Windows Agent Installation; Pre-Install Environment; Network; Collector - VMware VCM 5.3 Troubleshooting Manual

Windows Agent Installation

Pre-Install Environment

Network

Pre-VCM Install Analysis
Required components and service for an Agent.
IPC$ must be available: used by RPC.
n
Server Service must be available: Used by the collector to resolve the targets share to a local path for
n
the purposes of registering the bootstrap service (Registration Service) with the Remote Service
Control Manager (SCM).
Ability to attach to the share with credentials provided:
n
DNS must correctly resolve the machine\share to the appropriate machine.
n
Authority to attach to the SCM: The authority of the collector service is used to attach to the SCM.
n
DCOM must be set to receive DCOM creation requests for various components. The following setting is
required by DCOM.
DCOM must be enabled on the target computer (On Windows 2003 server this option is turned off by
n
default).
On NT boxes, default security authorities (Access, Launch, and Configuration ) must be explicit.
n
Default authentication level is "Connect" and the default Impersonation level is "Identify".
n

Collector

Credentials/Authority Configuration
On the Collector the user defines domain admin account(s) from the Available Accounts data grid. These
accounts are subsequently associated "By Domain" or "By Machine Group" with each targeted machine.
The Collector allows multiple accounts to be specified in priority order. During installation the Collector
cycles through these accounts as needed to establish communication with each target machine.
VMware, Inc.
A
35