Tcp/Ip Link: Inbound Transfer From The Internet Successful - Novell GROUPWISE 8 - TROUBLESHOOTING 3 Troubleshooting Manual

Stage Icon Description
Internet The Internet Agent analyzes the files in the result directory, comparing the
Agent for SMTP reply codes in the
Sender's
If the
Domain
SMTP reply code such as 450 Host Down), the Internet Agent moves the
message file to the
If the
such as 550 Host Unknown), the Internet Agent deletes the
is undeliverable. Skip to Stage
Internet Based on the
Agent for MIME Settings property page of the Internet Agent object in ConsoleOne, the
Sender's Internet Agent requeues the
Domain reprocessing.
Internet After an
Agent for Maximum Number of Hours to Retry a Deferred Message
Sender's if a message receives 500-level SMTP reply codes, the Internet Agent deletes
Domain all related schedule files from the defer directory because the message is
undeliverable. The Internet Agent then creates an Undeliverable status
message for the MTA to pick up and return to the sender.
MTA for Because of its mapped/UNC link with the Internet Agent, the MTA scans its input
Sender's queue in the Internet Agent's gateway directory based on the
Domain on the Agent Settings page of the MTA object in ConsoleOne. The MTA picks up
the Undeliverable status messages and transfers them to its "in progress"
( gwinprog
MTA for The MTA for the sender's domain communicates the Transferred status
Sender's messages to the POA for the sender's post office by way of TCP/IP.
Domain
POA for The POA for the sender's post office updates the sender's message database
Sender's Post (
msgnnn.db
Office
POA for The POA for the sender's post office communicates the Transferred status to
Sender's Post the sender's GroupWise client by way of TCP/IP.
Office
Sender When the sender checks the sent items in his or her mailbox in the GroupWise
client, the message displays the Transferred status because the Internet Agent
was able to send it successfully.
4.5 TCP/IP Link: Inbound Transfer from the
Internet Successful
This message flow diagram illustrates how inbound message flow from the Internet through the
GroupWise directory structure to the GroupWise recipient. The link between the Internet Agent and
the MTA for the recipient's domain is a TCP/IP link.
file.
R*.*
R*.* file has a temporary transmission error (meaning it has a 400-level
defer directory. Continue with Stage
R*.* file has a fatal error (meaning it has a 500-level SMTP reply code
Intervals to the Retry a Deferred Message
S *.*
message receives 400-level SMTP reply codes until the
S*.*
) directory for processing.
) with the Transferred status information.
S*.*
setting on the SMTP/
message file back into the send directory for
setting is reached, or
Scan Cycle
Message Delivery to and from the Internet
S*.*
file because it
setting
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