Novell GROUPWISE 7 - USERS Manual page 30

6 Select the option appropriate to the problem you are having, then click OK.
7 Assess the importance of items that are still pending.
230 GroupWise 7 Administration Guide
Retry the Last Step of the Mailbox Move: Select this option to retry whatever step the user
move process has stopped on. This is equivalent to performing one of the POA's automatic
retries manually and immediately. Ideally, the step completes successfully on the retry and
processing continues normally.
Skip Retry on the Current Mailbox Item: Select this option to skip a particular mailbox item
that cannot be successfully moved. The need for this action can usually be avoided by running
Mailbox/Library Maintenance on the mailbox before moving the user account. Ideally, the user
move processing should continue normally after skipping the problem item.
Stop Deferred Retries: Select this option to stop the POA from retrying to send items that
have not been successfully received. This completes the user move process even though some
individual items have not been moved successfully.
Restart the Entire Mailbox Move: Select this option if something major disrupts the user
move process and you want to start over from the beginning. Because nothing is deleted from
the source mailbox until everything has been received in the destination mailbox, you can
safely restart a move at any time for any reason.
After you have moved a user in ConsoleOne, you can display detailed information about items
belonging to that account that have not yet been moved to the destination post office, perhaps
because problems were encountered when trying to move them. This information can help
determine the importance of moving residual items that are still pending after all other items
have been successfully moved.
7a Select an account for which the move has not completed, then click Pending Items.
You can determine the record type (item, folder, Address Book contact, and so on), the
item type (mail, appointment, task, and so on), how old the item is, the sender of the item,
and the Subject line of the item. Not all columns in the Pending Items dialog box apply to
all record types and item types, so some columns might be empty.
7b Click Request to request pending items.
Pending items are retrieved in groups of 25.
7c Click Yes to request the first group of pending items, then click OK.
You might need to wait for a while before the pending item lists displays because the
request goes out through the destination domain to the source domain to the source post
office, where the source POA sends the requested information back to the destination
domain. Do not click Request again before the list appears or you receive the same list
twice.
When the pending items appear, you can select an item, then click Info to display detailed
information about the item. You can also click Refresh to reread the domain database to
determine if additional items have been moved.