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I:SY E5 ZR F Operating Instructions Manual

Pedelecs with bosch intuvia 100 on-board computer
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IMPORTANT: READ CAREFULLY BEFORE USE. KEEP IN SAFE PLACE READY TO CONSULT AT A LATER DATE
Operating instructions
Part 2 - For the customer
for i:SY pedelecs with BOSCH Intuvia 100 on-board computer
E5 ZR F | E5 ZR F Comfort | E5 ZR F LTD | E5 ZR RT | E5 ZR RT | E5 ZR RT Comfort
E5 ZR RT LTD | N3.8 ZR "by Sadkowsky" | N3.8 ZR F LTD | S10 ADVENTURE | S8 K
S8 ZR F | S8 ZR F B | S8 ZR RT | XXL E5 ZR F | XXL E5 ZR F Comfort | XXL E5 ZR RT
XXL E5 ZR RT Comfort | XXL N3.8 ZR F
G-01 ... G-14, I-01 ... I-05
P a r t 2 / 3 _ M Y 2 3 I 0 a - E N _ 1 . 0 _ 1 9 . 1 2 . 2 0 2 4

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Summary of Contents for I:SY E5 ZR F

  • Page 1 E5 ZR RT LTD | N3.8 ZR "by Sadkowsky" | N3.8 ZR F LTD | S10 ADVENTURE | S8 K S8 ZR F | S8 ZR F B | S8 ZR RT | XXL E5 ZR F | XXL E5 ZR F Comfort | XXL E5 ZR RT XXL E5 ZR RT Comfort | XXL N3.8 ZR F...
  • Page 2 Contents Contents About these operating instructions Aim of the instructions for use Manufacturer For your information 1.3.1 Warnings 1.3.2 Markups Type number and model Identifying the operating instructions Safety Residual risk 2.1.1 Risk of fire and explosion 2.1.2 Hot surfaces 2.1.3 Electric shock 2.1.4...
  • Page 3 Contents 3.4.13 Mechanical drive system 3.4.14 Electric drive system Description of controls and screens 3.5.1 Handlebars 3.5.2 Handbrake 3.5.3 Gear shift 3.5.4 Battery Transporting and storing Transportation 4.1.1 Using the transport securing system 4.1.2 Transporting the pedelec 4.1.3 Shipping a pedelec 4.1.4 Transporting the battery 4.1.5...
  • Page 4 Contents 6.3.20 Adjusting the on-board computer and Intuvia 100 Accessories 6.4.1 Child seat 6.4.2 Trailers 6.4.3 MonkeyLoad system 6.4.4 Front baskets 6.4.5 Panniers and cargo boxes 6.4.6 Saddle 6.4.7 Seat post 6.4.8 Saddle tensioner 6.4.9 Adjustable stem 6.4.10 Handlebars 6.4.11 Leather handles 6.4.12 Folding pedals...
  • Page 5 Contents 6.19.6 Using an ENVIOLO gear shift gear 6.20 Parking 6.20.1 Screwing in the quickly adjustable stem 6.21 Folding up the pedal 6.21.1 Activating the lock function Cleaning, servicing and inspection Before each ride 7.1.1 Checking the safety guards 7.1.2 Checking the frame 7.1.3 Checking the fork...
  • Page 6 Contents 7.4.13 Servicing the spoke nipples 7.4.14 Servicing the gear shift 7.4.15 Servicing the pedals 7.4.16 Servicing the chain 7.4.17 Servicing the brake Inspection 7.5.1 Checking the wheel 7.5.2 Checking the brake system 7.5.3 Check chain 7.5.4 Checking the chain tension 7.5.5 Checking the chain for wear 7.5.6...
  • Page 7 Contents Glossary Appendix Translation of the original EC Declaration of Conformity Directive declaration of conformity with RED Directive Keyword index Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 8 Aim of the instructions for use Distribution or reproduction of these operating instructions and utilisation or communication of I:SY pedelecs are premium quality vehicles. You their content is prohibited unless expressly have made an excellent choice. Your specialist approved. Anyone who does not comply with dealer will provide you with guidance and these restrictions is liable for damages.
  • Page 9 About these operating instructions Manufacturer i:SY GmbH Co. KG Longericher Strasse 2 50739 Köln, Germany Tel. +49 5744 900 910 Email: juergen.schreiber@fes-frankfurt.de Website: www.isy.de/gb-en/ For your information 1.3.1 Warnings Warnings indicate hazardous situations and actions. You will find three categories of warnings...
  • Page 10 S10 ADVENTURE City and trekking bicycle I-01 XXL N3.8 ZR F City and trekking bicycle I-02 XXL E5 ZR F Comfort City and trekking bicycle I-03 XXL E5 ZR RT City and trekking bicycle COMFORT I-04 XXL E5 ZR RT...
  • Page 11 Safety Safety Residual risk Prevent short circuit due to interconnection Metal objects may interconnect the battery's 2.1.1 Risk of fire and electrical terminals. The battery may self-ignite explosion and explode.  Never insert paper clips, screws, coins, keys and other small parts into the battery. Never charge if there is a critical fault ...
  • Page 12 Safety Avoid overheating in the charger Dealing with condensate Condensation may form in the charger and battery The charger heats up when it is charging the when the temperature changes from cold to hot, battery. If it is not allowed to cool down causing a short circuit.
  • Page 13 Safety Toxic substances Vulnerable groups  Keep batteries and the charger away from 2.2.1 Carcinogenic substances children and people with reduced physical, sensory or mental capacities or lacking in experience and knowledge. Suspension oil  Children and young people must be provided If you come into contact with the suspension oil in with comprehensive instructions by a legal the fork or the rear frame damper, it will irritate the...
  • Page 14 Safety Safety markings and safety 2.8.2 Leaked brake fluid instructions  Avoid contact with skin and eyes. Wear gloves and safety gloves as protective equipment. Pedelec and battery nameplates contain the Remove any clothing contaminated with brake following safety markings and safety instructions: fluid immediately.
  • Page 15 Safety 2.8.3 Battery vapour emission 2.8.5 Oil and lubricant leaks from the fork  Dispose of leaked oils and lubricants in an Vapours may be emitted if the battery is damaged environmentally responsible way as per or used improperly. The vapours may cause statutory regulations (see Section 9.1).
  • Page 16 Description Description Proper use of city and trekking bicycles All checklists and instructions for actions in these The rechargeable batteries are designed to operating instructions must be observed. supply power to the pedelec motor only. Never Specialist staff are permitted to install approved use the batteries for other purposes.
  • Page 17 Description 3.1.2 Area of use 3.1.2.1 From model year 2024 onwards as per EN 17406 Average speed Area of use Unsuitability [km/h] Use on normal, paved surfaces where the tyres should maintain 15 ... 25 • Never ride off road. contact with the ground at average speed with occasional jumps.
  • Page 18 Description 3.1.2.2 Up to model year 2023 Area of use Unsuitable terrain Suitable for tarmacked and paved roads. Never ride off road or perform jumps. Suitable for tarmacked roads, cycle paths, firm gravel Never ride off road or perform jumps over 15 cm. tracks and longer sections with moderate slopes and jumps up to 15 cm.
  • Page 19 Description Technical data 3.2.1 Complete BOSCH vehicle 3.2.1.2 Environmental requirements You can ride the pedelec within a temperature range between -5 °C and +40 °C. The electric Power output/system 250 W (0.25 kW) drive system is limited in its performance outside Shut-off speed 25 km/h this temperature range.
  • Page 20 Description 3.2.1.3 BOSCH battery power and service life parameters Internal Increase in Nominal Loss of Power resistance Power** internal Expected service life capacity capacity* loss*** (typically resistance* RDC50) Full [Ah] [Ohm] in years lifecycles PowerTube 500 EB12.100.016 13.4 EB12.100.017 EB12.100.031 EB12.100.032 PowerTube 625 EB12.100.010...
  • Page 21 24.4 G-13 E5 ZR RT 24.3 G-14 S10 Adventure I-01 XXL N3.8 ZR 26.2 I-02 XXL E5 ZR F Comfort 26.6 I-03 XXL E5 ZR RT 26.6 COMFORT I-04 XXL E5 ZR RT I-05 XXL E5 ZR F Table 11: Type number, model and PTW...
  • Page 22 Description Nameplate 3.3.1 Model year 24 i:SY GmbH Co. KG Longericher Str. 2 The nameplate is situated on the frame. The 50739 Köln, Germany precise position of the nameplate is shown in Figure TYP: A-06 EPAC nach EN 15194 The nameplate contains up to twelve pieces of information.
  • Page 23 DIN 79010 0,25 kW / 25 km/h zGG 140 kg EPAC 28 kg BJ 2021 / MJ 2022 Figure 2: Example of i:SY nameplate No. Designation Description More information CE marking The manufacturer uses the CE marking to declare that the pedelec Section complies with applicable requirements.
  • Page 24 Description Components 3.4.1 Overview 19 20 21 22 25 26 Figure 3: i:SYviewed from right, example Wheel Nameplate Disc brake Seat post Belt Fork Saddle Battery Guard Pannier rack Chain guard Front light Rear light Motor Steering headset Reflector Folding pedal Handlebar extension Guard Frame number...
  • Page 25 # Ø: 31.8 mm; extension: 70 mm, Handlebars SATORI, Roxetta Length: 660, Handles/tapered ERGON, GP1-GFK-S Fork i:SY Rigid fork, shaft length: 300 mm Saddle VELO CYCLE, ZECURE VL-6483 L # Size: L Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm; length: 415 mm,...
  • Page 26 Documents BOSCH, Performance Line [BDU3360] Motor See Section 3.5.06.1 (EB11.100.00A) On-board computer BOSCH, LED Remote [BRC3600] (EB13.100.00E) Display BOSCH, Intuvia 100 [BHU3200] (EB13.100.00F) BOSCH, PowerPack Frame 545 [BBP3550] Battery (EB12.100.02J) Charging current (max.): 4 A, 220-240 V; see Charger BOSCH, 4A charger [BPC3400] (EB12.110.001) charger instructions 3-finger brake lever/length: 1700 mm/hydraulic disc brake, 2-piston...
  • Page 27 Documents 3.4.1.2 Components and repair parts for E5 ZR RT, POP ART E5 ZR RT G-02 Frame Original i:SY Compact, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Size: 60-406 (20") Front | Rear See Section 3.5.9...
  • Page 28 On front light | on rear light | on tyre … Front | Rear | Side Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Guard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 29 Documents 3.4.1.3 Components and repair parts for E5 ZR F, POP ART E5 ZR F G-03 Frame HAOJE, ISY G3 C BES3 Size: 20"× 486 mm; frame height: 49 cm Size: ETRTO 60-406 (20 × 2.35 inches) SCHWALBE, SCHWALBE Pick-Up...
  • Page 30 Bolt distance: 50 mm Reflectors, rear COMUS, FZR-006 BASIL, Crate Klicker Crate clicker STECO, MIK Pannier rack, front ZEG, MIK I:SY PN Steco Dog basket STECO, R30.358.00 Drawing: R30.358.00, with KlickFix Pannier rack, rear HAOJIE, HJ11CA12-21-03(QC-A186AA) Drawing: HJ11CA12-21-03(QC-A186AA) SKS, A65 Mudguard, rear SKS, PET A65 R275 20"...
  • Page 31 Ergon, GC1 Winged grips Handles/tapered Ergon, GC1 Winged grips, NEXUS VELO ENTERPRISE, VLG-1551-2D3-S1 Handles, size: S; length: 130 mm Fork i:SY Rigid fork, shaft length: 300 mm VELO CYCLE, ZECURE VL-6483 L # Size: L Saddle VELO, VL-6397 Unisex Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm;...
  • Page 32 FUXON, FF-100 EB-HB 1200 mm Rear light FUXON, R-Glow Bolt distance: 50 mm Reflectors, rear COMUS, FZR-006 ZEG, MIK I:SY PN Steco Dog basket Pannier rack, front STECO, R30.358.00 Drawing: R30.358.00, with KlickFix Pannier rack, rear HAOJIE, HJ11CA12-21-03(QC-A186AA) Drawing: HJ11CA12-21-03(QC-A186AA)
  • Page 33 Length: 660 Ergon, GC1 Winged grips Handles/tapered Ergon, GC1 Winged grips, NEXUS Fork i:SY Rigid fork, shaft length: 300 mm Saddle VELO CYCLE, ZECURE VL-6483 L # Size: L Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm; length: 415 mm...
  • Page 34 Documents BOSCH, PowerPack 600 [BBP3560] Battery (EB12.100.00M) BOSCH, PowerPack Frame 545 [BBP3550] Battery (EB12.100.02J) Charging current (max.): 4 A, 220-240 V; see Charger BOSCH, 4A charger [BPC3400] (EB12.110.001) charger instructions 3-finger brake lever/length: 1700 mm/hydraulic Brake SHIMANO, BL-MT402-3A/BR-MT410 disc brake, 2-piston 3-finger brake lever/length: 1100 mm/hydraulic disc brake, 2-piston Brake variant 1...
  • Page 35 Documents 3.4.1.6 Components and repair parts for E5 ZR F Comfort G-08 Frame Original i:SY Compact, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Size: 60-406 (20") Front | Rear See Section 3.5.11...
  • Page 36 On front light | on rear light | on tyre … Front | Rear | Side Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Guard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 37 Documents 3.4.2 E5 ZR RT Comfort G-09 Frame Original i:SY Compact, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Size: 60-406 (20") Front | Rear See Section 3.5.9 Tube SCHWALBE, AV7 40/62-406 See Section 3.5.10 Wheel …...
  • Page 38 On front light | on rear light | on tyre … Front | Rear | Side Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Guard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 39 Handlebars SATORI, Roxetta Length: 660 Handles/tapered Ergon, GC1 Winged grips, NEXUS Fork i:SY Rigid fork, shaft length: 300 mm Saddle VELO CYCLE, ZECURE VL-6483 L # Size: L Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm; length: 415 mm...
  • Page 40 Documents Charging current (max.): 2 A, 220-240 V BOSCH, 2A Charger [BPC3200] (EB12.110.016) See charger instructions Charger Charging current (max.): 4 A, 220-240 V BOSCH, 4A charger [BPC3400] (EB12.110.001) See charger instructions 3-finger brake lever | Length: 1000 mm/hydraulic disc brake, 2-piston Brake TEKTRO, HD-T280 3-finger brake lever | Length: 1200 mm/hydraulic...
  • Page 41 SATORI, Roxetta Length: 660 Handles/tapered VELO ENTERPRISE, VLG-1551-2D3-S1 Handles, size: S; length: 130 mm Fork i:SY Rigid fork, shaft length: 300 mm Saddle VELO CYCLE, VL-6397 Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm; length: 415 mm...
  • Page 42 Documents Charging current (max.): 2 A, 220-240 V BOSCH, 2A Charger [BPC3200] (EB12.110.016) See charger instructions Charger Charging current (max.): 4 A, 220-240 V BOSCH, 4A charger [BPC3400] (EB12.110.001) See charger instructions 3-finger brake lever | Length: 1000 mm/hydraulic TEKTRO, HD-T280 disc brake, 2-piston Brake 3-finger brake lever | Length: 1200 mm/hydraulic...
  • Page 43 Handlebars SATORI, Roxetta Length: 660 Handles/tapered Ergon, GC1 Winged grips, NEXUS Fork i:SY Rigid fork, shaft length: 300 mm Saddle VELO CYCLE, ZECURE VL-6483 L # Size: L Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm; length: 415 mm...
  • Page 44 Documents Charging current (max.): 4 A, 220-240 V Charger BOSCH, 4A charger [BPC3400] (EB12.110.001) See charger instructions 3-finger brake lever | Length: 1000 mm/hydraulic Front brake TEKTRO, HD-T280 disc brake, 2-piston 3-finger brake lever | Length: 1200 mm/hydraulic Rear brake TEKTRO, HD-T280 disc brake, 2-piston SHIMANO, SM-RTC60...
  • Page 45 # Ø: 31.8 mm; extension: 70 mm Handlebars SATORI, Roxetta Length: 660 Handles/tapered ERGON, GP1-GFK-S Fork i:SY Rigid fork, shaft length: 300 mm Saddle VELO CYCLE, ZECURE VL-6483 L # Size: L Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm; length: 415 mm...
  • Page 46 Documents BOSCH, Performance Line [BDU3360] Motor See Section 3.5.06.1 (EB11.100.00A) On-board computer BOSCH, LED Remote [BRC3600] (EB13.100.00E) Display BOSCH, Intuvia 100 [BHU3200] (EB13.100.00F) BOSCH, PowerPack Frame 545 [BBP3550] Battery (EB12.100.02J) Charging current (max.): 4 A, 220-240 V; see Charger BOSCH, 4A charger [BPC3400] (EB12.110.001) charger instructions 3-finger brake lever/length: 1700 mm/hydraulic disc brake, 2-piston...
  • Page 47 Documents 3.4.3 Components and repair parts for S10 Adventure Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 48 Documents Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 49 Handlebars SATORI, Roxetta Length: 660 Handles/tapered Ergon, GC1 Winged grips, NEXUS Fork i:SY Rigid fork, shaft length: 450 mm Saddle VELO CYCLE, ZECURE VL-6483 L # Size: L Seat post SATORI, Camber (SP-387) Patented seat post, Ø: 34.9 mm; length: 415 mm...
  • Page 50 Documents BOSCH, PowerPack 600 [BBP3560] (EB12.100.00M) Battery BOSCH, PowerPack Frame 545 [BBP3550] (EB12.100.02J) Charging current (max.): 4 A, 220-240 V; see Charger BOSCH, 4A charger [BPC3400] (EB12.110.001) charger instructions 3-finger brake lever/length: 1800 mm/hydraulic SHIMANO, BL-MT402-3A/BR-MT410 disc brake, 2-piston Brake variant 1 3-finger brake lever/length: 1200 mm/hydraulic SHIMANO, BL-MT402-3A/BR-MT420 disc brake, 2-piston...
  • Page 51 Documents 3.4.3.2 Components and repair parts for XXL E5 ZR F Comfort I-02 Frame HAOJIE, ISY G3 XXL BES3 Size: 20" x 506 mm Size: ETRTO 60-406 (20 × 2.35 inches) Tyres SCHWALBE, SCHWALBE Pick-Up Version: Super Defense Valve: AV; valve length: 40 mm SCHWALBE, AV7 (20")
  • Page 52 Documents Sprocket/belt sprocket/ GATES®, SHIMANO Inter-5E SF 6L combined Belt sprocket, 28T freewheel (CT1128YMN-U) Shifter SHIMANO, NEXUS SL-C7000-5 Twist grip shifter with indicator, 5-speed BOSCH, Performance Line [BDU3360] Motor See Section 3.5.06.1 (EB11.100.00A) On-board computer BOSCH, LED Remote [BRC3600] (EB13.100.00E) Display BOSCH, Intuvia 100 [BHU3200] (EB13.100.00F) BOSCH, PowerPack 600 [BBP3560]...
  • Page 53 Length: 630; rise: 40 mm; backsweep: 45° Ergon, GC1 Winged grips Handles/tapered Ergon, GC1 Winged grips, NEXUS Fork i:SY Rigid fork, shaft length: 450 mm Saddle VELO CYCLE, ZECURE VL-6546 XL COMF # Size: XL COMF Seat post BY.SCHULZ, G.2 LT Patented seat post, Ø: 34.9 mm;...
  • Page 54 Description Sprocket/belt sprocket/ GATES®, SHIMANO Inter-5E SF 6L combined Belt sprocket, 28T freewheel (CT1128YMN-U) Shifter SHIMANO, NEXUS SL-C7000-5 Twist grip shifter with indicator, 5-speed BOSCH, Performance Line [BDU3360] Motor See Section 3.5.06.1 (EB11.100.00A) On-board computer BOSCH, LED Remote [BRC3600] (EB13.100.00E) Display BOSCH, Intuvia 100 [BHU3200] (EB13.100.00F) BOSCH, PowerPack 600 [BBP3560]...
  • Page 55 Description 3.4.3.4 Components and repair parts for XXL E5 ZR RT I-04 Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 56 Description Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 57 Description 3.4.3.5 Components and repair parts for N3.8 ZR Auto Comfort I-05 Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 58 Description Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 59 Description 3.4.4 Chassis 3.4.4.2 Steering system The steering system components are: The chassis comprises two components: • Steering headset, • frame • Stem, • steering system. • Handlebars • Fork. 3.4.4.1 Frame 3.4.4.3 Steering headset The frame absorbs all forces which act on the pedelec from the rider's body weight, pedalling The steering headset (also known as a bike and the ground.
  • Page 60 Description 3.4.4.5 Handlebars The pedelec is steered using the handlebars. The handlebars are used to support the upper body and is the mount for operating and display components (see Section 3.5.1). Figure 7: Handlebar dimensions The main dimensions of handlebars are: Rise Width Backsweep...
  • Page 61 Description 3.4.5 Suspension 3.4.4.6 Fork The stem and handlebars are attached to the top The suspension system in the pedelec comprises end of the fork steerer. The axle is fastened to the 2 components: fork ends. The wheel is fastened to the axle. •...
  • Page 62 Description 3.4.5.2 Tyre suspension Tyre pressure has a significant effect on ride comfort. Tyres with a high tyre pressure transmit more impacts from uneven roads to the frame and handlebars than tyres with low air pressure. Soft tyres do not deflect; they absorb smaller bumps in the road thanks to the tyre's sag and ability to deform.
  • Page 63 Description 3.4.6 Wheel Tyre pressure The permitted pressure range is indicated on the side of the tyre. It is indicated in psi or bars. The tyre is only able to support the pedelec if there is adequate tyre pressure. The tyre pressure must be adjusted to the rider's body weight and then checked on a regular basis.
  • Page 64 Description Carcass Tread with profile The carcass is the tyre's supporting structure. A rubber tread is attached to the exterior of the There are usually three carcass plies beneath the carcass. tread. The carcass comprises a webbing with The tread has little influence on riding characteristics threads, usually made of polyamide (nylon).
  • Page 65 Description Bead core 3.4.6.3 Rim The rim is the metal profile on a wheel which holds Tyre carcasses are wrapped around bead cores. the tyre, tube and rim band together. The rim is Wrapping the carcass around both sides creates joined to the hub with spokes.
  • Page 66 Description Presta valve 3.4.6.6 Spoke nipples The Presta valve, also known as the Sclaverand Spoke nipples are screw elements with an internal valve or French valve, is the narrowest variant of thread which fits onto the spoke thread. Fitted all valves. The Presta valve requires a smaller spokes are tensioned by tightening the spoke hole in the rim, which is why it is especially nipples.
  • Page 67 Description 3.4.6.7 Hub The hub is located in the centre of the wheel. The hub is connected to the rim and tyre with the spokes. An axle runs through the hub, connecting the hub with the fork at the front and with the frame at the rear.
  • Page 68 Description 3.4.7 Brake 3.4.7.2 Hydraulic brake A pedelec's brake system is primarily operated using the brake lever on the handlebars. The brake fluid is contained in a closed tube system. If the brake lever is pulled, the brake fluid • If the left brake lever is pulled, the brake on the front wheel is applied.
  • Page 69 Description 3.4.7.3 Disc brake Figure 21: Brake system with disc brake – example Brake lining Brake adapter Brake disc Brake lever On a pedelec with a disc brake, the brake disc is permanently screwed to the hub. You increase brake pressure by pulling the brake lever.
  • Page 70 Description 3.4.7.4 Back-pedal brake Figure 22: Brake system with a back-pedal brake – example Rear wheel rim brake Handlebars with brake lever Front wheel rim brake Pedal Back-pedal brake The back-pedal brake is an extra brake. The back- pedal brake stops the rear wheel from moving by pushing the pedals in the opposite direction to the direction of travel.
  • Page 71 Description 3.4.8 Saddle The purpose of the saddle is to absorb body weight, provide support and allow different riding positions. The shape of the saddle thus depends on the intended use of the pedelec and the rider's physique and posture. When riding, the rider's body weight is distributed between the pedals, the saddle and the handlebars.
  • Page 72 Description between the saddle rear and nose can be kept narrow 3.4.9.1 Patented seat post (-Y-shape). This gives more space to pedal. Patented seat posts have a rigid link between the saddle and the post. Patented seat posts which are Numbness when riding a pedelec is often caused by angled more markedly towards the rear are offset seat high pressure in the sensitive perineal area.
  • Page 73 Description 3.4.10 Mechanical drive system 3.4.10.2 Parts of a belt drive The pedelec is driven by muscle power, just like a bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.
  • Page 74 Description Component Designation Manual Component Designation Manual Motor FIT, Pinion E1.12 SPEED Charger BOSCH, 4A charger [BPC3400] Charging current PEDELEC (501109) Section 10.1.010, (EB12.110.001) (max.): 4 A, 220- CE06.5.00004 240 V; see Section 10.6.001 Motor FIT, Pinion E1.9 (501069) Section 10.1.010, Charger FIT, FIT Standard Charger CE06.5.00004...
  • Page 75 Description 3.4.12 Seat post Seat posts are not only designed to fasten the saddle but also to adjust exactly to the optimum sitting position. The seat post can: • adjust the seat height in the seat tube • adjust the saddle horizontally with a clamping mechanism •...
  • Page 76 Description BY.SCHULZ G2 The Parallelogram suspension seat post was impacts, such as those occurring while riding developed to provide maximum ride comfort. The through deep potholes, do not cause the suspension is progressive, which means that the suspension to block. system responds gently to slight impacts and The rear deflection is also damped by the increases spring resistance to hard impacts.
  • Page 77 Description 3.4.13 Mechanical drive system The pedelec is driven by muscle power, just like a The chain drive is compatible with a bicycle. • Back-pedal brake, • Hub gear The force which is applied by pedalling in the direction • Derailleur gears.
  • Page 78 Description 3.4.14 Electric drive system 3.4.14.2 Motor The pedelec has an electric drive system in addition to a mechanical one. As soon as the muscle power required for pedalling passes a certain level, the motor is activated gently and assists the pedalling motion. The motor power always depends on the power used to pedal: Motor assistance is lower when little muscle power is used than when greater...
  • Page 79 Description 3.4.14.3 Battery The following battery can be built into the pedelec: BOSCH batteries are lithium ion batteries which are developed and manufactured to the latest technical standards. Each battery cell is protected by a steel cup and encased in a plastic battery housing.
  • Page 80 Figure 40: i:SY folding pedal with pedal fold latch (1) The folding pedal has an unlocking system featuring a pedal folding latch (1) and a concealed internal spring for easy folding.
  • Page 81 Description 3.4.14.5 On-board computer 3.4.14.6 Display The display shows the main drive system The on-board computer on the handlebars is used functions and the ride data. as a control panel. It controls the system and all indicators on the display screen using six buttons. Figure 42: BOSCH Intuvia 100 display Figure 41: BOSCH LED Remote on-board computer The display switches off automatically if it is...
  • Page 82 Description 3.4.14.7 Lighting Lighting includes: • The front light (also known as the headlight or front lamp) • The rear light (also known as the rear lamp) The headlight and the rear light are also on whenever the riding light is activated. 3.4.14.8 FUXON front light, FS-100 EB main beam with main beam switch The FUXON front light, FS-100 EB main beam features a reflector and a main beam switch.
  • Page 83 Description Description of controls and screens 3.5.1 Handlebars Figure 44: Detailed view of handlebars with BOSCH Intuvia 100, example Handle Rear wheel handbrake (behind handlebars) Twist shifter BOSCH Intuvia 100 display BOSCH LED Remote on-board computer Front wheel handbrake (behind handlebars) Handle Bell Main beam switch...
  • Page 84 Description 3.5.1.1 BOSCH LED Remote on-board computer The on-board computer on the handlebars is used as a control panel. It controls the system and all indicators on the display screen using six buttons. Figure 45: Overview of BOSCH LED Remote on-board computer Decrease brightness button/ <...
  • Page 85 Description 3.5.1.2 Selected level of assistance indicator 3.5.1.4 Battery level indicator (on-board computer) The higher the selected level of assistance, the The battery level indicator (on-board computer) more the drive system assists with pedalling. shows the battery charge level. You can also see eMTB mode is available for Performance Line CX the battery charge level on the LEDs on the drives.
  • Page 86 Description Flash sequence Capacity Flash sequence Capacity 60 … 69% 10 - 19% 50 … 59% 0 - 9% Red LED is 40 … 49% flashing: The uppermost bar will flash if the battery is charging. 3.5.1.5 System message 30 … 39% The on-board computer indicates whether a critical or less critical error has arisen in the drive system.
  • Page 87 Description 3.5.1.6 Software updates 3.5.1.7 Activity tracking User recognition is required on a PC or Software updates are automatically transferred to smartphone to record activities. the on-board computer in the background of the BOSCH eBike Flow smartphone app as soon as The rider needs to agree to location data being the app is connected to the on-board computer.
  • Page 88 Description 3.5.1.8 Lock function When the lock function is used, the on-board computer acts in a similar way to a key for the drive system. Once the lock function is switched on, the e-bike drive unit assistance is deactivated by removing the on-board computer. The rider can continue to use the mechanical drive system.
  • Page 89 Description 3.5.1.9 BOSCH Intuvia 100 display More info on Kiox 300 Description See 3.5.1.9 The display is controlled on the LED Remote on- 2 Selected level of assistance indicator board computer. Adjusting See 6.3.20 The higher the selected level of assistance, the more the drive See 6.18.8 system assists with pedalling.
  • Page 90 Description 6 Values indicator 3.5.1.10 Settings The following system relevant values can be The following functions can be selected on the changed in the settings by the LED Remote. The Values screen: settings menu structure is customised and may change when components or services are added. Function Explanation The settings menu is only shown when stationary.
  • Page 91 Description 3.5.2 Handbrake There is a handbrake on the left and right of the handlebars. Figure 49: Rear wheel (1) and front wheel (2) brake levers – SHIMANO brake used as an example The left handbrake (2) controls the front wheel The right handbrake (1) controls the rear wheel brake.
  • Page 92 Description 3.5.3 Gear shift 3.5.3.1 SHIMANO SL-T6000 derailleur gears Only applies to vehicles with this equipment The gear shift unit is on the left of the handlebars. The gear shift unit features two switches and an indicator. Figure 50: SHIMANO SL-T6000 gear shift 1 Gear indicator 2 Lever A (gear shift) 3 Lever B (gear shift)
  • Page 93 Description 3.5.3.2 SHIMANO NEXUS SL-C7000-5 twist grip shifter Only applies to vehicles with this equipment SHIMANO hub gears feature a NEXUS SL-C7000-5 twist grip shifter with an indicator on the right of the handlebars. Figure 51: SHIMANO NEXUS SL-C7000-5 twist grip shifter Twist grip shifter Gear indicator You change gears by turning the twist grip shifter.
  • Page 94 Description 3.5.3.3 ENVIOLO hub gear Only applies to vehicles with this equipment The Automatic+ system is integrated into the drive system and offers an automatic switching option. The automatic ENVIOLO gear shift includes a twist grip shifter with an indicator. Figure 52: ENVIOLO twist grip with indicator Manual gear shift indicator Automatic gear shift indicator...
  • Page 95 Description 3.5.4 Battery 3.5.4.1 BOSCH Battery level indicator The five green LEDs on the battery level indicator show the charge level when the battery is Each battery has its battery level indicator: switched on. Each LED represents 20% of battery capacity.
  • Page 96 Transporting and storing Transporting and storing Transportation 4.1.2 Transporting the pedelec 4.1.2.1 By car Crash caused by unintentional ! CAUTION activation Bicycle rack systems which use the handlebars or frame to hold the pedelec in an upside-down There is a risk of injury if the drive system is position exert inadmissible forces on its activated unintentionally.
  • Page 97 Transporting and storing Storing 4.1.2.3 By local transport You can normally take pedelecs on local public  Always store pedelec, battery, on-board transport, e.g. by bus or suburban rail, if you computer, display and charger separately. purchase a bike ticket. There may be times when this is not permitted.
  • Page 98 Transporting and storing 4.2.3 Battery 4.2.4.1 Preparing for a break in operation 1 The pedelec needs to be cleaned with a damp  Storage at about 10 °C to 20 °C for a long cloth and preserved with wax spray. Never wax battery life.
  • Page 99 Assembly Assembly instructions for online sales Preparing Crash caused by incorrectly ! CAUTION configured tightening torque  Assemble the pedelec in a clean, dry environ- If a screw is fastened too tightly, it may break. If a ment. The work environment temperature screw is not fastened enough, it may loosen.
  • Page 100 Assembly Straightening the handlebars 5.4.2 Stem with clamping lever version II Only applies to pedelecs with this equipment The handlebars must be turned so that they are parallel to the frame and tyres for transportation. 1 Open the clamping lever on the stem quick release.
  • Page 101 Assembly Checking the stem and 5.6.3 Checking the bearing clearance handlebars are in correct 1 Place the fingers of one hand on the upper position headset cup. Pull the front wheel brake with the other hand and try to push the pedelec 5.6.1 Checking the connections backwards and forwards.
  • Page 102 Assembly Fitting the pedals 3 Turn the pedal marked R anti-clockwise by hand into the crank arm on the right as seen when facing the direction of travel. The pedals have two different threads to ensure they don’t come loose while the rider is pedalling. •...
  • Page 103 Operation Operation Risks and hazards Injuries and death caused by Crash caused by loose clothing WARNING ! CAUTION blind spots Laces, scarves and other loose items may Other road users, trucks, cars and pedestrians become entangled in the spokes on the wheels often underestimate the speed of pedelecs.
  • Page 104 Operation Off-road riding subjects arm joints to Notice Crash caused by material fatigue ! CAUTION severe strain. Intensive use can cause material fatigue. A  Take a break from riding every 30 to component may suddenly fail in case of material 90 minutes, depending on the road surface fatigue.
  • Page 105 Operation Instruction and customer service Cross-recess screwdriver The supplying specialist dealer will provide customer service. Contact details can be found on Slotted-head screwdriver the pedelec pass for these operating instructions. The supplying specialist dealer will also perform all inspection, modifications and repairs in the Table 22: Tools required for assembly future.
  • Page 106 Operation 6.3.2.1 Adjusting the seat post to body weight rotation point. Your knee should now be fully extended. The correct functioning of the following seat posts depends on the body weight: • Suspension seat post, • Rhomboid seat post • Lowerable seat post If the body weight falls below or exceeds the specifications in Section Weight, either the seat...
  • Page 107 Operation Move the saddle within its permitted  Crash caused by an excessively ! CAUTION displacement range only (marked on the saddle high seat post setting stay). A seat post with is set too high will cause the seat 1 Climb onto the pedelec. post or the frame to break.
  • Page 108 Operation 6.3.4.3 Adjusting the handlebars 0° The handlebars and their position determine the posture that the pedelec rider adopts on the pedelec. 1 After selecting the seating position, determine the angle of the upper body and the upper arm. 2 Tension the back muscles when adjusting the handlebars.
  • Page 109 Operation 2 Pull out the handlebars to the required height. 6.3.5.4 Adjusting the quill stem Observe minimum insertion depth. In the case of a quill stem, the stem and fork steerer form a permanently interconnected component, which is clamped in the fork steerer. The stem and shaft must be replaced together.
  • Page 110 Operation 6.3.5.6 Adjusting the angle-adjustable stem 1 Undo handle clamping screw. 2 Turn handle into the right position. Angle-adjustable stems are available in different lengths for quill and Ahead stems. 3 Fasten handle clamping screw with the torque value indicated there. ...
  • Page 111 Operation As a general rule, wide tyres are used at a lower tyre pressure. They provide the option of exploiting the advantages of the lower tyre pressure without the serious disadvantages it causes with regard to wear, rolling resistance and breakdown protection.
  • Page 112 Operation 6.3.9 Determining the sitting position The starting point for a comfortable posture is the Position on roadster Position on city bike correct position of the pelvis. If the pelvis is in the wrong position, it can cause different types of pain, e.g.
  • Page 113 Operation 6.3.10 Seat post 6.3.11.2 Determining the saddle shape Ladies' saddle 6.3.10.1 Adjusting the seat post to body weight To distribute the pressure optimally over the female Not included in price bone structure in the seat area, a ladies’ saddle should: The correct functioning of the following seat posts depends on the body weight:...
  • Page 114 Operation To distribute the pressure on the male bone structure in the seat area optimally, the saddle should: • Shift the pressure to the sitting bones and parts of the pubic arches • The perineal area must remain as free of pressure as possible.
  • Page 115 Operation 6.3.11.6 Straightening the saddle 4 Take a test ride.  Pedelec riders sit straight on the saddle at an  Position saddle in direction of travel. In doing so, optimal saddle height. align the tip of the saddle with the top tube. •...
  • Page 116 Operation 6.3.11.9 Adjusting the saddle position The saddle can be shifted on the saddle frame. The right horizontal position ensures an optimal leverage position for legs. This prevents knee pain and incorrect, painful pelvis positions. If you have displaced the saddle more than 10 mm, you need to adjust the saddle height again since both settings affect one another.
  • Page 117 Operation 6.3.11.10Adjusting the saddle tilt The saddle tilt must be adjusted to the seat height, the saddle and handlebar position, and the saddle shape to ensure an optimum fit. This allows you to optimise the seating position. The saddle prevents pedelec riders from slipping backwards or forwards when placed in a horizontal position.
  • Page 118 Operation 6.3.12 Handlebars 6.3.12.1 Replacing the handlebars The narrower the shoulders are, the greater the bend of the handlebars should be (maximum 28°). Not included in price Straight handlebars are advisable for sports bikes (e.g.  Check handlebar width and hand position. MTB).
  • Page 119 Operation 6.3.13 Stem 6.3.13.1 Adjusting the handlebar height with quick 6.3.13.3 Adjusting the quick release clamping force release Crash caused by incorrectly set ! CAUTION Only applies to pedelecs with this equipment clamping force 1 Open the stem clamping lever. Applying excessive clamping force damages the quick release.
  • Page 120 Operation 6.3.13.4 Setting the quill stem 6.3.13.5 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork steerer In the case of an Ahead stem, the stem is placed form a permanently interconnected component, which directly on the fork steerer, which protrudes over the is clamped in the fork steerer.
  • Page 121 Operation 6.3.14 Handles 6.3.14.1 Replacing the handles Not included in price If there is pain or numbness in the index, middle finger or thumb, this may be due to excessive pressure on the carpal tunnel exit point. On longer rides, this can increasingly cause hand fatigue and make it more and more difficult to maintain a correct hand position.
  • Page 122 Operation 6.3.15 Tyres 6.3.15.1 Adjusting the tyre pressure Tyre pressure (in bar) for body weight Tyre width It is not possible to offer a general recommended about 60 kg about 80 kg about 110 kg tyre pressure for a particular pedelec or tyre. The correct tyre pressure largely depends on the 25 mm weight load on the tyres, mainly determined by...
  • Page 123 Operation 6.3.16 Brake The handbrake grip distance can be adjusted to ensure 6.3.16.2 Change handbrake position that it can be reached more easily. The pressure point Having the handbrake in the correct position prevents can also be adjusted to the S pedelec rider's the rider from stretching their wrist too far.
  • Page 124 Operation 6.3.16.3 Changing the handbrake inclination angle 2 Set the brake lever angle as indicated in the table. The nerves that pass through the carpal tunnel are connected to the thumb and the index and middle fingers. An excessively steep or excessively flat brake 20 –...
  • Page 125 Operation 6.3.16.5 Setting the grip distance for a MAGURA The handbrake position can be adjusted to the rider's handbrake disc brake requirements. Such adjustment does not affect the Only applies to pedelecs with this equipment pressure point or the position of the brake linings. ...
  • Page 126 Operation 6.3.16.6 MAGURA handbrake pressure point The pressure point setting is adjusted using the twist Only applies to pedelecs with this equipment knob.  Turn the twist knob towards the plus (+) symbol. Brake failure due to incorrect setting WARNING ...
  • Page 127 Operation 6.3.16.7 Setting the grip distance on a TEKTRO The handbrake position can be adjusted to the rider’s handbrake requirements.  Undo 2 mm setting screw anti-clockwise. Only applies to pedelecs with this equipment  The handbrake will move closer to the handlebar If the setting screw is fully removed, Notice grip.
  • Page 128 Operation 6.3.17 Control panel and gear shift The control panel and gear shift must be adjusted to the rider's needs. 1 Undo attachment screw. 2 Place control panel or gear shift into the position where the rider can use the control panel or the shifter with their thumb and/or index finger.
  • Page 129 Operation 6.3.18 Gear shift 6.3.18.1 Replacing an ENVIOLO gear shift Pairing the enviolo AUTOMATiQ app with the ENVIOLO hub Not included in price 1 Start electric drive system. Alternative twist shifters and manual hub 2 Activate the Bluetooth® connection with the interfaces are available as all twist shifter variants smartphone.
  • Page 130 Operation 6.3.18.3 Adjusting pedalling frequency in ENVIOLO AUTOMATiQ mode Only applies to pedelecs with this equipment The gear switching system adjusts to the rider's pedalling frequency on pedelecs equipped with ENVIOLO AUTOMATiQ mode. Making settings in the enviolo AUTOMATiQ  Set the pedalling frequency in the menu option <PREFERENCES>...
  • Page 131 Operation 6.3.19 Riding light 6.3.19.1 Setting the riding light Example 1 If the headlight is positioned too high, the rider will dazzle oncoming traffic. This can cause a serious accident with fatalities. Example 2 Positioning the headlight correctly can ensure that oncoming traffic is not dazzled and no-one is put at risk. Example 3 If the headlight is positioned too low, the space ahead is not illuminated to an optimum extent and the rider's vision is reduced in the dark.
  • Page 132 Operation 6.3.19.2 Adjusting the headlight 1 Position the pedelec so that its front is facing a wall. 2 Mark the height of the headlight (1) on the wall with chalk. 3 Mark half the height of the headlight (2) on the wall with chalk.
  • Page 133 Operation 6.3.20 Adjusting the on-board computer and Intuvia 100 A smartphone with the eBike Flow app is required  The on-board computer will switch the Bluetooth® Low Energy connection on and to use all drive system functions. The pedelec is change to pairing mode.
  • Page 134 Operation 6.3.20.5 Setting up the lock function (optional) 6.3.20.6 Inserting the battery The user account can be used to activate the lock 1 Use a slotted-head screwdriver to pry open the function. This will create a digital key on the battery compartment lid on the display rear.
  • Page 135 Operation 6.3.20.7 Inserting the display 6.3.20.9 Securing the on-board display (optional) 1 Insert the battery compartment nub (1) into the It is possible to secure the on-board computer so bracket mount recess (2). that it cannot be removed. Inserting the blocking 2 Gently press display downwards.
  • Page 136 Operation 6.3.20.10Adjusting the on-board computer Opening screens If the on-board computer, display or  Press the forward button or back button. Notice display mount are used to lift the pedelec,  A new screen is displayed. components can become irreparably damaged. Opening the Status screen ...
  • Page 137 Operation 4 Press the select button briefly. 6.3.20.16Setting the shift recommendation  The <BASIC SETTINGS> menu is now closed. 1 Open <Shift recommendation> submenu. 6.3.20.12Selecting the language 2 Press the select button briefly to choose between on and off. 1 Open the <Language> submenu. 3 Press the back button.
  • Page 138 Operation Accessories Notice  Observe the legal regulations on the use of The following accessories are approved for i:SY child seats. pedelecs.  Observe the operating and safety instructions for the child seat system. 6.4.1 Child seat  Never exceed the maximum permitted total weight.
  • Page 139 Carbon frames are unsuitable for use with trailer Compatible with the i:SY MONKEYLOAD ready adapters and may break. Such an incorrect Pannier Rack for model year 2022 and later. position may cause a crash with serious injuries for the pedelec rider.
  • Page 140 10 kg for MonkeyLoad system components when using them.  Use a paint protection film when attaching Figure 123: i:SY Trailer Adapter 1.0 and 2.0 panniers. This will reduce abrasion on paint There are suitable trailer adapters for the frames and wear on components.
  • Page 141 23000127 i:SY Aluminium Crosswise Pannier Rack Basket 5121602 MonkeyLoad adapter plate 23000128 i:SY Aluminium Lengthwise Pannier Rack Basket 23000035 i:SY Pannier Rack Trunk Bag 23000126 i:SY Aluminium Front Basket i:SY Watertight Pannier, large 23000064 Black 23000168 Neon yellow 23000034 i:SY Foldable Basket...
  • Page 142 5031840 Bordo lock, lock 5028502 MonkeyLink Twist Bottle 23000178 i:SY Front Carrier 2.0 5028491 MonkeyLink Bottle Holder 23000105 i:SY Skyfly pannier rack (1) 23000171 i:SY pannier rack ML (2) 5028492 MonkeyLink Anything Twist Bottle Holder 5028493 Bordo lock holder 5028481 MonkeyLink Magnetic Holder Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 143 6.4.4.4 KLICKfix Caddy handlebar adapter Figure 128: KLICKfix Caddy handlebar adapter Figure 126: i:SY, 2.0 Front Carrier upgrades the i:SY MIK Front Carrier so that it can also hold KLICKfix® baskets and bags. Suitable for the SKYFLY und P12 models. With integrated MonkeyLoad-T and KLICKfix®...
  • Page 144 Figure 130: i:SY, Lowrider Attached to the fork; suitable for the watertight Figure 132: i:SY Clipper Dog Equipment i:SY pannier rack bags Retrofit kit for the i:SY Clipper, consisting of a • Material: Aluminium cushion, leash harness and wire dome. Suitable •...
  • Page 145 2022 and later The hooks also feature integrated safety clips so that belt remains firmly attached even when riding over potholes. Article number Description Figure 133: i:SY, front shopping basket 23000157 i:SY, tension belt Shopping basked for KLICKfix Front Carrier •...
  • Page 146 Reducing sleeve, 31.6 mm 6032377 6.4.8 Saddle tensioner Figure 138: i:SY Feel Good saddle cover If you park your bike outdoors, you'll be all too familiar with a wet saddle and wet trouser seat. This waterproof saddle cover with heat-sealed seams provides a remedy.
  • Page 147 Operation 6.4.9 Adjustable stem 6.4.11 Leather handles Figure 141: i:SY adjustable stem Figure 143: i:SY leather handles • Material: Aluminium Ergonomically shaped, high-quality sewn real • Weight: approx. 380 g leather handles. • Length: 90 mm • Material: Leather •...
  • Page 148 545 Wh stand is extended. Not suitable for models with Schwalbe Super Moto X tyres, i:SY Comfort variants from 2024 and later, i:SY Cargo, i:SY P12 and i:SY SKYFLY. Description Article number...
  • Page 149 Tools for touring within the EU • Hex key, 2 mm (bayonet locks/cable drum screws) Figure 146: i:SY lock chain • Hex key, 3 mm (oil drain screw) • Hex key, 5 mm (attachment screw for chain •...
  • Page 150 Operation Personal protective equipment and accessories for road safety Seeing and being seen is crucial in road traffic. 7 The two separate brakes on the pedelec must The following requirements must be met for riding work at all times. a pedelec safely on public roads. 8 The clearly audible bell must be fitted and must work.
  • Page 151 Operation Using the battery 5 Check battery to ensure it is firmly in place on all sides. Switch off the battery and the drive system before  6 Lock the battery with the battery key; removing or inserting the battery. otherwise, the battery may fall out of the mount 6.7.1 Inserting the battery...
  • Page 152 Operation Notice  Check that mains voltage! The power source voltage must match the voltage indicated on the charger nameplate. Chargers labelled 230 V may be operated at 220 V. 3 Connect the charging cable to the battery's charging port. ...
  • Page 153 Operation Straightening the quickly Lowering the pedals adjustable stem Crushing fingers in the pedal ! CAUTION Only applies to pedelecs with this equipment folding latch 1 Open stem clamping lever. The pedal folding latch uses a high clamping 2 Use your finger to lift the unlocking bolt. force.
  • Page 154 Operation 6.10 Using the pannier rack  Distribute the baggage as evenly as possible between the left- and right-hand side. Crash caused by loaded pannier  We recommend using panniers and baggage ! CAUTION rack baskets. The pedelec is handled differently with a loaded pannier rack, in particular when the rider needs to steer and brake.
  • Page 155 Operation 6.12.1 Using the leather saddle 6.15.1 Using multi-position handlebars Only applies to pedelecs with this equipment Sunlight and UV -light tarnish the colour and cause the leather to dry out and fade. Multi-position handlebars are ideal for dynamic  Park pedelec in the shade. riding.
  • Page 156 Operation 6.15.2 Using bar ends 6.15.3 Using leather handles Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment Bar ends can be added to normal handlebars. Sweat and grease from the skin are two of the greatest enemies of leather.
  • Page 157 Operation 6.16 Use BOSCH electric drive system with LED Remote 6.16.1 Switching on the electric drive On-off button (battery) system  Press the on-off button (battery) briefly.  All LEDs on the on-board computer will light up Crash caused by failure to ! CAUTION briefly.
  • Page 158 Operation 6.17 Using the on-board computer Symbol Designation Plus button/ Notice light button  Never use on-board computer, the display or – Minus button/ the display mount as a handle. If the on-board push assist button computer, display or display mount are used to Diagnosis connection (for maintenance pur- poses only) lift the pedelec, components can become...
  • Page 159 Operation 6.17.3 Using the riding light 6.17.5 Using the headlamp flasher  The drive system needs to be already switched  Another road user is putting themselves or others on to turn on the riding light. at risk.  Press the main beam switch twice quickly. ...
  • Page 160 Operation 6.17.7 Using the push assist system 1 Press push assist button for longer than 1 seconds. Hold down the button. Injury from pedals or wheels ! CAUTION  The battery level indicator goes out and a white running light in the direction of travel indicates The pedals and the drive wheel turn when the push assist is ready.
  • Page 161 Operation 6.17.8 Selecting the level of assistance The on-board computer is used to configure to what extent the electric drive should assist the rider when pedalling. You can change the level of assistance at any time while you are cycling. Figure 165: Position of plus and minus buttons ...
  • Page 162 Operation 6.18 Brakes 6.18.2 Using the back-pedal brake Only applies to pedelecs with this equipment Crash caused by brake failure WARNING 1 Move pedals a little beyond the 3-o'clock and Oil or lubricant on the brake disc in a disc brake or on 9-o'clock position.
  • Page 163 Operation 6.19.2 Using pinion gears 6.19.2.1 Activating the SMART.SELECT automatic gear setting The pedelec is stationary.   Activate START.SELECT by selecting the <Shift> menu in the settings on the on-board computer.  The system shifts into the selected starting gear Figure 167: Switching gears with lever A, using gear shift automatically when the pedelec comes to a halt.
  • Page 164 Operation Applies to P1.12 motor In rare cases, noises may be heard from Notice the rear derailleur in the hub interior after a gear  Always reduce pressure on the pedals when change. This is normal when gears are changed. shifting up a gear from 04 to 05 or from 08 to 09.
  • Page 165 Operation 6.19.4 Switching the SHIMANO Rapidfire derailleur gears Only applies to pedelecs with this equipment The speed and range can be increased while applying the same force if you select the right gear. Stop pedalling briefly when changing gears. This ...
  • Page 166 Operation 6.19.5 Using a SHIMANO hub gear Only applies to pedelecs with this equipment  Turn the twist grip shifter (1) backwards to switch up a gear (4). Crash caused by incorrect use ! CAUTION  Turn the twist grip shifter (1) forwards to switch down a gear (2).
  • Page 167 Operation 6.19.6 Using an ENVIOLO gear shift gear Only applies to pedelecs with this equipment The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute.
  • Page 168 Operation 6.19.6.1 Switching gear manually 6.19.6.2 Switching gear in automatic mode Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment Changing down The ENVIOLO AUTOMATiQ system is integrated into the pedelec's electrical drive system. Switch to a low transmission ratio for setting off or Pedelecs equipped with the ENVIOLO driving uphill.
  • Page 169 Operation 6.20 Parking Heat or direct sunlight can cause the Checklist after each ride Notice tyre pressure to increase above the permitted Cleaning maximum pressure level. This can destroy the tyres. Lights and reflectors See Section 7.7.5  Brake See Section 7.7.5 ...
  • Page 170 Operation 6.20.1 Screwing in the quickly adjustable 6.21 Folding up the pedal stem Crushing fingers in the pedal Only applies to pedelecs with this equipment ! CAUTION folding latch Screw in the quickly adjustable stem to save The pedal folding latch uses a high clamping space when parking.
  • Page 171 Operation 6.21.1 Activating the lock function Only applies to pedelecs with this equipment  Remove the on-board computer used during set-up.  The lock function is activated. The drive system now provides no assistance However, the rider can continue to use the pedelec without assistance.
  • Page 172 Cleaning, maintenance and inspection Cleaning, servicing and inspection Harsh cleaning agents such as acetone, Notice Crash caused by brake failure WARNING methylene and trichloroethylene and solvents such as Oil or lubricant on the brake disc in a disc brake or on thinners, alcohol and corrosion protection can attack the rim of a rim brake can cause the brake to fail bicycle components and damage them permanently.
  • Page 173 Cleaning, maintenance and inspection 7.1.4 Checking the rear frame damper 7.1.8 Checking the quick releases  Check rear frame damper for cracks, warping,  Check quick releases to ensure that all quick tarnished components, leaked oil and damage to releases are firmly in their fully closed end position. the paintwork.
  • Page 174 Cleaning, maintenance and inspection 7.1.13 Checking the brake 7.2.7 Cleaning the pedals 1 Pull both handbrakes when stationary.  Clean pedals with a brush and soapy water. 2 Push the pedals. Basic cleaning  If no resistance is generated in the handbrake's usual position, take bicycle out of service.
  • Page 175 Cleaning, maintenance and inspection 7.3.4 Cleaning the handles 7.3.7 Cleaning the tyres 1 Clean tyres with a sponge, a brush and soap 1 Clean handles with sponge, water and soapy water. cleaner. 2 Rinse off component with water from a watering 2 Rinse off component with water from a watering can.
  • Page 176 Cleaning, maintenance and inspection 7.3.11 Cleaning the SRAM AXS rear derailleur 7.3.15 Cleaning the belt The rear derailleur battery or the battery Notice Notice mount battery will be permanently damaged if water  Never use aggressive (acid-based) cleaners, rust enters them. removers or degreasers when cleaning the belt.
  • Page 177 Cleaning, maintenance and inspection Servicing 7.4.4 Servicing the mudguard  Depending on the requirements for the mudguard Complying with these servicing instructions is the only material, apply hard wax polish, metal polish or a way to reduce wear on components, increase the plastic care product as per the product instructions.
  • Page 178 Cleaning, maintenance and inspection 7.4.11 Caring for the leather saddle 7.4.8.2 Caring for leather handles Standard leather care products keep leather smooth Standard leather care products keep leather smooth and resistant, brighten its appearance and improve or and resistant, brighten its appearance and improve or replace stain protection.
  • Page 179 Cleaning, maintenance and inspection 7.4.15 Servicing the pedals 7.4.16.1 Servicing the chain and all-round chain guard 1 Treat pedals with spray oil. In doing so, ensure that  Place newspaper or paper towels underneath to no lubricant is applied to the pedal surfaces. collect chain oil.
  • Page 180 Cleaning, maintenance and inspection Inspection Dunlop valve The tyre pressure cannot be measured on the simple 7.5.1 Checking the wheel Dunlop valve. The tyre pressure is thus measured in the filling tube while pumping slowly with the bicycle air 1 Hold the bicycle firmly. pump.
  • Page 181 Cleaning, maintenance and inspection Presta valve 7.5.1.3 Checking the rims It is recommendable to use a bicycle air pump with a  Crash caused by a worn rim WARNING pressure gauge. You must observe the bicycle air pump operating instructions. A worn rim can break and block the wheel.
  • Page 182 Cleaning, maintenance and inspection  Contact your specialist dealer if there are any 7 Check the braking effect by pedalling while pulling cracks radiating from the nipple holes. the handbrake.  If the braking power is too weak, adjust the brake 7.5.1.6 Checking the rim hooks pressure point (see Section 6.5.9.8).
  • Page 183 Cleaning, maintenance and inspection 7.5.4.1 Checking the tension in derailleur gears Figure 184: Checking the brake lining when fitted with the help of the transport safety wear gauge The rear derailleur tensions the chain on bicycles with 1 Check brake linings for damage and thick dirt. derailleur gears.
  • Page 184 Cleaning, maintenance and inspection 7.5.5 Checking the chain for wear 2 Lower gauge down to the left-hand side. Each chain has a wear limit. If this limited is exceeded, the chain needs to be replaced. Manufacturer Wear limits SHIMANO >1% >0.8 mm per link SRAM >0.8%...
  • Page 185 Cleaning, maintenance and inspection 7.5.6 Checking the belt  The tooth profile is pointed and teeth have worn thinner. Replace belt sprocket. Contact specialist dealer. 7.5.6.1 Checking the belt for wear  Check belt for indications of wear: Figure 190: Indications of wear on a belt Figure 192: Worn tooth profile Carbon tensile fibres are exposed Worn webbing with visible polymer...
  • Page 186 Cleaning, maintenance and inspection The tension along the belt may vary slightly with any of 7 Check the belt frequency displayed against the these methods, so you should repeat the process specifications for tensions in Table 44. several times. Turn the pedal a quarter after each ...
  • Page 187 Cleaning, maintenance and inspection 7.5.8 Checking the stem 7.5.12 Checking the pedal 1 Hold pedal and try to move it sideways toward the  The stem and quick release system must be inspected at regular intervals. The specialist dealer inside or outside. In doing so, observe whether the should adjust them if they require adjustment.
  • Page 188 Cleaning, maintenance and inspection 7.5.13.3 Checking the derailleur gears 3 If the chain or the belt can be pushed more than 2 cm, the chain will need to be re-tensioned. The chain is tensioned by the rear derailleur in bicycles Contact specialist dealer.
  • Page 189 Inspection and maintenance Inspection and maintenance Injury due to damaged brakes Hazard for the environment due WARNING ! CAUTION to toxic substances Special tools and specialist knowledge are required to repair the brakes. Incorrect or The brake system contains toxic and unauthorised assembly can damage the brakes.
  • Page 190 Inspection and maintenance Component-specific Crash caused by loose screws, WARNING maintenance springs or quick releases High-quality components require extra Vibrations produced while riding can cause maintenance. The tasks require technical screws, springs and quick releases that were expertise, special tools and special lubricants. tightened when pedelec was manufactured to jam The pedelec may become damaged if the or come loose.
  • Page 191 Inspection and maintenance Inspection and maintenance intervals for suspension fork Inspection and maintenance intervals for seat post SR SUNTOUR suspension fork by.schulz suspension seat post Maintenance 1 Every 50 hours Maintenance After the first  250 km; every  1,500 km after Maintenance 2 Every 100 hours ...
  • Page 192 Inspection and maintenance Inspection and maintenance intervals for rear frame Inspection and maintenance intervals for hub damper SHIMANO 11-speed hub RockShox rear frame damper Internal oil change and maintenance 1,000 km after Service the air chamber assembly Every 50 hours start of use, then ...
  • Page 193 Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Preventing pain The pedelec is both a means of transport and a piece of sports equipment that promotes health. After the first few rides, you may experience sore muscles the next day. However, permanent pain should never occur during or after a ride.
  • Page 194 Troubleshooting, fault clearance and repair 9.1.1 Sitting discomfort Around 50% of all pedelec riders experience Solution sitting discomfort: • Adopt an optimal riding position (see • Pressure pain in the sitting bones Section 6.5.2). • Pain in the lower back •...
  • Page 195 Troubleshooting, fault clearance and repair 9.1.4 Pain in shoulders and nape of neck The weight of the upper body places a strain on Solution the shoulders due to the bent-forward posture on • A more upright riding position will the pedelec. The more stretched the position is, immediately reduce pain.
  • Page 196 Troubleshooting, fault clearance and repair 9.1.7 Knee pain Pedelec riding is a sport that is easy on the knee Solution joints and is recommended for beginners. Very • Contact specialist dealer. Have the powerful forces are transmitted from the thigh to pedelec adjusted (see Section 6.5).
  • Page 197 Troubleshooting, fault clearance and repair 9.1.9 BOSCH error message 9.1.9.1 On-board computer The on-board computer indicates whether a  Press selection button. critical or less critical error has arisen in the drive  The error is acknowledged and the indicator for system.
  • Page 198 Troubleshooting, fault clearance and repair Code Description Method of resolution Code Description Method of resolution No gear commu-  Contact your specialist ENVIOLO calibra-  Perform ENVIOLO cali- nication, no eShift tion completed dealer. bration again. indicator. and determined Switch off system and that the entire ...
  • Page 199 Troubleshooting, fault clearance and repair 9.1.9.2 Battery The battery is protected against deep discharge, overcharging, overheating and short circuits by Electronic Cell Protection (ECP). In the event of a hazard, a protective circuit switches the battery off automatically. If a fault is detected on the battery, the LEDs will flash on the battery level indicator.
  • Page 200 Troubleshooting, fault clearance and repair Troubleshooting for BOSCH drive system The on-board computer indicates whether a critical or less critical error has arisen in the drive system. The error messages generated by the drive system can be read in the eBike Flow app and by the specialist dealer.
  • Page 201 Troubleshooting, fault clearance and repair 9.2.2 Errors in assistance function Symptom (Possible) cause Remedy Assistance is not Is the battery charged sufficiently? Check battery is charged. available. Recharge the battery if it is almost flat. Is the system switched on? Press on-off button (battery).
  • Page 202 Troubleshooting, fault clearance and repair 9.2.3 Battery errors Symptom (Possible) cause Remedy The battery discharges The battery may be at the end of its  Replace old battery with new one. very quickly. useful life. The battery cannot be Is the charger mains plug firmly Disconnect the charger mains plug and plug it in again.
  • Page 203 Troubleshooting, fault clearance and repair Symptom (Possible) cause Remedy There is an unusual Remove from the battery immediately. smell. Contact the fire service immediately. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove from the battery immediately. the battery.
  • Page 204 Troubleshooting, fault clearance and repair 9.2.6 Correcting disc brake faults Symptom (Possible) cause Remedy Ringing and unusual  Contact specialist dealer. Fit a city or trekking tyre. sounds from the disc Riding on tarmac with off-road tyres. brake. Dirty or greasy brake disc. ...
  • Page 205 Troubleshooting, fault clearance and repair 9.2.7 Problems with back-pedal brake Symptom (Possible) cause Remedy Contact specialist dealer. Lubricate brake hub. Brake is too sensitive Replace brake shoe unit. Contact specialist dealer. Replace brake shoe unit. Brake is too weak If the problem should persist, replace the internal hub unit. The rider needs to push Contact specialist dealer.
  • Page 206 Troubleshooting, fault clearance and repair 9.2.8 Problems with the Rohloff hub gear Symptom (Possible) cause Remedy A noise is heard when the All gear speeds except 1. pedals are turning. A noise is heard when the pedelec is pushed All gear speeds except 1. backwards.
  • Page 207 Troubleshooting, fault clearance and repair Symptom (Possible) cause Remedy Strange noises occur  when the brakes are Contact specialist dealer. applied. Rotation feels stiff during  Contact specialist dealer. free rotation. Chain jumps between the  gearwheels when gear is Gearwheels and/or chain worn.
  • Page 208 Troubleshooting, fault clearance and repair 9.2.9 Correcting freewheel faults Symptom (Possible) cause Remedy Cover forgotten after fitting.  Contact specialist dealer. Check installation correct. Freewheel blocked. After installation, socket was  Contact specialist dealer. Measure the length of the socket. If compressed by over-tightening the the socket is shorter than 15.4 mm, replace socket.
  • Page 209 Troubleshooting, fault clearance and repair 9.2.10 Correcting lighting faults Symptom (Possible) cause Remedy The front light or rear light The default settings in the electric drive Take pedelec out of service immediately. does not go on, even system have probably been configured when the switch is Contact specialist dealer.
  • Page 210 Troubleshooting, fault clearance and repair 9.2.13 Correcting other faults and errors Symptom (Possible) cause Remedy Two beeps will sound if a Pressed switch mode has been  This is not a malfunction. switch is pressed but the deactivated. switch cannot be operated.
  • Page 211 Repair instructions 9.2.14 Replacing pedelec components if lock function is installed 9.2.14.1 Replacing a smartphone 1 Install Bosch eBike connect app on the new smartphone. 2 Log on using the same account which was used to activate the lock function. 3 Connect on-board computer with the smartphone while the on-board computer is in use.
  • Page 212 Recycling and disposal Recycling and disposal This device is marked according to the European Directive 2012/19/EU on waste electrical and electronic equipment – WEEE and the European Directive 2006/66/EC on accumulators. The directive provides the framework for returning and recycling used devices across the EU.
  • Page 213 Documents Documents 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 214 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 215 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 216 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 217 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 218 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 219 Documents 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 220 Documents 11.1 Operating instructions for pinion 2/2_Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 221 Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: pedelec designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel 635 mm or more and less than 750 mm (see ISO...
  • Page 222 Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube. It is normally connected to the fork crown or a safe and efficient performance.
  • Page 223 Glossary Operating instructions Seat post Source: ISO/DIS 20607:2018: part of the user Source: EN 15194:2017: component that clamps information that machine manufacturers provide the saddle (with a bolt or assembly) and connects to machine operators; it contains guidance, it to the frame. instructions and tips related to the use of the Shut-off speed machine in all its life cycle phases.
  • Page 224 Glossary Wear Source: DIN 31051: reduction in useful life (4.3.4), caused by chemical and/or physical processes. Weight of the ready-to-ride pedelec Source: ZEG: the indicated weight for a ready-to- ride pedelec refers to the weight of a pedelec at the time of sale. The weight of each additional accessory must be added to this weight.
  • Page 225 – Part 2: Lithium. Cologne, 20.10.2024 ………………………………………………………………………………………………………………… Georg Honkomp, Managing Director of i:SY GmbH Co. KG * Community member who is authorised to compile the technical documentation Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 226 Appendix Directive declaration of conformity with RED Directive LED Remote Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the LED Remote radio system type complies with Directive 2014/53/EU. The complete EU Declaration of Conformity is available online at: https://www.bosch-ebike.com/conformity Part 2/3_MY23I0a - EN_1.0_19.12.2024...
  • Page 227 Keyword index Keyword index - checking the brake linings Chassis, 59 Child seat, 138 Activity tracking, – checking the pressure City and trekking bicycles, 221 - activating, 133 point 182 Clock, App, - checking, 174 - adjusting, 137 enviolo AUTOMATiQ 129 - cleaning, 174 Consumables, 221 Articulated shaft,...
  • Page 228 Keyword index - cleaning, 174 Position, 63 – servicing, 174 Without additional features, Negative deflection, 222 Position, 24 Nipple holes, French valve, see Presta valve Hydraulic brake system, - checking, 181 Front derailleur, - checking 182 Nipple well, - cleaning, 176 - checking, 181 Front light, Jockey wheel,...
  • Page 229 Keyword index - determining width 114 Total deflection 223 - selecting hardness 114 Trailer, 139 Quick release, 223 - using, 154 Tread, 64 - checking 173 Position, 24 Position, 63 Position, 67 Safety guards 13 Tyre design types, 63 Safety guards, Tyre pressure, 63 Racing bicycle valve, see Presta - checking 172...

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