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I:SY Skyfly E5 ZR F Operating Instructions Manual

Pedelecs with bosch system controller and bosch kiox 300/500 on-board computer

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IMPORTANT: READ CAREFULLY BEFORE USE. KEEP IN SAFE PLACE READY TO CONSULT AT A LATER DATE
Operating instructions
Part 2 - For the customer
for i:SY pedelecs with BOSCH System Controller and BOSCH Kiox 300/500 on-board
computer
Skyfly E5 ZR F | Skyfly S10
L-01, L-02
P a r t 2 / 3 _ M Y 2 3 I 0 a - E N _ 1 . 0 _ 2 0 . 1 2 . 2 0 2 4

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Summary of Contents for I:SY Skyfly E5 ZR F

  • Page 1 IMPORTANT: READ CAREFULLY BEFORE USE. KEEP IN SAFE PLACE READY TO CONSULT AT A LATER DATE Operating instructions Part 2 - For the customer for i:SY pedelecs with BOSCH System Controller and BOSCH Kiox 300/500 on-board computer Skyfly E5 ZR F | Skyfly S10 L-01, L-02 P a r t 2 / 3 _ M Y 2 3 I 0 a - E N _ 1 .
  • Page 2 Contents Contents About these operating instructions Aim of the instructions for use Manufacturer For your information 1.3.1 Warnings 1.3.2 Markups Type number and model Frame number Identifying the operating instructions Safety Residual risk 2.1.1 Risk of fire and explosion 2.1.2 Hot surfaces 2.1.3 Electric shock...
  • Page 3 Contents 3.4.11 Mechanical drive system 3.4.12 Handlebars with BOSCH System Controller with optional Mini Remote control panel 48 3.4.13 Handbrake 3.4.14 Gear shift 3.4.15 Suspension and damping 3.4.16 Battery Transporting and storing Transportation 4.1.1 Using the transport securing system 4.1.2 Transporting the pedelec 4.1.3 Shipping a pedelec...
  • Page 4 Contents 7.3.10 Seat post 7.3.11 Saddle 7.3.12 Handlebars 7.3.13 Stem 7.3.14 Handles 7.3.15 Tyres 7.3.16 Brake 7.3.17 Control panel and gear shift 7.3.18 Riding light 7.3.19 Adjusting the BOSCH System Controller/Mini Remote Accessories 7.4.1 Child seat 7.4.2 Trailers 7.4.3 MonkeyLoad system 7.4.4 Front baskets 7.4.5...
  • Page 5 Contents 7.19.2 Using the back-pedal brake 7.20 Switching gears 7.20.1 Using the derailleur gears 7.20.2 Using pinion gears 7.20.3 Using a SHIMANO hub gear 7.20.4 Using a SHIMANO hub gear 7.21 Adjusting the suspension fork 7.21.1 Adjusting the suspension fork suspension 7.22 Parking 7.22.1...
  • Page 6 Contents 8.4.6 Servicing the stem 8.4.7 Caring for handlebars 8.4.8 Caring for the handles 8.4.9 Servicing the seat post 8.4.10 Caring for the rims 8.4.11 Caring for the leather saddle 8.4.12 Servicing the hub 8.4.13 Servicing the spoke nipples 8.4.14 Servicing the gear shift 8.4.15 Servicing the pedals...
  • Page 7 Contents Recycling and disposal Documents 12.1 Operating instructions for pinion Glossary Appendix Translation of the original EC Declaration of Conformity Directive declaration of conformity with RED Directive III. CE Declaration of Conformity Keyword index Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 8 Aim of the instructions for use Distribution or reproduction of these operating instructions and utilisation or communication of I:SY pedelecs are premium quality vehicles. You their content is prohibited unless expressly have made an excellent choice. Your specialist approved. Anyone who does not comply with dealer will provide you with guidance and these restrictions is liable for damages.
  • Page 9 About these operating instructions Manufacturer i:SY GmbH Co. KG Longericher Strasse 2 50739 Köln, Germany Tel. +49 5744 900 910 Email: juergen.schreiber@fes-frankfurt.de Website: www.isy.de/gb-en/ For your information 1.3.1 Warnings Warnings indicate hazardous situations and actions. You will find three categories of warnings...
  • Page 10 Type no. Model Pedelec type The frame number is the most important identifier for verifying ownership. L-01 Skyfly E5 ZR F City and trekking bicycle L-02 Skyfly S10 City and trekking bicycle Identifying the operating Table 2: Type number, model and pedelec type...
  • Page 11 Safety Safety Residual risk Prevent short circuit due to interconnection Metal objects may interconnect the battery's 2.1.1 Risk of fire and electrical terminals. The battery may self-ignite explosion and explode.  Never insert paper clips, screws, coins, keys and other small parts into the battery. Never charge if there is a critical fault ...
  • Page 12 Safety Avoid overheating in the charger Dealing with condensate Condensation may form in the charger and battery The charger heats up when it is charging the when the temperature changes from cold to hot, battery. If it is not allowed to cool down causing a short circuit.
  • Page 13 Safety Toxic substances Vulnerable groups  Keep batteries and the charger away from 2.2.1 Carcinogenic substances children and people with reduced physical, sensory or mental capacities or lacking in experience and knowledge. Suspension oil  Children and young people must be provided If you come into contact with the suspension oil in with comprehensive instructions by a legal the fork or the rear frame damper, it will irritate the...
  • Page 14 Safety Safety markings and safety 2.8.2 Leaked brake fluid instructions  Avoid contact with skin and eyes. Wear gloves and safety gloves as protective equipment. Pedelec and battery nameplates contain the Remove any clothing contaminated with brake following safety markings and safety instructions: fluid immediately.
  • Page 15 Safety 2.8.3 Battery vapour emission 2.8.5 Oil and lubricant leaks from the fork  Dispose of leaked oils and lubricants in an Vapours may be emitted if the battery is damaged environmentally responsible way as per or used improperly. The vapours may cause statutory regulations (see Section 10.1).
  • Page 16 Description Description Proper use of city and trekking bicycles All checklists and instructions for actions in these The rechargeable batteries are designed to operating instructions must be observed. supply power to the pedelec motor only. Never Specialist staff are permitted to install approved use the batteries for other purposes.
  • Page 17 Description 3.1.2 Area of use 3.1.2.1 From model year 2024 onwards as per EN 17406 Average speed Area of use Unsuitability [km/h] Use on normal, paved surfaces where the tyres should maintain 15 ... 25 • Never ride off road. contact with the ground at average speed with occasional jumps.
  • Page 18 Description Technical data 3.2.1 Complete BOSCH vehicle 3.2.1.2 Environmental requirements You can ride the pedelec within a temperature range between -5 °C and +40 °C. The electric Power output/system 250 W (0.25 kW) drive system is limited in its performance outside Shut-off speed 25 km/h this temperature range.
  • Page 19 Ready-to-use weight Type no. Model PTW [kg] Max. rider weight [kg] [kg] L-01 Skyfly E5 ZR F 17.9/18.8* L-02 Skyfly S10 18.9/19.8* Table 10: Type number, model, PTW and maximum body weight *Weight depends on the battery Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 20 Description 3.2.3 Environmental requirements 3.2.3.1 BOSCH You can ride the pedelec within a temperature Temperatures under -10 °C and over +60 °C must range between -5 °C and +40 °C. The electric be avoided as a general rule. Never put the drive system is limited in its performance outside battery in a car in summer or store it in direct this temperature range.
  • Page 21 Description Nameplate 3.3.1 Model year 24 i:SY GmbH Co. KG Longericher Str. 2 The nameplate is situated on the frame. The 50739 Köln, Germany precise position of the nameplate is shown in Figure TYP: A-06 EPAC nach EN 15194 The nameplate contains up to twelve pieces of information.
  • Page 22 Description Components 3.4.1 Overview 19 20 21 22 25 26 Figure 2: Pedelec viewed from right Wheel Nameplate Disc brake Seat post Belt Fork Saddle Battery Guard Pannier rack Chain guard Front light Rear light Motor Steering headset Reflector Folding pedal Handlebar extension Guard Frame number...
  • Page 23 Documents 3.4.1.1 Components and repair parts for SKYFLY E5 ZR F L-01 Frame i:SY, normal carbon frame Carbon, rigid fork, shaft length: 300 mm SCHWALBE, Super Moto-X # Size: ETRTO 62-406 (#), version: DD Tyres RaceGuard SCHWALBE, AV7 (20") Valve: AV; valve length: 40 mm Tube Size: ETRTO 40/62-406;...
  • Page 24 Documents BOSCH, 4A charger [BPC3400] (EB12.110.001) Charging current (max.): 4 A, 220-240 V; see Charger charger instructions # 3-finger brake lever | Length: 1200 mm/ Front brake Hydraulic disc brake, 2-piston TEKTRO, # HD-T532 # 3-finger brake lever | Length: 1800 mm/ Rear brake Hydraulic disc brake, 2-piston Front brake disc...
  • Page 25 Documents 3.4.1.2 Components and repair parts for SKYFLY S10 L-02 Frame i:SY, normal carbon frame Carbon, frame size: 48 cm SCHWALBE, Super Moto-X # Size: ETRTO 62-406 (#), version: DD Tyres RaceGuard, SCHWALBE, AV7 (20") Valve: AV; valve length: 40 mm Tube Size: ETRTO 40/62-406;...
  • Page 26 Documents BOSCH, PowerPack Frame 400 [BBP3540] See Section # (EB12.100.00l) Battery BOSCH, PowerPack Frame 545 [BBP3550] (EB12.100.02J) BOSCH, 4A charger [BPC3400] (EB12.110.001) Charging current (max.): 4 A, 220-240 V; see Charger charger instructions TEKTRO, # HD-T532 # 3-finger brake lever | Length: 1200 mm/ Front brake Hydraulic disc brake, 2-piston TEKTRO, # HD-T532...
  • Page 27 Description 3.4.2 Chassis 3.4.2.2 Steering system The steering system components are: The chassis comprises two components: • Steering headset, • frame • Stem, • steering system. • Handlebars • Fork. 3.4.2.1 Frame 3.4.2.3 Steering headset The frame absorbs all forces which act on the pedelec from the rider's body weight, pedalling The steering headset (also known as a bike and the ground.
  • Page 28 Description 3.4.2.5 Handlebars The pedelec is steered using the handlebars. The handlebars are used to support the upper body and is the mount for operating and display components (see Section 3.5.1). Figure 6: Handlebar dimensions The main dimensions of handlebars are: Rise Width Backsweep...
  • Page 29 Description 3.4.3 Suspension 3.4.2.6 Fork The stem and handlebars are attached to the top The suspension system in the pedelec comprises end of the fork steerer. The axle is fastened to the 2 components: fork ends. The wheel is fastened to the axle. •...
  • Page 30 Description 3.4.3.2 Tyre suspension Tyre pressure has a significant effect on ride comfort. Tyres with a high tyre pressure transmit more impacts from uneven roads to the frame and handlebars than tyres with low air pressure. Soft tyres do not deflect; they absorb smaller bumps in the road thanks to the tyre's sag and ability to deform.
  • Page 31 Description 3.4.4 Wheel Tyre pressure The permitted pressure range is indicated on the side of the tyre. It is indicated in psi or bars. The tyre is only able to support the pedelec if there is adequate tyre pressure. The tyre pressure must be adjusted to the rider's body weight and then checked on a regular basis.
  • Page 32 Description Carcass Tread with profile The carcass is the tyre's supporting structure. A rubber tread is attached to the exterior of the There are usually three carcass plies beneath the carcass. tread. The carcass comprises a webbing with The tread has little influence on riding characteristics threads, usually made of polyamide (nylon).
  • Page 33 Description Bead core 3.4.4.3 Rim The rim is the metal profile on a wheel which holds Tyre carcasses are wrapped around bead cores. the tyre, tube and rim band together. The rim is Wrapping the carcass around both sides creates joined to the hub with spokes.
  • Page 34 Description Presta valve 3.4.4.6 Spoke nipples The Presta valve, also known as the Sclaverand Spoke nipples are screw elements with an internal valve or French valve, is the narrowest variant of thread which fits onto the spoke thread. Fitted all valves. The Presta valve requires a smaller spokes are tensioned by tightening the spoke hole in the rim, which is why it is especially nipples.
  • Page 35 Description 3.4.4.7 Hub The hub is located in the centre of the wheel. The hub is connected to the rim and tyre with the spokes. An axle runs through the hub, connecting the hub with the fork at the front and with the frame at the rear.
  • Page 36 Description 3.4.5 Brake 3.4.5.2 Hydraulic brake A pedelec's brake system is primarily operated using the brake lever on the handlebars. The brake fluid is contained in a closed tube system. If the brake lever is pulled, the brake fluid • If the left brake lever is pulled, the brake on the front wheel is applied.
  • Page 37 Description 3.4.5.3 Disc brake Figure 20: Brake system with disc brake – example Brake lining Brake adapter Brake disc Brake lever On a pedelec with a disc brake, the brake disc is permanently screwed to the hub. You increase brake pressure by pulling the brake lever.
  • Page 38 Description 3.4.5.4 Back-pedal brake Figure 21: Brake system with a back-pedal brake – example Rear wheel rim brake Handlebars with brake lever Front wheel rim brake Pedal Back-pedal brake The back-pedal brake is an extra brake. The back- pedal brake stops the rear wheel from moving by pushing the pedals in the opposite direction to the direction of travel.
  • Page 39 Description 3.4.6 Saddle The purpose of the saddle is to absorb body weight, provide support and allow different riding positions. The shape of the saddle thus depends on the intended use of the pedelec and the rider's physique and posture. When riding, the rider's body weight is distributed between the pedals, the saddle and the handlebars.
  • Page 40 Description between the saddle rear and nose can be kept narrow 3.4.7.1 Patented seat post (-Y-shape). This gives more space to pedal. Patented seat posts have a rigid link between the saddle and the post. Patented seat posts which are Numbness when riding a pedelec is often caused by angled more markedly towards the rear are offset seat high pressure in the sensitive perineal area.
  • Page 41 Description 3.4.8 Mechanical drive system 3.4.8.2 Parts of a belt drive The pedelec is driven by muscle power, just like a bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.
  • Page 42 Description Component Designation Manual Component Designation Manual Motor FIT, Pinion E1.12 SPEED Charger BOSCH, 4A charger [BPC3400] Charging current PEDELEC (501109) Section 10.1.010, (EB12.110.001) (max.): 4 A, 220- CE06.5.00004 240 V; see Section 10.6.001 Motor FIT, Pinion E1.9 (501069) Section 10.1.010, Charger FIT, FIT Standard Charger CE06.5.00004...
  • Page 43 Description 3.4.10 Seat post Seat posts are not only designed to fasten the saddle but also to adjust exactly to the optimum sitting position. The seat post can: • adjust the seat height in the seat tube • adjust the saddle horizontally with a clamping mechanism •...
  • Page 44 Description 3.4.11 Mechanical drive system The pedelec is driven by muscle power, just like a The chain drive is compatible with a bicycle. • Back-pedal brake, • Hub gear The force which is applied by pedalling in the direction • Derailleur gears.
  • Page 45 Figure 35: i:SY folding pedal with pedal fold latch (1) The folding pedal has an unlocking system featuring a pedal folding latch (1) and a concealed internal spring for easy folding.
  • Page 46 Description 3.4.11.4 System Controller control panel 3.4.11.5 Mini Remote control panel The Mini Remote control panel is located on the BOSCH System Controller control panel is in the handlebars. upper tube. Figure 37: Position of BOSCH Mini Remote (1) control Figure 36: Position of BOSCH System Controller (1) on- panel board computer...
  • Page 47 Description 3.4.11.7 Lighting Lighting includes: • The front light (also known as the headlight or front lamp) • The rear light (also known as the rear lamp) The headlight and the rear light are also on whenever the riding light is activated. 3.4.11.8 FUXON front light, FS-100 EB main beam with main beam switch The FUXON front light, FS-100 EB main beam features a reflector and a main beam switch.
  • Page 48 Description 3.4.12 Handlebars with BOSCH System Controller with optional Mini Remote control panel Figure 40: Detailed view of handlebars with BOSCH System Controller on-board computer and Mini Remote control panel – example Lockout Front wheel handbrake Shifter Handle handle Seat post remote control Rear wheel handbrake Air valve (suspension fork) Control panel...
  • Page 49 Description 3.4.12.1 BOSCH System Controller control panel The BOSCH System Controller on the top tube is a control panel. It controls the system with two buttons and has three indicators. Figure 41: Overview of the System Controller control panel Level of assistance indicator ABS indicator (optional)/ambient light sensor On-off button (control panel) Battery Level indicator (control panel)
  • Page 50 Description Level of assistance indicator ABS indicator (optional)/light sensor The higher the selected level of assistance, the The ABS indicator lights up on pedelecs with an more the drive system assists with pedalling. The ABS system when they start up. BOSCH System Controller control panel or BOSCH Mini Remote control unit is used to The ABS will switch off if the pedelec reaches a...
  • Page 51 Description Battery Level indicator (control panel) The battery level indicator (control panel) shows the battery charge level. You can also see the battery charge level on the LEDs on the battery itself. Each blue bar on the indicator signals 20% capacity and each white bar 10% capacity.
  • Page 52 Description 3.4.12.2 BOSCH Kiox 300 and Kiox 500 displays The display is controlled using the control panel. Indicators 2 to 4 form the status bar and are displayed on every screen. You open the second START SCREEN by pressing the select button. Ø...
  • Page 53 Description 3.4.1 2. 4 S TA TUS S CR EE N Level of assistance You open the STATUS SCREEN by pressing the Powerful assistance, for sporty start-up, M TB /SP ORT optimal assistance on all types of ter- <- button on the start screen. You can open the rain settings on this screen.
  • Page 54 Description 3. 4. 1 2.5 TRI P S CREE N 3.4.1 2. 6 R A N GE SC RE E N You open the TRIP SCREEN by pressing the You open the RANGE SCREEN by pressing the >- button on the start screen. >- button on the START SCREEN.
  • Page 55 Description 3. 4. 1 2.7 FI T NE SS S CR EE N 3.4.1 2. 8 A BS -S ID E You open the Fitness screen by pressing the Only applies to pedelecs with this equipment >- button on the start screen. You open the ABS screen by pressing the >- button on the start screen.
  • Page 56 Description 3. 4. 1 2.9 S E TTING S All system and service-relevant values can be read and changed in the settings. The settings menu structure is customised and may change when components or services are added. Menu Sub-menu My eBike →...
  • Page 57 Description 3.4.13 Handbrake There is a handbrake on the left and right of the handlebars. Figure 53: Rear wheel (1) and front wheel (2) brake levers – SHIMANO brake used as an example The left handbrake (2) controls the front wheel The right handbrake (1) controls the rear wheel brake.
  • Page 58 Description 3.4.14 Gear shift 3.4.14.1 SHIMANO SL-T6000 derailleur gears Only applies to vehicles with this equipment The gear shift unit is on the left of the handlebars. The gear shift unit features two switches and an indicator. Figure 54: SHIMANO SL-T6000 gear shift 1 Gear indicator 2 Lever A (gear shift) 3 Lever B (gear shift)
  • Page 59 Description 3.4.14.2 SHIMANO NEXUS SL-C7000-5 twist grip shifter Only applies to vehicles with this equipment SHIMANO hub gears feature a NEXUS SL-C7000-5 twist grip shifter with an indicator on the right of the handlebars. Figure 55: SHIMANO NEXUS SL-C7000-5 twist grip shifter Twist grip shifter Gear indicator You change gears by turning the twist grip shifter.
  • Page 60 Description 3.4.15 Suspension and damping Only applies to vehicles with this equipment 3.4.15.1 SR SUNTOUR air valve (air suspension) and sag setting wheel (steel fork) Model AIR EQ COIL Adjustable COIL Air valve (suspension Air valve (suspension Sag setting wheel Sag setting wheel fork) fork)
  • Page 61 Description 3.4.15.2 SR SUNTOUR suspension lock Model Suspension fork CR85 Mobie34CGO MobieA32 NCX32/NCX NX1/TR-HSI x = featured O = featured in PCS piston Explanation Hydraulic lock with recoil Hydraulic lock without recoil Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 62 Description 3.4.15.3 SR SUNTOUR suspension lock with remote control Model Suspension fork MobieA32 NCX32/NCX NX1/TR-HSI x = featured O = featured in PCS piston Explanation Lock with fixed recoil and remote control Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 63 About these operating instructions 3.4.16 Battery 3.4.16.1 Battery level indicator All five LEDs will light up when the battery is fully charged. The charge level for the activated Each battery has its own level indicator. battery is also shown on the on-board computer. If the battery level falls below 5%, all the LEDs on the operating status and battery level indicator will go out.
  • Page 64 Transporting and storing Transporting and storing Transportation 4.1.2 Transporting the pedelec 4.1.2.1 By car Crash caused by unintentional ! CAUTION activation Bicycle rack systems which use the handlebars or frame to hold the pedelec in an upside-down There is a risk of injury if the drive system is position exert inadmissible forces on its activated unintentionally.
  • Page 65 Transporting and storing Storing 4.1.2.3 By local transport You can normally take pedelecs on local public  Always store pedelec, battery, on-board transport, e.g. by bus or suburban rail, if you computer, display and charger separately. purchase a bike ticket. There may be times when this is not permitted.
  • Page 66 Transporting and storing 4.2.3 Battery 4.2.4.1 Preparing for a break in operation 1 The pedelec needs to be cleaned with a damp  Storage at about 10 °C to 20 °C for a long cloth and preserved with wax spray. Never wax battery life.
  • Page 67 Installation instructions Installation instructions Only trained technical staff with additional training from the system manufacturer and are allowed to perform pedelec assembly and installation work. Partl 1/3-PEGASUS-MY25_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 68 Installation instructions Risk of eye injury Scope of delivery WARNING Problems may arise if components are set incorrectly. They may cause serious injuries to the face.  1 × pre-assembled pedelec  Always wear safety glasses when assembling. 1 × front wheel ...
  • Page 69 Installation instructions Commissioning  The rotation direction arrow must point in the direction of travel when the wheel is placed in the fork. Experience has shown that a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride.
  • Page 70 About these operating instructions 5.3.3 Adjusting the Sonic BOSCH BES3 5.3.4 Preparing the wheel frame There is an arrow on the sides of the tyres with the inscription ROTATION to show the direction of rotation. The inscription In certain cases, the chain may rub against the frame when up- says DRIVE on older tyres.
  • Page 71 Installation instructions Checking the components  Check that the pedelec against the assembly report to ensure it is complete. 5.4.1 Checking the stem and handlebars 5.4.1.1 Checking the connections 1 Stand in front of the pedelec. Clamp the front wheel between your legs.
  • Page 72 Assembly Assembly instructions for online sales Preparing Crash caused by incorrectly ! CAUTION configured tightening torque  Assemble the pedelec in a clean, dry environ- If a screw is fastened too tightly, it may break. If a ment. The work environment temperature screw is not fastened enough, it may loosen.
  • Page 73 Assembly Straightening the handlebars 6.4.2 Stem with clamping lever version II Only applies to pedelecs with this equipment The handlebars must be turned so that they are parallel to the frame and tyres for transportation. 1 Open the clamping lever on the stem quick release.
  • Page 74 Assembly Checking the stem and 6.6.3 Checking the bearing clearance handlebars are in correct 1 Place the fingers of one hand on the upper position headset cup. Pull the front wheel brake with the other hand and try to push the pedelec 6.6.1 Checking the connections backwards and forwards.
  • Page 75 Assembly Fitting the pedals 3 Turn the pedal marked R anti-clockwise by hand into the crank arm on the right as seen when facing the direction of travel. The pedals have two different threads to ensure they don’t come loose while the rider is pedalling. •...
  • Page 76 Operation Operation Risks and hazards Injuries and death caused by Crash caused by loose clothing WARNING ! CAUTION blind spots Laces, scarves and other loose items may Other road users, trucks, cars and pedestrians become entangled in the spokes on the wheels often underestimate the speed of pedelecs.
  • Page 77 Operation Off-road riding subjects arm joints to Notice Crash caused by material fatigue ! CAUTION severe strain. Intensive use can cause material fatigue. A  Take a break from riding every 30 to component may suddenly fail in case of material 90 minutes, depending on the road surface fatigue.
  • Page 78 Operation Instruction and customer service Cross-recess screwdriver The supplying specialist dealer will provide customer service. Contact details can be found on Slotted-head screwdriver the pedelec pass for these operating instructions. The supplying specialist dealer will also perform all inspection, modifications and repairs in the Table 18: Tools required for assembly future.
  • Page 79 Operation 7.3.2.1 Adjusting the seat post to body weight rotation point. Your knee should now be fully extended. The correct functioning of the following seat posts depends on the body weight: • Suspension seat post, • Rhomboid seat post • Lowerable seat post If the body weight falls below or exceeds the specifications in Section Weight, either the seat...
  • Page 80 Operation Move the saddle within its permitted  Crash caused by an excessively ! CAUTION displacement range only (marked on the saddle high seat post setting stay). A seat post with is set too high will cause the seat 1 Climb onto the pedelec. post or the frame to break.
  • Page 81 Operation 7.3.4.3 Adjusting the handlebars 0° The handlebars and their position determine the posture that the pedelec rider adopts on the pedelec. 1 After selecting the seating position, determine the angle of the upper body and the upper arm. 2 Tension the back muscles when adjusting the handlebars.
  • Page 82 Operation 2 Pull out the handlebars to the required height. 7.3.5.4 Adjusting the quill stem Observe minimum insertion depth. In the case of a quill stem, the stem and fork steerer form a permanently interconnected component, which is clamped in the fork steerer. The stem and shaft must be replaced together.
  • Page 83 Operation 7.3.5.6 Adjusting the angle-adjustable stem 1 Undo handle clamping screw. 2 Turn handle into the right position. Angle-adjustable stems are available in different lengths for quill and Ahead stems. 3 Fasten handle clamping screw with the torque value indicated there. ...
  • Page 84 Operation As a general rule, wide tyres are used at a lower tyre pressure. They provide the option of exploiting the advantages of the lower tyre pressure without the serious disadvantages it causes with regard to wear, rolling resistance and breakdown protection.
  • Page 85 Operation 7.3.9 Determining the sitting position The starting point for a comfortable posture is the Position on roadster Position on city bike correct position of the pelvis. If the pelvis is in the wrong position, it can cause different types of pain, e.g.
  • Page 86 Operation 7.3.10 Seat post 7.3.11.2 Determining the saddle shape Ladies' saddle 7.3.10.1 Adjusting the seat post to body weight To distribute the pressure optimally over the female Not included in price bone structure in the seat area, a ladies’ saddle should: The correct functioning of the following seat posts depends on the body weight:...
  • Page 87 Operation To distribute the pressure on the male bone structure in the seat area optimally, the saddle should: • Shift the pressure to the sitting bones and parts of the pubic arches • The perineal area must remain as free of pressure as possible.
  • Page 88 Operation 7.3.11.6 Straightening the saddle 4 Take a test ride.  Pedelec riders sit straight on the saddle at an  Position saddle in direction of travel. In doing so, optimal saddle height. align the tip of the saddle with the top tube. •...
  • Page 89 Operation 7.3.11.9 Adjusting the saddle position The saddle can be shifted on the saddle frame. The right horizontal position ensures an optimal leverage position for legs. This prevents knee pain and incorrect, painful pelvis positions. If you have displaced the saddle more than 10 mm, you need to adjust the saddle height again since both settings affect one another.
  • Page 90 Operation 7.3.11.10Adjusting the saddle tilt The saddle tilt must be adjusted to the seat height, the saddle and handlebar position, and the saddle shape to ensure an optimum fit. This allows you to optimise the seating position. The saddle prevents pedelec riders from slipping backwards or forwards when placed in a horizontal position.
  • Page 91 Operation 7.3.12 Handlebars 7.3.12.1 Replacing the handlebars The narrower the shoulders are, the greater the bend of the handlebars should be (maximum 28°). Not included in price Straight handlebars are advisable for sports bikes (e.g.  Check handlebar width and hand position. MTB).
  • Page 92 Operation 7.3.13 Stem 7.3.13.1 Adjusting the handlebar height with quick 7.3.13.3 Adjusting the quick release clamping force release Crash caused by incorrectly set ! CAUTION Only applies to pedelecs with this equipment clamping force 1 Open the stem clamping lever. Applying excessive clamping force damages the quick release.
  • Page 93 Operation 7.3.13.4 Setting the quill stem 7.3.13.5 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork steerer In the case of an Ahead stem, the stem is placed form a permanently interconnected component, which directly on the fork steerer, which protrudes over the is clamped in the fork steerer.
  • Page 94 Operation 7.3.14 Handles 7.3.14.1 Replacing the handles Not included in price If there is pain or numbness in the index, middle finger or thumb, this may be due to excessive pressure on the carpal tunnel exit point. On longer rides, this can increasingly cause hand fatigue and make it more and more difficult to maintain a correct hand position.
  • Page 95 Operation 7.3.15 Tyres 7.3.15.1 Adjusting the tyre pressure Tyre pressure (in bar) for body weight Tyre width It is not possible to offer a general recommended about 60 kg about 80 kg about 110 kg tyre pressure for a particular pedelec or tyre. The correct tyre pressure largely depends on the 25 mm weight load on the tyres, mainly determined by...
  • Page 96 Operation 7.3.16 Brake The handbrake grip distance can be adjusted to ensure 7.3.16.2 Change handbrake position that it can be reached more easily. The pressure point Having the handbrake in the correct position prevents can also be adjusted to the S pedelec rider's the rider from stretching their wrist too far.
  • Page 97 Operation 7.3.16.3 Changing the handbrake inclination angle 2 Set the brake lever angle as indicated in the table. The nerves that pass through the carpal tunnel are connected to the thumb and the index and middle fingers. An excessively steep or excessively flat brake 20 –...
  • Page 98 Operation 7.3.16.5 Setting the grip distance on a TEKTRO The handbrake position can be adjusted to the rider’s handbrake requirements.  Undo 2 mm setting screw anti-clockwise. Only applies to pedelecs with this equipment  The handbrake will move closer to the handlebar If the setting screw is fully removed, Notice grip.
  • Page 99 Operation 7.3.17 Control panel and gear shift The control panel and gear shift must be adjusted to the rider's needs. 1 Undo attachment screw. 2 Place control panel or gear shift into the position where the rider can use the control panel or the shifter with their thumb and/or index finger.
  • Page 100 Operation 7.3.18 Riding light 7.3.18.1 Setting the riding light Example 1 If the headlight is positioned too high, the rider will dazzle oncoming traffic. This can cause a serious accident with fatalities. Example 2 Positioning the headlight correctly can ensure that oncoming traffic is not dazzled and no-one is put at risk. Example 3 If the headlight is positioned too low, the space ahead is not illuminated to an optimum extent and the rider's vision is reduced in the dark.
  • Page 101 Operation 7.3.18.2 Adjusting the headlight 1 Position the pedelec so that its front is facing a wall. 2 Mark the height of the headlight (1) on the wall with chalk. 3 Mark half the height of the headlight (2) on the wall with chalk.
  • Page 102 Operation 7.3.19 Adjusting the BOSCH System Controller/Mini Remote 3 Select the <Add new eBike device> tab in the A smartphone with the BOSCH eBike Flow app installed is required to use all drive system app. functions. 4 Press the on-off button on the System Controller for longer than 3 seconds.
  • Page 103 Operation 7.3.19.4 Adjusting the level of assistance 7.3.19.6 Deactivating the eBike Lock function  Configure the level of assistance in the Always deactivate the eBike Lock function in the <Settings> menu option in the BOSCH eBike following cases: Flow app. Follow the instructions on the •...
  • Page 104 Operation 7.3.19.7 Updating the software Software updates must be launched manually in the BOSCH eBike Flow app. The BOSCH eBike Flow app manages the software updates. 1 Open Settings > My eBike > eBike update > Search for eBike update in the BOSCH eBike Flow app.
  • Page 105 Operation Accessories Notice  Observe the legal regulations on the use of The following accessories are approved for i:SY child seats. pedelecs.  Observe the operating and safety instructions for the child seat system. 7.4.1 Child seat  Never exceed the maximum permitted total weight.
  • Page 106 Carbon frames are unsuitable for use with trailer Compatible with the i:SY MONKEYLOAD ready adapters and may break. Such an incorrect Pannier Rack for model year 2022 and later. position may cause a crash with serious injuries for the pedelec rider.
  • Page 107 10 kg for MonkeyLoad system components when using them.  Use a paint protection film when attaching Figure 122: i:SY Trailer Adapter 1.0 and 2.0 panniers. This will reduce abrasion on paint There are suitable trailer adapters for the frames and wear on components.
  • Page 108 23000127 i:SY Aluminium Crosswise Pannier Rack Basket 5121602 MonkeyLoad adapter plate 23000128 i:SY Aluminium Lengthwise Pannier Rack Basket 23000035 i:SY Pannier Rack Trunk Bag 23000126 i:SY Aluminium Front Basket i:SY Watertight Pannier, large 23000064 Black 23000168 Neon yellow 23000034 i:SY Foldable Basket...
  • Page 109 5031840 Bordo lock, lock 5028502 MonkeyLink Twist Bottle 23000178 i:SY Front Carrier 2.0 5028491 MonkeyLink Bottle Holder 23000105 i:SY Skyfly pannier rack (1) 23000171 i:SY pannier rack ML (2) 5028492 MonkeyLink Anything Twist Bottle Holder 5028493 Bordo lock holder 5028481 MonkeyLink Magnetic Holder Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 110 7.4.4.4 KLICKfix Caddy handlebar adapter Figure 127: KLICKfix Caddy handlebar adapter Figure 125: i:SY, 2.0 Front Carrier upgrades the i:SY MIK Front Carrier so that it can also hold KLICKfix® baskets and bags. Suitable for the SKYFLY und P12 models. With integrated MonkeyLoad-T and KLICKfix®...
  • Page 111 Figure 129: i:SY, Lowrider Attached to the fork; suitable for the watertight Figure 131: i:SY Clipper Dog Equipment i:SY pannier rack bags Retrofit kit for the i:SY Clipper, consisting of a • Material: Aluminium cushion, leash harness and wire dome. Suitable •...
  • Page 112 2022 and later The hooks also feature integrated safety clips so that belt remains firmly attached even when riding over potholes. Article number Description Figure 132: i:SY, front shopping basket 23000157 i:SY, tension belt Shopping basked for KLICKfix Front Carrier •...
  • Page 113 Reducing sleeve, 31.6 mm 6032377 7.4.8 Saddle tensioner Figure 137: i:SY Feel Good saddle cover If you park your bike outdoors, you'll be all too familiar with a wet saddle and wet trouser seat. This waterproof saddle cover with heat-sealed seams provides a remedy.
  • Page 114 Operation 7.4.9 Adjustable stem 7.4.11 Leather handles Figure 140: i:SY adjustable stem Figure 142: i:SY leather handles • Material: Aluminium Ergonomically shaped, high-quality sewn real • Weight: approx. 380 g leather handles. • Length: 90 mm • Material: Leather •...
  • Page 115 545 Wh stand is extended. Not suitable for models with Schwalbe Super Moto X tyres, i:SY Comfort variants from 2024 and later, i:SY Cargo, i:SY P12 and i:SY SKYFLY. Description Article number...
  • Page 116 Tools for touring within the EU • Hex key, 2 mm (bayonet locks/cable drum screws) Figure 145: i:SY lock chain • Hex key, 3 mm (oil drain screw) • Hex key, 5 mm (attachment screw for chain •...
  • Page 117 Operation Personal protective equipment and accessories for road safety Seeing and being seen is crucial in road traffic. 7 The two separate brakes on the pedelec must The following requirements must be met for riding work at all times. a pedelec safely on public roads. 8 The clearly audible bell must be fitted and must work.
  • Page 118 Operation Using the battery 5 Check battery to ensure it is firmly in place on all sides. Switch off the battery and the drive system before  6 Lock the battery with the battery key; removing or inserting the battery. otherwise, the battery may fall out of the mount 7.7.1 Inserting the battery...
  • Page 119 Operation Notice  Check that mains voltage! The power source voltage must match the voltage indicated on the charger nameplate. Chargers labelled 230 V may be operated at 220 V. 3 Connect the charging cable to the battery's charging port. ...
  • Page 120 Operation Straightening the quickly Lowering the pedals adjustable stem Only applies to pedelecs with this equipment CAUTION 1 Open stem clamping lever. Crushing fingers in the pedal folding latch 2 Use your finger to lift the unlocking bolt. The pedal folding latch uses a high clamping force.
  • Page 121 Operation 7.10 Using the pannier rack CAUTION Crash caused by loaded pannier rack The pedelec is handled differently with a loaded pannier rack, in particular when the rider needs to steer and brake. This can lead to a loss of control This may cause a crash with injuries.
  • Page 122 Operation 7.12.1 Using the leather saddle 7.15 Using the handlebars Sunlight and UV -light tarnish the colour and  Wear heavily padded cycling gloves. cause the leather to dry out and fade.  This helps protect sensitive areas of your ...
  • Page 123 Operation 7.15.2 Using bar ends Only applies to pedelecs with this equipment Bar ends can be added to normal handlebars. Adjustable bar ends feature a ball joint, which you can use to choose the optimum position as required.  Adjust bar ends correctly. To do so, your hand, elbow and shoulder must be in line with one another when the hand takes hold of the bar ends.
  • Page 124 Operation 7.16 Using the electric drive system 7.16.1 Switching on the electric drive If the drive system is switched on, the drive is system activated as soon as the pedals are moved with sufficient force (except if the selected level of assistance of assistance is OFF).
  • Page 125 Operation 7.17 Using the control panels 7.17.2 Using the riding light Notice  The drive system needs to be already switched on to turn on the riding light.  Never use the control panels as a handle. If the control panels are used to lift the pedelec, components can become irreparably damaged.
  • Page 126 Operation We recommend using first gear for cycling uphill  to protect the drive. Figure 163: Position of push assist button (1) 1 Press the push assist button for longer than 1 seconds. Hold down the button.  The battery level indicator (control panel) goes out and a white running light in the direction of travel indicates push assist is ready.
  • Page 127 Operation 7.18 Using the brake 7.18.1 Using the handbrake Only applies to pedelecs with this equipment Crash caused by brake failure WARNING Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely.
  • Page 128 Operation 7.19 Brakes 7.19.2 Using the back-pedal brake Only applies to pedelecs with this equipment Crash caused by brake failure WARNING 1 Move pedals a little beyond the 3-o'clock and Oil or lubricant on the brake disc in a disc brake or on 9-o'clock position.
  • Page 129 Operation 7.20.2 Using pinion gears 7.20.2.1 Activating the SMART.SELECT automatic gear setting The pedelec is stationary.   Activate START.SELECT by selecting the <Shift> menu in the settings on the on-board computer.  The system shifts into the selected starting gear Figure 166: Switching gears with lever A, using gear shift automatically when the pedelec comes to a halt.
  • Page 130 Operation Applies to P1.12 motor In rare cases, noises may be heard from Notice the rear derailleur in the hub interior after a gear  Always reduce pressure on the pedals when change. This is normal when gears are changed. shifting up a gear from 04 to 05 or from 08 to 09.
  • Page 131 Operation 7.20.4 Using a SHIMANO hub gear Only applies to pedelecs with this equipment  Turn the twist grip shifter (1) backwards to switch up a gear (4). Crash caused by incorrect use ! CAUTION  Turn the twist grip shifter (1) forwards to switch down a gear (2).
  • Page 132 Operation 7.21 Adjusting the suspension fork  Adjusting the suspension and damping on the suspension fork or on the remote control (suspension fork) while riding: Position Suspension Downhill rides and uneven terrain Open or OPEN Flat, hilly, even or slightly bumpy terrain or Threshold or uneven roads medium...
  • Page 133 Operation 7.22 Parking Heat or direct sunlight can cause the Checklist after each ride Notice tyre pressure to increase above the permitted Cleaning maximum pressure level. This can destroy the tyres. Lights and reflectors See Section 7.7.5  Brake See Section 7.7.5 ...
  • Page 134 Operation 7.22.1 Screwing in the quickly adjustable 4 Turn handlebars by 90° so that they are stem straight. 5 Close stem clamping lever. Only applies to pedelecs with this equipment Screw in the quickly adjustable stem to save 7.23 Folding up the pedal space when parking.
  • Page 135 Operation 7.23.1 Activating the lock function Only applies to pedelecs with this equipment  Remove the on-board computer used during set-up.  The lock function is activated. The drive system now provides no assistance However, the rider can continue to use the pedelec without assistance.
  • Page 136 Cleaning, maintenance and inspection Cleaning, servicing and inspection Harsh cleaning agents such as acetone, Notice Crash caused by brake failure WARNING methylene and trichloroethylene and solvents such as Oil or lubricant on the brake disc in a disc brake or on thinners, alcohol and corrosion protection can attack the rim of a rim brake can cause the brake to fail bicycle components and damage them permanently.
  • Page 137 Cleaning, maintenance and inspection 8.1.4 Checking the rear frame damper 8.1.8 Checking the quick releases  Check rear frame damper for cracks, warping,  Check quick releases to ensure that all quick tarnished components, leaked oil and damage to releases are firmly in their fully closed end position. the paintwork.
  • Page 138 Cleaning, maintenance and inspection 8.1.13 Checking the brake 8.2.7 Cleaning the pedals 1 Pull both handbrakes when stationary.  Clean pedals with a brush and soapy water. 2 Push the pedals. Basic cleaning  If no resistance is generated in the handbrake's usual position, take bicycle out of service.
  • Page 139 Cleaning, maintenance and inspection 8.3.4 Cleaning the handles 8.3.7 Cleaning the tyres 1 Clean tyres with a sponge, a brush and soap 1 Clean handles with sponge, water and soapy water. cleaner. 2 Rinse off component with water from a watering 2 Rinse off component with water from a watering can.
  • Page 140 Cleaning, maintenance and inspection 8.3.11 Cleaning the SRAM AXS rear derailleur 8.3.15 Cleaning the belt The rear derailleur battery or the battery Notice Notice mount battery will be permanently damaged if water  Never use aggressive (acid-based) cleaners, rust enters them. removers or degreasers when cleaning the belt.
  • Page 141 Cleaning, maintenance and inspection Servicing 8.4.4 Servicing the mudguard  Depending on the requirements for the mudguard Complying with these servicing instructions is the only material, apply hard wax polish, metal polish or a way to reduce wear on components, increase the plastic care product as per the product instructions.
  • Page 142 Cleaning, maintenance and inspection 8.4.11 Caring for the leather saddle 8.4.8.2 Caring for leather handles Standard leather care products keep leather smooth Standard leather care products keep leather smooth and resistant, brighten its appearance and improve or and resistant, brighten its appearance and improve or replace stain protection.
  • Page 143 Cleaning, maintenance and inspection 8.4.15 Servicing the pedals 8.4.16.1 Servicing the chain and all-round chain guard 1 Treat pedals with spray oil. In doing so, ensure that  Place newspaper or paper towels underneath to no lubricant is applied to the pedal surfaces. collect chain oil.
  • Page 144 Cleaning, maintenance and inspection Inspection Dunlop valve The tyre pressure cannot be measured on the simple 8.5.1 Checking the wheel Dunlop valve. The tyre pressure is thus measured in the filling tube while pumping slowly with the bicycle air 1 Hold the bicycle firmly. pump.
  • Page 145 Cleaning, maintenance and inspection Presta valve 8.5.1.3 Checking the rims It is recommendable to use a bicycle air pump with a  Crash caused by a worn rim WARNING pressure gauge. You must observe the bicycle air pump operating instructions. A worn rim can break and block the wheel.
  • Page 146 Cleaning, maintenance and inspection  Contact your specialist dealer if there are any 7 Check the braking effect by pedalling while pulling cracks radiating from the nipple holes. the handbrake.  If the braking power is too weak, adjust the brake 8.5.1.6 Checking the rim hooks pressure point (see Section 6.5.9.8).
  • Page 147 Cleaning, maintenance and inspection 8.5.4.1 Checking the tension in derailleur gears Figure 178: Checking the brake lining when fitted with the help of the transport safety wear gauge The rear derailleur tensions the chain on bicycles with 1 Check brake linings for damage and thick dirt. derailleur gears.
  • Page 148 Cleaning, maintenance and inspection 8.5.5 Checking the chain for wear 2 Lower gauge down to the left-hand side. Each chain has a wear limit. If this limited is exceeded, the chain needs to be replaced. Manufacturer Wear limits SHIMANO >1% >0.8 mm per link SRAM >0.8%...
  • Page 149 Cleaning, maintenance and inspection 8.5.6 Checking the belt  The tooth profile is pointed and teeth have worn thinner. Replace belt sprocket. Contact specialist dealer. 8.5.6.1 Checking the belt for wear  Check belt for indications of wear: Figure 184: Indications of wear on a belt Figure 186: Worn tooth profile Carbon tensile fibres are exposed Worn webbing with visible polymer...
  • Page 150 Cleaning, maintenance and inspection The tension along the belt may vary slightly with any of 7 Check the belt frequency displayed against the these methods, so you should repeat the process specifications for tensions in Table 44. several times. Turn the pedal a quarter after each ...
  • Page 151 Cleaning, maintenance and inspection 8.5.8 Checking the stem 8.5.12 Checking the pedal 1 Hold pedal and try to move it sideways toward the  The stem and quick release system must be inspected at regular intervals. The specialist dealer inside or outside. In doing so, observe whether the should adjust them if they require adjustment.
  • Page 152 Cleaning, maintenance and inspection 8.5.13.3 Checking the derailleur gears 3 If the chain or the belt can be pushed more than 2 cm, the chain will need to be re-tensioned. The chain is tensioned by the rear derailleur in bicycles Contact specialist dealer.
  • Page 153 Inspection and maintenance Inspection and maintenance Injury due to damaged brakes Hazard for the environment due WARNING ! CAUTION to toxic substances Special tools and specialist knowledge are required to repair the brakes. Incorrect or The brake system contains toxic and unauthorised assembly can damage the brakes.
  • Page 154 Inspection and maintenance Component-specific Crash caused by loose screws, WARNING maintenance springs or quick releases High-quality components require extra Vibrations produced while riding can cause maintenance. The tasks require technical screws, springs and quick releases that were expertise, special tools and special lubricants. tightened when pedelec was manufactured to jam The pedelec may become damaged if the or come loose.
  • Page 155 Inspection and maintenance Inspection and maintenance intervals for suspension fork Inspection and maintenance intervals for seat post SR SUNTOUR suspension fork by.schulz suspension seat post Maintenance 1 Every 50 hours Maintenance After the first  250 km; every  1,500 km after Maintenance 2 Every 100 hours ...
  • Page 156 Inspection and maintenance Inspection and maintenance intervals for rear frame Inspection and maintenance intervals for hub damper SHIMANO 11-speed hub RockShox rear frame damper Internal oil change and maintenance 1,000 km after Service the air chamber assembly Every 50 hours start of use, then ...
  • Page 157 Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair 10.1 Preventing pain The pedelec is both a means of transport and a piece of sports equipment that promotes health. After the first few rides, you may experience sore muscles the next day. However, permanent pain should never occur during or after a ride.
  • Page 158 Troubleshooting, fault clearance and repair 10.1.1 Sitting discomfort Around 50% of all pedelec riders experience Solution sitting discomfort: • Adopt an optimal riding position (see • Pressure pain in the sitting bones Section 6.5.2). • Pain in the lower back •...
  • Page 159 Troubleshooting, fault clearance and repair 10.1.4 Pain in shoulders and nape of neck The weight of the upper body places a strain on Solution the shoulders due to the bent-forward posture on • A more upright riding position will the pedelec. The more stretched the position is, immediately reduce pain.
  • Page 160 Troubleshooting, fault clearance and repair 10.1.7 Knee pain Pedelec riding is a sport that is easy on the knee Solution joints and is recommended for beginners. Very • Contact specialist dealer. Have the powerful forces are transmitted from the thigh to pedelec adjusted (see Section 6.5).
  • Page 161 Troubleshooting, fault clearance and repair 10.2 Kiox 300 and Kiox 500 drive system More info on Kiox 300 Description The control panel indicates whether a critical or Adjusting less critical error has arisen in the drive system. Cleaning The error messages generated by the drive Maintenance system can be read in the eBike Flow app and by Error solution...
  • Page 162 Troubleshooting, fault clearance and repair 10.2.2 Errors in assistance function Symptom (Possible) cause Remedy Assistance is not Is the battery charged sufficiently? Check battery is charged. available. Recharge the battery if it is almost flat. Is the system switched on? Press on-off button (battery).
  • Page 163 Troubleshooting, fault clearance and repair 10.2.3 Battery errors Symptom (Possible) cause Remedy The battery discharges The battery may be at the end of its  Replace old battery with new one. very quickly. useful life. The battery cannot be Is the charger mains plug firmly Disconnect the charger mains plug and plug it in again.
  • Page 164 Troubleshooting, fault clearance and repair Symptom (Possible) cause Remedy There is an unusual Remove from the battery immediately. smell. Contact the fire service immediately. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove from the battery immediately. the battery.
  • Page 165 Troubleshooting, fault clearance and repair 10.2.6 BOSCH System Controller 10.2.6.1 On-board computer Code Method of resolution The on-board computer indicates whether a 660001  Do not charge battery and do not use again. critical or less critical error has arisen in the drive Contact specialist dealer.
  • Page 166 Troubleshooting, fault clearance and repair You can eliminate errors yourself using the 10.2.6.2 Battery following table when necessary. Contact your The battery is protected against deep discharge, specialist dealer if the problem persists. overcharging, overheating and short circuits by Electronic Cell Protection (ECP). In the event of a Code Description Method of resolution...
  • Page 167 Troubleshooting, fault clearance and repair 10.2.7 Correcting disc brake faults Symptom (Possible) cause Remedy Ringing and unusual  Contact specialist dealer. Fit a city or trekking tyre. sounds from the disc Riding on tarmac with off-road tyres. brake. Dirty or greasy brake disc. ...
  • Page 168 Troubleshooting, fault clearance and repair 10.2.8 Problems with the Rohloff hub gear Symptom (Possible) cause Remedy A noise is heard when the All gear speeds except 1. pedals are turning. A noise is heard when the pedelec is pushed All gear speeds except 1. backwards.
  • Page 169 Troubleshooting, fault clearance and repair Symptom (Possible) cause Remedy Strange noises occur  when the brakes are Contact specialist dealer. applied. Rotation feels stiff during  Contact specialist dealer. free rotation. Chain jumps between the  gearwheels when gear is Gearwheels and/or chain worn.
  • Page 170 Troubleshooting, fault clearance and repair 10.2.9 Correcting freewheel faults Symptom (Possible) cause Remedy Cover forgotten after fitting.  Contact specialist dealer. Check installation correct. Freewheel blocked. After installation, socket was  Contact specialist dealer. Measure the length of the socket. If compressed by over-tightening the the socket is shorter than 15.4 mm, replace socket.
  • Page 171 Troubleshooting, fault clearance and repair 10.2.10 Correcting lighting faults Symptom (Possible) cause Remedy The front light or rear light The default settings in the electric drive Take pedelec out of service immediately. does not go on, even system have probably been configured when the switch is Contact specialist dealer.
  • Page 172 Troubleshooting, fault clearance and repair 10.2.13 Correcting other faults and errors Symptom (Possible) cause Remedy Two beeps will sound if a Pressed switch mode has been  This is not a malfunction. switch is pressed but the deactivated. switch cannot be operated.
  • Page 173 Repair instructions 10.2.14 Replacing pedelec components if lock function is installed 10.2.14.1 Replacing a smartphone 1 Install Bosch eBike connect app on the new smartphone. 2 Log on using the same account which was used to activate the lock function. 3 Connect on-board computer with the smartphone while the on-board computer is in use.
  • Page 174 Recycling and disposal Recycling and disposal This device is marked according to the European Directive 2012/19/EU on waste electrical and electronic equipment – WEEE and the European Directive 2006/66/EC on accumulators. The directive provides the framework for returning and recycling used devices across the EU.
  • Page 175 Documents Documents 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 176 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 177 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 178 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 179 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 180 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 181 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 182 Documents 12.1 Operating instructions for pinion 2/2_Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 183 Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: pedelec designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel 635 mm or more and less than 750 mm (see ISO...
  • Page 184 Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube. It is normally connected to the fork crown or a safe and efficient performance.
  • Page 185 Glossary Operating instructions Seat post Source: ISO/DIS 20607:2018: part of the user Source: EN 15194:2017: component that clamps information that machine manufacturers provide the saddle (with a bolt or assembly) and connects to machine operators; it contains guidance, it to the frame. instructions and tips related to the use of the Shut-off speed machine in all its life cycle phases.
  • Page 186 Glossary Wear Source: DIN 31051: reduction in useful life (4.3.4), caused by chemical and/or physical processes. Weight of the ready-to-ride pedelec Source: ZEG: the indicated weight for a ready-to- ride pedelec refers to the weight of a pedelec at the time of sale. The weight of each additional accessory must be added to this weight.
  • Page 187 – Part 2: Lithium. Cologne, 20.10.2024 ………………………………………………………………………………………………………………… Georg Honkomp, Managing Director of i:SY GmbH Co. KG * Community member who is authorised to compile the technical documentation Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 188 Appendix Directive declaration of conformity with RED Directive LED Remote Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the LED Remote radio system type complies with Directive 2014/53/EU. The complete EU Declaration of Conformity is available online at: https://www.bosch-ebike.com/conformity Kiox 300 and Kiox 500 Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the KIOX 300 and KIOX 500 radio system type complies with Directive 2014/53/EU.
  • Page 189 Appendix III. CE Declaration of Conformity Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 190 Appendix Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 191 Appendix Part 2/3_MY23I0a - EN_1.0_20.12.2024...
  • Page 192 Keyword index Keyword index hydraulic, 36 Disc brake, 183 Insert pin, 36 Drive belt, 183 Articulated shaft, Knob, 36 Drive system, 41, 44 - servicing 142 mechanical, 36 - switching on, 124, 125 Union nut, 36 Dunlop valve, see conventional Back-pedal brake, 38 Braking distance, 183 valve...
  • Page 193 Keyword index - cleaning, 138 Level of assistance, 50, 52, 63 - installing, 68 – servicing, 141 ECO, 50, 52 - major inspection 154 - using 122 OFF, 50, 52 - shipping 65 Position, 22 TOUR, 50, 52 - unpacking 68 Using bar ends 123 TURBO, 50, 53 - using 120...
  • Page 194 Keyword index Rim brake locking lever 36 Suspension fork, 185 Rim, 29, 33 - cleaning, 138 – servicing, 142 – servicing, 138, 141 Position, 31 Suspension seat post, 40, 43 Road tyres, 32 - cleaning, 138 Roller brake, – servicing, 142 -braking, 127, 128 Switching elements, - cleaning, 139...

This manual is also suitable for:

Skyfly s10