1 Common Problems And Their Solutions; Finding And Gathering Information - Novell LINUX ENTERPRISE SERVER 10 - INSTALLATION AND ADMINISTRATION 08-05-2008 Installation Manual

51
Common Problems and Their
Solutions
This chapter offers a range of common problems that can arise with an intention of
covering as many of the various types of potential problems as possible. That way, even
if your precise situation is not listed here, there might be one similar enough to offer
hints as to the solution.
51.1 Finding and Gathering
Information
Linux logs things in a fair amount of detail. There are several places to look when you
have problems with your system, most of which are standard to Linux systems in gen-
eral and some of which are peculiar to SUSE Linux Enterprise systems. Most log files
can also be viewed with YaST (Miscellaneous > Start-Up Log).
YaST offers the possibility to collect all system information needed by the support
team. Use Miscellaneous > Support Query. Select the problem category. When all in-
formation is gathered, attach it to your support request.
The following is a list of the most commonly checked log files and what they typically
contain.
Common Problems and Their Solutions 909