ADEMCO 4286 - Phone Module User Manual

Vista interactive phone module

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8VHU*XLGH
®
N6432-3V1 10/99

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Summary of Contents for ADEMCO 4286 - Ademco Phone Module

  • Page 1 8VHU*XLGH ® N6432-3V1 10/99...
  • Page 3: Table Of Contents

    Table of Contents INTRODUCTION ........................... 1 General Information......................... 1 Type of Telephone Required ....................1 Phone Access Code ........................1 OPERATING INSTRUCTIONS..................... 2 Introduction ..........................2 Summary........................... 2 Operating Overview From An On-Premises Phone..............3 Accessing The Security System Using An On-Premises Phone........... 4 Operating Overview From An Off-Premises Phone ..............
  • Page 4 Table of Contents (cont’d) If You Have Difficulty with Phone Access to the Security System..........27 If You Have Trouble With Your Regular Telephone Service ............. 29 FCC Part 15 Statement ........................ 30 FCC Part 68 Statement ........................ 31 Limited Warranty ......................... 32 For conventional operation of the security system, refer to the security system's User's Manual.
  • Page 5: Introduction

    Introduction General Information ADEMCO’s VIP (VISTA Interactive Phone) Module permits you to control your security system via a Touch-tone phone (either on premises or by a call-in when away). With this module you can do the following: Receive synthesized voice reports regarding your security system status over the phone Arm and disarm the security system and perform most function commands using the telephone keypad.
  • Page 6: Operating Instructions

    Operating Instructions Introduction The instructions that follow describe how to access your security system via a Touch-tone phone, either on or off the premises, and describe how to perform system commands via the phone. Also provided is a detailed explanation of the status report that will be heard immediately following phone access to the system, and other helpful information regarding the various operating features of this phone system.
  • Page 7: Operating Overview From An On-Premises Phone

    Operating Overview from an On-Premises Phone If the System is in Alarm, a voice prompt to enter the 4-digit System code will be heard. After entry of this code, the alarm will turn off and the Status Report will immediately begin. Enter a system command Pick up If the System is not...
  • Page 8: Accessing The Security System Using An On-Premises Phone

    Accessing the Security System Using an On-Premises Phone Step-by-Step Procedure To access the security system from on-premises, proceed as follows: 1. Pick up the phone and listen for dial tone. 2. Enter your 2-digit phone code via the telephone keypad to access the system.
  • Page 9: Operating Overview From An Off-Premises Phone

    Operating Overview from an Off-Premises Phone If system is in Alarm, 2 long tones, and you wish to turn If security followed by it off, enter an OFF Enter system “HELLO, command (System your responds ENTER code + OFF) during a 2-digit directly PHONE...
  • Page 10: Accessing The Security System Using An Off-Premises Phone

    Accessing the Security System Using an Off-Premises Phone The security system can be accessed from any outside Touch-tone phone, provided remote access has not been turned off. If turned off, the following words will be heard when accessing your security system via the phone: "CALL IN TO SYSTEM OFF.
  • Page 11: Telephone Systems Equipped With Answering Machines

    Accessing the Security System Using an Off-Premises Phone (cont’d) 4. If both codes (phone code and system code) were entered correctly, the system will be accessed and will automatically provide a status report of the security system. See System Status Reports on page 15.
  • Page 12: Executing System Commands Via The Phone

    Executing System Commands Via the Phone General After accessing the security system, and at any point during, or immediately after automatic system status reporting by the Phone Module, it is possible to execute most system commands via the keypad on the Touch-tone phone. You would use the same key entries normally performed at the wired security keypad;...
  • Page 13: Telephone Keypad Command Functions

    Telephone Keypad Command Functions Tel. Key Function AWAY STAY 1 = OFF 2 = AWAY TEST † 3 = STAY BYPASS 4 = MAXIMUM 5 = TEST † INST CODE CHIME 6 = BYPASS 7 = INSTANT 8 = CODE READY QUICK-ARM 9 = CHIME...
  • Page 14: Typical System Command Entries

    Typical System Command Entries Command Function Entry To Be Keyed On Phone QUICK-ARM To arm STAY System Security code + key [3]. FEATURE To arm AWAY System Security code + key [2]. AVAILABLE * To arm INSTANT System Security code + key [7]. To arm MAXIMUM System Security code + key [4].
  • Page 15: Confirmation Of Successful System Command Entries

    Confirmation of Successful System Command Entries Commands entered via the phone will be confirmed by the same number of "beeps" as those produced by the keypad for confirmation of that function (e.g., if armed STAY, 3 beeps will be heard through the phone).
  • Page 16: Example Of A Call-In From Outside

    Example of a Call-In From Outside The following is an example of a complete sequence for a call-in from outside to make sure that the security system was armed AWAY before leaving the premises. Assume that the 2-digit Phone Code is 7 and that the system security code is 1–2–3–4.
  • Page 17: On-Premises Phone Access Restrictions

    On-Premises Phone Access Restrictions The system cannot be accessed from an on-premises phone under the following conditions: Phone line is busy Phone is ringing Downloading is in progress* Phone line is out of order. Downloading is the process of remote programming of your security system by the central monitoring station over the phone lines, using their computer.
  • Page 18: Off-Premises Phone Access Restrictions

    Off-Premises Phone Access Restrictions The following restrictions apply when attempting to attain access to the security system from an off-premises phone: You cannot access the system from off-premises when the phone line is busy. If calling from outside and someone answers, you must enter the phone code within 20 seconds following pick-up;...
  • Page 19: System Status Reports

    System Status Reports A System status report is provided automatically following phone access to the system. System status is also reported through an optional warning speaker by pressing on the installer designated security keypad(s). The system status report includes the following: Alarm warning sounds (if any).
  • Page 20 System Status Reports (cont’d) Burglary and other Alarms A status report for a Burglary or other alarm such as Panic or Emergency (current or in alarm memory) will be the same format as for a Fire Alarm above except that the word "ALARM" will be annunciated instead of FIRE.
  • Page 21 System Status Reports (cont’d) Annunciations when the system is in the disarmed state are: “DISARMED, READY TO ARM" or “DISARMED, NOT READY TO ARM" * . If the message “DISARMED, NOT READY TO ARM" is heard, and the “Zone Faults” report is not annunciated later (see Zone Faults below), simply press the key to hear the particular zones that are faulted.
  • Page 22: System Status Reports Not Annunciated

    System Status Reports Not Annunciated Certain system status messages are displayed on a keypad only, such Transmitter Low Battery Test Mode Call Alarm Company Comm Failure. These messages will produce “beeps” (if appropriate) over the phone similar to those from the wired keypad. The VIP Module will annunciate “SEE SYSTEM KEYPAD”...
  • Page 23: Conditions That Terminate A Phone Access Session

    Conditions that Terminate a Phone Access Session The phone access session may be terminated at any time by the user hanging up. Phone access will also be terminated under the following conditions: If no touch tones have been entered and the system has made no announcements for 20 seconds.
  • Page 24: Protection Against Outside Tampering

    Protection Against Outside Tampering In addition to counting the input attempts for the phone code and the system code, some control panels also prevent attempts by an unauthorized person to access the system from an outside phone. After 4 unsuccessful calls are made (including "access attempts" within an armed or disarmed period), remote phone access will be automatically turned off, and can only be turned on again from within the premises.
  • Page 25: Turning Remote Phone Access On Or Off

    Turning Remote Phone Access On or Off Remote telephone access to the security system can be turned on and off via the on-premises phone * (or via the wired keypad), as follows: Enter: Master 4-digit system code + A phone response and/or "beeps" will then indicate whether remote access is on or off, as follows: "CALL–IN TO SYSTEM ON"...
  • Page 26: Using The Relay Command Mode

    Using the Relay Command Mode General Information Your system may be set up so that certain lights or other devices can be turned on or off from a telephone keypad. If your system has the # 7 0 Voice Response Relay Command Mode, follow the procedure below.
  • Page 27: Using The Phone Panic Feature

    Using the Phone Panic Feature Any on-premises touch-tone phone properly wired to the security system can be used as a panic station, providing your installer has programmed your security system for this feature. To generate a phone panic alarm: 1. Pick up a premises phone. 2.
  • Page 28: Using The Novice Voice Menu

    Using the Novice Voice Menu If you do not enter a Touch-tone command to the system within 5 seconds after the last status message was announced, it will be assumed that help is needed, and the system will enter a “novice mode.”...
  • Page 29: Programming Speaker Output Mode

    Programming Speaker Output Mode About the Speaker Output Pressing on the monitored keypad will trigger a status “ ” announcement from the speaker output (except if you have selected the MUTE speaker control menu selection). User command confirmation for Entry/Exit, Alarm, and other warnings can also be provided.
  • Page 30 Programming Speaker Output Mode (cont’d) SPEAKER CONTROL CATEGORIES DESCRIPTION Controls all sounds initiated by the control panel, not directly as a WARNINGS: result of a user command. This category includes AC loss, system 1 = Yes, 0 = No low battery, checks, test mode beeps and other control panel system messages.
  • Page 31: If You Have Difficulty With Phone Access To The Security System

    If You Have Difficulty with Phone Access to the Security System THE SECURITY SYSTEM CANNOT BE THE SECURITY SYSTEM CANNOT BE ACCESSED FROM ON-PREMISES ACCESSED FROM OFF-PREMISES PHONE. PHONE. Either the 2-digit phone code or the System cannot be accessed by phone and system security code may have been wired keypad displays 87 (or other entered incorrectly.
  • Page 32 If You Have Difficulty with Phone Access to the Security System (cont’d) 1. Tampering has caused "CALL-IN TO THE SYSTEM HAS BEEN ACCESSED AND STATUS REPORT ANNUNCIATED, BUT A SYSTEM OFF, SYSTEM COMMAND CANNOT BE EXECUTED. KEYPAD" message to be annunciated. If the command has been keyed, but Four or more unsuccessful attempts have confirmation is not heard, check as follows:...
  • Page 33: If You Have Trouble With Your Regular Telephone Service

    If You Have Trouble with Your Regular Telephone Service In the event of trouble with your regular disconnection of the security system from telephone service, disconnect the security the RJ31X wall phone jack, there is still a system from telephone line problem with telephone service, notify the removing the plug from the RJ31X (CA38A...
  • Page 34: Fcc Part 15 Statement

    FEDERAL COMMUNICATIONS COMMISSION (FCC) PART 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information: This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception.
  • Page 35: Fcc Part 68 Statement

    FEDERAL COMMUNICATIONS COMMISSION (FCC) PART 68 STATEMENT This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
  • Page 36: Limited Warranty

    LIMITED WARRANTY Alarm Device Manufacturing Company, a Division of Pittway Corporation, and its divisions, subsidiaries and affiliates ("Seller"), 165 Eileen Way, Syosset, New York 11791, warrants its products to be in conformance with its own plans and specifications and to be free from defects in materials and workmanship under normal use and service for 18 months from the date stamp control on the product or, for products not having an ADEMCO date stamp, for 12 months from date of original purchase unless the installation and setup guide or catalog sets forth a shorter period, in which case the shorter...

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