KitchenAid KFFS20EYMS Use & Care Manual page 20

PROBLEM
The ice cubes are hollow or
small
NOTE: This is an indication of
low water pressure.
Off-taste, odor or gray color
in the ice or water
The water dispenser will
not operate properly
20
POSSIBLE CAUSES
The water shutoff valve is not fully
open
There is a kink in the water source line
A water filter is installed on the
refrigerator
A reverse osmosis water filtration
system is connected to your cold
water supply
Questions remain regarding water
pressure
Recently installed or replaced
plumbing connections. New plumbing
connections can cause discolored or
off-flavored ice and water.
The ice has been stored too long
The water has been stored too long
Odor from stored food has transferred
to the ice
There are minerals (such as sulfur) in
the water
There is a water filter installed on the
refrigerator
The water filter needs to be replaced
The refrigerator is not connected to a
water supply or the water supply
shutoff valve is not turned on
There is a kink in the water source line
The refrigerator has just been installed
The water pressure to the house is not
at or above 30 psi (207 kPa)
A reverse osmosis water filtration
system is connected to your cold
water supply
A water filter is installed on the
refrigerator
The refrigerator door is not closed
completely (on some models)
The refrigerator doors were recently
removed
SOLUTIONS
Turn the water shutoff valve fully open.
A kink in the line can reduce water flow. Straighten the water
source line.
Remove filter and operate ice maker. If ice quality improves,
then the filter may be clogged or incorrectly installed. Replace
filter or reinstall it correctly.
This can decrease water pressure. See "Water Supply
Requirements."
Call a licensed, qualified plumber.
Discard the ice and wash the ice storage bin. Flush the water
system with 4 gal. (15 L) of water. Allow 24 hours for the ice
maker to make new ice, and discard the first 3 batches of ice
produced.
Discard ice. Wash ice storage bin. Allow 24 hours for ice
maker to make new ice.
Dispense at least 1 qt (1 L) of water per week to maintain a
fresh supply.
Use airtight, moisture proof packaging to store food.
A water filter may need to be installed to remove the minerals.
Gray or dark discoloration in ice may indicate that the water
filtration system needs additional flushing. Flush the water
system after installing and before using a new water filter. See
"Water Dispenser" for water filter flushing instructions.
Replace the disposable water filter at least every 6 months or
when indicated. See "Water Filtration System."
Connect the refrigerator to the water supply and turn the
water shutoff valve fully open.
A kink in the water line can reduce water flow from the water
dispenser and result in hollow or irregular shaped ice.
Straighten the water source line.
Flush and fill the water system. See "Water Dispenser."
The water pressure to the house determines the flow from the
dispenser. See "Water Supply Requirements."
A reverse osmosis water filtration system can decrease water
pressure. See "Water Supply Requirements."
Remove filter and operate dispenser. If water flow increases,
the water filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
Close the door firmly. If it does not close completely, see "The
doors will not close completely."
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door.
See "Remove and Replace Refrigerator Doors and Drawer
Front."