Axis M50 Series User Manual

Hide thumbs Also See for M50 Series:

Installation manual (28 pages)

User manual (63 pages)

Preventive maintenance instructions and checklist (12 pages)

page of 82

/ 82
Bookmarks

Quick Links

Download this manual

AXISM50PTZCamera

Series

AXIS M50 PTZ Camera Series

AXIS M5074 PTZ Camera

AXIS M5075 PTZ Camera

User manual

Need help?

Do you have a question about the M50 Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Axis M50 Series

Page 1 AXISM50PTZCamera Series AXIS M50 PTZ Camera Series AXIS M5074 PTZ Camera AXIS M5075 PTZ Camera User manual...
Page 2 AXIS M50 PTZ Camera Series Table of Contents Installation ..............................5 Preview mode ............................5 Get started..............................6 Find the device on the network.........................6 Browser support ..........................6 Open the device's web interface........................6 Create an administrator account.......................6 Secure passwords ............................6 Make sure that no one has tampered with the device software ..............7 Web interface overview ...........................7...
Page 3 Product overview ..........................75 LED indicators............................75 SD card slot ............................75 Buttons ..............................76 Control button ..........................76 Connectors ............................76 Network connector .........................76 Clean your device............................77 Troubleshooting............................78 Reset to factory default settings ......................78 AXIS OS options ............................78 Check the current AXIS OS version ......................78...
Page 4 AXIS M50 PTZ Camera Series Upgrade AXIS OS...........................78 Technical issues, clues, and solutions.......................79 Performance considerations ........................81 Contact support ............................81...
Page 5 AXIS M50 PTZ Camera Series Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.
Page 6 Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.
Page 7 Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .
Page 8 AXIS M50 PTZ Camera Series Configure your device Basic settings Set the capture mode Go to Video > Installation > Capture mode. Click Change. Select a capture mode and click Save and restart. See also . Set the power line frequency Go to Video >...
Page 9 AXIS M50 PTZ Camera Series Spot focus To turn off autofocus and adjust the focus manually: In the live view window, if the Zoom slider is visible, click Zoom and select Focus. Click and use the slider to set the focus.
Page 10 AXIS M50 PTZ Camera Series Click the focus recall button. Reduce image processing time with low latency mode You can optimize the image processing time of your live stream by turning on low latency mode. The latency in your live stream is reduced to a minimum. When you use low latency mode, the image quality is lower than usual.
Page 11 Use the Tone mapping slider to adjust the amount of WDR. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Compensate for barrel distortion Barrel distortion is a phenomenon where straight lines appear increasingly bent closer to the edges of the frame.
Page 12 AXIS M50 PTZ Camera Series Go to Video > Privacy masks. Click Click the new mask and type a name. Adjust the size and placement of the privacy mask according to your needs. To change the color for all privacy masks, click Privacy masks and select a color.
Page 13 AXIS M50 PTZ Camera Series Go to PTZ > Limits. Set the limits as needed. View and record video This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to . Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image.
Page 14 AXIS M50 PTZ Camera Series To start a recording, click If you haven’t set up any storage, click . For instructions on how to set up network storage, see To stop recording, click again. Watch video Go to Recordings. Click for your recording in the list.
Page 15 AXIS M50 PTZ Camera Series Show a text overlay in the video stream when the device detects an object This example explains how to display the text “Motion detected” when the device detects an object. Start the application if it is not already running.
Page 16 AXIS M50 PTZ Camera Series Adjust the sound level according to your needs. Create a rule: Go to System > Events and add a rule. Type a name for the rule. In the list of conditions, under Audio, select Audio Detection.
Page 17 AXIS M50 PTZ Camera Series Provide the login details for the sending email account, along with the SMTP hostname and port number. 10. To test your email setup, click Test. 11. Click Save. Create a rule: 12. Go to System > Events > Rules and add a rule.
Page 18 Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
Page 19 Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
Page 20 AXIS M50 PTZ Camera Series Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg]. The size of the snapshot depends on the compression that the specific web-browser engine where the snapshot is received applies, therefore, the snapshot size may vary from the actual compression setting that is configured in the device.
Page 21 AXIS M50 PTZ Camera Series • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
Page 22 AXIS M50 PTZ Camera Series Important We recommend you not to use multiple image correction features at the same time, since it can lead to performance issues. Barrel distortion correction (BDC) : Turn on to get a straighter image if it suffers from barrel distortion.
Page 23 AXIS M50 PTZ Camera Series Image Appearance Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
Page 24 AXIS M50 PTZ Camera Series : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
Page 25 AXIS M50 PTZ Camera Series Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
Page 26 AXIS M50 PTZ Camera Series IR-cut filter: • Auto: Select to automatically turn on and off the IR-cut filter. When the camera is in day mode, the IR-cut filter is turned on and blocks incoming infrared light, and when in night mode, the IR-cut filter is turned off and the camera’s light sensitivity increases.
Page 27 AXIS M50 PTZ Camera Series Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.
Page 28 AXIS M50 PTZ Camera Series • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
Page 29 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
Page 30 AXIS M50 PTZ Camera Series • Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage. – Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.
Page 31 AXIS M50 PTZ Camera Series Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
Page 32 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.
Page 33 AXIS M50 PTZ Camera Series – Y axis – Label: Enter the text label for the y axis. – Dynamic scale: Turn on for the scale to automatically adapt to the data values. Turn off to manually enter values for a fixed scale.
Page 34 AXIS M50 PTZ Camera Series Preset positions • Create preset position: Create a new preset position based on the current position of your camera. – Thumbnail: Turn on to add a thumbnail image for the preset position. – Name: Enter a name for the preset position.
Page 35 AXIS M50 PTZ Camera Series Limits To narrow down the area under surveillance, you can limit the PTZ movements. Save as Pan 0 : Click to set the current position as zero-point for pan coordinates. Pan-tilt limits: The camera uses the coordinates of the center of the image when you set pan-tilt limits.
Page 36 AXIS M50 PTZ Camera Series Motion Proportional speed : Turn on to set the maximum proportional speed. • Max proportional speed : Set a value between 1 and 1000 to limit the pan and tilt speed. Max proportional speed is defined as a percentage, where the value 1000 equals 1000%.
Page 37 • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. – Enter queue: Click to add your request for PTZ control to the queue.
Page 38 AXIS M50 PTZ Camera Series Allow stream extraction : Turn on to allow stream extraction. Input type: Select the type of input, for instance, if it’s a microphone or line. Power type: Select power type for your input. Apply changes: Apply your selection.
Page 39 AXIS M50 PTZ Camera Series Play the recording. Stop playing the recording. Show or hide information and options about the recording. Set export range: If you only want to export part of the recording, enter a time span. Note that if you work in a different time zone than the location of the device, the time span is based on the device’s time zone.
Page 40 AXIS M50 PTZ Camera Series Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
Page 41 AXIS M50 PTZ Camera Series Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.
Page 42 AXIS M50 PTZ Camera Series Metric (m, km/h): Select for distance measurement to be in meters and speed measurement to be in kilometers per hour. U.S. customary (ft, mph): Select for distance measurement to be in feet and speed measurement to be in miles per hour.
Page 43 AXIS M50 PTZ Camera Series Assign DNS automatically: Select to let the DHCP server assign search domains and DNS server addresses to the device automatically. We recommend automatic DNS (DHCP) for most networks. Search domains: When you use a hostname that is not fully qualified, click Add search domain and enter a domain in which to search for the hostname the device uses.
Page 44 Specify all subdomains in a specific domain, for example .<domain name>.com One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: •...
Page 45 – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
Page 46 AXIS M50 PTZ Camera Series Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
Page 47 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
Page 48 AXIS M50 PTZ Camera Series Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.
Page 49 AXIS M50 PTZ Camera Series Firewall: Turn on to activate the firewall. Default Policy: Select how you want the firewall to handle connection requests not covered by rules. • ACCEPT: Allows all connections to the device. This option is set by default.
Page 50 Custom signed AXIS OS certificate To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
Page 51 AXIS M50 PTZ Camera Series Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account. Allow anonymous PTZ operating : Turn on to allow anonymous users to pan, tilt, and zoom the image.
Page 52 AXIS M50 PTZ Camera Series OpenID Configuration Important If you can't use OpenID to sign in, use the Digest or Basic credentials you used when you configured OpenID to sign in. Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server.
Page 53 AXIS M50 PTZ Camera Series Add a rule: Create a rule. Name: Enter a name for the rule. Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.
Page 54 AXIS M50 PTZ Camera Series Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
Page 55 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
Page 56 (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
Page 57 AXIS M50 PTZ Camera Series MQTT client...
Page 58 AXIS M50 PTZ Camera Series Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
Page 59 AXIS M50 PTZ Camera Series can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages.
Page 60 AXIS M50 PTZ Camera Series Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
Page 61 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
Page 62 AXIS M50 PTZ Camera Series Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.
Page 63 ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
Page 64 AXIS M50 PTZ Camera Series Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
Page 65 AXIS M50 PTZ Camera Series Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
Page 66 AXIS M50 PTZ Camera Series Detectors Camera tampering The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.
Page 67 Test server setup: Send a test message to all servers before you save the settings. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.
Page 68 Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.
Page 69 AXIS M50 PTZ Camera Series Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.
Page 70 The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com. Privacy masks A privacy mask is a user-defined area that prevents users from viewing a part of the monitored area.
Page 71 H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
Page 72 AXIS M50 PTZ Camera Series The Stream profiles settings override the settings from the Stream tab. If you request a stream with a specific stream profile, the stream contains the settings of that profile. If you request a stream without specifying a stream profile, or request a stream profile that doesn't exist in the product, the stream contains the settings from the Stream tab.
Page 73 AXIS People Counter AXIS People Counter is an analytic application that you can install on a network camera. You can use the application to count how many people pass through an entrance, in what direction they pass, and if more than one person passes during a predefined interval.
Page 74 You can use the application to estimate occupancy in areas with one or several entrances and exits. Each entrance and exit needs to be equipped with a network camera with AXIS People Counter installed. If there are several cameras, they communicate with each other over the network in a primary and secondary concept. The primary camera continuously fetches data from the secondary cameras and presents the data in the live view.
Page 75 Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
Page 76 AXIS M50 PTZ Camera Series Buttons Control button The control button is used for: • Resetting the product to factory default settings. See . • Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and release the button, then wait for the status LED to flash green three times.
Page 77 AXIS M50 PTZ Camera Series Clean your device You can clean your device with lukewarm water. NOTICE • Harsh chemicals can damage the device. Don’t use chemicals such as window cleaner or acetone to clean your device. • Avoid cleaning in direct sunlight or elevated temperatures, since this can cause stains.
Page 78 LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
Page 79 AXIS M50 PTZ Camera Series Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software.
Page 80 AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
Page 81 • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.

This manual is also suitable for:

M5074 M5075