VMware VCM 5.3 Troubleshooting Manual page 42

VCM Troubleshooting Guide
Uninstall
Uninstall is the process of removing VCM Agent presence from a target box. This removes VCM products
and the install infrastructure. The result of uninstall is a clean box with no VCM remnants.
Upon issuing an installation request, looking the Jobs Running dialog box, the following jobs are listed in
the order that they are executed.
1. Detect Previous Install is described in detail under the Install section, step 1.
2. Validate installation environment is described in detail under the Install section, step 2.
Note all steps after validate will be executed. Uninstall mandates that each job should be run
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regardless of failure.
3. Interrogate target environment is described in detail under the install section, step 3.
4. Resolve uninstall dependencies.
The resolve uninstall dependencies step uninstalls all the product modules on the target box.
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Product modules are reconciled and flagged for removal and recorded in the data base.
5. Uninstall Module is described in detail under the install section, step 5
6. Uninstall module installer:
a. The uninstall module step is responsible for the bulk of the work during uninstall. After this step is
executed any and all remaining product and install infrastructure modules are removed. The
following describes this step in more detail:
A connection is made to the module installer.
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A complete uninstall request is generated an sent to the module installer.
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The module installer copies the registration service to the users temp directory.
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It then calls upon the registration service to perform the complete uninstall and the module
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installer terminates itself.
The registration service (running as an exe now). Iterates over the agent's directories making
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note of all installed modules.
It then in turn uninstalls each module it finds.
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The registration service ensures that all VCM files are removed from the file system and that
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the registry is purged.
It then marks itself for deletion upon the next reboot of the computer.
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42 VMware, Inc.