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D-Link DPH-50U User Manual

Skype usb phone adapter
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  Summary of Contents for D-Link DPH-50U

  • Page 2: Table Of Contents

    ® Windows .XP.Installation..................14 ® Windows .Vista.Installation..................19 ® Telephone.Installation.................... 23 Configuration......................... 24 DPH-50U.States..................... 25 Testing.the.Connection................... 25 Setting.Up.Skype .Speed.Dial................28 ™ Making.and.Receiving.Calls................... 30 Switching.Between.VoIP.and.Regular.Calls............31 Conference.Call.Between.VoIP.and.Regular.Calls..........31 Forwarding.Calls....................32 Toll.Bypass......................34 Skype.Voicemail.....................
  • Page 3: Introduction

    .calls.using.your.standard.telephone ™ •.Forward.Skype .calls.to.your.mobile.phone ™ •.Make. Skype . calls. from. your. mobile. phone. even. when. you. are. away. ™ from.your.computer •.Switch.between.a.Skype .call.and.a.regular.phone.call ™ Please.view.the.readme.txt.that.is.installed.with.the.DPH-50U.driver..It.lists.any.known. issues.that.may.exist. Package Contents The.DPH-50U.package.includes.the.following.(note.that.your.particular.hardware.and. cables.may.look.slightly.different.than.shown.below). CD-ROM D-Link.DPH-50U. Skype .USB.Phone.Adapter ™ RJ-11.Phone.Cable USB.Cable D-Link DPH-50U User Manual...
  • Page 4: System.requirements

    •.Windows .2000.or.XP ® •.Available.USB.port.(1.0,.1.1.or.2.0) •.Skype .version.1.1.079.or.higher.must.be.installed* ™ •.128MB.RAM •.8MB.available.hard.disk.space •.CD-ROM.drive.to.install.DPH-50U.software.from.the.supplied.CD Note: The DPH-50U Skype USB Phone Adapter must be connected directly to the PC ™ USB port or to a powered USB hub. *.You.can.download.the.latest.version.of.Skype .at.http://www.Skype.com. ™ D-Link DPH-50U User Manual...
  • Page 5: Installation

    Installation DO NOT CONNECT THE DPH-50U USB ADAPTER TO YOUR COMPUTER UNTIL INSTRUCTED TO DO SO BY THE DPH-50U INSTALLATION WIZARD The.following.instructions.will.guide.you.to.through.the.process.of.installing.the.DPH-50U. Skype .USB.Phone.Adapter. ™ The.installation.procedure.is.to: 1..Install.Skype ™ 2..Start.the.DPH-50U.software.installation 3..Plug.in.the.DPH-50U.WHEN.INSTRUCTED.TO.DO.SO 4..Verify.the.installation.is.OK 5..Connect.a.telephone.handset.to.the.DPH-50U 6..Connect.the.DPH-50U.to.the.wall.jack* 7..Use.your.DPH-50U.to.make.and.receive.Skype .calls ™ *Note that this is optional and only required for making/receiving PSTN phone calls.
  • Page 6: Windows ® 2000 Installation

    Windows 2000 Installation ® Click.Next to.Continue You.will.see.the.End User License Agreement.. Click.Accept to.Continue Select. the. application. target. folder. by. clicking. the.Browse.button.. Click.Next to.Continue D-Link DPH-50U User Manual...
  • Page 7 Click.Install Click.Finish Connect.the.USB.cable.to.the.D-Link.USB.Phone.Adapter.USB.port.as.shown.below: D-Link DPH-50U User Manual...
  • Page 8 The.other.end.of.the.USB.cable.must.be.connected.to.a.USB.port.on.your.computer.as. shown.below, Note: The D-Link USB Phone Adapter MUST not be connected to a bus powered USB hub. If.the.Found New Hardware Wizard.window.appears,.click.Next... Click.Next Select.Search for a suitable driver for my device (recommended). Click.Next D-Link DPH-50U User Manual...
  • Page 9 Select.Specify a location Click.Next Click.OK Leave.the.default.value.intact,.do.not.select.the. Browse.button.. Click.Next D-Link DPH-50U User Manual...
  • Page 10 Click.Finish Click.Next Select.Search for a suitable driver for my device (recommended). Click.Next D-Link DPH-50U User Manual...
  • Page 11 Select.Specify a location Click.Next Click.OK Leave.the.default.values.intact,.do.not.select.the. Browse.button.. Click.Next D-Link DPH-50U User Manual...
  • Page 12 Click.Yes Click.Finish Click.Yes D-Link DPH-50U User Manual...
  • Page 13 Allow this program to use Skype Click. Click.OK When.the.installation.completes.you.should.see.a.new.telephone.icon.(on.the.right).in. your.system.tray.as.shown.below. The.telephone.icon.indicates.that.the.DPH-50U.software.is.installed.and.that.you.can. start.making.calls.via.the.DPH-50U.Skype .USB.Phone.Adapter. ™ You. will. see. a. new. program. group. named. D-Link. USB.VoIP. Adapter,. accessed. from. Start.>.All Programs.>.D-Link USB VoIP Adapter >.DLinkMonitor.as.shown.below. Continue to page 23, Telephone Installation D-Link DPH-50U User Manual...
  • Page 14: Windows ® Xp Installation

    Windows XP Installation ® Click.Next to.Continue You.will.see.the.End User License Agreement.. Click.Accept to.Continue Select. the. application. target. folder. by. clicking. the.Browse.button.. Click.Next to.Continue D-Link DPH-50U User Manual...
  • Page 15 Click.Install Click.Finish Connect.the.USB.cable.to.the.D-Link.USB.Phone.Adapter.USB.port.as.shown.below: D-Link DPH-50U User Manual...
  • Page 16 The.other.end.of.the.USB.cable.must.be.connected.to.a.USB.port.on.your.computer.as. shown.below, Note: The D-Link USB Phone Adapter MUST not be connected to a bus powered USB hub. You.will.see.the.Found New Hardware Wizard.window.appear... Click.Next Click.Finish D-Link DPH-50U User Manual...
  • Page 17 Another.Found New Hardware Wizard.window. will.appear,.click.Next. Click.Next Click.Continue Anyway Click.Finish D-Link DPH-50U User Manual...
  • Page 18 Skype Click. Click.OK. When.the.installation.completes.you.should.see.a.new.telephone.icon.(on.the.right).in. your.system.tray.as.shown.below. The.telephone.icon.indicates.that.the.DPH-50U.software.is.installed.and.that.you.can. start.making.calls.via.the.DPH-50U.Skype .USB.Phone.Adapter. ™ You. will. see. a. new. program. group. named. D-Link. USB.VoIP. Adapter,. accessed. from. Start.>.All Programs.>.D-Link USB VoIP Adapter >.DLinkMonitor.as.shown.below. Continue to page 23, Telephone Installation D-Link DPH-50U User Manual...
  • Page 19: Windows ® Vista Installation

    Windows Vista Installation ® Click.Next to.Continue You.will.see.the.End User License Agreement.. Click.Accept to.Continue Select. the. application. target. folder. by. clicking. the.Browse.button.. Click.Next to.Continue D-Link DPH-50U User Manual...
  • Page 20 Click.Install This. screen. will. pop-up. twice,. be. sure. to. click. Install this driver software anyway both.times.. Click.Install this driver software anyway Click.Finish Connect.the.USB.cable.to.the.D-Link.USB.Phone.Adapter.USB.port.as.shown.below: D-Link DPH-50U User Manual...
  • Page 21 The.other.end.of.the.USB.cable.must.be.connected.to.a.USB.port.on.your.computer.as. shown.below, Note: The D-Link USB Phone Adapter MUST not be connected to a bus powered USB hub. You.will.see.the.Found New Hardware Wizard.window.appear. Select.Locate and install driver software (recommended). If.another.window.appears,.click.Continue. D-Link DPH-50U User Manual...
  • Page 22 You.may.receive.an.Another program wants to use Skype.message.. allow this program to use Skype Click. Click.OK. When.the.installation.completes.you.should.see.a.new.telephone.icon.(on.the.right).in. your.system.tray.as.shown.below. The.telephone.icon.indicates.that.the.DPH-50U.software.is.installed.and.that.you.can. start.making.calls.via.the.DPH-50U.Skype .USB.Phone.Adapter. ™ You. will. see. a. new. program. group. named. D-Link. USB.VoIP. Adapter,. accessed. from. Start.>.All Programs.>.D-Link USB VoIP Adapter >.DLinkMonitor.as.shown.below. D-Link DPH-50U User Manual...
  • Page 23: Telephone.installation

    Telephone Installation Connect.a.standard.telephone.handset.to.the.DPH-50U.Phone.port.using.a.telephone. cable.as.shown.below Connect.a.telephone.cable.between.the.DPH-50U.Line.port.and.a.wall.jack.as.shown. below..Note.that.this.is.only.required.for.making.regular.phone.calls,.or.for.forwarding. Skype .calls.to.your.mobile.(or.other.off-site).phone.or.for.toll.bypass.applications. ™ Your.final.configuration.should.resemble.the.following. D-Link DPH-50U User Manual...
  • Page 24: Configuration

    Configuration In.order.to.use.DPH-50U.and.it’s.features: 1..The.DPH-50U.USB.Phone.Adapter.must.be.plugged.into.the.PC. 2..A.telephone.handset.must.be.plugged.into.the.DPH-50U.. 3..The.DPH-50U.must.be.connected.to.the.telephone.wall.jack*.. 4..The. DPH-50U. agent. must. be. running. (see. blue. telephone. icon. in. the. System.Tray). * This is only required for making regular phone calls or for forwarding Skype calls to ™ your mobile (or other off-site) phone or for toll bypass applications.
  • Page 25: Dph-50U.states

    “callme”. in. a. chat. with. echo123,. the. echo123. service. will. call. you. and. let. you. leave. a. message. which. will. be. played. back. to. you..This. will. help. you. verify. that. the. . DPH-50U,.D-Link.driver,.and.the.telephone.are.all.connected.and.installed.properly. Click.the.Add Contact.button.. D-Link DPH-50U User Manual...
  • Page 26 Enter.echo123.and.then.click.the.Search.button. When.Echo/Sound Test Service.appears.in.the.list,.highlight.it.and.click.Add Selected Contact. Click.the..button.to.open.the.chat.window. D-Link DPH-50U User Manual...
  • Page 27 When.the.following.chat.screen.appears,.type.callme.and.then.press.the.Enter.key.on. your.keyboard. Within. 10-20. seconds. the. telephone. connected. to. the. DPH-50U. should. ring.. Pick. up. the. handset. and. follow. the. instructions..The. Echo.Test. Service. will. ask. you. to. leave. a. message. which. will. be. played. back. immediately.. This. will. help. you. verify. that. the. .
  • Page 28: Setting Up Skype ™ Speed Dial

    Setting Up Skype Speed Dial ™ This.section.describes.how.to.setup.speed.dials.in.Skype ..This.is.required.in.order.to. ™ use. a. DPH-50U. connected. handset. to. dial. to. a. Skype . contact.. It. is. not. required. for. ™ making.SkypeOut .calls.using.a.DPH-50U.connected.handset. ™ Right-click.on.the.desired.contact.as.shown.below.and.select.Assign Speed-Dial. Enter. the. desired. speed. dial. number. (e.g.. 22). as. shown. below. and. press. the. OK.
  • Page 29 You.will.now.see.an.indication.that.the.Skype .contact.has.a.speed.dial.associated.with. ™ them.as.shown.below. D-Link DPH-50U User Manual...
  • Page 30: Making.and.receiving.calls

    ™ ...(00+country.code+telephone.number) 4..Press.the.asterisk.(*).key.to.initiate.call Examples: PSTN.mode:.##.00.1.617.555.1212.* VoIP.mode:.00.1.617.555.1212.* Note: In order to be able to make SkypeOut calls you need to purchase SkypeOut ™ ™ credit from http://www.skype.com. Receiving Skype /SkypeOut calls ™ ™ Pick.up.the.handset.when.the.phone.connected.to.DPH-50U.Skype .USB.Phone.Adapter. ™ rings. D-Link DPH-50U User Manual...
  • Page 31: Switching.between.voip.and.regular.calls

    ™ 1..DPH-50U.will.indicate.an.incoming.call.with.an.audible.tone. 2..You.can.observe.the.Skype .username.on.your.phone.(if.it.has.alphanumeric.CLID. ™ display). 3..Press.#1.to.hold.current.PSTN.call.and.switch.to.incoming.Skype /SkypeOut .calls. ™ ™ 4..Press.#2.to.initiate.a.3.way.conference.call. While on a Skype /SkypeOut call you may receive a regular PSTN call ™ ™ 1..DPH-50U.will.indicate.an.incoming.call.with.an.audible.tone. 2..You.can.observe.the.phone.number/contact.name.on.your.phone.(if.it.has.alphanumeric. CLID.display). 3..Press.#1.to.hold.current.Skype /SkypeOut .call.and.switch.to.incoming.PSTN.calls. ™ ™ 4..Press.#2.to.initiate.a.3.way.conference.call. D-Link DPH-50U User Manual...
  • Page 32: Forwarding.calls

    Forwarding Calls The.DPH-50U.can.be.configured.to.forward.incoming.Skype .calls.to.another.telephone. ™ number,.such.as.your.mobile.phone..It.can.also.forward.incoming.telephone.calls.to.a. Skype .or.SkypeOut .call..Right-click.on.the.Skype .Agent.(blue.telephone.icon.in.the. . ™ ™ ™ System.Tray).and.select.Configure.as.shown.below. You.will.see.the.DPH-50U.configuration.screen.as.shown.below. D-Link DPH-50U User Manual...
  • Page 33 .to.Phone.Line.settings.as.follows: ™ Check.the.Call Forward.checkbox Enter.the.phone.number.you.want. to.forward.to. Select. the. number. of. rings. before. the.forwarding.takes.place. Click.OK.to.save.your.settings. In.order.to.forward.incoming.PSTN.calls.to.a.VoIP.call,.such.as.through.SkypeOut .or. ™ to.a.Skype .account,.enter.the.speed.dial.number.(e.g..77).associated.with.the.Skype ™ ™ User.without.the.*.key.or.enter.the.SkypeOut .number.(e.g..0016175551212). ™ Select.Call Foward. Enter. the. speed. dial. number. or.Skype.out.number.. Select.the.number.of.rings.before.the. forwarding.takes.place. Click.Apply.and.then.click.Quit.to. save.your.settings. D-Link DPH-50U User Manual...
  • Page 34: Toll.bypass

    There.are.two.common.scenarios.for.this..You.can.call.in.from.your.mobile.phone.to.the. computer.that.the.DPH-50U.is.connected.to.and.make.a.low.cost.SkypeOut .international. ™ call..This.is.useful.if.you.are.in.the.same.geographical.location.as.DPH-50U.and.want.to. make.international.calls. The. second. common. scenario. is. you. Skype . to. the. computer. that. the. DPH-50U. is. ™ connected.to.and.make.a.low.cost.local.call.over.the.PSTN.line..This.is.useful.if.you.are. traveling.abroad.and.want.to.make.a.low.cost.local.call.(in.the.geographical.location.that. the.DPH-50U.is.in). Right-click. on. the. Skype . Agent. (blue. telephone. icon. in. the. System.Tray). and. select. ™...
  • Page 35 In.order.to.Toll.bypass.incoming.PSTN.calls.to.a.VoIP.call,.such.as.through.SkypeOut ™ or.to.a.Skype .account,.enter.speed.dial.number.(e.g..77).associated.with.the.Skype ™ ™ User.without.the.*.key.or.enter.the.SkypeOut .number.(e.g..0016175551212). ™ Select.Call Foward. Check.the.Enable Administrative Mode.checkbox. Select.the.number.of.rings.before. the.forwarding.takes.place. Enter.your.PIN.number. Click.Apply.and.then.click.Quit.to. save.your.settings. PSTN => Skype 1..The.DPH-50U.can.be.configured.to.answer.incoming.PSTN.calls.after.NRINGS.(N=0. to.5). 2.. After.answering.the.call.the.DPH-50U.would.play.waiting.for.PIN.code.tone.(repetitive. beep-beep.tone). 3.. The.user.needs.to.enter.the.PIN.code.followed.by.‘*’. 4.. Following.the.‘*’.user.may.dial.to.any.Skype .contact.on.his.buddy.list.or.perform.a. ™ SkypeOut .call.(dialed.number.should.be.followed.by.‘*’). ™ D-Link DPH-50U User Manual...
  • Page 36: Skype.voicemail

    5.. If.the.user.does.not.enter.any.digit.within.10.sec,.an.illegal.PIN.code,.or.no.PIN.code. within.30.sec.the.call.would.be: . •. Fowarded.to.a.Skype .number.if.Call-Fowarding.(PSTN.=>.Skype ).is.also.. ™ ™ enabled. . •.. Disconnected.if.Call-Forward.(PSTN.=>.Skype ).is.disabled. ™ 6.. The.PIN.code.is.a.user.configurable.number.(4.to.8.digits).. Skype Voicemail With.DPH-50U. active,. the.attached.telephone.handset. can. be.used.to. check.for,.and. listen.to.your.Skype .voicemail..When.you.have.a.new.Skype .voicemail.that.you.have. ™ ™ not.listened.to,.you.will.hear.an.intermittent.beep.in.the.VoIP.dial.tone..If.you.have.no. new.voicemail.(i.e..either.no.voicemail.or.voicemail.that.you.have.already.listened.to),.the. standard.VoIP.dial.tone.will.be.heard.. You.can.access.your.voice.mail.only.when.there.is.no.call.in.progress..In.order.to.access. your.voicemail:. 1..Pick.up.the.attached.telephone.handset. 2..Press.##.to.get.VoIP.dial.tone.(only.in.PSTN.mode) 3..If. a. new. Skype .
  • Page 37: Call.recorder

    Call Recorder With.DPH-50U. active,. the.attached.telephone.handset. can. be.used.to. check.for,.and. listen.to.your.Skype .voicemail.. ™ The.call.recorder.is.accessed.and.configured.through.the.DPH-50U.Agent.Call.Recorder. tab.as.shown.below. You.can.change.the.default.location.where.the.recordings.will.be.stored.by.pressing.the. button.(with.three.dots).immediately.to.the.right.of.the.location.field..The.folder.containing. the.recordings.can.be.accessed.by.clicking.the.Open Folder.button..With.the.location. folder.open.you.can.access.the.individual.recordings. Recordings.are.named.according.to.the.following.naming.convention:. <year>_<month>_<day>_<hour>_<min>_<second>.wav. For.example,.2007_4_6_12_38_01.wav.. The. wave. files. can. be. played. through. any. application. that. supports. wave. files. (e.g.. Windows .Media.Player). ® D-Link DPH-50U User Manual...
  • Page 38: Answering.machine

    #8. keys. (stop. recording). on. the. telephone. handset. connected.to.DPH-50U. Automatic.recording.is.controlled.through.the.Call.Recorder.screen.by.selecting.one.of. the.following:. •.Record.All.Calls.–.all.calls.will.be.recorded.. THE. RECORDER. IS. STORING. FILES. TO. YOUR. HARD. DISK. DRIVE.. D-LINK. IS. NOT. RESPONSIBLE. FOR. ANY. ISSUES. THAT. ARISE. FROM. USING. THE. VOICE. RECORDING.FUNCTION. D-LINK.IS.NOT.REPSONSIBLE.FOR.ANY.LEGAL.ISSUES.THAT.MAY.ARISE.FROM. RECORDING.PHONE.CALLS.
  • Page 39: Changing.the.default.settings

    The Call Waiting Sequence –.press.these.keys.during.a.call.to.switch.between.a.VoIP. and. regular. call.. For. example. to. switch. from. a. regular. telephone. call. to. an. incoming. Skype .call.or.to.switch.from.a.Skype .call.to.an.incoming.regular.phone.call. ™ ™ The Conference Key Sequence –.while.on.a.Skype .call.and.you.receive.a.regular.call. ™ or.while.on.a.regular.call.and.you.receive.a.Skype .call,.press.these.keys.conference. ™ together.the.two.calls. Click.the.Restore Defaults.button.if.you.want.to.restore.all.sequences.to.their.factory. shipped.settings. D-Link DPH-50U User Manual...
  • Page 40: Disabling.dph-50U

    Disabling DPH-50U In.order.to.disable.the.DPH-50U,.right-click.on.the.DPH-50U.icon.in.the.system.tray.and. select.Quit.as.shown.below. You.can.now.disconnect.the.DPH-50U.from.the.PC. Uninstall the Software In.order.to.uninstall.the.DPH-50U.software,.click.on.the.uninstall.utility.in.the.DPH-50U. program.group..Click.Start.>.All Programs.>.D-LINK USB VoIP Adapter.>.Uninstall. When.the.uninstall.indicator.disappears,.the.un-installation.is.complete. D-Link DPH-50U User Manual...
  • Page 41: Installing.a.new.version

    Installing a New Version When.you.install.a.new.version.of.DPH-50U.software,.at.the.end.you.will.see.a.Skype ™ warning.message.as.shown.below..Select.Allow this program to use Skype .and.click. ™ OK.as.shown.below: D-Link DPH-50U User Manual...
  • Page 42: Troubleshooting

    The. first. step. in. troubleshooting. is. to. read. the. readme.txt. that. appears. in. the. DPH-50U. program. group.. It. contains. a. list. of. known. issues. for. the. current. DPH-50U. driver.version. To. find. out. the. driver. version,. right-click. on. the. DPH-50U. icon. (blue. telephone. in. the. system.tray).and.select.About. You.will.see.the.DPH-50U.Utility.About.screen.below.
  • Page 43 DPH-50U. software. was. running,. you. will. need. to. exit. the. DPH-50U. software.and.then.restart.it. •.Some.telephone.handsets.require.a.battery.to.be.installed.in.order.to.ring.. If.your.handset.supports.a.battery,.make.sure.there.is.a.battery.installed. and.that.the.battery.is.not.depleted. 4. Cannot hear dial-tone when I pick up the handset connected to the DPH-50U Check.to.make.sure.that.the.handset.is.connected.to.the.correct.jack.on.the.DPH-50U 5. Cannot hear the Skype call in telephone handset ™...
  • Page 44 Select.Sound Devices.as.shown.below. Check.the.Audio.In.and.Audio.Out.list.boxes.and.make.sure.D-Link Virtual Audio device. is.selected. 6. Call Forwarding is not working properly •.Make.sure.that.a.telephone.cable.is.plugged.into.the.DPH-50U.line.jack. and.to.the.wall.phone.plug •.Try.to.dial.the.telephone.number.as.you.have.entered.in.the.DPH-50U. Call.Forwarding.dialog.box •.If.you.are.on.a.PBX,.make.sure.you.have.entered.enough.commas.after. the. 9. (for. example). to. make. sure. that. DPH-50U. waits. for. the. dial. tone. before.dialing.the.telephone.number D-Link DPH-50U User Manual...
  • Page 45: Contacting.technical.support

    Contacting Technical Support Before.you.contact.technical.support,.please.have.the.following.ready: •.Model.number.of.the.product.(e.g..DPH-50U) •.Hardware.Revision.(located.on.the.bottom.label.(e.g..rev.A1)) •.Serial.Number.(s/n.number.located.on.the.bottom.label).. You.can.find.software.updates.and.user.documentation.on.the.D-Link.website.as.well.as. frequently.asked.questions.and.answers.to.technical.issues. For customers within the United States: Phone Support: (877).45D-Link.(453-5465) Internet Support: http://support.dlink.com For customers within Canada: Phone Support: (800).361-5265 Internet Support: http://support.dlink.com D-Link DPH-50U User Manual...
  • Page 46: Warranty

    The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
  • Page 47: Industry Canada Notice

    D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice. Copyright 2007 by D-Link Corporation/D-Link Systems, Inc.
  • Page 48: Registration

    Registration Product.registration.is.entirely.voluntary.and.failure.to.complete.or.return.this.form.will. not.diminish.your.warranty.rights. Version.1.1 April.9,.2007 D-Link DPH-50U User Manual...