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Axis M5014 User Manual

Ptz dome network camera
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AXIS M5014 PTZ Dome Network Camera

User Manual

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Summary of Contents for Axis M5014

  • Page 1: User Manual

    AXIS M5014 PTZ Dome Network Camera User Manual...
  • Page 2 • Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC) on page 2 . This manual is intended for administrators and users of the AXIS M5014 • Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 . PTZ Dome Network Camera, and is applicable to firmware 5.50 and later.
  • Page 3 (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Safety Information

    AXIS M5014 PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 5: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 6 AXIS M5014 PTZ Dome Network Camera Table of Contents Emergency Recovery Procedure ........

  • Page 7: Hardware Overview

    AXIS M5014 PTZ Dome Network Camera Hardware Overview Hardware Overview Control button SD card (microSDHC) slot Part number (P/N) & Serial number (S/N) Network connector (PoE) Status LED indicator Microphone (not applicable for -V-models) Connectors and Buttons For technical specifications, see page 54.

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 49. • Connecting to an AXIS Video Hosting System service. See page 42. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 49) or by resetting the product to factory default.

  • Page 11: Axis Media Control Viewer Toolbar

    2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 13 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 AXIS M5014 PTZ Dome Network Camera Access the Product AMC Audio Controls AMC audio buttons control the speakers connected to the client computer. The buttons are only visible when audio is enabled. Speaker button — Click to turn the speakers on or off.

  • Page 13: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 14: Alternative Methods Of Accessing The Video Stream

    AXIS M5014 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 15: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 17: Video And Audio

    Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height fields and click Apply. • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. Image The default image settings can be configured under Video &...

  • Page 18: Stream Profiles

    The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...

  • Page 19: Camera Settings

    To change this setting go to Setup > Video & Audio > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 20: Set Up Audio

    AXIS M5014 PTZ Dome Network Camera Video and Audio 3. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see File Naming & Date/Time Formats in the online help 4. Define text overlay characteristics in the relevant fields.

  • Page 21: Audio Input

    Note When used in an outdoor enclosure, the internal microphone on this Axis product cannot be used. Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound.

  • Page 22: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 23 AXIS M5014 PTZ Dome Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 24: Ptz (Pan Tilt Zoom)

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 25: Advanced

    PTZ (Pan Tilt Zoom) Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. See the online help for more information.

  • Page 26: Detectors

    Motion Detection Parameters on page 26. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 30.

  • Page 27: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 28: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 29 AXIS M5014 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 30: Events

    Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5.40 or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.
  • Page 31 AXIS M5014 PTZ Dome Network Camera Events For more information, see the online help Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 28. • Detectors Audio Detection – Trigger the rule when audio is detected. See Audio Detection on page 27.

  • Page 32: Add Recipients

    AXIS M5014 PTZ Dome Network Camera Events Use Schedule – Trigger the rule according to the selected schedule. See Create Schedules on page 33. Actions Available actions include: • Overlay Text – Display an overlay text. See Use Overlay Text in an Action Rule on page 20.

  • Page 33: Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 39.

  • Page 34: Set Up Recurrences

    AXIS M5014 PTZ Dome Network Camera Events 3. Click OK. To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour.

  • Page 35: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 46. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 36 AXIS M5014 PTZ Dome Network Camera Recordings 5. Click Save to save and start the recording.

  • Page 37: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 38: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 39 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 40: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Set Up Audio on page 20.

  • Page 41: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 42 AVHS service. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
  • Page 43 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 44 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 45 To use SNMP v3, HTTPS must be enabled, see HTTPS on page 38. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings on page 49. UPnP The Axis product includes support for UPnP .

  • Page 46: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 47: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 48: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 49.

  • Page 49: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 50: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 51: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 52 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 53 AXIS M5014 PTZ Dome Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

  • Page 54: Technical Specifications

    AXIS M5014 PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS M5014 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 60° Vertical angle of view: 32° Diagonal angle of view: 71°...
  • Page 55 Technical Specifications Item Specifications Function/group System Application Open API for software integration, including VAPIX® and AXIS Camera Application Integration Programming Platform from Axis Communications; specifications at www.axis.com Interface ONVIF Profile S, specification at www.onvif.org AXIS Video Hosting System (AVHS) with One-Click Camera Connection...

  • Page 56: Performance Considerations

    Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect performance. • If the product includes several camera units, running applications on multiple cameras may affect the frame rate.
  • Page 57 User Manual Ver. M4.6 AXIS M5014 PTZ Dome Network Camera Date: March 2015 © Axis Communications AB, 2015 Part No. 62664...

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