Novell IDENTITY MANAGER 3.6.1 - CLIENT LOGIN EXTENSION GUIDE Manual page 28

2 After the restricted browser connects to the Forgotten Password page, you see the IDM Forgot
Password dialog box. Type your login name and click Submit.
What you see in the IDM Forgot Password dialog box depends on how the system
administrator has set up the Forgotten Password option. You can see a hint, have your hint e-
mailed to you, have your password e-mailed to you, or you can be allowed to change your
password. You can also be given challenge questions.
For this example, the user is given a challenge question and a hint.
3 Type your response to the questions and click Submit.
The number of response questions and what they say is configurable by the system
administrator.
If you do not answer the questions correctly, you see a Challenge Response failed message and
you are presented with the questions again.
4 After the response questions are answered correctly, you are presented with the password hint,
depending on how the system administrator has configured password self-service.
Use the hint to remember your password. If you still cannot remember your password, contact
your system administrator.
5 Close the browser window.
28 Identity Manager 3.6.1 Client Login Extension Guide