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Epson DS-1730 User Manual
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Epson DS-1730 User Manual

Epson DS-1730 User Manual

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User's Guide
Product Features
Scanner Basics
Specifications and Placing of Originals
Scanning
Maintenance
Solving Problems
NPD7499-01 EN

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Summary of Contents for Epson DS-1730

  • Page 1 User's Guide Product Features Scanner Basics Specifications and Placing of Originals Scanning Maintenance Solving Problems NPD7499-01 EN...
  • Page 2 (Document Capture Pro / Document Capture). . 18 Application for Controlling the Scanner (Epson Scan 2)......18 Maintenance Application for Updating Software and Cleaning Outside the Scanner.
  • Page 3 Scanned Image Problems....91 Contacting Epson Support....108 Uneven Colors, Dirt, Spots, and so on Appear Before Contacting Epson.
  • Page 4 About This Manual Introduction to the Manuals......... . . 5 Marks and Symbols.
  • Page 5 About This Manual > Descriptions Used in this Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. To view user manuals, visit the following website and search for your model: https://epson.com/support (U.S.) https://epson.ca/support...
  • Page 6 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 7 About This Manual > Trademarks The contents of this manual and the specifications of this product are subject to change without notice. Trademarks O Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies. O Apple, Mac, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. O Evernote is a registered trademark or trademark of the Evernote Corporation in the United States.
  • Page 8 Important Instructions Safety Instructions..........9 Restrictions on Copying.
  • Page 9 O Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols O Place the product on a flat, stable surface that extends beyond the base of the product in all directions. If you place the product by the wall, leave more than 10 cm (3.94 in.) between the back of the product and the wall.
  • Page 10 Important Instructions > Restrictions on Copying O If the power cord that comes with your product has a grounding pin, connect the scanner to a grounded outlet. Failure to follow this instruction may result in fire or electric shock. O Do not place heavy objects on the scanner glass and do not press the glass with too much force. Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of your product.
  • Page 11 Product Features Auto Cropping for Multiple Originals........12 Capable of Scanning Various Types of Originals.
  • Page 12 Product Features > Capable of Scanning Various Types of Originals Auto Cropping for Multiple Originals When scanning from the scanner glass, you can scan multiple originals at once without having to scan them one by one. They are automatically cropped into separate images and saved. This feature supports not only standard-sized originals but also irregularly shaped items such as receipts, invoices, and photos of various sizes.
  • Page 13 Product Features > Notification of Dirt on the ADF Related Information “Specifications and Placing of Originals” on page 21 & “Using the ADF and Scanner Glass Together in a Single Scan” on page 40 & Paper Protection to Reduce Damage to the Originals This scanner comes with a paper protection feature.
  • Page 14 Scanner Basics Part Names and Functions..........15 Buttons and Lights on the Control Panel.
  • Page 15 Scanner Basics > Part Names and Functions Part Names and Functions Note: The label is attached to the top or side of the product. Under special conditions permitted by regulations, the label is attached to the bottom of the product or under the cover. Front Edge guides Use guides to support the original in the input tray to facilitate...
  • Page 16 Scanner Basics > Part Names and Functions Document cover Blocks external light while scanning. Scanner glass Place originals that you cannot feed using the ADF. Side / Rear AC inlet Connect the power cord. USB port Connect a USB cable. Related Information “Cleaning the Scanner Glass”...
  • Page 17 1. Connect the computer and the scan- ner with a USB. 2. Download the latest firmware from the Epson home page, and then start the update. A fatal error has occurred. Turn the power off and on again. If the...
  • Page 18 Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.
  • Page 19 Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2. Starting on Mac OS Select Go >...
  • Page 20 O Introduce the device to the network O Apply the unified settings to multiple devices. You can download Epson Device Admin from Epson support website. For more information, see the documentation or help of Epson Device Admin. Application for Creating Driver Packages (EpsonNet SetupManager) EpsonNet SetupManager is a software to create a package for a simple scanner installation, such as installing the scanner driver and so on.
  • Page 21 Specifications and Placing of Originals Placing Originals into the ADF........22 Placing Originals on the Scanner Glass.
  • Page 22 Specifications and Placing of Originals > > … Placing Originals into the ADF Types of Originals that Requ Placing Originals into the ADF General Specifications for Originals being Scanned (ADF) O Plain paper O Fine paper O Recycled paper O Thermal paper The loadable size varies depending on the type of the originals, the scanning resolution, and the scanning method.
  • Page 23 Specifications and Placing of Originals > > … Placing Originals into the ADF Types of Originals that Must O Original with labels or stickers O Carbon-less papers O Curled originals O Coated paper Important: Carbon-less paper contains chemical substances that may damage the rollers inside the scanner. If you scan carbon-less paper, clean the ADF regularly.
  • Page 24 If no paper size matches a standard size, you can set a custom paper size as a user-defined size. The total thickness that you can set is up to 6.6 mm (0.26 in.), the same as for standard-size paper. “Registering User-defined Sizes in Epson Scan 2” on page 59...
  • Page 25 Specifications and Placing of Originals > > … Placing Originals into the ADF Specifications and Placing o Placing Standard Size Originals Note: Check the following before scanning. O Make sure there are no originals on the scanner glass. O Make sure there is no dust or dirt in the areas indicated in the following illustration. 1.
  • Page 26 Specifications and Placing of Originals > > … Placing Originals into the ADF Specifications and Placing o 2. Fan the originals. Hold both ends of the originals and fan them a few times, and then tap the top edges of the paper on a flat surface to align the sheets.
  • Page 27 Specifications and Placing of Originals > > … Placing Originals into the ADF Specifications and Placing o 4. Adjust the edge guides to fit the original without any gap. Otherwise, the originals may be fed skewed. Note: When scanning small originals or scanning with the stopper raised, lift the input tray to remove the scanned originals. Long Paper Specifications of Long Paper This section provides the specifications for long paper that you can load into the ADF.
  • Page 28 Specifications and Placing of Originals > > … Placing Originals into the ADF Specifications and Placing o Size Thickness (Weight) Paper Type Loading Capacity Width: 105.0 mm (4.13 in.) to 215.9 mm 50 to 120 g/m2 Plain paper 1 sheet (8.5 in.) Fine paper Maximum length: 3,048.0 mm (120...
  • Page 29 Specifications and Placing of Originals > > … Placing Originals into the ADF Specifications and Placing o 1. Slide the edge guides on the input tray all the way out. 2. Load the original into the input tray straight, facing up and with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance.
  • Page 30 When scanning, set the Document Size according to the length of the original. O When using Document Capture Pro/Document Capture: Press the Detailed Settings button on the scan settings screen to open the Epson Scan 2 screen. In Main Settings, set Document Size to Auto Detect (Long Paper) or Customize.
  • Page 31 Specifications and Placing of Originals > > … Placing Originals into the ADF Specifications and Placing o Important: O When placing and scanning originals that are a mixture of different sizes, originals may be fed askew because not all of the originals are supported by the edge guides. O Originals may be jammed or fed askew if you set different types or very different sizes of originals, such as in the following cases.
  • Page 32 Specifications and Placing of Originals > > … Placing Originals into the ADF Specifications and Placing o 2. Load the originals with the side to be scanned facing up at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front.
  • Page 33 O When using Document Capture Pro/Document Capture: Set Document Size to Auto Detect on the Scan Settings screen. O When using Epson Scan 2: In Main Settings, set Document Size to Auto Detect. Note: When scanning small originals or scanning with the stopper raised, lift the input tray to remove the scanned originals.
  • Page 34 O Always keep the scanner glass clean. O When there are originals in both the ADF and on the scanner glass, scanning from the ADF takes priority. This applies when Document Source is set to Auto Detect in Document Capture Pro/Document Capture or Epson Scan...
  • Page 35 Specifications and Placing of Originals > > Placing Originals on the Scanner Glass Placing an Original Placing an Original 1. Open the document cover. 2. Place the original face-down and align it with the corner. Note: O The maximum size of the original you can scan is 215.9×297.1 mm (8.5×11.7 in.). O There are areas at the top, bottom, left, and right edges of the scanner glass that cannot be scanned.
  • Page 36 Specifications and Placing of Originals > > Placing Originals on the Scanner Glass Placing Thick Originals 3. Close the document cover gently so that your original does not move. Placing Thick Originals The scanner glass can accommodate originals up to 30 mm (1.18 in.) thick. Note: When scanning thick originals such as books, make sure that exterior light, such as from lamps or other sources, does not shine directly onto the scanner glass.
  • Page 37 Specifications and Placing of Originals > > Placing Originals on the Scanner Glass Placing Thick Originals 2. Place the original face down in the center of the scanner glass. Note: O The maximum size of the original you can scan is 215.9×297.1 mm (8.5×11.7 in.). O There are areas at the top, bottom, left, and right edges of the scanner glass that cannot be scanned.
  • Page 38 Specifications and Placing of Originals > > … Placing Originals on the Scanner Glass Placing Multiple Ori Important: Do not press too hard on the scanner glass. Otherwise, the scanner may be damaged. Placing Multiple Originals at Once When scanning from the scanner glass, you can scan multiple originals at once without having to scan them one by one.
  • Page 39 O When using Document Capture Pro/Document Capture: Set Document Size to Auto Detect on the Scan Settings screen. O When using Epson Scan 2: In Main Settings, set Document Size to Auto Detect. When previewing, the entire scannable area is displayed. We recommend scanning with Add or edit pages after scanning selected and...
  • Page 40 When scanning from the ADF and the scanner glass in a single scan, complete the first scan, and then scan the additional originals from another document source. When Using Epson Scan 2 Select Auto Detect from Document Source, and then select Add or edit pages after scanning before starting the scan.
  • Page 41 Specifications and Placing of Originals > Using the ADF and Scanner Glass Together in a Single Scan When Using Document Capture Pro When scanning is complete and the Edit Scanned Results screen is displayed, place the next original and then click the +Add button.
  • Page 42 Scanning Scanning Using a Scanner Button........43 Scanning from a Computer.
  • Page 43 Note: O Make sure that Epson Scan 2 is installed on your computer and the scanner is connected to your computer correctly. O When Document Capture Pro (Windows) or Document Capture (Mac OS) is installed on your computer, you can assign the job to a button on the scanner and run the job by pressing it.
  • Page 44 Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) By assigning a job to the scanner's button, you can also execute the job from the control panel. Related Information “Setting a Job” on page 61 & Performing a Job Scan This section explains the workflow of scanning using an existing job.
  • Page 45 Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 2. Click the Job Scan tab, and then click the icon of the job you want to perform. The selected job is performed. When you perform a job for which Show the preview while scanning has been selected in the Scan Settings, a preview screen is displayed while scanning.
  • Page 46 Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) O MRZ of a travel document 4. For jobs for which Show Edit Page dialog before saving has been selected in the Scan Settings, check the scan results on the Edit Scanned Results screen after scanning, and then make edits as necessary.
  • Page 47 Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 5. Click Complete to finish performing the Job Scan. What is a Simple Scan? You can scan documents without creating a job. Check the results after scanning, and then save or set the destination.
  • Page 48 2. Click the Simple Scan tab, select Document Size, and then click the SCANdouble-sided or SCANsingle- sided icon. Note: Click Scan Settings to set the resolution. You can make more detailed settings from Epson Scan 2. The image being scanned is displayed.
  • Page 49 Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 3. Check the scan results on the Edit Scanned Results screen, make edits as necessary, and then click Next. 4. Select the destination for the scanned data on the Select Destination screen.
  • Page 50 Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 5. Set the file you want to save and the save format on the Destination Settings screen. You can also make more detailed settings according to the destination. Displayed items depend on the destination.
  • Page 51 Scanning from a Computer Scanning Using Document Capture (Mac OS) 1. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 52 Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 3. Click the + icon. The job setting screen is displayed. 4. Set the Job Name.
  • Page 53 Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 5. Make scanning settings on the Scan tab. O Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. O Document Size: Select the size of the original you placed.
  • Page 54 Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 6. Click Output, and then make the output settings. O Save in: Select the save folder for the scanned image. O Example of File Name: Display an example of the file name for the current settings. O Prefix Character: Set a prefix for the file name.
  • Page 55 Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: O If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
  • Page 56 Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2. O Mac OS...
  • Page 57 > > Scanning from a Computer Scanning Using Epson Scan 2 3. Make the following settings on the Main Settings tab. O Document Source: Select the source where the original is placed. When Auto Detect is selected and there are originals in both the ADF and on the scanner glass, scanning from the ADF takes priority.
  • Page 58 > > Scanning from a Computer Scanning Using Epson Scan 2 Note: On the Main Settings tab, you can also make the following settings. O Stitch Images: Select to stitch the images on the front and back when scanning both sides of the original.
  • Page 59 Registering User-defined Sizes in Epson Scan 2 In Epson Scan 2, you can register user-defined sizes for the originals you want to scan. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button...
  • Page 60 Scanning from a Computer Scanning Using Epson Scan 2 1. In Epson Scan 2, select the Main Settings, and then select Document Size > Customize. 2. Click the + button on the Document Size screen. 3. Enter a name to save the user-defined size.
  • Page 61 Software Image Quality Adjustment Features The Epson Scan 2 (scanner driver) feature allows you to adjust the image quality when scanning. When you are using Document Capture Pro, you can open the Epson Scan 2 window by clicking the Detailed Settings button on the scan settings screen.
  • Page 62 Scanning > > Setting a Job Assigning a Job to the Control Panel (Mac OS) 3. Click the + icon. The Job Settings window is displayed. 4. Make the job settings on the Job Settings window. O Job Name: Enter the name of the job you want to register. O Scan: Make scan settings such as the size of the originals or the resolution.
  • Page 63 Useful Features Setting the Glass Surface Stain Detection Feature......64 Setting the Document Protection Feature....... . . 65...
  • Page 64 Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 65 Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 66 Useful Features > Setting the Document Protection Feature You can also turn off this feature. Note: O This feature may not work correctly depending on the original, the paper feeding conditions, and the level set. O If false positives occur frequently, try lowering the level. O If the original is an irregular shape or is scanned at an angle, it may be mistakenly detected as a paper feed error.
  • Page 67 Maintenance Cleaning Outside the Scanner......... 68 Cleaning the ADF.
  • Page 68 O Never spray any liquid or lubricant on the scanner. Damage to equipment or circuits may cause abnormal operations. O Never open the scanner case. Note: You can set cleaning time notifications and alerts after making a certain number of scans in the Epson Scan 2 Utility. By default, a notification is sent after every 5,000 scans.
  • Page 69 Maintenance > Cleaning the ADF 1. Open the document cover. 2. Prepare a soft, dry cloth. 3. Wipe off any stains from the upper sensor and the paper path.
  • Page 70 Maintenance > Cleaning the ADF 4. Wipe off any stains from the lower sensor and the paper path. 5. Close the document cover. 6. Open the ADF cover.
  • Page 71 Maintenance > Cleaning the ADF 7. Prepare a soft cloth dampened with water. 8. Wipe off any stains from the upper rollers (two locations). 9. Wipe off any stains from the lower rollers (two locations) and pads (two locations).
  • Page 72 Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 73 Maintenance > Cleaning the Scanner Glass 4. Click Reset from Regular Cleaning. Note: You cannot reset when Regular Cleaning Alert is not selected. Cleaning the Scanner Glass When the scanned images are smeared or scuffed, clean the scanner glass. Important: O Never use alcohol, thinner, or any corrosive solvent to clean the scanner.
  • Page 74 Maintenance > Cleaning the Scanner Glass 1. Open the document cover. 2. Prepare a soft, dry cloth. 3. Wipe off any stains on the scanner glass.
  • Page 75 Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2/Windows Server 2008 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 76 Maintenance > Transporting the Scanner 3. Set the Sleep Timer (minutes), Power Off Timer (minutes), or Power Off If Disconnected, and then click Set. Note: Available features may vary depending on the location of purchase. Transporting the Scanner When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner. Caution: When carrying the scanner, place your hands at the bottom on both sides of the scanner, and then keep it in a horizontal position.
  • Page 77 USB cable to update the firmware. Note: Before updating, make sure that the scanner driver Epson Scan 2 is installed on your computer. If Epson Scan 2 is not installed, install it again. 1. Check the Epson website for the latest firmware update releases.
  • Page 78 O If there is no firmware information on the website, you are already using the latest firmware. 2. Connect the computer that contains the downloaded firmware to the scanner by USB cable. 3. Double-click the downloaded .exe file. Epson Firmware Updater starts. 4. Follow the on-screen instructions.
  • Page 79 Solving Problems Problems with the Scanner......... . . 80 Problems Starting Scanning.
  • Page 80 O Check that the electrical outlet is working. Plug another device into the electrical outlet and check that you can turn the power on. The Scanner Turns Off Unexpectedly Check the auto power off setting in Epson Scan 2 Utility. If the auto power off setting is enabled, the scanner turns off automatically after a set time.
  • Page 81 Enter the application name in the search charm, and then select the displayed icon. O Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
  • Page 82 1. Start the Epson Scan 2 Utility. Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
  • Page 83 > > Paper Feeding Problems Removing Jammed Originals from the Scanner O Epson Scan 2 If the applications are not installed, install them again. Job is not assigned to the scanner button. Solutions Check that the job is correctly assigned to the scanner button in Document Capture Pro (Windows) or Document Capture (Mac OS).
  • Page 84 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 1. Remove the original that is not fed. 2. Open the ADF cover. 3. Remove any jammed originals. O If there are originals on the input tray side, pull them out as shown in the illustration.
  • Page 85 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner O If there are originals on the output tray side, pull them out as shown in the illustration. Important: Do not pull the originals out sideways. Otherwise, the original or the ADF may be damaged. 4.
  • Page 86 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 6. Remove any jammed originals. 7. Lower the input tray. 8. Open the document cover.
  • Page 87 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 9. Remove any jammed originals. Important: Remove the jammed originals in the direction shown in the illustration. Otherwise, the original or the ADF may be damaged. 10. Close the document cover. 11.
  • Page 88 Solving Problems > > … Paper Feeding Problems Paper Jams, Paper Feed Errors, and Document Protection Issues O 12. Make sure that no paper (or pieces of paper) remain in the areas shown in the illustration. 13. Close the ADF cover. Note: O If the error continues to occur after removing the jammed original, open the ADF cover and check again to make sure no pieces of paper remain.
  • Page 89 You can use the following methods to scan the originals multiple times separately and then save them to one file. O When you are using Epson Scan 2, select Add or edit pages after scanning checkbox, and then scan the original. You can add different originals or edit (rotate, move, and delete) the scanned pages after scanning.
  • Page 90 Solving Problems > > Paper Feeding Problems Scanning Takes a Long Time Paper Protection Does not Work Correctly Depending on the original and the level you set, this feature may not work correctly. O If false positives occur frequently, try lowering the level. O If your original is damaged, check that this feature is enabled.
  • Page 91 Select Scanner Setting tab and then select On-High or On-Low from Detect Glass Dirt in Epson Scan 2 Utility . When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a soft cloth.
  • Page 92 Alert About Stains Inside the Scanner Still Appears If the alert screen appears after cleaning the inside of the scanner, glass part will be required to replace. Contact your local dealer to repair. In the U.S., Canada, and Latin America, contact Epson Support. Related Information “Cleaning the ADF”...
  • Page 93 Enter the application name in the search charm, and then select the displayed icon. O Windows 7/Windows Server 2008 R2 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
  • Page 94 O Select Descreening on the Advanced Settings tab in Epson Scan 2 screen. When you are using Document Capture Pro, you can open the Epson Scan 2 screen by pressing the Detailed Settings button on the Scan Settings screen. Select Descreening on the Advanced Settings tab.
  • Page 95 Document Capture Pro (Windows)/Document Capture (Mac OS X): Press the Detailed Settings button on the Scan Settings screen to open the Epson Scan 2 screen. On the Advanced Settings tab, select None from Edge Correction. Epson Scan 2: On the Advanced Settings tab, select None from Edge Correction.
  • Page 96 Note: If the size of the original you want to scan is not on the list, create the size manually on the Epson Scan 2 screen. When you are using Document Capture Pro, you can open the Epson Scan 2 screen by pressing the Detailed Settings button on the Scan Settings screen.
  • Page 97 Document Capture Pro Problems Note: You need the EPSON Scan OCR component to save as a Searchable PDF. This is installed automatically when you set up the scanner using the installer. Binding Margins of a Booklet are Distorted or Blurred When scanning a booklet on the scanner glass, characters may appear distorted or blurred on the binding margin.
  • Page 98 A message may be displayed prompting you to restart your computer. If it is displayed, make sure I want to restart my computer now is selected, and then click Finish. Uninstalling Your Applications for Mac OS Note: Make sure you installed EPSON Software Updater.
  • Page 99 If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
  • Page 100 Technical Specifications General Scanner Specifications........101 Dimensions and Weight Specifications.
  • Page 101 Technical Specifications > General Scanner Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Flatbed color scanner with ADF Photoelectric device Effective pixels (scanner glass) 10,200×14,040 at 1,200 dpi Light source RGB LED Optical resolution ADF: 600 dpi (main scan), 600 dpi (sub scan) Scanner glass: 1,200 dpi (main scan), 1,200 dpi (sub scan) Scanning resolution...
  • Page 102 Technical Specifications > Dimensions and Weight Specifications Dimensions and Weight Specifications Dimensions When the stopper is stored (unit: mm (inches)) 425 (16.7) When the stopper is extended (unit: mm (inches)) 428 (16.9) 425 (16.7)
  • Page 103 Technical Specifications > Electrical Specifications Installation space (unit: mm (inches)) 388 mm (15.3 in.) 392 mm (15.5 in.) 428 mm (16.9 in.) Weight Approx. 4.9 kg (10.8 lb) Electrical Specifications Model AC 100-240 V Model AC 220-240 V Model Rated Frequency 50-60 Hz 50-60 Hz Range...
  • Page 104 Mac OS X 10.9.5 or later, macOS 11 or later Mac OS Fast User Switching on Mac OS or later is not supported. Document Capture Pro does not support Windows Server. OSS License You can check the OSS licenses included with this product from the following URL. https://support.epson.net/sec_pubs/redirect2.php?model=ds-1730&type=othg&lang=en&filename=oss.pdf...
  • Page 105 Standards and Approvals Standards and Approvals for European Models......106 Standards and Approvals for Australian Model......106 Standards and Approvals for the U.S.
  • Page 106 J451A Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: J451A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the product.
  • Page 107 Contacting Epson Support........
  • Page 108 Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 109 (U.S. sales) or https://epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Help for Users in Latin America If you need to contact Epson for technical support services, use the following support options.
  • Page 110 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, visit https://latin.epson.com or call your nearest Epson sales office.
  • Page 111 Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 112 Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
  • Page 113 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...
  • Page 114 Help for Users in India O Product information O Answers to Frequently Asked Questions (FAQs) O Latest versions of Epson product drivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911...
  • Page 115 +91 96400 00333 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...