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Translation of the original operating instructions for i:SY pedelecs with BOSCH Intuvia on-board computer E5 ZR F CX | RE 14 ZR F | S10 Adventure | XXL E5 ZR F CX | XXL RE 14 ZR F H-01 ... H-03, J-01, J-02...
Contents Contents About these operating instructions Manufacturer Laws, standards and directives Language For your information 1.4.1 Warnings 1.4.2 Markups Aim of the operating instructions Type number and model Frame number Identifying the operating instructions Safety Residual risk 2.1.1 Risk of fire and explosion 2.1.2 Electric shock 2.1.3...
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Contents Adjusting the pedelec 6.5.1 Preparing 6.5.2 Determining the sitting position 6.5.3 Seat post 6.5.3.1 Adjusting the seat post to body weight 6.5.4 Saddle 6.5.4.1 Replacing the saddle 6.5.4.2 Determining the saddle shape 6.5.4.3 Determining the minimum saddle width 6.5.4.4 Selecting the saddle hardness 6.5.4.5 Adjusting the saddle hardness...
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MIK Front Carrier 6.6.4.3 i:SY, MAXI Front Carrier 6.6.4.4 i:SY, Lowrider 6.6.5 Panniers and cargo boxes 6.6.5.1 BASIL, Buddy Dog Basket by i:SY 6.6.5.2 Wire dome for the Buddy dog basket 6.6.5.3 i:SY, Front Shopping Basket 6.6.6 Mobile holder 6.6.6.1 Fastening the mobile 6.6.6.2...
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Contents 6.18 Using the electric drive system 6.18.1 Switching on the electric drive system 6.18.2 Switching off the electric drive system 6.19 Using the on-board computer 6.19.1 Using the diagnosis port 6.19.2 Charging the control panel battery 6.19.3 Using the riding light 6.19.4 Setting the brightness of indicators 6.19.5...
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Contents 7.3.8 Cleaning the seat post 7.3.9 Cleaning the saddle 7.3.9.1 Cleaning the leather saddle 7.3.10 Cleaning the tyres 7.3.11 Cleaning the spokes and spoke nipples 7.3.12 Cleaning the hub 7.3.13 Cleaning the switching elements 7.3.14 Cleaning the SRAM AXS rear derailleur 7.3.14.1 Cleaning the shifter 7.3.15...
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Contents 7.5.3 Checking the chain 7.5.3.1 Checking the chain tension 7.5.3.2 Checking the belt for wear 7.5.4 Checking the belt 7.5.4.1 Checking the belt for wear 7.5.4.2 Checking the belt sprockets for wear 7.5.4.3 Checking the belt tension 7.5.5 Checking the riding light 7.5.6 Checking the stem 7.5.7...
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Inspection and maintenance log 11.3 Parts list 11.3.1 E5 ZR F CX 11.3.2 S10 Adventure 11.3.3 RE 14 ZR F 11.3.4 XXL E5 ZR F CX 11.3.5 XXL RE 14 ZR F 11.4 Charger operating instructions Glossary 12.1 Abbreviations 12.2 Simplified terms...
About these operating instructions About these operating instructions Manufacturer 1.4.1 Warnings Warnings indicate hazardous situations and i:SY GmbH Co. KG actions. You will find three categories of warnings Hauptstraße 34 in the operating instructions: 32609 Hüllhorst Germany WARNING Tel.: +49 5744 900 910 Email: info@iSY.de...
About these operating instructions Aim of the operating instructions These operating instructions are not a substitute for personal instruction by the specialist dealer supplying the bike. These operating instructions Section are an integral part of the pedelec. Therefore, if it is re-sold at a later time, they must be handed over to the subsequent owner.
Identifying the operating H-03 RE 14 ZR F City and trekking bicycle instructions J-01 XXL E5 ZR F CX City and trekking bicycle J-02 XXL RE 14 ZR F City and trekking bicycle The operating instructions identification number is located in bottom left-hand corner of each page.
Safety Safety Residual risk Pedelecs pose the following residual risks: Never use incorrect charger • Risk of fire and explosion Chargers with excessive voltage damage • Electric shock batteries. This may cause a fire or an explosion. • Risk of a crash ...
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Safety Storing faulty batteries Your specialist dealer will dispose of faulty batteries. Take faulty batteries to your specialist dealer. Store the battery in a safety container in a dry place as per special regulations (ADR SV 376, P908) until you dispose of it. Figure 1: Example of a safety container ...
Safety Use correct torque 2.1.2 Electric shock If a screw is fastened too tightly, it may break. If a screw is not fastened enough, it may loosen. This will cause a crash with injuries. Never use damaged network components Always observe the indicated tightening torque Damaged chargers, cables and plug connectors on the screw or in Section 3.5.11.
Safety 2.1.6 Malfunctions due to Bluetooth® If you use the on-board computer with Bluetooth® and/or Wi-Fi®, it may cause interference with other devices, other equipment, aircraft, and medical devices, such as pacemakers and hearing aids. Likewise, it cannot be completely ruled out that you will cause harm to people and animals in the immediate vicinity.
Safety Toxic substances 2.2.2 Irritants and If substances are released or used which pose a corrosive risk to people and the environment, effective substances protective measures must be taken. Possible hazards, contamination and health Corrosive substances (also known as corrosives) hazards due to: destroy living tissue or attack surfaces.
Safety Personal protective equipment Safety markings and safety instructions Wear a suitable helmet. The helmet must have a reflective strip or a light in a clearly visible Pedelec and battery nameplates contain the colour. following safety markings and safety instructions: ...
Safety What to do in an emergency After contact with eyes 1 Rinse eyes under flowing water for at least ten 2.8.1 Dangerous situation in road traffic minutes with the lids open; also rinse under lids. If you encounter any hazards or dangers in road traffic, apply the brake on the pedelec 2 Immediately consult a doctor in case of any until it comes to a halt.
Safety 2.8.3 Battery vapour emission 2.8.4 Battery fire Vapours may be emitted if the battery is damaged The safety electronics may fail if the battery is or used improperly. The vapours may cause damaged or faulty. The residual voltage can respiratory tract irritation.
Safety Data privacy information When the pedelec is connected to the diagnosis tool at the specialist dealer’s, data is transferred to BOSCH eBike Systems (Robert Bosch GmbH) on the use of the Bosch drive unit, including its energy consumption and temperature, to help improve the product.
Description Description Proper use All checklists and instructions for actions in these reflectors and other components when riding on operating instructions met. Approved accessories public roads. The general laws and the can be installed by specialist staff. regulations for the prevention of accidents and environmental protection in the respective country Use the pedelec when it is in perfect, proper of use must be adhered to.
Type no. Model weight [kg] [kg] H-01 S10 Adventure H-02 E5 ZR F CX H-03 RE 14 ZR F J-01 XXL E5 ZR F CX J-02 XXL RE 14 ZR F Table 8: Type number, model and PTW MY23I0a - 42_1.0_29.08.2023...
Description 3.1.4 Environmental requirements You can be ride the pedelec within a temperature Temperatures under -10 °C and over +60 °C must range between -5 °C and +40 °C. The electric be avoided as a general rule. Never put the drive system is limited in its performance outside battery in a car in summer or store it in direct this temperature range.
EN 15194 0,25 kW / 25 km/h zGG 140 kg EPAC 25 kg BJ 2023 Figure 2: Example of i:SY nameplate More No. Designation Description information The manufacturer uses the CE marking to declare that the pedelec CE marking Section complies with applicable requirements.
Description 3.3.2 Chassis 3.3.2.2 Steering system The steering system components are: The chassis comprises two components: • Steering headset, • frame and • Stem, • steering system. • Handlebars • Fork. 3.3.2.1 Frame 3.3.2.3 Steering headset The frame absorbs all forces which act on pedelec from body weight, pedalling and the ground.
Description 3.3.2.5 Handlebars The pedelec is steered using the handlebars. The handlebars are used to support the upper body and is the mount for operating and display components (see Section 3.5.1). Figure 7: Handlebar dimensions The main dimensions of handlebars are: Rise (height) Width Backsweep...
Description 3.3.3 Suspension 3.3.2.6 Fork The stem and handlebars are attached to the top The suspension system in the pedelec comprises end of the fork steerer. The axle is fastened to the 2 components: fork ends. The wheel is fastened to the axle. •...
Description 3.3.3.2 Tyre suspension The tyre pressure has a great effect on ride comfort. Tyres with a high tyre pressure transmit more impacts from uneven roads to the frame and handlebars than tyres with low air pressure. Soft tyres do not deflect; they absorb smaller bumps in the road thanks to the tyre's sag and ability to deform.
Description 3.3.4 Wheel Tyre pressure The permitted pressure range is indicated on the side of the tyre. It is indicated in psi or bars. The tyre is only able to support the pedelec if there is adequate tyre pressure. The tyre pressure must be adjusted to the body weight and then checked on a regular basis.
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Description Carcass Tread with profile The carcass is the tyre’s supporting structure. A rubber tread is attached to the exterior of the There are usually three carcass plies beneath the carcass. tread. The carcass comprises a webbing with The tread has little influence on riding characteristics threads, usually made of polyamide (nylon).
Description Bead core 3.3.4.3 Rim The rim is the metal profile on a wheel which holds Tyre carcasses are wrapped around bead cores. the tyre, tube and rim band together. The rim is Wrapping the carcass around both sides creates joined to the hub with spokes.
Description Presta valve 3.3.4.6 Spoke nipples The Presta valve, also known as the Sclaverand Spoke nipples are screw elements with an internal valve or the French valve, is the narrowest variant thread which fits onto the spoke thread. Fitted of all valves. The Presta valve requires a smaller spokes are tensioned by tightening the spoke hole in the rim, which is why it is especially nipples.
Description 3.3.4.7 Hub The hub is located in the centre of the wheel. The hub is connected to the rim and tyre with the spokes. An axle runs through the hub, connecting the hub with the fork at the front and with the frame at the rear.
Description 3.3.5 Saddle The purpose of the saddle is to absorb body When riding, the rider's body weight is distributed weight, provide support and enable different riding between the pedals, the saddle and the positions. The shape of the saddle thus depends handlebars.
Description 3.3.5.1 Ladies’ saddle 3.3.5.2 Men’s saddle The distance between the ischial tuberosities and In contrast to the female anatomy, men's pubic the pubic symphysis is on average a quarter less bones are at a much steeper angle to one another. in women than in men.
Description 3.3.6 Seat post Seat posts are not designed to fasten the saddle but also to adjust exactly to the optimum sitting position. The seat post can: • adjust the seat height in the seat tube • adjust the saddle horizontally with a clamping mechanism and •...
Description 3.3.7 Brake A pedelec’s brake system is primarily operated 3.3.7.2 Hydraulic brake using the brake lever on the handlebars. The brake fluid is in a closed hose system. If the brake lever is pulled, the brake fluid transfers • If the left brake lever is pulled, the brake on the front wheel is applied.
Description 3.3.7.3 Disc brake Figure 28: Brake system with disc brake – example Brake disc Brake calliper with brake linings Handlebars with brake lever Front wheel Brake disc Rear wheel brake disc On a pedelec with a disc brake, the brake disc is permanently screwed to the hub.
Description 3.3.8 Mechanical drive system The pedelec is driven by muscle power, just like a 3.3.8.1 Chain drive layout bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.
Description 3.3.8.3 Folding pedal The rider applies physical to the mechanical drive system with their feet, driving it forward. The left pedal has a left-handed thread and the right crank has a right-handed threaded to prevent them from coming loose. The pedal has a standard thread of 9/16"...
Description 3.3.9 Electric drive system The pedelec has an electric drive system in A push assist system can be activated. The speed addition to a mechanical one. depends on the selected gear. The motor continues to drive the pedelec as long as the rider presses the push assist button on the handlebars.
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Description In the event of a hazard, a protective circuit switches the battery off automatically. In the event of a hazard, a protective circuit switches the battery off automatically. The battery has a high energy content when charged. The code of practice for their safe handling is found in Section 2 Safety and Section 6.9 Rechargeable battery in the operating instructions.
Description 3.3.10 On-board computer The on-board computer on the handlebars is used 3.3.10.1 Display as a control panel. It controls the system and all The display shows the main drive system indicators on the display screen using six buttons. functions and the ride data. Figure 36: BOSCH LED Remote on-board computer Figure 37: BOSCH Kiox 300 display The eBike Flow app can be accessed via...
Description Description of controls and screens 3.4.1 Handlebars Figure 38: Detailed view of handlebars with BOSCH Kiox 300, example 1, 6 Handle LED Remote control panel Rear wheel hand brake (behind handlebars) Air valve cap Bell Sag setting wheel Kiox 300 display Shifter Front wheel hand brake (behind handlebars) MY23I0a - 42_1.0_29.08.2023...
Description 3.4.2 BOSCH LED Remote on-board computer The on-board computer on the handlebars is used as a control panel. It controls the system and all indicators on the display screen using six buttons. Figure 39: Overview of BOSCH LED Remote on-board computer Decrease brightness button/ <...
Description 3.4.2.1 Selected level of assistance indicator 3.4.2.3 Battery level indicator (on-board com- puter) The higher the selected level of assistance, the The battery level indicator (on-board computer) more the drive system assists with pedalling. shows the battery charge level. You can also see eMTB mode is available for Performance Line CX the battery charge level on the LEDs on the drives.
Description Flash sequence Capacity Flash sequence Capacity 60 … 69% 10 … 19% 50 … 59% 0 … 9% Red LED is 40 … 49% flashing: The uppermost bar will flash if the battery is charging. 3.4.2.4 System message 30 … 39% The on-board computer indicates whether a critical or less critical error has arisen in the drive system.
Description 3.4.2.5 Software updates 3.4.2.6 Activity tracking User recognition is required on a PC or Software updates are automatically transferred to smartphone to record activities. the on-board computer in the background of the BOSCH eBike Flow smartphone app as soon as The rider needs to agree to location data being the app is connected to the on-board computer.
Description 3.4.2.7 Lock function When the lock function is used, the on-board computer acts in a similar way to a key for the drive system. Once the lock function is switched on, the e-bike drive unit assistance is deactivated by removing the on-board computer. The rider can continue to use the mechanical drive system.
Description 3.4.3 Display The display is controlled using the control panel. You open the second start screen by pressing the select button. Ø GESCHW. km/h 20.5 MAX. GESCHW. km/h 29.2 Figure 40: BOSCH Kiox 300 display Figure 42: Overview of start screen, screen 2 The following pages are on the display screen: Unit of speed •...
Description 3. Riding light symbol 3.4.3.2 Status screen You open the Status screen by pressing the The riding light symbol is shown when the <- button on the start screen. You can open the riding light is on. settings on this screen. 4.
Description 3.4.3.3 TRIP screen 3.4.3.4 Range screen You open the Trip screen by pressing the You open the Range screen by pressing the >- button on the start screen. >- button on the start screen. STRECKE REICHWEITE 19.4 FAHRZEIT h:min 02:02 eBIKE GESCHW.
Description 3.4.3.5 Fitness screen 3.4.3.6 ABS screen You open the Fitness screen by pressing the Only applies to pedelecs with this equipment >- button on the start screen. You open the ABS screen by pressing the >- button on the start screen. LEISTUNG BREMSDAUER KADENZ...
Description 3.4.3.7 Settings All system and service-relevant values can be read and changed in the settings. The settings menu structure is customised and may change when components or services are added. Menu Submenu My eBike → <Range reset> → <Auto trip reset> →...
Description 3.4.4 Handbrake There is a handbrake on the left and right of the handlebars. Figure 51: Front wheel (2) and rear (1) brake levers – Shimano brake used as an example The left handbrake (2) controls the front wheel The right handbrake (1) controls the rear wheel brake.
Description 3.4.4.1 SHIMANO SL-T6000 derailleur gears Only applies to vehicles with this equipment The gear shift unit is on the left of the handlebars. The gear shift unit features two switches and an indicator. Figure 52: SHIMANO SL-T6000 gear shift 1 Gear indicator 2 Lever A (gear shift) 3 Lever B (gear shift)
Description 3.4.4.2 SHIMANO hub gear Only applies to vehicles with this equipment SHIMANO hub gears feature a twist grip with a display on the right-hand side of the handlebars. Figure 53: SHIMANO SL-C30000-7 twist grip, top view Twist grip Gear indicator The Gear indicator shows the selected gear.
Description 3.4.4.3 ROHLOFF 500/14 hub gear Only applies to vehicles with this equipment You can switch gears individually after one another or skipping over several speeds on the ROHLOFF Speedhub 500/14 gear hub using a twist shifter. Figure 54: ROHLOFF gear shift Twist shifter When you change gears, coupling elements Gear indicator...
Description 3.4.5 Rechargeable battery 3.4.5.1 Battery level indicator screen The five green LEDs on the battery level indicator show the charge level when the battery is Each battery has its battery level indicator: switched on. Each LED represents 20% of battery capacity.
Description Technical data 3.5.1 Pedelec 3.5.4 LED Remote on-board computer Power output/system 250 W (0.25 kW) Internal lithium ion battery 3.7 V, 75 mAh Shut-off speed 25 km/h Charging temperature 0 °C … +45 °C Charging temperature 0 °C … +45 °C Operating temperature -5 °C …...
Description 3.5.7 Rechargeable battery 3.5.8 Protection class IPx7 3.5.7.1 BOSCH PowerTube 500 Operating temperature -5 °C … +40 °C Nominal voltage 36 V Storage temperature +10 °C … +40 °C Nominal capacity 13.4 Ah Weight 215 g Energy 500 Wh Table 24: Technical data for BOSCH PowerTube 750, BBP3770 horizontal, BBP3771 vertical Weight...
Description 3.5.9.1 ROHLOFF, Speedhub 500/14 Figure 58: Technical data for ROHLOFF Speedhub 500/14 CC DB OEM, black, 32 holes, with disc brake cover (1), quick release axle (2), CC OEM work plate (3) and external gear shift (4) Speedhub 500/14 CC DB Speedhub 500/14 CC DB XL Speedhub 500/14 CC DB OEM, black, 32 holes...
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Description Speedhub 500/14 CC DB Speedhub 500/14 CC DB XL Speedhub 500/14 CC DB OEM, black, 32 holes OEM, black, 32 holes XXL OEM, black, 32 holes Torque External gear shift control Electronic gear shift control E- Internal gear shift control Gear shift control Torque anchoring OEM2...
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Description Speedhub 500/14 CC DB Speedhub 500/14 CC DB XL Speedhub 500/14 CC DB OEM, black, 32 holes OEM, black, 32 holes XXL OEM, black, 32 holes Brake Centre disc mounting diameter [Ø mm] Bolt hole circle diameter for brake disc mount [Ø mm] Brake disc attachment screws 4 ×...
Description 3.5.11 Torque Model Torque Tool Axle Conventional axle nut 35 … 40 Nm* 15 mm spanner SR SUNTOUR screw-on axle 12AH2 Axle 8 … 10 Nm 6 mm hex bit Securing screw 5 … 6 Nm 5 mm hex bit SR SUNTOUR screw-on axle 15AH2 Axle...
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Description BOSCH Mini Remote Attachment screw 0.4 Nm (not 0.6 Nm, as written on mini-remote) 3 mm hex bit SHIMANO SC-E5003 0.8 Nm 3 mm hex bit Attachment screw Brake linings SHIMANO Hex key, 3 mm Circlip 2 … 4 Nm Slotted-head screwdriver TEKTRO for hydraulic disc brake system...
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Description SHIMANO for 5-hole version Attachment screws 2 … 4 Nm Star bit [no. 25] SHIMANO for 6-hole version Attachment screws 2 … 4 Nm Star bit [no. 25] TEKTRO for hydraulic disc brake system Attachment screws 4 … 6 Nm Torx®...
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Description SR SUNTOUR Damping side, top, aluminium 20 Nm SR SUNTOUR Damping side, bottom, without adjuster 10 Nm SR SUNTOUR Damping side, bottom, with adjuster 7 Nm SR SUNTOUR Fork head clamps 7 Nm SRAM RockShox, 35 Cover cap 28 Nm socket nut, 24 mm SRAM RockShox, Lyrik, Compression damper cover...
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Description SRAM RockShox Locking screw – remote control stop ring Hand-tight or 0.1 … 0.3 Nm 2 mm hex bit SRAM RockShox, Lyrik, Clamping screw – rebound adjuster ring 0.84 Nm 2.5 mm hex bit SRAM RockShox, Lyrik, Air suspension guide rod insert (Select+, Select, Base –...
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Description SHIMANO, FC-M8000, single version Attachment screw for crank/ chainring 12 … 14 Nm Star bit [no. 30] SHIMANO, FC-M8000, dual version Largest chainring 12 … 14 Nm Star bit [no. 30] Smallest chainring 16 … 17 Nm Star bit [no. 30] SHIMANO, FC-M8000, triple version Largest chainring...
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Description BOSCH motor BDU37xx 20 ± 2 Nm Torx Plus® P40, M8 × 16 6 x attachment screws for motor BOSCH Intuvia 100 bracket Torx ® Torx Plus ® Motor cover BOSCH motor cover BDU37xx Attachment screws for lower Initial fitting: 3 ± 0.5 Nm Torx®...
Transporting and storing Transporting and storing Weight and dimensions for transportation Weight and dimensions during transport # Not yet available when the instructions were produced Designated handles, lifting points The box does not have any handles. MY23I0a - 42_1.0_29.08.2023...
Transporting and storing Transportation 4.3.2 Transporting the pedelec 4.3.2.1 By car CAUTION Bicycle rack systems which use the handlebars or frame to hold the pedelec in an upside-down Crash caused by unintentional activation position exert inadmissible forces on its There is a risk of injury if the drive system is components during transportation.
Transporting and storing 4.3.4 Transporting the battery 4.3.2.3 By local transport Batteries are subject to hazardous goods You can normally take pedelecs on local public regulations. Undamaged batteries may be transport, e.g. by bus or suburban rail, if you transported by private persons in road traffic. purchase a bike ticket.
Transporting and storing Storing Always store pedelec, battery, on-board New battery computer, display and charger separately. Inspect battery for damage after delivery. Storage temperature +10 °C … +40 °C If batteries are faulty, observe instructions in Humidity 30%…85% Handling a damaged or faulty battery during storage and disposal (see Section 2.1.1).
Transporting and storing 4.4.4 Break in operation 4.4.4.1 Preparing for a break in operation 1 The pedelec needs to be cleaned with a damp Notice cloth and preserved with wax spray. Never wax the friction surfaces of the brake. Batteries discharge if they are not used. If the 2 Have the specialist dealer carry out battery is stored for a longer period of time when maintenance and basic cleaning and apply...
Assembly Assembly Scope of delivery WARNING 1 × pre-assembled pedelec 1 × front wheel Risk of eye injury Problems may arise if components are set 2 × pedals incorrectly. They may cause serious injuries to 2 × quick releases (optional) the face.
Assembly Commissioning Only trained specialist staff may perform initial commissioning since initial commissioning of the pedelec requires special tools and specialist knowledge. Experience has shown that a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride. It makes sense to prepare each pedelec so that it is fully ready for use immediately after being assembled.
Assembly 5.3.2 Preparing the wheel There is an arrow on the sides of the tyres with the • The FRONT rotation direction arrow indicates the recommended direction of rotation for the front inscription ROTATION to show the direction of wheel. rotation.
Assembly 5.3.3 Fitting the pedals The pedals have two different threads to ensure 3 Turn the pedal marked R anti-clockwise by they don’t come loose while the rider is pedalling. hand into the crank arm on the right as seen when facing the direction of travel.
Assembly 5.3.4 Checking the stem and handlebars 5.3.4.1 Checking the connections 5.3.4.3 Checking the bearing clearance 1 Stand in front of the pedelec. Clamp the front 1 Place the fingers of one hand on the upper wheel between your legs. Grasp the handlebar headset cup.
Operation Operation Risks and hazards WARNING WARNING Injuries and death caused by distraction Injuries and death caused by blind spots A lack of concentration while riding increases the Other road users, trucks, cars and pedestrians risk of an accident. This may cause a crash with often underestimate the speed of pedelecs.
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Operation Notice CAUTION Heat or direct sunlight can cause the tyre pressure Crash caused by material fatigue to increase above the permitted maximum pres- Intensive use can cause material fatigue. A com- sure. This can destroy the tyres. ponent may suddenly fail in case of material ...
Operation Tips for a greater range The pedelec’s range depends on many Gear switching habits influencing factors. A single battery charge may only last fewer than 20 kilometres but much more Use a low gear and a low level of assistance on than 100 is also possible.
Operation Error message 6.3.1 On-board computer The on-board computer indicates whether a Press selection button. critical or less critical error has arisen in the drive The error is acknowledged and the indicator for system. the selected level of assistance displays the colour for the configured level of assistance The error messages generated by the drive permanently.
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Operation Description Method of resolution If a battery fault is detected, two Contact specialist LEDs will flash on the battery dealer. level indicator. Code: No LEDs will light up if there is Check all plug connections. no power. Check contacts on the battery for dirt.
Operation Instruction and customer service The supplying specialist dealer will provide 6.5.1 Preparing customer service. Contact details can be found on the pedelec pass for these operating instructions. The following tools are required to adjust the pedelec: The specialist dealer will explain all the pedelec functions to the new owner in person, this being when the specialist dealer hands over the pedelec Tape measure...
Operation 6.5.2 Determining the sitting position The starting point for a comfortable posture is the Position on roadster Position on city bike correct position of the pelvis. If the pelvis is in the wrong position, it can cause different types of pain, e.g.
Operation 6.5.3 Seat post 6.5.4 Saddle 6.5.3.1 Adjusting the seat post to body weight 6.5.4.1 Replacing the saddle Not included in price Not included in price Seat post are components that may be replaced Saddles are components that may be replaced §...
Operation 6.5.4.2 Determining the saddle shape Ladies’ saddle To distribute the pressure optimally over the female bone structure in the seat area, a ladies’ saddle should: • have a relief opening far to the front • have a wide V-shaped saddle edge. Figure 68: Pressure points on a saddle, male anatomy To distribute the pressure on the male bone structure in the seat area optimally, the saddle...
Operation 6.5.4.3 Determining the minimum saddle width With corrugated cardboard With a gel cushion 1 Place corrugated cardboard on a flat, hard, 1 Smooth gel cushion. unpadded seat. 2 Place gel cushion on a flat, hard, unpadded 2 Sit in the middle of the corrugated board. seat.
Operation Using calculation Depending on the position, the following value is added to the minimum saddle width. Position on roadster + 4 cm Position on city bike + 3 cm Position on trekking bike + 2 cm Position on sports bike + 1 cm Triathlon/time trials + 0 cm...
Operation 6.5.4.6 Straightening the saddle 4 Take a test ride. Pedelec riders sit straight on the saddle at an Position saddle in direction of travel. In doing optimal saddle height. so, align the tip of the saddle with the top tube. •...
Operation 6.5.4.9 Adjusting the saddle position The saddle can be shifted on the saddle frame. The right horizontal position ensures an optimal leverage position for legs. This prevents knee pain and painful incorrect pelvis positions. If you have displaced the saddle more than 10 mm, you need to adjust the saddle height again since both settings affect one another.
Operation 6.5.4.10 Adjusting the saddle tilt The saddle tilt must be adjusted to the seat height, the saddle and handlebar position, and the saddle shape to ensure an optimum fit. The seating position can be optimised in this way if needed. The saddle prevents pedelec riders from slipping backwards or forwards when placed in a horizontal position.
Operation 6.5.5 Handlebars 6.5.5.1 Replacing the handlebars 6.5.5.3 Adjusting the hand position The hand is an optimal position on the handlebars Not included in price when the forearm and hand are in a straight line, i.e. the wrist is not bent. In this way, the nerves are Handlebars are components that may be §...
Operation 6.5.5.4 Adjusting the handlebars The handlebars and their position determine the posture that the pedelec rider adopts on the pedelec. 1 After selecting the seating position (see Section 6.5.2), determine the angle of the upper body and the upper arm. 2 Tension the back muscles when adjusting the handlebars.
Operation 6.5.6 Stem 6.5.6.1 Replacing the stem 2 Pull out the handlebars to the required height. Observe minimum insertion depth. Not included in price Handlebar-stem units are components that may § be replaced after approval by the vehicle or parts manufacturer.
Operation 6.5.6.5 Setting the quill stem 6.5.6.6 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork In the case of an Ahead stem, the stem is placed steerer form a permanently interconnected directly on the fork steerer, which protrudes over component, which is clamped in the fork steerer.
Operation 6.5.7 Handles 6.5.7.1 Replacing the handles 6.5.7.2 Adjusting ergonomic handles Only applies to pedelecs with this equipment Not included in price Handles with bolt clamps are components which § may be replaced without approval. Only handles that are approved for use on e-bikes may be used to replace the existing ones.
Operation 6.5.8 Tyres 6.5.8.1 Adjusting tyre pressure Tyre pressure in bar for body weight It is not possible to offer a general recommended Tyre width about about about tyre pressure for a particular pedelec or tyre. The 60 kg 80 kg 110 kg correct tyre pressure largely depends on the 25 mm...
Operation 6.5.9 Brake The handbrake grip distance can be adjusted to 6.5.9.3 Changing the handbrake position ensure that it can be reached more easily. The Having the handbrake in the correct position pressure point can also be adjusted to the pedelec prevents the rider from stretching their wrist too rider’s preferences.
Operation 6.5.9.4 Changing the handbrake inclination 2 Set the brake lever angle as indicated in the angle table. The nerves that pass through the carpal tunnel are connected to the thumb and the index and middle fingers. An excessively steep or 20 –...
Operation 6.5.9.6 Setting the grip distance for a MAGURA handbrake disc brake Only applies to pedelecs with this equipment The handbrake position can be adjusted to the WARNING rider’s requirements. Such adjustment does not affect the pressure point or the position of the Crash caused by incorrectly set grip distance brake linings.
Operation 6.5.9.7 MAGURA handbrake pressure point Only applies to pedelecs with this equipment The pressure point setting is adjusted using the WARNING twist knob. Turn the twist knob towards the plus (+) Brake failure due to incorrect setting symbol. If the pressure point is set with brakes where the ...
Operation 6.5.9.8 Setting the grip distance on a TEKTRO handbrake Only applies to pedelecs with this equipment The handbrake position can be adjusted to the Notice rider’s requirements. Undo 2 mm setting screw anti-clockwise. If the setting screw is fully removed, components ...
Operation 6.5.10 Gear shift Adjust the position of the gear shift to the pedelec 6.5.10.1 Replacing the gear shift riders' needs. Not included in price 1 Undo attachment screw. All gear shift components (rear derailleur, shifter, 2 Place control panel or shifter into the position §...
Operation 6.5.10.3 Registering the Rohloff gear hub Only applies to pedelecs with this equipment Each Rohloff hub has a unique consecutive serial number on its housing. Figure 99: ROHLOFF Speedhub 500/14 serial number You must register the gear hub so that Rohloff can provide servicing (maintenance, repair) and the warranty.
Operation 6.5.11 Riding light 6.5.11.1 Replacing the headlight 6.5.11.2 Replacing the rear light and (spoke) reflector Not included in price Not included in price Headlights may only be replaced after approval § The rear light and (spoke) reflector may be §...
Operation 6.5.11.4 Adjusting the headlight 1 Position the pedelec so that its front is facing a wall. 2 Mark the height of the headlight (1) on the wall with chalk. 3 Mark half the height of the headlight (2) on the wall with chalk.
Operation 6.5.12 On-board computer A smartphone with the eBike Flow application is 7 Follow the instructions on the display. required to use all drive system functions. The The user data will be synchronised once the pedelec is connected to the app via a Bluetooth® pairing process is complete.
Operation Once the lock function is switched on, the pedelec 6.5.12.7 Securing the on-board computer (optional) can only be put into use if: It is possible to secure the on-board computer so • the configured smartphone is switched on, that it cannot be removed. The locking plate does •...
Operation 6.5.12.9 Adjusting the on-board computer You can use the forward button (1) and back button (2) to access the different user interfaces with information on ride values even when riding. Notice This means both hands remain on the handlebars while you are cycling.
Operation 6.5.12.10Adjusting the on-board computer 6.5.12.11Selecting the the language 1 Open <System> menu item. The pedelec is stationary. You cannot open and adjust the settings while riding. 2 Open < Language> sub-menu item. Inserting the display. 3 Follow the instructions on the on-board ...
Operation 6.5.12.16Reset settings 1 Open <System> menu item. 2 Open <Settings reset> sub-menu item. 3 Follow the instructions on the on-board computer. All settings are reset to the factory settings. All user data has been cleared. MY23I0a - 42_1.0_29.08.2023...
Operation Accessories The following accessories are approved for i:SY pedelecs. 6.6.1 Child seat Notice Child seats may only be used with the vehicle § Observe the legal regulations on the use of manufacturer's approval and only if they are child seats.
Easily adjustable footrests and foot straps ensure a perfect fit and can be adapted as your child Notice grows. Compatible with i:SY Pannier Rack from year of manufacture 2022 onwards. The operating and safety instructions for the trailer system must be observed.
Operation 6.6.2.1 Approval for trailer with SHIMANO hub 6.6.2.3 Approval for trailer with ROHLOFF hub Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment As a basic rule, it is permitted to use a trailer in ROHLOFF Speedhub 500/14 combination with any SHIMANO hub.
This will reduce abrasion on paint 23000052 i:SY Pannier Rack Basket and wear on components. 23000035 i:SY Pannier Rack Trunk Bag There are two holding fixtures beneath 23000034 i:SY Foldable Basket MonkeyLoad bags and baskets which fit into the More information at: pannier rack fastening points precisely.
Front baskets may only be used with the vehicle § manufacturer's approval and only if they are approved for use on e-bikes. 6.6.4.1 i:SY, KLICKfix Front Carrier Figure 111: i:SY, MIK Front Carrier • Compatible with the BASIL Buddy dog basket • MIK system integrated •...
Operation 6.6.4.3 i:SY, MAXI Front Carrier 6.6.4.4 i:SY, Lowrider Figure 112: i:SY, MAXI Front Carrier Figure 113: i:SY, Lowrider • Material: steel Attached to the fork; suitable for the watertight • Colour: black i:SY pannier rack bags • Dimensions: 45 x 16 x 29 cm (W x H x D) •...
6.6.5.3 i:SY, Front Shopping Basket Panniers and cargo boxes are permitted if they § are approved for use on e-bikes. 6.6.5.1 BASIL, Buddy Dog Basket by i:SY Figure 116: i:SY, Front Shopping Basket Shopping basked for KLICKfix Front Carrier •...
Operation 6.6.6 Mobile holder 6.6.6.2 Releasing the mobile This phone case, used as the base for the SP 1 Turn the mobile 90° to the left. Connect system, is mounted on the stem. The fastener is released. Depending on the holder model, a mobile can either be fitted directly on the handlebars or on the 2 Remove mobile.
Parallelogram suspension for use on e-bikes may be used to replace seat post existing ones. i:SY motor protective cover Replacing with different sizes and hardnesses i:SY battery protective cover within a product series is permitted for seat i:SY contacts protective cover posts.
Operation Personal protective equipment and accessories for road safety Seeing and being seen is crucial in road traffic. 7 The two separate brakes on the pedelec must The following requirements must be met for riding work at all times. a pedelec safely on public roads. 8 The clear sounding bell must be fitted and must work.
Operation Straightening the quickly 6.10 Lowering the pedals adjustable stem CAUTION Only applies to pedelecs with this equipment 1 Open stem clamping lever. Crushing fingers in the pedal folding latch The pedal folding latch uses a high clamping force. There is a risk of crushing fingers in the latch.
Operation 6.11 Using the pannier rack CAUTION Crash caused by loaded pannier rack The pedelec is handled differently with a loaded pannier rack, in particular when the rider needs to steer and brake. This can lead to a loss of control. This may cause a crash with injuries.
Operation 6.13.1 Using the leather saddle 6.16 Using the handlebars Sunlight and UV light tarnish the colour and cause Wear heavily padded cycling gloves. the leather to dry out and fade. This helps protect sensitive areas of your ...
Operation 6.16.2 Using bar ends Only applies to pedelecs with this equipment Bar ends can be added to normal handlebars. Adjustable bar ends feature a ball joint which you can use to choose the optimum position as required. Adjust bar ends correctly. To do so, your hand, elbow and shoulder must be in line with one another when the hand takes hold of the bar ends.
Operation 6.17 Using the battery Switch off the battery and the drive system before 3 Keep the lock open with the key. removing or inserting the battery. 4 Push the battery upwards (3). 6.17.1 Inserting the battery The battery can be heard locking into place. 5 Check battery to ensure it is firmly in place on ...
Operation 6.17.3 Charging the battery The battery can remain on the pedelec or can be removed for charging. Interrupting the charging process does not damage the battery. The battery is fitted with a temperature monitoring system which only allows charging within a temperature range between 0 °C and 40 °C.
Operation 6.18 Using the electric drive system 6.18.1 Switching on the electric drive On-Off button (battery) system Press the On-Off button (battery) briefly. All LEDs on the on-board computer will light up briefly. CAUTION The battery level is displayed in colour by the battery level indicator (on-board computer) and Crash caused by lack of readiness for braking the configured level of assistance by the...
Operation 6.19 Using the on-board computer Symbol Designation > Increase brightness button/ forward button Notice < Decrease brightness button/ back button Never use on-board computer, the display or Plus button/ light button the display mount as a handle. If the on-board computer, display or display mount are used to 10 –...
Operation 6.19.3 Using the riding light 6.19.5 Using the push assist system The drive system needs to be already switched on to turn on the riding light. CAUTION Injury from pedals or wheels The pedals and the drive wheel turn when the push assist system is used.
Operation 6.19.6 Selecting the level of assistance 1 Press Push assist button for longer than 1 seconds. Hold down the button. The control panel is used to set how much the The battery level indicator goes out and a white electric drive should assist the rider when running light in the direction of travel indicates pedalling.
Operation 6.20 Using the brake 6.20.1 Using the handbrake Only applies to pedelecs with this equipment WARNING Crash caused by brake failure Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely.
Operation 6.21 Gear shift The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute. ...
Operation 6.21.2 Using a SHIMANO hub gear Only applies to pedelecs with this equipment CAUTION Crash caused by incorrect use If the rider applies too much pressure on the pedals during a gear change and activates the shifter or changes several gears at a time, their feet may slip from the pedals.
Operation 6.21.3 Using eShift 6.21.3.2 Using eShift with manual SHIMANO DI2 hub gears eShift refers to the integration of electronic gear Only applies to pedelecs with this equipment shift systems into the electric drive system. The new gear is shown briefly on the on-board 6.21.3.1 Using eShift with SHIMANO DI2 computer each time it is changed.
Operation 6.21.4 Using a ROHLOFF gear shift Only applies to pedelecs with this equipment You turn the twist grip to shift gears with the ROHLOFF gear hub. WARNING Risk of falling if gear shift subject to high pedal load Shifting gears when applying great force to the pedals produces a strong, shock-like impact load on the coupling elements in the gear mechanism.
Operation 6.22 Parking Checklist after each ride Notice Cleaning Heat or direct sunlight can cause the tyre pressure Lights and reflectors See Section 7.2.5 to increase above the permitted maximum Brake See Section 7.2.5 pressure. This can destroy the tyres. ...
Operation 6.22.1 Screwing in the quickly adjustable 6.23 Folding up the pedal stem Only applies to pedelecs with this equipment CAUTION Screw in the quickly adjustable stem to save Crushing fingers in the pedal folding latch space when parking. The pedal folding latch uses a high clamping 1 Open stem clamping lever.
Operation 6.23.1 Activating the lock function Only applies to pedelecs with this equipment Remove the on-board computer used during set-up. The lock function is activated. The drive system now provides no assistance However, the rider can continue to use the pedelec without assistance.
Cleaning, maintenance and inspection Cleaning, maintenance and inspection Clean, maintain and inspect pedelec as indicated on checklists. Complying with these cleaning instructions can increase operational reliability, reduce wear on components, extend the service life of components and ensure safety. Checklist: Before each ride Checklist: weekly tasks Check everything is sufficiently...
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Cleaning, maintenance and inspection Checklist: monthly tasks Checklist: monthly tasks Cleaning the battery See Section 7.3.2 Cleaning the motor See Section 7.3.3 Clean on-board computer See Section 7.3.1 Clean hub See Section 7.3.12 Clean on-board computer See Section 7.3.1 Cleaning the frame...
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Cleaning, maintenance and inspection Checklist: Tasks performed at least every six months Checklist: Tasks performed at least every six months (or every 1,000 km) (or every 1,000 km) Check Bowden cables gear Servicing the stem See Section 7.4.6 See Section 7.5.11.2 shift...
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Cleaning, maintenance and inspection CAUTION WARNING Crash and falling caused by unintentional Crash caused by brake failure activation Oil or lubricant on the brake disc in a disc brake There is a risk of injury if the electric drive system or on the rim of a rim brake can cause the brake is activated unintentionally.
Cleaning, maintenance and inspection Before each ride Complying with these cleaning instructions is the 7.1.5 Checking the pannier rack only way to reduce wear on components, increase 1 Hold onto pedelec by its frame. Hold onto the operating hours and guarantee safety. pannier rack with the other hand.
Cleaning, maintenance and inspection 7.1.9 Checking the suspension seat post Deflect and let the suspension seat post rebound. If you hear unusual noises when the suspension seat post deflects and rebounds, or it yields without any resistance, take pedelec out of service.
Cleaning, maintenance and inspection After each ride Complying with these cleaning instructions is the 7.2.4 Cleaning the pedals only way to reduce wear on components, increase the operating hours and guarantee safety. The following items should be ready for use to clean the pedelec after each ride: ...
Cleaning, maintenance and inspection Basic cleaning Complying with these basic cleaning instructions 7.3.2 Cleaning the battery is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following are required for basic cleaning: CAUTION Tool Cleaning agent Risk of fire and explosion due to penetration by...
Cleaning, maintenance and inspection 7.3.4 Cleaning the frame, fork, pannier 7.3.7 Cleaning the handles rack, guards and kickstand 1 Clean handles with sponge, water and soapy water. 1 Soak the components with dish-washing 2 Rinse off component with water from a detergent if the dirt is thick and ingrained.
Cleaning, maintenance and inspection 7.3.9 Cleaning the saddle 7.3.12 Cleaning the hub 1 Clean the saddle with lukewarm water and a 1 Put on protective gloves. cloth dampened with soapy water. 2 Remove dirt from hub with a sponge and soapy 2 Rinse off component with water from a water.
Cleaning, maintenance and inspection 7.3.16 Cleaning the brake 7.3.14.1 Cleaning the shifter 7.3.16.1 Cleaning the handbrake Carefully clean shifter with a damp, soft cloth. Carefully clean the handbrake with a damp, 7.3.15 Cleaning the cassette, chain wheels soft cloth. and front derailleur 7.3.17 Cleaning the brake disc...
Cleaning, maintenance and inspection 7.3.19 Cleaning the chain Notice Never use aggressive (acid-based) cleaners, rust removers or degreasers when cleaning the chain. Never use gun oil or rust remover spray. Never use chain cleaning devices or chain cleaning baths.
Cleaning, maintenance and inspection Maintenance Complying with these servicing instructions is the 7.4.1 Maintain frame only way to reduce wear on components, increase the operating hours and guarantee safety. Notice Hard wax polish and protection wax are particularly resistant on gloss paintwork. These car accessory retail products are unsuitable for matt paint finishes.
Cleaning, maintenance and inspection 7.4.3 Maintain pannier rack 7.4.6 Maintaining the stem 1 Dry pannier rack with a cloth. 1 Spray painted and polished metal surfaces 2 Spray pannier rack with spray wax and leave to with wax spray and leave to dry. dry.
Cleaning, maintenance and inspection 7.4.8 Maintaining the handles Maintaining the 7.4.9.2 carbon seat post Maintaining 7.4.8.1 rubber handles 1 Apply talcum powder to sticky rubber handles. Notice Notice Rain and puddle water can cause contact Never apply talcum powder to leather or foam corrosion if carbon seat posts are used in an handles.
Cleaning, maintenance and inspection 7.4.12 Maintaining the hub 7.4.14 Maintaining the gear shift Maintaining 7.4.14.1 the rear derailleur articu- lated shafts and jockey wheel 1 Apply wax spray especially around the spoke holes. In doing so, ensure that no wax is applied to brake parts.
Cleaning, maintenance and inspection 7.4.16 Maintaining the chain 7.4.16.1 Maintaining the chain and all-round chain guard Place newspaper or paper towels underneath to Place newspaper or paper towels underneath to collect chain oil. collect chain oil. 1 Lift rear wheel. 1 Lift rear wheel.
Cleaning, maintenance and inspection 7.4.18 Maintaining the brake 7.4.18.1 Maintaining the handbrake Notice Never treat brake handbrake with degreaser or penetrating oil spray. Lubricate articulated joints and mechanical parts which are accessible from outside with a few drops of spray oil or precision mechanics oil.
Cleaning, maintenance and inspection Inspection The following tools are required for an inspection: 7.5.1.1 Checking tyre pressure Notice Gloves If the tyre pressure is too low in the tyre, the tyre Ring spanners does not achieve its load bearing capacity. The 8 mm, 9 mm, 10 mm, 13 mm, 14 mm and 15 mm tyre is not stable and may come off the rim.
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Cleaning, maintenance and inspection Dunlop valve Schrader valve Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment The tyre pressure cannot be measured on the It is recommended to use an air pump at a filling station or a modern bicycle air with a pressure simple Dunlop valve.
Cleaning, maintenance and inspection 7.5.1.2 Checking the tyres 2 Check the side walls for wear. If there are any cracks or tears, the tyre must be replaced. The tread is far less important for bicycle tyres than it is for car tyres, for example. Consequently, tyres can still be used with a worn tread with the exception of tyres on mountain bikes.
Cleaning, maintenance and inspection 7.5.1.3 Checking the rims 7.5.1.5 Checking the nipple well The nipple holes can weaken the tyre bed. WARNING Check to see if cracks are emerging from the nipple holes. Crash caused by a worn rim ...
Cleaning, maintenance and inspection 7.5.2 Checking the brake system 7.5.2.2 Checking the hydraulic brake system CAUTION 1 Pull on the handbrake and check whether any brake fluid leaks out of the lines, connections or on the brake linings. Crash caused by brake failure Worn brake discs and brake linings and a lack of 2 If any brake fluid leaks from anywhere, take hydraulic fluid in the brake cable reduce the...
Cleaning, maintenance and inspection 7.5.2.4 Checking the disc brake Only applies to pedelecs with this equipment Checking the brake linings Checking the brake discs Check that the brake linings are no less than Put on gloves as the brake disc is very sharp. 1.8 mm wide at any point and there are no less 1 Take hold of brake disc and wiggle it gently to than 2.5 mm between the brake lining and...
Cleaning, maintenance and inspection 7.5.3 Checking the chain 3 Check the chain tension at three to four points. If the deviation is greater than 20 mm, tighten Check chain for rust, damage and chain links chain. that are difficult to move. ...
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Cleaning, maintenance and inspection Check 1 Insert gauge between two chain links on the right-hand side. There is a different wear gauge for each chain, depending on the manufacturer: Figure 159: Gauge is inserted 2 Lower gauge down to the left-hand side. Figure 154: Example of a KMC gauge Figure 160: Lower gauge to the left Figure 155: Example of a SHIMANO gauge...
Cleaning, maintenance and inspection 7.5.4 Checking the belt The tooth profile is pointed and teeth have worn thinner. Contact specialist dealer. The belt sprocket does need to be replaced. 7.5.4.1 Checking the belt for wear Check belt for indications of wear: Figure 163: Indications of wear on a belt Figure 165: Worn tooth profile 1 Carbon tensile fibres are exposed...
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Cleaning, maintenance and inspection There are three common methods of measuring 1 Open app. belt tension: 2 Click on the voltage symbol. • Gates Carbon Drive mobile app for iPhone® and 3 Click on MEASURE. Android®, • Gates Krikit tension meter and 4 Point phone microphone towards the belt.
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Cleaning, maintenance and inspection 3 Press the check gauge down with just one ECO tension tester finger until it clicks into place. Not included in price 1 Attach the measuring stick on the belt. Figure 169: Pressing the check gauge down with one finger 4 Take reading where line A meets line B.
Cleaning, maintenance and inspection 7.5.5 Checking the riding light 1 Check the cable connections on the headlight If the headlight or rear lights do not come on, take pedelec out of service. Contact specialist and rear light for damage and corrosion and dealer.
Cleaning, maintenance and inspection 7.5.6 Checking the stem 7.5.9 Checking the seat post 1 Take seat post out of the frame. The stem and quick release system must be 2 Check seat post for cracks and corrosion. inspected at regular intervals. The specialist dealer should adjust them if they require 3 Reinsert seat post.
Cleaning, maintenance and inspection 7.5.11 Checking the gear shift 4 Check that there is clearance between the chain tensioner and spokes. 1 Check that all gear shift components are free of If there is no clearance or the chain scrapes damage.
Cleaning, maintenance and inspection 7.5.11.5 Adjusting the ROHLOFF hub 7.5.11.6 Adjusting the cable-operated gear shift, dual-cable Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment 1 Check whether shift cable tension is set in such ...
Cleaning, maintenance and inspection 7.5.11.8 Checking kickstand stability 1 Place the pedelec on a slight elevation of 5 cm. 2 Extend kickstand. 3 Jolt pedelec to check stability. If pedelec topples over, tighten screws or change height of the kickstand. MY23I0a - 42_1.0_29.08.2023...
Inspection and maintenance Inspection and maintenance Initial inspection Component-specific maintenance After 200 km or 4 weeks after purchase High-quality components require extra maintenance. The tasks require technical Vibrations produced while riding can cause expertise, special tools and special lubricants. screws and springs that were tightened during The pedelec may become damaged if the pedelec manufacture to settle or come loose.
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Inspection and maintenance Inspection and maintenance intervals for suspension fork Inspection and maintenance intervals for seat post SR SUNTOUR suspension fork by.schulz suspension seat post Maintenance 1 Every 50 hours Maintenance After the first 250 km; every 1500 km after ...
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Inspection and maintenance Inspection and maintenance intervals for rear frame Inspection and maintenance intervals for hub damper SHIMANO 11-speed hub RockShox rear frame damper Internal oil change and maintenance 1,000 km after Service air chamber assembly Every 50 hours start of use, then ...
Inspection and maintenance CAUTION WARNING Hazard for the environment due to toxic Injury due to damaged brakes substances Special tools and specialist knowledge are The brake system contains toxic and required to repair the brakes. Incorrect or environmentally harmful oils and lubricants. Such unauthorised assembly can damage the brakes.
Inspection and maintenance Perform major inspection Complying with these inspection and maintenance instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Diagnosis and documentation of current status Fre- Components Description Criteria Measures if rejected quency Accept- Inspection...
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Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.5 O.K. Dirt Cleaning month 6 months … Section 7.4.6 O.K. Untreated Stem 6 months Check mount fas- Section 7.5.6 …...
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Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Wheel Before Concentricity Section 7.1.7 … O.K. Not straight Re-mount wheel each ride Wheel 6 months Assembly Section 7.5.1 … O.K. Loose Adjust quick release Once a Cleaning Section...
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Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.12 O.K. Dirt Cleaning month Once a Care … Section 7.4.12 O.K. Untreated Treat month Hub gear 6 months Check mount fas- …...
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Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Back-pedal 6 months Attachment Check mount … O.K. Loose Retighten screws brake braking fastening armature 6 months Attachment Check mount … O.K. Loose Retighten screws Brake system fastening...
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Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance 6 months First examination See Section on … O.K. Error message Contact battery manu- Rechargeable Assembly facturer; take out of battery service, new battery 6 months Firmly in position, Check mount...
Inspection and maintenance 8.5.1 Inspect frame 8.5.3 Inspecting and maintaining the rear frame damper 1 Check frame for cracks, warping and damage Only applies to pedelecs with this equipment to the paintwork. If there are any cracks, warping or damage to the paintwork, remove the pedelec from WARNING service.
Inspection and maintenance 8.5.5 Inspecting the stem CAUTION Incorrectly fastened screws may come loose due to impact. The stem may no longer be firmly fixed Hazard for the environment due to toxic in its position as a result. This will cause a crash substances with injuries.
Inspection and maintenance 8.5.7 Inspecting the axle with quick The quick release lever is flush with the lower housing. release You should be able to see slight impression on the palm of your hand when you close the quick CAUTION release lever.
Inspection and maintenance 8.5.8 Inspecting the fork 8.5.8.1 Inspecting the carbon suspension fork Only applies to pedelecs with this equipment WARNING 1 Remove fork. 2 Check fork for cracks, warping and damage to Injury due to explosion the paintwork. The air chamber is pressurised. When the air 3 You need to distinguish between scratches on system in a faulty suspension fork is maintained, the paintwork and impacts if the carbon...
Inspection and maintenance 8.5.9 Inspecting the seat post 8.5.9.2 Inspecting and greasing BY.SCHULZ suspension seat post Only applies to pedelecs with this equipment WARNING 1 Remove seat post from the frame. Intoxication from lubrication oil 2 Remove safety and protective cover. The lubrication oil for Eightpins seat posts is toxic 3 Clean seat post on the inside and outside.
Inspection and maintenance 8.5.9.3 Inspecting and greasing RS SUNTOUR suspension seat post Only applies to pedelecs with this equipment 1 Remove seat post from the frame. 2 Remove safety and protective cover. 3 Examine seat post rack for scratches, cracks and fractures.
Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Preventing pain The pedelec is both a means of transport and a piece of sports equipment that promotes health. After the first few rides, you may experience sore muscles the next day. However, permanent pain should never occur during or after a ride.
Troubleshooting, fault clearance and repair 9.1.1 Sitting discomfort Around 50% of all pedelec riders experience Solution sitting discomfort: • Adopt an optimal riding position (see • Pressure pain in the sitting bones Section 6.5.2). • Pain in the lower back •...
Troubleshooting, fault clearance and repair 9.1.4 Pain in shoulders and nape of neck The weight of the upper body places a strain on Solution the shoulders due to the bent-forward posture. • A more upright riding position will The more stretched the position is, the more strain immediately reduce pain.
Troubleshooting, fault clearance and repair 9.1.7 Knee pain Pedelec riding is a sport that is easy on the knee Solution joints and is recommended for beginners. Very • Contact specialist dealer. Have the powerful forces are transmitted from the thigh to pedelec adjusted (see Section 6.5).
Troubleshooting, fault clearance and repair Drive system The control panel indicates whether a critical or less critical error has arisen in the drive system. The error messages generated by the drive system can be read in the eBike Flow app and by the specialist dealer.
Troubleshooting, fault clearance and repair 9.2.2 Errors in assistance function Symptom Cause Remedy Assistance is not Is the battery charged sufficiently? Check battery is charged. available. Recharge the battery if it is almost flat. Press On-Off button (battery). Is the system switched on? ...
Troubleshooting, fault clearance and repair 9.2.3 Battery errors Symptom Cause Remedy The battery discharges The battery may be at the end of its Replace old battery with new one. very quickly. useful life. The battery cannot be Is the charger mains plug firmly Disconnect the charger mains plug and plug it in again.
Troubleshooting, fault clearance and repair Symptom Cause Remedy There is an unusual Remove from the battery immediately. smell. Contact the fire service immediately. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove from the battery immediately. the battery.
Troubleshooting, fault clearance and repair 9.2.6 Correcting disc brake faults Symptom Cause Remedy Ringing and unusual Contact specialist dealer. Fit a city or trekking tyre. Riding on asphalt with off-road tyres. sounds from disc brakes. Dirty or greasy brake disc. ...
Troubleshooting, fault clearance and repair 9.2.7 Problems with hub gear Symptom Cause Remedy A noise is heard when the All gear speeds except 1. pedals are turning. A noise is heard when the pedelec is pushed All gear speeds except 1. backwards.
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Troubleshooting, fault clearance and repair Symptom Cause Remedy Strange noises occur when the brakes are Contact specialist dealer. applied. Rotation feels stiff during Contact specialist dealer. free rotation. Chain jumps between the gearwheels when gear is Gearwheels and/or chain worn. Contact specialist dealer.
Troubleshooting, fault clearance and repair 9.2.8 Problems with Rohloff hub gear The ROHLOFF Service Team can be reached at Shipping parts is very expensive or impossible in service@rohloff.de. The service strives to help some countries. That is why sufficient spare parts cyclists around the world with technical problems for components subject to wear or at risk of falling and purchasing spare parts.
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Troubleshooting, fault clearance and repair Symptom Cause Remedy Reduce the shift cable tension. Shift cable tension too high If the problem is not solved, contact your specialist dealer. Shift cables worn, dirty or damaged. Wrong shift cables fitted Contact specialist dealer (fit new shift cables). Cable routing has too many bends or kinks.
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Troubleshooting, fault clearance and repair Symptom Cause Remedy Oil can form around the shaft seals, the housing lid gasket and the oil drain screw due to variations in air temperature and pressure. This is not a defect. Traces of oil film (no droplets) ...
Troubleshooting, fault clearance and repair 9.2.9 Correcting freewheel faults Symptom Cause Remedy Cover forgotten after fitting. Contact specialist dealer. Check installation correct. Freewheel blocked. Contact specialist dealer. Measure the length of the socket. If After fitting, socket was compressed by over-tightening the quick-release axle.
Troubleshooting, fault clearance and repair 9.2.10 Correcting lighting faults Symptom Cause Remedy The front light or rear light The default settings in the electric drive Take pedelec out of service immediately. does not go on, even system have probably been configured when the switch is Contact specialist dealer.
Troubleshooting, fault clearance and repair 9.2.13 Correcting other faults and errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been This is not a malfunction. switch is pressed but the deactivated. switch cannot be operated.
Troubleshooting, fault clearance and repair Repairs at the specialist dealer Expert knowledge and special tools are required 9.3.3 Repairing the suspension fork for many repairs. For this reason, repairs may only be carried out at a specialist dealer. These 9.3.3.1 Removing paint damage on the fork include: 1 Gently sand paintwork damage with 600-grit •...
Troubleshooting, fault clearance and repair 9.3.4 Replacing the riding light Only use components in the corresponding power class for replacement. 9.3.5 Adjusting the headlight The headlight must be positioned so that its light beam shines on the road 10 m in front of the pedelec (see Section 6.4).
Troubleshooting, fault clearance and repair 9.3.7 Replacing pedelec components if lock function is installed 9.3.7.1 Replacing a smartphone 1 Install Bosch eBike connect app on the new smartphone. 2 Log on using the same account which was used to activate the lock function. 3 Connect on-board computer with the smartphone while the on-board computer is in use.
Recycling and disposal Recycling and disposal This device is marked according to the recycling saves reserves of raw materials and European Directive 2012/19/EU on ensures that all the regulations for protection of waste electrical and electronic health and the environment are adhered to when equipment –...
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Recycling and disposal Waste type Disposal Dispose of Residual waste Residual waste bin (grey bin) Biodegradable lubricants Residual waste bin (grey bin) Biodegradable oils Cleaning cloths covered in biodegradable oil Filament lamps, halogen lamps Residual waste bin (grey bin) Hazardous waste Recycling Batteries, rechargeable batteries Return to the battery manufacturer.
Documents Documents 11.1 Assembly report Frame number: Date: Components Description Criteria Measures if rejected Assembly Accept- Tests Rejection /inspection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstands Check mount fastening Functional check O.K. Loose Retighten screws Tyre pressure too low/ Tyres Tyre pressure check O.K.
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Documents Components Description Criteria Measures if rejected Assembly Accept- Tests Rejection /inspection ance Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage sprocket/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening...
Documents 11.2 Inspection and maintenance log Diagnosis and documentation of current status Date: Frame number: Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Check mount Kickstands 6 months Functional check O.K.
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Documents Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Brake system Check mount Handbrake 6 months O.K. Loose Retighten screws fastening Top up brake fluid; Depending on time of take Pedelec out of Brake fluid 6 months Check fluid level O.K.
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Documents Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Electric drive system Check for damage Functional check O.K. No screen, Restart; test battery; On-board defective new software or new 6 months computer screen display on-board computer; take out of service Check control panel Functional check...
Documents 11.3 Parts list 11.3.1 E5 ZR F CX Frame i:SY frame, uni, MY23 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609 Clincher Weight: 910 g Size: 60-406 (20")
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On front light | On rear light | Wheel … Front | Rear | Side Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: bicycle designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel 635 mm or more and less than 750 mm.
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Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube. It is normally connected to the fork crown or a safe and efficient performance.
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Glossary Operating instructions Seat post Source: ISO/DIS 20607:2018: part of the user Source: EN 15194:2017: component that clamps information that machine manufacturers provide the saddle (with a bolt or assembly) and connects to machine operators; it contains guidance, it to the frame. instructions and tips related to the use of the Shut-off speed machine in all its life cycle phases.
Glossary 12.1 Abbreviations Weight of the ready-to-ride pedelec Source: ZEG: the indicated weight for a ready-to- Abbreviation Meaning/derivation ride pedelec refers to the weight of a pedelec at the time of sale. The weight of each additional Anti-blocking system accessory must be added to this weight Bluetooth Low Energy EPAC Electric power-assisted cycle...
– Part 2: Lithium systems Cologne, 02.05.2022 ……………………………………………………………………………………………… Georg Honkomp, Managing Director of i:SY GmbH Co. KG * Community member who is authorised to compile the technical documentation MY23I0a - 42_1.0_29.08.2023...
Appendix Directive declaration of conformity with RED Directive LED Remote KIOX 300 Robert Bosch GmbH, Bosch eBike Systems, Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the LED Remote radio hereby declares that the Kiox 300 radio system system type complies with Directive 2014/53/EU. type complies with Directive 2014/53/EU.
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Keyword index Mountain bike, 250 - initial inspection 187 - check, 158, 182 Mountain bike, see MTB - inspect (specialist dealer) - switch off 143 MTB, see mountain bike - switch on 143 Mudguard 20 - major inspection 187 Rim brake locking lever 41 Mudguard, - sell, 90 Rim, 31, 35...