Troubleshooting (Faq) - Asus VG278HE Series User Manual

3.3

Troubleshooting (FAQ)

Problem
Power LED is not ON
The power LED lights amber and
there is no screen image
Screen image is too light or dark
Screen image bounces or a wave
pattern is present in the image
Screen image has color defects
(white does not look white)
No sound or sound is low
ASUS VG278HE Series LCD Monitor
Possible Solution
• Press the button to check if the monitor is in the
ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of the
pins are bent.
• Connect the computer with another available
monitor to check if the computer is properly
working.
• Adjust the Contrast and Brightness settings via
OSD.
• Make sure the signal cable is properly connected to
the monitor and the computer.
• Move away electrical devices that may cause
electrical interference.
• Inspect the signal cable and make sure that none of
the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select the Color
Temperature via OSD.
• Ensure that the audio cable is properly connected
to the monitor and the computer.
• Adjust the volume settings of both your monitor and
computer.
• Ensure that the computer sound card driver is
properly installed and activated.
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