Installation Issues - Novell DATA SYNCHRONIZER - UPDATE 1 Installation Manual

NOTE: If you need to uninstall and reinstall the Mobility Pack, follow the instructions in
"Uninstalling the Mobility
See also Section 5.8, "Thorough Uninstallation Required," on page

5 Installation Issues

Section 5.1, "GroupWise Trusted Application Creation," on page 3
Section 5.2, "YaST Proposal Error," on page 3
Section 5.3, "YaST Hangs When Browsing Files in the Installation Program," on page 3
Section 5.4, "Required Python Package Version," on page 4
Section 5.5, "Mobility Pack Installation Program Fails on a 32-Bit/x86 Processor," on page 4
Section 5.6, "Overhead of Extraneous Users," on page 4
Section 5.7, "Database Password Restriction," on page 4
Section 5.8, "Thorough Uninstallation Required," on page 4
5.1 GroupWise Trusted Application Creation
Before you run the Mobility Pack Installation program, you must create a GroupWise trusted
application so that the GroupWise Connector can log in to a GroupWise Post Office Agent (POA) in
order to access GroupWise mailboxes without needing personal user passwords. When you set up
the GroupWise Connector as a trusted application, you only need to fill in three fields in the Create
Trusted Application dialog box in ConsoleOne: Name, Location for Key File, and Name of Key File.
Do not fill in any other fields. If you fill in additional fields, the trusted application does not work
correctly with the GroupWise Connector.
5.2 YaST Proposal Error
When you run the Data Synchronizer Mobility Pack Installation program in YaST, you might see the
following error:
The proposal contains an error that must be resolved before continuing
This error indicates that you clicked Next without providing the configuration information for your
Synchronizer system. Instead of clicking Next, click Change > Mobility Pack Configuration, then
provide the configuration as prompted. After you provide the configuration information, click Next.
5.3 YaST Hangs When Browsing Files in the Installation
Program
When you run the Data Synchronizer Mobility Pack Installation program on SLES 11 SP1, if you
browse to and select a file, the Installation program might hang. This can occur if you try to browse
to and select any of the following files during installation:
Mobility Pack ISO file
GroupWise trusted application key file
Certificate file
Pack" in the Novell Data Synchronizer Mobility Pack Installation
4.
Novell Data Synchronizer Mobility Pack Update 1
Guide.
3