Intel IT DIRECTOR Manual
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Intel IT DIRECTOR Manual

Intel IT DIRECTOR Manual

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Intel(R) IT Director User's
Guide

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Summary of Contents for Intel IT DIRECTOR

  • Page 1 Intel(R) IT Director User's Guide...

  • Page 3: Table Of Contents

    Table of Contents Disclaimer and Legal Information ..............1 Introduction ....................3 To set up Intel IT Director: ................ 3 See Also ....................3 System Configuration ..................5 See Also ....................5 Settings Page: Overview ................. 7 See Also ....................7 Setting User Privileges ..................
  • Page 4 Intel(R) IT Director User's Guide See Also....................22 Exporting Settings ..................22 See Also....................22 Enabling Hard Drive Backup and Restore ............22 See Also....................23 Blocking USB Devices .................23 Disabling USB Blocking................24 USB Device Types..................25 Configuring the Power-On Monitor ..............26 See Also....................26 Troubleshooting ....................27 Configuring Norton 360* ................30...

  • Page 5: Disclaimer And Legal Information

    Current characterized errata are available on request. Contact your local Intel sales office or your distributor to obtain the latest specifications and before placing your product order. Copies of documents which have an order number and are referenced in this document, or other Intel literature, may be obtained by calling 1-800-548-4725, or by visiting Intel's Web Site.
  • Page 6 Intel(R) IT Director User's Guide * Other names and brands may be claimed as the property of others. Copyright (C) 2008, Intel Corporation. All rights reserved.

  • Page 7: Introduction

    It enables you to monitor up to 25 client computers up to two subnetworks (subnets). Before using Intel IT Director, configure your system as explained in the Getting Started Guide. To set up Intel IT Director: 1. On each computer, set user privileges on Intel IT Director.

  • Page 9: System Configuration

    Before using Intel IT Director, use the Intel IT Director Configuration Tool to configure your system, as explained in the Getting Started Guide. Access this tool from Start > All Programs > Intel(R) IT Director > Intel(R) IT Director Configuration Tool.

  • Page 11: Settings Page: Overview

    Settings Page: Overview The Settings page includes the following sections: • User Privilege Settings • Disabling My Computer Settings • My Network Settings You can configure settings manually, or you can import the settings from a file. To use settings from the current computer on other computers, export your settings to file.

  • Page 13: Setting User Privileges

    Setting User Privileges When you first use Intel IT Director on each computer, set which features users can access on that computer. Set access privileges from Settings > User Privilege Settings. Choose from two options: • All users with Windows* administrator privilege can access all features.

  • Page 15: Disabling My Computer Settings

    Erases configuration of USB Blocking and Power-on Monitor. To disable your My Computer settings: 1. From Intel IT Director on the client computer, go to Settings > Disabling My Computer Settings. 2. Select Erase all Intel IT Director settings on this computer, and restore Intel IT Director to default.

  • Page 17: Monitoring Your Network

    The bottom of the My Network page shows two rows of computers: • The top row includes computers to which Intel IT Director has finished trying to connect. If Intel IT Director failed to connect, it shows a picture of the computer with the icon on top of it. See...

  • Page 18: See Also

    Configuring the Power-on Monitor Computers Without Intel IT Director For Intel IT Director to monitor a computer, remote queries must be configured on that computer. For more details, see the Getting Started Guide. On computers that do not have Intel IT Director installed, you can monitor: •...

  • Page 19: System Details Page

    Configuring Your Network: Overview Violations and Warnings Violations and Warnings If Intel IT Director has recorded any violations or warnings for a feature, it shows the icon in the relevant feature heading bar in Network. The following table shows the possible violations and warnings for each feature:...

  • Page 20: See Also

    If a hard drive has multiple partitions, Intel IT Director treats the entire hard drive as if it were only one partition. The percentage of free space is calculated as the total free hard drive space divided by the total hard drive space.

  • Page 21: Configuring Your Network

    A subnetwork (or subnet) is a part of a larger network. Your network may have multiple subnets. Intel IT Director automatically searches for all computers on the local subnet. You can instruct Intel IT Director to search on an additional subnet. To instruct Intel IT Director to search for computers on additional subnets: 1.

  • Page 22: Configuring Internet And Network Security Requirements

    To increase your control over computer security, Intel IT Director monitors internet security settings on computers in your network. You can choose which of these settings to require. If a computer is missing a required setting, Intel IT Director records a violation.

  • Page 23: Configuring Hard Drive Free Space Requirements

    Violations and Warnings Configuring Hard Drive Free Space Requirements Intel IT Director monitors free space on the hard drives on your network. You can choose to receive warnings if free space on a hard drive drops below a threshold. To set a threshold for the free space on your hard drive: 1.

  • Page 25: Configuring Your Computer

    Monitoring Your Network: Overview Configuring Your Network: Overview Importing Settings Instead of separately configuring each Intel IT Director setting, you can import a group of settings from a file. You can import any of the following settings: • Configurations in Settings Page: •...

  • Page 26: See Also

    Configuring Your Network: Overview Settings Page: Overview Exporting Settings Exporting Settings You can export your settings from Intel IT Director to a file. You can import your settings on other computers from this file. You can export any of the following settings: •...

  • Page 27: See Also

    Use Intel IT Director to block USB devices from accessing your computer. When you plug in a blocked USB device to your computer, Intel IT Director notifies you that you have tried to plug in a blocked device and prevents you from using that device.

  • Page 28: Disabling Usb Blocking

    Troubleshooting Disabling USB Blocking By default, Intel IT Director blocks the USB device types you selected to block. When you disable USB device blocking, Intel IT Director does not block any USB devices, even if you have selected devices to be blocked.

  • Page 29: Usb Device Types

    Configuring Your Computer See Also Blocking USB Devices USB Device Types Choose the USB device types to block from My Computer > Blocking. Here are the device types you can block, along with examples of each: Device Type Example Audio device Headphones, speakers Video device Webcam...

  • Page 30: Configuring The Power-On Monitor

    Intel IT Director does not send any violation for a computer turned on during office hours. You can set the office hours for the Power-on Monitor.

  • Page 31: Troubleshooting

    Troubleshooting Problem Causes and Possible Solutions Intel IT Director fails to monitor a client Several causes are possible: computer on your network. • The IP address is from a system not running Microsoft Windows* OS, such as a printer or router.
  • Page 32 You can now enable USB Blocking, while still using your USB device. Intel IT Director does not work correctly Intel IT Director adds ports to the in a network that uses Microsoft Windows Firewall local programs Windows* Small Business Server (SBS).
  • Page 33 You will no longer be locked out after entering an incorrect username or password. The first time you try launching Intel IT Verify that your computer has a working Director, launch is delayed. internet connection. Intel IT Director is unable to monitor a Possible causes:...

  • Page 34: Configuring Norton 360

    Intel(R) IT Director. • Click Restart the Service. Configuring Norton 360* Configuring Norton 360* version 2.0 on a client computer enables Intel IT Director to remotely monitor that computer. You need to complete three general steps: • For computers with Intel® Core™2 Processor with vPro™ Technology, with the Intel®...
  • Page 35 6. Navigate to the location of the files itdirector.exe and itdirectorservice.exe. By default, they install to C:\Program Files\Intel\IntelITDirector. Select one file and click Open. 7. In the Program Control dialog, select Allow from the drop down list and press OK.
  • Page 36 Traffic Rules list. select this rule and click Move up to move it to the top of the Firewall Traffic Rules list. 13. For Intel IT Director to monitor the computer, restart the computer. To enable Remote Procedure Calls (RPC) port (TCP:135): 1.

  • Page 37: Configuring Mcafee Total Protection

    Firewall Traffic Rules list. select this rule and click Move up to move it to the top of the Firewall Traffic Rules list. 13. For Intel IT Director to monitor the computer, restart the computer. Configuring McAfee Total Protection* Configuring McAfee Total Protection* version 4.7 on a client computer enables Intel...

  • Page 38: Configuring Trend Micro Internet Security

    3. Click OK. Configuring Trend Micro Internet Security* Configuring Trend Micro Internet Security* on a client computer enables Intel IT Director to remotely monitor that computer. For computers with Intel® Core™2 Processor with vPro™ Technology, with the Intel®...
  • Page 39 • Enter the Description as IntelITDirector. • For Target, select Select a Program. Browse to the file itdirector.exe. By default, it installs to: C:\Program Files\Intel\IntelITDirector. • For Settings, select Simple. • For Firewall Response, select Allow. 7. Repeat steps 5 and 6 for the file itdirectorservice.exe...
  • Page 40 Intel(R) IT Director User's Guide 1. Double-click the Trend Micro Internet Security icon to open the application configuration window. 2. Click Home Network & Firewall Controls > Personal Firewalls. 3. Under Personal Firewalls, click Settings. 4. Under Security Level of Firewall Profile, click Advanced Settings.

  • Page 41: Configuring Microsoft Windows* Small Business Server

    7. Click OK. Configuring Microsoft Windows* Small Business Server For Intel IT Director to work correctly with Windows* Small Business Server (SBS), you must configure SBS on the client computer to enable local program exceptions in Windows* Firewall.
  • Page 42 Intel(R) IT Director User's Guide Templates > Network > Network Connections > Windows Firewall > Domain Profile. 6. Under Domain Profile, double click Windows Firewall: Allow local program exception. In the dialog box, select Enable, click Apply, and click 7. Force the Group Policy settings to be applied, in one of two ways: •...

  • Page 43: Index

    Index Access.......... 9 Permissions........9 Asset monitor .......14 Power management.......26 Power-on Monitor......26 Configuration ........ 5 Privileges ........9 Export settings ......22 Security........18 Settings........7 Getting started ......3 Export ........22 Import ........21 Hard drive backup and restore ..22 Tab ........... 7 Hard drive free space ....19 Start up........

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