I:SY E5 ZR F Translation Of The Original Operating Instructions

I:SY E5 ZR F Translation Of The Original Operating Instructions

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IMPORTANT
READ CAREFULLY BEFORE USE
KEEP IN SAFE PLACE READY TO CONSULT AT LATER DATE
Translation of the original operating instructions for
i:SY pedelecs with BOSCH Intuvia on-board computer
E5 ZR F | E5 ZR F Comfort | E5 ZR F LTD | E5 ZR RT | E5 ZR RT Comfort | E5 ZR RT LTD
N3.8 ZR F | N3.8 ZR F LTD | S8 K | XXL E5 ZR F Comfort | XXL E5 ZR RT Comfort
XXL N3.8 ZR F | XXL N3.8 ZR F LTD
G-01 ... G-09, I-01 ... I-04
M Y 2 3 I 0 a - 5 2 _ 1 . 0 _ 2 9 . 0 8 . 2 0 2 3

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Summary of Contents for I:SY E5 ZR F

  • Page 1 BOSCH Intuvia on-board computer E5 ZR F | E5 ZR F Comfort | E5 ZR F LTD | E5 ZR RT | E5 ZR RT Comfort | E5 ZR RT LTD N3.8 ZR F | N3.8 ZR F LTD | S8 K | XXL E5 ZR F Comfort | XXL E5 ZR RT Comfort XXL N3.8 ZR F | XXL N3.8 ZR F LTD...
  • Page 2: Table Of Contents

    Contents Contents About these operating instructions Manufacturer Laws, standards and directives Language For your information 1.4.1 Warnings 1.4.2 Markups Aim of the operating instructions Type number and model Frame number Identifying the operating instructions Safety Residual risk 2.1.1 Risk of fire and explosion 2.1.2 Electric shock 2.1.3...
  • Page 3 Contents 3.3.3.2 Tyre suspension 3.3.4 Wheel 3.3.4.1 Tyres 3.3.4.2 Tube-type tyre 3.3.4.3 3.3.4.4 Valve 3.3.4.5 Spoke 3.3.4.6 Spoke nipples 3.3.4.7 3.3.5 Saddle 3.3.5.1 Ladies’ saddle 3.3.5.2 Men’s saddle 3.3.6 Seat post 3.3.6.1 Patent seat post 3.3.6.2 Suspension seat post 3.3.7 Brake 3.3.7.1 Mechanical brake...
  • Page 4 Contents 3.5.8 Bicycle lighting 3.5.9 Tyres 3.5.9.1 SCHWALBE puncture protection level 3.5.10 BY.SCHULZ G2 seat post 3.5.11 Torque Transporting and storing Weight and dimensions for transportation Designated handles, lifting points Transportation 4.3.1 Using the transport securing system 4.3.2 Transporting the pedelec 4.3.2.1 By car 4.3.2.2...
  • Page 5 Contents Instruction and customer service Adjusting the pedelec 6.5.1 Preparing 6.5.2 Determining the sitting position 6.5.3 Seat post 6.5.3.1 Adjusting the seat post to body weight 6.5.4 Saddle 6.5.4.1 Replacing the saddle 6.5.4.2 Determining the saddle shape 6.5.4.3 Determining the minimum saddle width 6.5.4.4 Selecting the saddle hardness 6.5.4.5...
  • Page 6 MIK Front Carrier 6.6.4.3 i:SY, MAXI Front Carrier 6.6.4.4 i:SY, Lowrider 6.6.5 Panniers and cargo boxes 6.6.5.1 BASIL, Buddy Dog Basket by i:SY 6.6.5.2 Wire dome for the Buddy dog basket 6.6.5.3 i:SY, Front Shopping Basket 6.6.6 Mobile holder 6.6.6.1 Fastening the mobile 6.6.6.2...
  • Page 7 Contents 6.14.1 Lowering the saddle 6.14.2 Raising the saddle 6.15 Using the bell 6.16 Using the handlebars 6.16.1 Using multi-position handlebars 6.16.2 Using bar ends 6.16.3 Using leather handles 6.17 Using the battery 6.17.1 Inserting the battery 6.17.2 Removing the battery 6.17.3 Charging the battery 6.18...
  • Page 8 Contents 7.2.4 Cleaning the pedals 7.2.5 Cleaning the brake 7.2.6 Cleaning the suspension seat post 7.2.7 Cleaning the rear frame damper Basic cleaning 7.3.1 Cleaning the on-board computer and control panel 7.3.2 Cleaning the battery 7.3.3 Cleaning the motor 7.3.4 Cleaning the frame, fork, pannier rack, guards and kickstand 7.3.5 Cleaning the stem...
  • Page 9 Contents Inspection 7.5.1 Checking the wheel 7.5.1.1 Checking tyre pressure 7.5.1.2 Checking the tyres 7.5.1.3 Checking the rims 7.5.1.4 Checking the nipple holes 7.5.1.5 Checking the nipple well 7.5.1.6 Checking the rim hooks 7.5.1.7 Checking the spokes 7.5.2 Checking the brake system 7.5.2.1 Checking the handbrake 7.5.2.2...
  • Page 10 11.1 Assembly report 11.2 Inspection and maintenance log 11.3 Parts list 11.3.1 E5 ZR F, POP ART E5 ZR F 11.3.2 E5 ZR F Comfort 11.3.3 E5 ZR RT, POP ART E5 ZR RT 11.3.4 E5 ZR RT Comfort 11.3.5 N3.8 ZR...
  • Page 11 Contents 11.3.6 N3.8 ZR B 11.3.7 S8 K 11.3.8 XXL E5 ZR F COMFORT 11.3.9 XXL E5 ZR RT Comfort 11.3.10 XXL N3.8 ZR F 11.4 Charger operating instructions Glossary 12.1 Abbreviations 12.2 Simplified terms Appendix Translation of the original EC/EU Declaration of Conformity Directive declaration of conformity with RED Directive III.
  • Page 12 About these operating instructions Thank you for your trust! Copyright I:SY pedelecs are premium quality vehicles. You © i:SY GmbH Co. KG have made an excellent choice. Your specialist dealer will provide you with guidance and Distribution or reproduction of these operating instruction and will assemble your product.
  • Page 13: About These Operating Instructions

    About these operating instructions About these operating instructions Manufacturer 1.4.1 Warnings Warnings indicate hazardous situations and i:SY GmbH Co. KG actions. You will find three categories of warnings Hauptstraße 34 in the operating instructions: 32609 Hüllhorst Germany WARNING Tel.: +49 5744 900 910 Email: info@iSY.de...
  • Page 14: Aim Of The Operating Instructions

    About these operating instructions Aim of the operating instructions These operating instructions are not a substitute for personal instruction by the specialist dealer supplying the bike. These operating instructions Section are an integral part of the pedelec. Therefore, if it is re-sold at a later time, they must be handed over to the subsequent owner.
  • Page 15: Type Number And Model

    Identifying the operating G-03 E5 ZR F City and trekking bicycle instructions G-04 E5 ZR F LTD City and trekking bicycle G-05 E5 ZR RT LTD City and trekking bicycle The operating instructions identification number is located in bottom left-hand corner of each page.
  • Page 16: Safety

    Safety Safety Residual risk Pedelecs pose the following residual risks: Never use incorrect charger • Risk of fire and explosion Chargers with excessive voltage damage • Electric shock batteries. This may cause a fire or an explosion. • Risk of a crash ...
  • Page 17 Safety Storing faulty batteries Your specialist dealer will dispose of faulty batteries.  Take faulty batteries to your specialist dealer.  Store the battery in a safety container in a dry place as per special regulations (ADR SV 376, P908) until you dispose of it. Figure 1: Example of a safety container ...
  • Page 18: Electric Shock

    Safety Use correct torque 2.1.2 Electric shock If a screw is fastened too tightly, it may break. If a screw is not fastened enough, it may loosen. This will cause a crash with injuries. Never use damaged network components  Always observe the indicated tightening torque Damaged chargers, cables and plug connectors on the screw or in Section 3.5.11.
  • Page 19: Malfunctions Due To Bluetooth

    Safety 2.1.6 Malfunctions due to Bluetooth® If you use the on-board computer with Bluetooth® and/or Wi-Fi®, it may cause interference with other devices, other equipment, aircraft, and medical devices, such as pacemakers and hearing aids. Likewise, it cannot be completely ruled out that you will cause harm to people and animals in the immediate vicinity.
  • Page 20: Toxic Substances

    Safety Toxic substances 2.2.2 Irritants and If substances are released or used which pose a corrosive risk to people and the environment, effective substances protective measures must be taken. Possible hazards, contamination and health Corrosive substances (also known as corrosives) hazards due to: destroy living tissue or attack surfaces.
  • Page 21: Personal Protective Equipment

    Safety Personal protective equipment Safety markings and safety instructions  Wear a suitable helmet. The helmet must have a reflective strip or a light in a clearly visible Pedelec and battery nameplates contain the colour. following safety markings and safety instructions: ...
  • Page 22: What To Do In An Emergency

    Safety What to do in an emergency After contact with eyes 1 Rinse eyes under flowing water for at least ten 2.8.1 Dangerous situation in road traffic minutes with the lids open; also rinse under lids.  If you encounter any hazards or dangers in road traffic, apply the brake on the pedelec 2 Immediately consult a doctor in case of any until it comes to a halt.
  • Page 23: Battery Vapour Emission

    Safety 2.8.3 Battery vapour emission 2.8.4 Battery fire Vapours may be emitted if the battery is damaged The safety electronics may fail if the battery is or used improperly. The vapours may cause damaged or faulty. The residual voltage can respiratory tract irritation.
  • Page 24: Data Privacy Information

    Safety Data privacy information When the pedelec is connected to the diagnosis tool at the specialist dealer’s, data is transferred to BOSCH eBike Systems (Robert Bosch GmbH) on the use of the Bosch drive unit, including its energy consumption and temperature, to help improve the product.
  • Page 25: Description

    Description Description Proper use All checklists and instructions for actions in these reflectors and other components when riding on operating instructions met. Approved accessories public roads. The general laws and the can be installed by specialist staff. regulations for the prevention of accidents and environmental protection in the respective country Use the pedelec when it is in perfect, proper of use must be adhered to.
  • Page 26: Maximum Permitted Total Weight (Ptw)

    E5 ZR F Comfort G-09 E5 ZR RT COMFORT I-01 XXL N3.8 ZR F I-02 XXL E5 ZR F COMFORT I-03 XXL E5 ZR RT Comfort I-04 XXL N3.8 ZR F LTD Table 8: Type number, model and PTW MY23I0a - 52_1.0_29.08.2023...
  • Page 27: Environmental Requirements

    Description 3.1.4 Environmental requirements You can be ride the pedelec within a temperature Temperatures under -10 °C and over +60 °C must range between -5 °C and +40 °C. The electric be avoided as a general rule. Never put the drive system is limited in its performance outside battery in a car in summer or store it in direct this temperature range.
  • Page 28 Description The pedelec is unsuitable for the following areas of use: Child's City and bicycles/ Area of use trekking Mountain bikes Racing bicycle Cargo bike Folding bicycle bicycles for bicycles young adults Never drive off- Never drive off- Never drive off- Never drive off- Never drive off- road or perform...
  • Page 29: Nameplate

    EN 15194 0,25 kW / 25 km/h zGG 140 kg EPAC 25 kg BJ 2023 Figure 2: Example of i:SY nameplate More No. Designation Description information The manufacturer uses the CE marking to declare that the pedelec CE marking Section complies with applicable requirements.
  • Page 30: Components

    Description Components 3.3.1 Overview 19 20 21 22 25 26 Figure 3: Pedelec viewed from the right Wheel Nameplate Disc brake Seat post Belt Fork Saddle Rechargeable battery Mudguard Pannier rack Chain guard Front light Rear light Motor Steering headset Reflector Folding pedal Handlebar extension...
  • Page 31: Chassis

    Description 3.3.2 Chassis Frame size for city and trekking bicycle, folding bicycle and cargo bike The chassis comprises two components: The tolerance for the frame height and its • Frame and associated top tube length is somewhat greater • steering system for city bicycles due to the more upright riding position.
  • Page 32 Description Frame size for racing bicycles and gravel Frame size for child’s bike bikes Children are growing constantly. As a result, the The different frame heights are closer together on frame size needs to be checked every six months. racing bicycles and gravel bikes. Smaller It is important that riders, especially learners, can increments in the frame heights ensure precise safely put both feet on the ground.
  • Page 33: Steering System

    Description 3.3.2.2 Steering system The steering system components are: • Steering headset, • Stem, • Handlebars • Fork. 3.3.2.3 Steering headset The steering headset (also known as a bike headset or simply a headset) is the fork bearing system in the frame. A distinction is made between two different types: •...
  • Page 34: Handlebars

    Description 3.3.2.5 Handlebars 3.3.2.6 Fork The pedelec is steered using the handlebars. The The stem and handlebars are attached to the top handlebars are used to support the upper body end of the fork steerer. The axle is fastened to the and is the mount for operating and display fork ends.
  • Page 35: Suspension

    Description 3.3.3 Suspension 3.3.3.2 Tyre suspension The tyre pressure has a great effect on ride The suspension system in the pedelec comprises comfort. Tyres with a high tyre pressure transmit 2 components: more impacts from uneven roads to the frame and handlebars than tyres with low air pressure.
  • Page 36: Wheel

    Description 3.3.4 Wheel Tyre pressure The permitted pressure range is indicated on the side of the tyre. It is indicated in psi or bars. The tyre is only able to support the pedelec if there is adequate tyre pressure. The tyre pressure must be adjusted to the body weight and then checked on a regular basis.
  • Page 37 Description Carcass Tread with profile The carcass is the tyre’s supporting structure. A rubber tread is attached to the exterior of the There are usually three carcass plies beneath the carcass. tread. The carcass comprises a webbing with The tread has little influence on riding characteristics threads, usually made of polyamide (nylon).
  • Page 38: Rim

    Description Bead core 3.3.4.3 Rim The rim is the metal profile on a wheel which holds Tyre carcasses are wrapped around bead cores. the tyre, tube and rim band together. The rim is Wrapping the carcass around both sides creates joined to the hub with spokes.
  • Page 39: Spoke

    Description Presta valve 3.3.4.6 Spoke nipples The Presta valve, also known as the Sclaverand Spoke nipples are screw elements with an internal valve or the French valve, is the narrowest variant thread which fits onto the spoke thread. Fitted of all valves. The Presta valve requires a smaller spokes are tensioned by tightening the spoke hole in the rim, which is why it is especially nipples.
  • Page 40: Hub

    Description 3.3.4.7 Hub The hub is located in the centre of the wheel. The hub is connected to the rim and tyre with the spokes. An axle runs through the hub, connecting the hub with the fork at the front and with the frame at the rear.
  • Page 41: Saddle

    Description 3.3.5 Saddle The purpose of the saddle is to absorb body When riding, the rider's body weight is distributed weight, provide support and enable different riding between the pedals, the saddle and the positions. The shape of the saddle thus depends handlebars.
  • Page 42: Ladies' Saddle

    Description 3.3.5.1 Ladies’ saddle 3.3.5.2 Men’s saddle The distance between the ischial tuberosities and In contrast to the female anatomy, men's pubic the pubic symphysis is on average a quarter less bones are at a much steeper angle to one another. in women than in men.
  • Page 43: Seat Post

    Description 3.3.6 Seat post Seat posts are not designed to fasten the saddle but also to adjust exactly to the optimum sitting position. The seat post can: • adjust the seat height in the seat tube • adjust the saddle horizontally with a clamping mechanism and •...
  • Page 44 Description by.schulz, G2 The parallelogram suspension seat post was impacts, such as those occurring while riding developed to provide maximum ride comfort. The through deep potholes, do not cause the suspension is progressive, which means that the suspension to block. system responds gently to slight impacts and The rear deflection is also damped by the increases spring resistance to hard impacts.
  • Page 45: Brake

    Description 3.3.7 Brake 3.3.7.2 Hydraulic brake A pedelec’s brake system is primarily operated using the brake lever on the handlebars. The brake fluid is in a closed hose system. If the brake lever is pulled, the brake fluid transfers • If the left brake lever is pulled, the brake on the front wheel is applied.
  • Page 46: Disc Brake

    Description 3.3.7.3 Disc brake Figure 29: Brake system with disc brake – example Brake disc Brake calliper with brake linings Handlebars with brake lever Front wheel Brake disc Rear wheel brake disc On a pedelec with a disc brake, the brake disc is permanently screwed to the hub.
  • Page 47: Backpedal Brake

    Description 3.3.7.4 Back-pedal brake Figure 30: Brake system with a back-pedal brake – example Rear wheel rim brake Handlebars with brake lever Front wheel rim brake Pedal Backpedal brake The back-pedal brake is an extra brake. The back- pedal brake stops the rear wheel from moving by pushing the pedals in the opposite direction to the direction of travel.
  • Page 48: Mechanical Drive System

    Description 3.3.8 Mechanical drive system 3.3.8.1 Chain drive layout The pedelec is driven by muscle power, just like a bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.
  • Page 49: Electric Drive System

    Description 3.3.9 Electric drive system The pedelec has an electric drive system in A push assist system can be activated. The speed addition to a mechanical one. depends on the selected gear. The motor continues to drive the pedelec as long as the rider presses the push assist button on the handlebars.
  • Page 50 Description In the event of a hazard, a protective circuit switches the battery off automatically. In the event of a hazard, a protective circuit switches the battery off automatically. The battery has a high energy content when charged. The code of practice for their safe handling is found in Section 2 Safety and Section 6.9 Rechargeable battery in the operating instructions.
  • Page 51: On-Board Computer

    Description 3.3.9.5 On-board computer 3.3.9.6 Display The display shows the main drive system The on-board computer on the handlebars is used functions and the ride data. as a control panel. It controls the system and all indicators on the display screen using six buttons. Figure 38: BOSCH Intuvia 100 display Figure 37: BOSCH LED Remote on-board computer The display switches off automatically if it is...
  • Page 52: Description Of Controls And Screens

    Description Description of controls and screens 3.4.1 Handlebars Figure 39: Detailed view of handlebars with BOSCH Intuvia 100 on-board computer, example Handle Rear wheel hand brake (behind handlebars) Bell BOSCH Intuvia 100 display Front wheel hand brake (behind handlebars) Handle BOSCH LED Remote on-board computer Air valve flap Sag setting wheel...
  • Page 53: Bosch Led Remote On-Board Computer

    Description 3.4.2 BOSCH LED Remote on-board computer The on-board computer on the handlebars is used as a control panel. It controls the system and all indicators on the display screen using six buttons. Figure 40: Overview of BOSCH LED Remote on-board computer Decrease brightness button/ <...
  • Page 54: Selected Level Of Assistance Indicator

    Description 3.4.2.1 Selected level of assistance indicator 3.4.2.3 Battery level indicator (on-board com- puter) The higher the selected level of assistance, the The battery level indicator (on-board computer) more the drive system assists with pedalling. shows the battery charge level. You can also see eMTB mode is available for Performance Line CX the battery charge level on the LEDs on the drives.
  • Page 55: System Message

    Description Flash sequence Capacity Flash sequence Capacity 60 … 69% 10 … 19% 50 … 59% 0 … 9% Red LED is 40 … 49% flashing: The uppermost bar will flash if the battery is charging. 3.4.2.4 System message 30 … 39% The on-board computer indicates whether a critical or less critical error has arisen in the drive system.
  • Page 56: Software Updates

    Description 3.4.2.5 Software updates 3.4.2.6 Activity tracking User recognition is required on a PC or Software updates are automatically transferred to smartphone to record activities. the on-board computer in the background of the BOSCH eBike Flow smartphone app as soon as The rider needs to agree to location data being the app is connected to the on-board computer.
  • Page 57: Lock Function

    Description 3.4.2.7 Lock function When the lock function is used, the on-board computer acts in a similar way to a key for the drive system. Once the lock function is switched on, the e-bike drive unit assistance is deactivated by removing the on-board computer. The rider can continue to use the mechanical drive system.
  • Page 58: Bosch Intuvia 100 Display

    Description 3.4.3 BOSCH Intuvia 100 display 2 Selected level of assistance indicator The display is controlled on the LED Remote on- board computer. The higher the selected level of assistance, the more the drive system assists with pedalling. Figure 41: Intuvia 100 display Figure 43: Selected level of assistance Level of assistance NO S CR EEN...
  • Page 59: Settings

    Description 6 Values indicator 3.4.3.1 Settings The following system relevant values can be The following functions can be selected on the changed in the settings by the LED Remote. The Values screen: settings menu structure is customised and may change when components or services are added. Function Explanation The settings menu is only shown when stationary.
  • Page 60: Handbrake

    Description 3.4.4 Handbrake There is a handbrake on the left and right of the handlebars. Figure 44: Front wheel (2) and rear (1) brake levers – Shimano brake used as an example The left handbrake (2) controls the front wheel The right handbrake (1) controls the rear wheel brake.
  • Page 61: Rechargeable Battery

    Description 3.4.5 Rechargeable battery 3.4.5.1 Battery level indicator screen The five green LEDs on the battery level indicator show the charge level when the battery is Each battery has its battery level indicator: switched on. Each LED represents 20% of battery capacity.
  • Page 62: Technical Data

    Description Technical data 3.5.1 Pedelec 3.5.4 LED Remote on-board computer Power output/system 250 W (0.25 kW) Internal lithium ion battery 3.7 V, 75 mAh Shut-off speed 25 km/h Charging temperature 0 °C … +45 °C Charging temperature 0 °C … +40 °C Operating temperature -5 °C …...
  • Page 63: Bosch Performance Line Cx Motor

    Description 3.5.6 BOSCH Performance Line CX motor 3.5.7 Rechargeable battery 3.5.7.1 BOSCH PowerTube 500 battery Maximum continuous power rating 250 W Max. torque 85 Nm Nominal voltage 36 V Max. support 340% Nominal capacity 13.4 Ah Crank-chainring transmission 1: 1 Energy 500 Wh Max.
  • Page 64: Bosch Powerpack 545 Battery

    Description 3.5.7.4 BOSCH PowerPack 545 battery Nominal voltage 36 V Nominal capacity 14.4 Ah Energy 545 Wh Weight 3.0 kg Protection class IP54 Operating temperature -5 °C … +40 °C Storage temperature +10 °C … +40 °C Permitted charging temperature 0 °C …...
  • Page 65: Tyres

    Description 3.5.9 Tyres 3.5.9.1 SCHWALBE puncture protection level V-GUARD Inserts The V-Guard puncture protection Webbing Rubber insert belt comprises of lightweight, cut- insert Combination resistant fibres. Its webbing ensures highly effective puncture resistance SmartGuard® for lightweight race and tour tyres. DualGuard Tubeless Easy Double Defense®...
  • Page 66: By.schulz G2 Seat Post

    Description 3.5.10 BY.SCHULZ G2 seat post G.2 ST G.2 LT D.2 ST-Ri Figure 49: Technical data and functions G.2 ST and G.2 LT with installation height (1) and sink depth at rear (2) in direction of ride (3) G.2 ST G.2 LT D.2 ST-Ri 1 = installation height [mm]...
  • Page 67 Description Figure 50: Dimensions of BY.SCHULZ G2 seat post with diameter (1) and length (2) Diameter [mm] Length 25.4 26.4 26.6 26.8 27.2 30.6 30.9 31.6 33.9 34.9 [mm] X = G.2 ST available O = G.2 LT available Suspension adjustable to body weight Body weight G2 ST Colour code...
  • Page 68: Torque

    Description 3.5.11 Torque Model Torque Tool Axle Conventional axle nut 35 … 40 Nm* 15 mm spanner SR SUNTOUR screw-on axle 12AH2 Axle 8 … 10 Nm 6 mm hex bit Securing screw 5 … 6 Nm 5 mm hex bit SR SUNTOUR screw-on axle 15AH2 Axle...
  • Page 69 Description BOSCH Mini Remote Attachment screw 0.4 Nm (not 0.6 Nm, as written on mini-remote) 3 mm hex bit SHIMANO SC-E5003 0.8 Nm 3 mm hex bit Attachment screw Brake linings SHIMANO Hex key, 3 mm Circlip 2 … 4 Nm Slotted-head screwdriver TEKTRO for hydraulic disc brake system...
  • Page 70 Description SHIMANO for 5-hole version Attachment screws 2 … 4 Nm Star bit [no. 25] SHIMANO for 6-hole version Attachment screws 2 … 4 Nm Star bit [no. 25] TEKTRO for hydraulic disc brake system Attachment screws 4 … 6 Nm Torx®...
  • Page 71 Description SR SUNTOUR Damping side, top, aluminium 20 Nm SR SUNTOUR Damping side, bottom, without adjuster 10 Nm SR SUNTOUR Damping side, bottom, with adjuster 7 Nm SR SUNTOUR Fork head clamps 7 Nm SRAM RockShox, 35 Cover cap 28 Nm socket nut, 24 mm SRAM RockShox, Lyrik, Compression damper cover...
  • Page 72 Description SRAM RockShox Locking screw – remote control stop ring Hand-tight or 0.1 … 0.3 Nm 2 mm hex bit SRAM RockShox, Lyrik, Clamping screw – rebound adjuster ring 0.84 Nm 2.5 mm hex bit SRAM RockShox, Lyrik, Air suspension guide rod insert (Select+, Select, Base –...
  • Page 73 Description SHIMANO, FC-M8000, single version Attachment screw for crank/ chainring 12 … 14 Nm Star bit [no. 30] SHIMANO, FC-M8000, dual version Largest chainring 12 … 14 Nm Star bit [no. 30] Smallest chainring 16 … 17 Nm Star bit [no. 30] SHIMANO, FC-M8000, triple version Largest chainring...
  • Page 74 Description BOSCH motor BDU37xx 20 ± 2 Nm Torx Plus® P40, M8 × 16 6 x attachment screws for motor BOSCH Intuvia 100 bracket Torx ® Torx Plus ® Motor cover BOSCH motor cover BDU37xx Attachment screws for lower Initial fitting: 3 ± 0.5 Nm Torx®...
  • Page 75 Description ROHLOFF, 14/500 Chain tensioner attachment screw 8 Nm 5 mm hex bit ROHLOFF, 14/500 Chain guide attachment screw 3 Nm Torx® TX 20 ROHLOFF, 14/500 Rear spacer sleeve attachment screw 3 Nm Torx® TX 20 ROHLOFF, 14/500 Attachment screw for shift handle on handlebars 1 Nm 2.5 mm hex bit...
  • Page 76 Description SHIMANO, HB-M7000, HB-M6000 HB-M4050 Lock nut 10 … 15 Nm Hub spanner, 13 mm and 17 mm SHIMANO, HB-M7010, HB-M7010-B HB-M6010, HB-M6010-B, HB-M618, HB-M618-B, HB-MT400, HB-MT400-B Lock nut 21 … 26 Nm Hub spanner, 22 mm SHIMANO hub dynamo E2 model 20 - 25 Nm Screw wrench...
  • Page 77 Description SHIMANO DEORE XT SL-M8100 Attachment screw 3 Nm 4 mm hex bit SHIMANO DEORE XT SL-M8130 Attachment screw 3 Nm 4 mm hex bit SHIMANO, SLX SL-M7100 Attachment screw 3 Nm 4 mm hex bit SHIMANO XTR SL-M9100 Attachment screw 3 Nm 4 mm hex bit SRAM AXS Controller...
  • Page 78 Description SHIMANO for MTB/trekking Inner bearing adapter 35 … 50 Nm … SHIMANO for MTB/trekking Top swing screw, clip type 5 … 7 Nm Hex key, 5 mm/ and e-type Screw wrench, 9 mm SHIMANO for MTB/trekking Down swing screw, clip type, 5 …...
  • Page 79: Transporting And Storing

    Transporting and storing Transporting and storing Weight and dimensions for transportation Weight and dimensions during transport # Not yet available when the instructions were produced Designated handles, lifting points The box does not have any handles. MY23I0a - 52_1.0_29.08.2023...
  • Page 80: Transportation

    Transporting and storing Transportation 4.3.2 Transporting the pedelec 4.3.2.1 By car CAUTION Bicycle rack systems which use the handlebars or frame to hold the pedelec in an upside-down Crash caused by unintentional activation position exert inadmissible forces on its There is a risk of injury if the drive system is components during transportation.
  • Page 81: By Local Transport

    Transporting and storing 4.3.4 Transporting the battery 4.3.2.3 By local transport Batteries are subject to hazardous goods You can normally take pedelecs on local public regulations. Undamaged batteries may be transport, e.g. by bus or suburban rail, if you transported by private persons in road traffic. purchase a bike ticket.
  • Page 82: Storing

    Transporting and storing Storing  Always store pedelec, battery, on-board New battery computer, display and charger separately. Inspect battery for damage after delivery.  Storage temperature +10 °C … +40 °C  If batteries are faulty, observe instructions in Humidity 30%…85% Handling a damaged or faulty battery during storage and disposal (see Section 2.1.1).
  • Page 83: Break In Operation

    Transporting and storing 4.4.4 Break in operation 4.4.4.1 Preparing for a break in operation 1 The pedelec needs to be cleaned with a damp Notice cloth and preserved with wax spray. Never wax the friction surfaces of the brake. Batteries discharge if they are not used. If the 2 Have the specialist dealer carry out battery is stored for a longer period of time when maintenance and basic cleaning and apply...
  • Page 84: Assembly 5.1 Unpacking

    Assembly Assembly Scope of delivery WARNING 1 × pre-assembled pedelec  Risk of eye injury 1 × front wheel  Problems may arise if components are set 2 × pedals  incorrectly. They may cause serious injuries to 2 × quick releases (optional) ...
  • Page 85: Commissioning

    Assembly Commissioning Only trained specialist staff may perform initial commissioning since initial commissioning of the pedelec requires special tools and specialist knowledge. Experience has shown that a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride. It makes sense to prepare each pedelec so that it is fully ready for use immediately after being assembled.
  • Page 86: Preparing The Battery

    Assembly 5.3.2 Preparing the battery 5.3.2.1 Retrofitting the PowerTube adapter Only applies to pedelecs with this equipment 4 Remove the PowerTube adapter. The PowerTube Adapter 400 or 500 needs to be altered to use the BOSCH PowerTube 625 battery mount. 1 Use a TORX®...
  • Page 87: Fit Battery Cover Onto Bosch Powertube 625 Battery (Horizontal)

    Assembly 5.3.2.2 Fit battery cover onto Bosch PowerTube 625 battery (horizontal) Only applies to pedelecs with this equipment 1 Detach upper interface (lock side) from the BOSCH PowerTube 625 battery with a TORX® T20 wrench. Figure 60: Pushing the battery cover onto battery ...
  • Page 88: Fit Battery Cover Onto Bosch Powertube 500 Battery (Horizontal)

    Assembly 5.3.2.3 Fit battery cover onto Bosch PowerTube 500 battery (horizontal) Only applies to pedelecs with this equipment 1 Detach upper interface (lock side) from the 3 Screw the battery mounting plate onto BOSCH PowerTube 625 battery with a TORX® PowerTube extension with original BOSCH T20 wrench.
  • Page 89: Adjusting The Suspension System To Body Weight

    Assembly 5.3.3 Adjusting the suspension system to body weight Not included in price 5.3.3.1 Adjusting SR Suntour suspension elements Seat post and forks are components that may be § Not included in price replaced after approval by the vehicle or parts manufacturer.
  • Page 90: Preparing The Wheel

    Assembly 5.3.4 Preparing the wheel There is an arrow on the sides of the tyres with the • The FRONT rotation direction arrow indicates the recommended direction of rotation for the front inscription ROTATION to show the direction of wheel. rotation.
  • Page 91: Fitting The Pedals

    Assembly 5.3.5 Fitting the pedals The pedals have two different threads to ensure 3 Turn the pedal marked R anti-clockwise by they don’t come loose while the rider is pedalling. hand into the crank arm on the right as seen when facing the direction of travel.
  • Page 92: Checking The Stem And Handlebars

    Assembly 5.3.6 Checking the stem and handlebars 5.3.6.1 Checking the connections 5.3.6.3 Checking the bearing clearance 1 Stand in front of the pedelec. Clamp the front 1 Place the fingers of one hand on the upper wheel between your legs. Grasp the handlebar headset cup.
  • Page 93: Operation

    Operation Operation Risks and hazards WARNING WARNING Injuries and death caused by distraction Injuries and death caused by blind spots A lack of concentration while riding increases the Other road users, trucks, cars and pedestrians risk of an accident. This may cause a crash with often underestimate the speed of pedelecs.
  • Page 94 Operation Notice CAUTION Heat or direct sunlight can cause the tyre pressure Crash caused by material fatigue to increase above the permitted maximum pres- Intensive use can cause material fatigue. A com- sure. This can destroy the tyres. ponent may suddenly fail in case of material ...
  • Page 95: Tips For A Greater Range

    Operation Tips for a greater range The pedelec’s range depends on many Gear switching habits influencing factors. A single battery charge may only last fewer than 20 kilometres but much more  Use a low gear and a low level of assistance on than 100 is also possible.
  • Page 96: Error Message

    Operation Error message 6.3.1 On-board computer The on-board computer indicates whether a  Press selection button. critical or less critical error has arisen in the drive  The error is acknowledged and the indicator for system. the selected level of assistance displays the colour for the configured level of assistance The error messages generated by the drive permanently.
  • Page 97 Operation Description Method of resolution If a battery fault is detected, two  Contact specialist LEDs will flash on the battery dealer. level indicator. Code: No LEDs will light up if there is Check all plug connections. no power. Check contacts on the battery for dirt.
  • Page 98: Instruction And Customer Service

    Operation Instruction and customer service 6.5.1 Preparing The supplying specialist dealer will provide customer service. Contact details can be found on the pedelec pass for these operating instructions. The following tools are required to adjust the pedelec: The specialist dealer will explain all the pedelec functions to the new owner in person, this being when the specialist dealer hands over the pedelec Tape measure...
  • Page 99: Determining The Sitting Position

    Operation 6.5.2 Determining the sitting position The starting point for a comfortable posture is the Position on roadster Position on city bike correct position of the pelvis. If the pelvis is in the wrong position, it can cause different types of pain, e.g.
  • Page 100: Seat Post

    Operation 6.5.3 Seat post 6.5.4 Saddle 6.5.3.1 Adjusting the seat post to body weight 6.5.4.1 Replacing the saddle Not included in price Not included in price Seat post are components that may be replaced Saddles are components that may be replaced §...
  • Page 101: Determining The Saddle Shape

    Operation 6.5.4.2 Determining the saddle shape Ladies’ saddle To distribute the pressure optimally over the female bone structure in the seat area, a ladies’ saddle should: • have a relief opening far to the front • have a wide V-shaped saddle edge. Figure 73: Pressure points on a saddle, male anatomy To distribute the pressure on the male bone structure in the seat area optimally, the saddle...
  • Page 102: Determining The Minimum Saddle Width

    Operation 6.5.4.3 Determining the minimum saddle width With corrugated cardboard With a gel cushion 1 Place corrugated cardboard on a flat, hard, 1 Smooth gel cushion. unpadded seat. 2 Place gel cushion on a flat, hard, unpadded 2 Sit in the middle of the corrugated board. seat.
  • Page 103: Selecting The Saddle Hardness

    Operation Using calculation Depending on the position, the following value is added to the minimum saddle width. Position on roadster + 4 cm Position on city bike + 3 cm Position on trekking bike + 2 cm Position on sports bike + 1 cm Triathlon/time trials + 0 cm...
  • Page 104: Straightening The Saddle

    Operation 6.5.4.6 Straightening the saddle 4 Take a test ride.  Pedelec riders sit straight on the saddle at an  Position saddle in direction of travel. In doing optimal saddle height. so, align the tip of the saddle with the top tube. •...
  • Page 105: Setting The Saddle Height With The Remote Control

    Operation 6.5.4.9 Adjusting the saddle position The saddle can be shifted on the saddle frame. The right horizontal position ensures an optimal leverage position for legs. This prevents knee pain and painful incorrect pelvis positions. If you have displaced the saddle more than 10 mm, you need to adjust the saddle height again since both settings affect one another.
  • Page 106: Adjusting The Saddle Tilt

    Operation 6.5.4.10 Adjusting the saddle tilt The saddle tilt must be adjusted to the seat height, the saddle and handlebar position, and the saddle shape to ensure an optimum fit. The seating position can be optimised in this way if needed. The saddle prevents pedelec riders from slipping backwards or forwards when placed in a horizontal position.
  • Page 107: Handlebars

    Operation 6.5.5 Handlebars 6.5.5.1 Replacing the handlebars 6.5.5.3 Adjusting the hand position The hand is an optimal position on the handlebars Not included in price when the forearm and hand are in a straight line, i.e. the wrist is not bent. In this way, the nerves are Handlebars are components that may be §...
  • Page 108: Adjusting The Handlebars

    Operation 6.5.5.4 Adjusting the handlebars The handlebars and their position determine the posture that the pedelec rider adopts on the pedelec. 1 After selecting the seating position (see Section 6.5.2), determine the angle of the upper body and the upper arm. 2 Tension the back muscles when adjusting the handlebars.
  • Page 109: Stem

    Operation 6.5.6 Stem 6.5.6.1 Replacing the stem 2 Pull out the handlebars to the required height. Observe minimum insertion depth. Not included in price Handlebar-stem units are components that may § be replaced after approval by the vehicle or parts manufacturer.
  • Page 110: Setting The Quill Stem

    Operation 6.5.6.5 Setting the quill stem 6.5.6.6 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork In the case of an Ahead stem, the stem is placed steerer form a permanently interconnected directly on the fork steerer, which protrudes over component, which is clamped in the fork steerer.
  • Page 111: Handles

    Operation 6.5.7 Handles 6.5.7.1 Replacing the handles 6.5.7.2 Adjusting ergonomic handles Only applies to pedelecs with this equipment Not included in price Handles with bolt clamps are components which § may be replaced without approval. Only handles that are approved for use on e-bikes may be used to replace the existing ones.
  • Page 112: Tyres

    Operation 6.5.8 Tyres 6.5.8.1 Adjusting tyre pressure Tyre pressure in bar for body weight It is not possible to offer a general recommended Tyre width about about about tyre pressure for a particular pedelec or tyre. The 60 kg 80 kg 110 kg correct tyre pressure largely depends on the weight load on the tyres, mainly determined by...
  • Page 113: Brake

    Operation 6.5.9 Brake 6.5.9.3 Changing the handbrake position The handbrake grip distance can be adjusted to ensure that it can be reached more easily. The Having the handbrake in the correct position pressure point can also be adjusted to the pedelec prevents the rider from stretching their wrist too rider’s preferences.
  • Page 114: Changing The Handbrake Inclination Angle

    Operation 6.5.9.4 Changing the handbrake inclination 2 Set the brake lever angle as indicated in the angle table. The nerves that pass through the carpal tunnel are connected to the thumb and the index and middle fingers. An excessively steep or 20 –...
  • Page 115: Setting The Grip Distance For A Magura Handbrake Disc Brake

    Operation 6.5.9.6 Setting the grip distance for a MAGURA handbrake disc brake Only applies to pedelecs with this equipment The handbrake position can be adjusted to the rider’s requirements. Such adjustment does not WARNING affect the pressure point or the position of the Crash caused by incorrectly set grip distance brake linings.
  • Page 116: Magura Handbrake Pressure Point

    Operation 6.5.9.7 MAGURA handbrake pressure point Only applies to pedelecs with this equipment The pressure point setting is adjusted using the twist knob. WARNING  Turn the twist knob towards the plus (+) Brake failure due to incorrect setting symbol. If the pressure point is set with brakes where the ...
  • Page 117: Setting The Grip Distance On A Tektro Handbrake

    Operation 6.5.9.8 Setting the grip distance on a TEKTRO handbrake Only applies to pedelecs with this equipment The handbrake position can be adjusted to the Notice rider’s requirements.  Undo 2 mm setting screw anti-clockwise. If the setting screw is fully removed, components inside the handbrake will also be permanently ...
  • Page 118: Gear Shift

    Operation 6.5.10 Gear shift 6.5.10.1 Replacing the gear shift Adjust the position of the gear shift to the pedelec riders' needs. Not included in price 1 Undo attachment screw. All gear shift components (rear derailleur, shifter, 2 Place control panel or shifter into the position §...
  • Page 119: Riding Light

    Operation 6.5.11 Riding light 6.5.11.1 Replacing the headlight 6.5.11.2 Replacing the rear light and (spoke) reflector Not included in price Not included in price Headlights may only be replaced after approval § The rear light and (spoke) reflector may be §...
  • Page 120: Adjusting The Headlight

    Operation 6.5.11.4 Adjusting the headlight 1 Position the pedelec so that its front is facing a wall. 2 Mark the height of the headlight (1) on the wall with chalk. 3 Mark half the height of the headlight (2) on the wall with chalk.
  • Page 121: Adjusting The On-Board Computer

    Operation 6.5.12 Adjusting the on-board computer 5 Release the On-Off button. A smartphone with the eBike Flow application is required to use all drive system functions. The 6 Accept the connection prompt in the app. pedelec is connected to the app via a Bluetooth® 7 Follow the instructions on the display.
  • Page 122: Setting Up The Lock Function (Optional)

    Operation 6.5.12.5 Setting up the lock function (optional) 6.5.12.6 Inserting the battery The user account can be used to activate the lock 1 Use a slotted-head screwdriver to pry open the function. This will create a digital key on the battery compartment lid on the display rear.
  • Page 123: Inserting The Display

    Operation 6.5.12.7 Inserting the display 6.5.12.9 Securing the on-board display (optional) 1 Insert the battery compartment nub (1) into the It is possible to secure the on-board computer so bracket mount recess (2). that it cannot be removed. Inserting the blocking 2 Gently press display downwards.
  • Page 124: Adjusting The On-Board Computer

    Operation 6.5.12.10 Adjusting the on-board computer You can use the forward button (1) and back button (2) to access the different user interfaces Notice with information on ride values even when riding. This means both hands remain on the handlebars while you are cycling.
  • Page 125: Adjust On-Board Computer

    Operation 6.5.12.11 Adjust on-board computer 6.5.12.12 Selecting the language The pedelec is stationary. You cannot open and 1 Open the <Language> submenu.  adjust the settings while riding. 2 Press the select button briefly until the Inserting the display.  required language is displayed.
  • Page 126: Adjusting The Backlight

    Operation 6.5.12.17 Adjusting the backlight 1 Open <Backlight> submenu. 2 Press the Select button briefly to select the duration of the backlight after pressing a button. 3 Press the Back button.  You now exit the submenu. The backlight has been set.
  • Page 127: Accessories

    Operation Accessories The following accessories are approved for i:SY pedelecs. 6.6.1 Child seat Notice Child seats may only be used with the vehicle §  Observe the legal regulations on the use of manufacturer's approval and only if they are child seats.
  • Page 128: Thule, Yepp Nexxt Maxi

    Easily adjustable footrests and foot straps ensure a perfect fit and can be adapted as your child Notice grows. Compatible with i:SY Pannier Rack from year of manufacture 2022 onwards.  The operating and safety instructions for the trailer system must be observed.
  • Page 129: Approval For Trailer With Shimano Hub

    Operation 6.6.2.1 Approval for trailer with SHIMANO hub 6.6.2.3 Approval for trailer with ROHLOFF hub Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment As a basic rule, it is permitted to use a trailer in ROHLOFF Speedhub 500/14 combination with any SHIMANO hub.
  • Page 130: Monkeyload System

    This will reduce abrasion on paint 23000052 i:SY Pannier Rack Basket and wear on components. 23000035 i:SY Pannier Rack Trunk Bag There are two holding fixtures beneath 23000034 i:SY Foldable Basket MonkeyLoad bags and baskets which fit into the More information at: pannier rack fastening points precisely.
  • Page 131: Front Baskets

    Front baskets may only be used with the vehicle § manufacturer's approval and only if they are approved for use on e-bikes. 6.6.4.1 i:SY, KLICKfix Front Carrier Figure 117: i:SY, MIK Front Carrier • Compatible with the BASIL Buddy dog basket • MIK system integrated •...
  • Page 132: I:sy, Maxi Front Carrier

    Operation 6.6.4.3 i:SY, MAXI Front Carrier 6.6.4.4 i:SY, Lowrider Figure 118: i:SY, MAXI Front Carrier Figure 119: i:SY, Lowrider • Material: steel Attached to the fork; suitable for the watertight • Colour: black i:SY pannier rack bags • Dimensions: 45 x 16 x 29 cm (W x H x D) •...
  • Page 133: Panniers And Cargo Boxes

    Panniers and cargo boxes Panniers and cargo boxes are permitted if they § are approved for use on e-bikes. 6.6.5.1 BASIL, Buddy Dog Basket by i:SY Figure 122: i:SY, Front Shopping Basket Shopping basked for KLICKfix Front Carrier • Large, oval bike basket with carrying handle, including KLICKfix adapter plate •...
  • Page 134: Mobile Holder

    Operation 6.6.6 Mobile holder 6.6.6.2 Releasing the mobile This phone case, used as the base for the SP 1 Turn the mobile 90° to the left. Connect system, is mounted on the stem.  The fastener is released. Depending on the holder model, a mobile can either be fitted directly on the handlebars or on the 2 Remove mobile.
  • Page 135: Seat Post

    Parallelogram suspension for use on e-bikes may be used to replace seat post existing ones. i:SY motor protective cover Replacing with different sizes and hardnesses i:SY battery protective cover within a product series is permitted for seat i:SY contacts protective cover posts.
  • Page 136: Personal Protective Equipment And Accessories For Road Safety

    Operation Personal protective equipment and accessories for road safety Seeing and being seen is crucial in road traffic. 7 The two separate brakes on the pedelec must The following requirements must be met for riding work at all times. a pedelec safely on public roads. 8 The clear sounding bell must be fitted and must work.
  • Page 137: Straightening The Quickly Adjustable Stem

    Operation Straightening the quickly 6.10 Using the pannier rack adjustable stem CAUTION Only applies to pedelecs with this equipment 1 Open stem clamping lever. Crash caused by loaded pannier rack The pedelec is handled differently with a loaded pannier rack, in particular when the rider needs to steer and brake.
  • Page 138: Raising The Kickstand

    Operation 6.12.1 Using the leather saddle Sunlight and UV light tarnish the colour and cause the leather to dry out and fade.  Park pedelec in the shade.  Always use a saddle cover. Moisture may cause the leather to detach from material beneath and mould may form.
  • Page 139: Setting The Saddle Height With The Remote Control

    Operation 6.14 Setting the saddle height with the 6.16 Using the handlebars remote control  Wear heavily padded cycling gloves. Only applies to pedelecs with this equipment  This helps protect sensitive areas of your palms. 6.14.1 Lowering the saddle ...
  • Page 140: Using Bar Ends

    Operation 6.16.2 Using bar ends Only applies to pedelecs with this equipment Bar ends can be added to normal handlebars. Adjustable bar ends feature a ball joint which you can use to choose the optimum position as required.  Adjust bar ends correctly. To do so, your hand, elbow and shoulder must be in line with one another when the hand takes hold of the bar ends.
  • Page 141: Using The Battery

    Operation 6.17 Using the battery Switch off the battery and the drive system before 3 Keep the lock open with the key.  removing or inserting the battery. 4 Push the battery upwards (3). 6.17.1 Inserting the battery  The battery can be heard locking into place. 5 Check battery to ensure it is firmly in place on The key is inserted in the lock.
  • Page 142: Charging The Battery

    Operation 6.17.3 Charging the battery The battery can remain on the pedelec or can be removed for charging. Interrupting the charging process does not damage the battery. The battery is fitted with a temperature monitoring system which only allows charging within a temperature range between 0 °C and 40 °C.
  • Page 143: Using The Electric Drive System

    Operation 6.18 Using the electric drive system 6.18.1 Switching on the electric drive On-Off button (battery) system  Press the On-Off button (battery) briefly.  All LEDs on the on-board computer will light up briefly. CAUTION  The battery level is displayed in colour by the battery level indicator (on-board computer) and Crash caused by lack of readiness for braking the configured level of assistance by the...
  • Page 144: Using The On-Board Computer

    Operation 6.19 Using the on-board computer Symbol Designation > Increase brightness button/ forward button Notice < Decrease brightness button/ back button  Never use on-board computer, the display or Plus button/ light button the display mount as a handle. If the on-board computer, display or display mount are used to –...
  • Page 145: Using The Riding Light

    Operation 6.19.3 Using the riding light 6.19.5 Using the push assist system  The drive system needs to be already switched on to turn on the riding light. CAUTION Injury from pedals or wheels The pedals and the drive wheel turn when the push assist system is used.
  • Page 146: Selecting The Level Of Assistance

    Operation 6.19.6 Selecting the level of assistance 1 Press Push assist button for longer than 1 seconds. Hold down the button. The on-board computer is used to configure to  The battery level indicator goes out and a white what extent the electric drive should assist the running light in the direction of travel indicates rider when pedalling.
  • Page 147: Using The Brake

    Operation 6.20 Using the brake 6.20.1 Using the handbrake Only applies to pedelecs with this equipment WARNING Crash caused by brake failure Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely.
  • Page 148: Switching The Shimano Rapidfire Derailleur Gears

    Operation 6.20.3 Switching the SHIMANO Rapidfire derailleur gears The speed and range can be increased while applying the same force if you select the right gear. Stop pedalling briefly when changing gears. This  makes it easier to switch gears and reduces wear on the drivetrain.
  • Page 149: Gear Shift

    Operation 6.21 Gear shift 3-switch control panel The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute. ...
  • Page 150 Operation If there is no switch A on the control panel, the button on the on-board computer will assume these functions. Control panel on the right side of the handlebars Switch Function W HEN RI DI NG Change up Change down Switch between automatic and manual Gear shift...
  • Page 151: Using A Shimano Hub Gear

    Operation 6.21.2 Using a SHIMANO hub gear Only applies to pedelecs with this equipment CAUTION Crash caused by incorrect use If the rider applies too much pressure on the pedals during a gear change and activates the shifter or changes several gears at a time, their feet may slip from the pedals.
  • Page 152: Using Eshift

    Operation 6.21.3 Using eShift 6.21.3.2 Using eShift with manual SHIMANO DI2 hub gears eShift refers to the integration of electronic gear Only applies to pedelecs with this equipment shift systems into the electric drive system. The new gear is shown briefly on the on-board 6.21.3.1 Using eShift with SHIMANO DI2 computer each time it is changed.
  • Page 153: Using An Enviolo Gear Shift Gear

    Operation 6.21.4 Using an ENVIOLO gear shift gear Only applies to pedelecs with this equipment The selection of the appropriate gear is a The hub cannot be switched through its entire prerequisite for a physically comfortable ride and transmission range when stationary. As a general making sure that the electric drive system rule, 50–70% of the transmission range can be functions properly.
  • Page 154: Switching Gear Manually

    Operation 6.21.4.1 Switching gear manually Changing down Switch to a low transmission ratio for setting off or driving uphill.  Turn the twist grip backwards.  A hill is shown on the display. Figure 152: Hill display (1) when changing down (2) Change up Switch to a high transmission ratio for higher speeds.
  • Page 155: Parking

    Operation 6.22 Parking 6 Remove battery to protect against theft (see Notice Section 6.16.1.1). 7 Clean and service pedelec after every ride; see Heat or direct sunlight can cause the tyre pressure Section 7.2. to increase above the permitted maximum pressure.
  • Page 156: Screwing In The Quickly Adjustable Stem

    Operation 6.22.1 Screwing in the quickly adjustable 6.22.2 Folding up the pedal stem  Clean the pedal (see Section 7.2.4). Only applies to pedelecs with this equipment 1 Use two fingers to pull the pedal folding latch (1) Screw in the quickly adjustable stem to save downwards and hold in position.
  • Page 157: Activating The Lock Function

    Operation 6.22.3 Activating the lock function Only applies to pedelecs with this equipment  Remove the on-board computer used during set-up.  The lock function is activated. The drive system now provides no assistance However, the rider can continue to use the pedelec without assistance.
  • Page 158: Cleaning, Maintenance And Inspection

    Cleaning, maintenance and inspection Cleaning, maintenance and inspection  Clean, maintain and inspect pedelec as indicated on checklists. Complying with these cleaning instructions can increase operational reliability, reduce wear on components, extend the service life of components and ensure safety. Checklist: Before each ride Checklist: weekly tasks Check everything is sufficiently...
  • Page 159 Cleaning, maintenance and inspection Checklist: monthly tasks Checklist: monthly tasks Cleaning the battery See Section 7.3.2 Cleaning the motor See Section 7.3.3    Clean on-board computer See Section 7.3.1  Clean hub See Section 7.3.12  Clean on-board computer See Section 7.3.1 ...
  • Page 160 Cleaning, maintenance and inspection Checklist: Tasks performed at least every six months Checklist: Tasks performed at least every six months (or every 1,000 km) (or every 1,000 km) Check Bowden cables gear Servicing the stem See Section 7.4.6   See Section 7.5.11.2 shift...
  • Page 161 Cleaning, maintenance and inspection CAUTION WARNING Crash and falling caused by unintentional Crash caused by brake failure activation Oil or lubricant on the brake disc in a disc brake There is a risk of injury if the electric drive system or on the rim of a rim brake can cause the brake is activated unintentionally.
  • Page 162: Before Each Ride

    Cleaning, maintenance and inspection Before each ride 7.1.5 Checking the pannier rack Complying with these cleaning instructions is the only way to reduce wear on components, increase 1 Hold onto pedelec by its frame. Hold onto the operating hours and guarantee safety. pannier rack with the other hand.
  • Page 163: Checking The Suspension Seat Post

    Cleaning, maintenance and inspection 7.1.9 Checking the suspension seat post  Deflect and let the suspension seat post rebound.  If you hear unusual noises when the suspension seat post deflects and rebounds, or it yields without any resistance, take pedelec out of service.
  • Page 164: After Each Ride

    Cleaning, maintenance and inspection After each ride 7.2.4 Cleaning the pedals Complying with these cleaning instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following items should be ready for use to clean the pedelec after each ride: ...
  • Page 165: Basic Cleaning

    Cleaning, maintenance and inspection Basic cleaning 7.3.2 Cleaning the battery Complying with these basic cleaning instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following are required for basic cleaning: CAUTION Tool Cleaning agent Risk of fire and explosion due to penetration by...
  • Page 166: Cleaning The Frame, Fork, Pannier Rack, Guards And Kickstand

    Cleaning, maintenance and inspection 7.3.4 Cleaning the frame, fork, pannier 7.3.7 Cleaning the handles rack, guards and kickstand 1 Clean handles with sponge, water and soapy water. 1 Soak the components with dish-washing 2 Rinse off component with water from a detergent if the dirt is thick and ingrained.
  • Page 167: Cleaning The Saddle

    Cleaning, maintenance and inspection 7.3.9 Cleaning the saddle 7.3.12 Cleaning the hub 1 Clean the saddle with lukewarm water and a 1 Put on protective gloves. cloth dampened with soapy water. 2 Remove dirt from hub with a sponge and soapy 2 Rinse off component with water from a water.
  • Page 168: Cleaning The Shifter

    Cleaning, maintenance and inspection 7.3.16 Cleaning the brake 7.3.14.1 Cleaning the shifter 7.3.16.1 Cleaning the handbrake  Carefully clean shifter with a damp, soft cloth.  Carefully clean the handbrake with a damp, 7.3.15 Cleaning the cassette, chain wheels soft cloth. and front derailleur 7.3.17 Cleaning the brake disc...
  • Page 169: Cleaning The Chain

    Cleaning, maintenance and inspection 7.3.19 Cleaning the chain Notice  Never use aggressive (acid-based) cleaners, rust removers or degreasers when cleaning the chain.  Never use gun oil or rust remover spray.  Never use chain cleaning devices or chain cleaning baths.
  • Page 170: Maintenance

    Cleaning, maintenance and inspection Maintenance 7.4.1 Maintain frame Complying with these servicing instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Notice  Hard wax polish and protection wax are particularly resistant on gloss paintwork. These car accessory retail products are unsuitable for matt paint finishes.
  • Page 171: Maintain Pannier Rack

    Cleaning, maintenance and inspection 7.4.3 Maintain pannier rack 7.4.6 Maintaining the stem 1 Dry pannier rack with a cloth. 1 Spray painted and polished metal surfaces 2 Spray pannier rack with spray wax and leave to with wax spray and leave to dry. dry.
  • Page 172: Maintaining The Handles

    Cleaning, maintenance and inspection 7.4.8 Maintaining the handles Maintaining the 7.4.9.2 carbon seat post Maintaining 7.4.8.1 rubber handles 1 Apply talcum powder to sticky rubber handles. Notice Notice Rain and puddle water can cause contact  Never apply talcum powder to leather or foam corrosion if carbon seat posts are used in an handles.
  • Page 173: Maintaining The Hub

    Cleaning, maintenance and inspection 7.4.12 Maintaining the hub 7.4.14 Maintaining the gear shift Maintaining 7.4.14.1 the rear derailleur articu- lated shafts and jockey wheel 1 Apply wax spray especially around the spoke holes. In doing so, ensure that no wax is applied to brake parts.
  • Page 174: Maintaining The Chain

    Cleaning, maintenance and inspection 7.4.16 Maintaining the chain 7.4.16.1 Maintaining the chain and all-round chain guard Place newspaper or paper towels underneath to  Place newspaper or paper towels underneath to  collect chain oil. collect chain oil. 1 Lift rear wheel. 1 Lift rear wheel.
  • Page 175: Maintaining The Brake

    Cleaning, maintenance and inspection 7.4.18 Maintaining the brake 7.4.18.1 Maintaining the handbrake Notice  Never treat brake handbrake with degreaser or penetrating oil spray.  Lubricate articulated joints and mechanical parts which are accessible from outside with a few drops of spray oil or precision mechanics oil.
  • Page 176: Inspection

    Cleaning, maintenance and inspection Inspection The following tools are required for an inspection: 7.5.1.1 Checking tyre pressure Notice Gloves If the tyre pressure is too low in the tyre, the tyre does not achieve its load bearing capacity. The Ring spanners 8 mm, 9 mm, 10 mm, 13 mm, 14 mm and 15 mm tyre is not stable and may come off the rim.
  • Page 177 Cleaning, maintenance and inspection Dunlop valve Schrader valve Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment The tyre pressure cannot be measured on the It is recommended to use an air pump at a filling ...
  • Page 178: Checking The Tyres

    Cleaning, maintenance and inspection 7.5.1.2 Checking the tyres 2 Check the side walls for wear. If there are any cracks or tears, the tyre must be replaced. The tread is far less important for bicycle tyres than it is for car tyres, for example. Consequently, tyres can still be used with a worn tread with the exception of tyres on mountain bikes.
  • Page 179: Checking The Rims

    Cleaning, maintenance and inspection 7.5.1.3 Checking the rims 7.5.1.5 Checking the nipple well The nipple holes can weaken the tyre bed. WARNING  Check to see if cracks are emerging from the nipple holes. Crash caused by a worn rim ...
  • Page 180: Checking The Brake System

    Cleaning, maintenance and inspection 7.5.2 Checking the brake system 7.5.2.2 Checking the hydraulic brake system CAUTION 1 Pull on the handbrake and check whether any brake fluid leaks out of the lines, connections or on the brake linings. Crash caused by brake failure Worn brake discs and brake linings and a lack of 2 If any brake fluid leaks from anywhere, take hydraulic fluid in the brake cable reduce the...
  • Page 181: Checking The Disc Brake

    Cleaning, maintenance and inspection 7.5.2.4 Checking the disc brake Only applies to pedelecs with this equipment Checking the brake linings Checking the brake discs  Check that the brake linings are no less than Put on gloves as the brake disc is very sharp. ...
  • Page 182: Checking The Back-Pedal Brake

    Cleaning, maintenance and inspection 7.5.2.5 Checking the back-pedal brake Only applies to pedelecs with this equipment There are sharp corners and edges on the back-  pedal brake. Wear gloves. 1 Hold and check counter support to ensure it is firmly attached to rear frame down tube.
  • Page 183: Checking The Chain

    Cleaning, maintenance and inspection 7.5.3 Checking the chain 3 Check the chain tension at three to four points.  If the deviation is greater than 20 mm, tighten  Check chain for rust, damage and chain links chain. that are difficult to move. ...
  • Page 184 Cleaning, maintenance and inspection Check 1 Insert gauge between two chain links on the right-hand side. There is a different wear gauge for each chain, depending on the manufacturer: Figure 171: Gauge is inserted 2 Lower gauge down to the left-hand side. Figure 166: Example of a KMC gauge Figure 172: Lower gauge to the left Figure 167: Example of a SHIMANO gauge...
  • Page 185: Checking The Belt

    Cleaning, maintenance and inspection 7.5.4 Checking the belt  The tooth profile is pointed and teeth have worn thinner. Contact specialist dealer. The belt sprocket does need to be replaced. 7.5.4.1 Checking the belt for wear  Check belt for indications of wear: Figure 175: Indications of wear on a belt Figure 177: Worn tooth profile 1 Carbon tensile fibres are exposed...
  • Page 186 Cleaning, maintenance and inspection There are three common methods of measuring 1 Open app. belt tension: 2 Click on the voltage symbol. • Gates Carbon Drive mobile app for iPhone® and 3 Click on MEASURE. Android®, • Gates Krikit tension meter and 4 Point phone microphone towards the belt.
  • Page 187 Cleaning, maintenance and inspection 3 Press the check gauge down with just one ECO tension tester finger until it clicks into place. Not included in price 1 Attach the measuring stick on the belt. Figure 181: Pressing the check gauge down with one finger 4 Take reading where line A meets line B.
  • Page 188: Checking The Riding Light

    Cleaning, maintenance and inspection 7.5.5 Checking the riding light 1 Check the cable connections on the headlight  If the headlight or rear lights do not come on, take pedelec out of service. Contact specialist and rear light for damage and corrosion and dealer.
  • Page 189: Checking The Stem

    Cleaning, maintenance and inspection 7.5.6 Checking the stem 7.5.9 Checking the seat post 1 Take seat post out of the frame.  The stem and quick release system must be 2 Check seat post for cracks and corrosion. inspected at regular intervals. The specialist dealer should adjust them if they require 3 Reinsert seat post.
  • Page 190: Checking The Gear Shift

    Cleaning, maintenance and inspection 7.5.11 Checking the gear shift 4 Check that there is clearance between the chain tensioner and spokes. 1 Check that all gear shift components are free of  If there is no clearance or the chain scrapes damage.
  • Page 191: Adjusting The Rohloff Hub

    Cleaning, maintenance and inspection 7.5.11.5 Adjusting the ROHLOFF hub 7.5.11.6 Adjusting the cable-operated gear shift, dual-cable Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment 1 Check whether shift cable tension is set in such ...
  • Page 192: Checking Kickstand Stability

    Cleaning, maintenance and inspection 7.5.11.8 Checking kickstand stability 1 Place the pedelec on a slight elevation of 5 cm. 2 Extend kickstand. 3 Jolt pedelec to check stability.  If pedelec topples over, tighten screws or change height of the kickstand. MY23I0a - 52_1.0_29.08.2023...
  • Page 193: Inspection And Maintenance

    Inspection and maintenance Inspection and maintenance Initial inspection Component-specific maintenance After 200 km or 4 weeks after purchase High-quality components require extra maintenance. The tasks require technical Vibrations produced while riding can cause expertise, special tools and special lubricants. screws and springs that were tightened during The pedelec may become damaged if the pedelec manufacture to settle or come loose.
  • Page 194 Inspection and maintenance Inspection and maintenance intervals for suspension fork Inspection and maintenance intervals for seat post SR SUNTOUR suspension fork by.schulz suspension seat post Maintenance 1 Every 50 hours Maintenance After the first  250 km; every  1500 km after Maintenance 2 Every 100 hours ...
  • Page 195 Inspection and maintenance Inspection and maintenance intervals for rear frame Inspection and maintenance intervals for hub damper SHIMANO 11-speed hub RockShox rear frame damper Internal oil change and maintenance 1,000 km after Service air chamber assembly Every 50 hours start of use, then ...
  • Page 196: Carry Out Initial Inspection

    Inspection and maintenance CAUTION WARNING Hazard for the environment due to toxic Injury due to damaged brakes substances Special tools and specialist knowledge are The brake system contains toxic and required to repair the brakes. Incorrect or environmentally harmful oils and lubricants. Such unauthorised assembly can damage the brakes.
  • Page 197: Perform Major Inspection

    Inspection and maintenance Perform major inspection Complying with these inspection and maintenance instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Diagnosis and documentation of current status Fre- Components Description Criteria Measures if rejected quency Accept- Inspection...
  • Page 198 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.5 O.K. Dirt Cleaning month 6 months … Section 7.4.6 O.K. Untreated Stem 6 months Check mount fas- Section 7.5.6 …...
  • Page 199 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Wheel Before Concentricity Section 7.1.7 … O.K. Not straight Re-mount wheel each ride Wheel 6 months Assembly Section 7.5.1 … O.K. Loose Adjust quick release Once a Cleaning Section...
  • Page 200 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.12 O.K. Dirt Cleaning month Once a Care … Section 7.4.12 O.K. Untreated Treat month Hub gear 6 months Check mount fas- …...
  • Page 201 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance 20 hours Refill oil … Section 7.4.19 O.K. No oil Refill oil 20 hours Clean wiper O.K. Dirt Cleaning EIGHTPINS 40 hours Clean slide bushing O.K.
  • Page 202 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Back-pedal 6 months Attachment Check mount … O.K. Loose Retighten screws brake braking fastening armature 6 months Attachment Check mount … O.K. Loose Retighten screws Brake system fastening...
  • Page 203 Inspection and maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance 6 months First examination See Section on … O.K. Error message Contact battery manu- Rechargeable Assembly facturer; take out of battery service, new battery 6 months Firmly in position, Check mount...
  • Page 204: Inspect Frame

    Inspection and maintenance 8.5.1 Inspect frame 8.5.3 Inspecting and maintaining the rear frame damper 1 Check frame for cracks, warping and damage Only applies to pedelecs with this equipment to the paintwork.  If there are any cracks, warping or damage to the paintwork, remove the pedelec from WARNING service.
  • Page 205: Inspecting The Gear Hub

    Inspection and maintenance 8.5.5 Inspecting the stem CAUTION Incorrectly fastened screws may come loose due to impact. The stem may no longer be firmly fixed Hazard for the environment due to toxic in its position as a result. This will cause a crash substances with injuries.
  • Page 206: Inspecting The Axle With Quick Release

    Inspection and maintenance 8.5.7 Inspecting the axle with quick  The quick release lever is flush with the lower release housing.  You should be able to see slight impression on the palm of your hand when you close the quick CAUTION release lever.
  • Page 207: Inspecting The Fork

    Inspection and maintenance 8.5.8 Inspecting the fork 8.5.8.1 Inspecting the carbon suspension fork Only applies to pedelecs with this equipment WARNING 1 Remove fork. 2 Check fork for cracks, warping and damage to Injury due to explosion the paintwork. The air chamber is pressurised. When the air 3 You need to distinguish between scratches on system in a faulty suspension fork is maintained, the paintwork and impacts if the carbon...
  • Page 208: Inspecting The Seat Post

    Inspection and maintenance 8.5.9 Inspecting the seat post 8.5.9.2 Inspecting and greasing BY.SCHULZ suspension seat post Only applies to pedelecs with this equipment WARNING 1 Remove seat post from the frame. Intoxication from lubrication oil 2 Remove safety and protective cover. The lubrication oil for Eightpins seat posts is toxic 3 Clean seat post on the inside and outside.
  • Page 209: Inspecting And Greasing Rs Suntour Suspension Seat Post

    Inspection and maintenance 8.5.9.3 Inspecting and greasing RS SUNTOUR suspension seat post Only applies to pedelecs with this equipment 1 Remove seat post from the frame. 2 Remove safety and protective cover. 3 Examine seat post rack for scratches, cracks and fractures.
  • Page 210: Troubleshooting, Fault Clearance And Repair

    Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Preventing pain The pedelec is both a means of transport and a piece of sports equipment that promotes health. After the first few rides, you may experience sore muscles the next day. However, permanent pain should never occur during or after a ride.
  • Page 211: Sitting Discomfort

    Troubleshooting, fault clearance and repair 9.1.1 Sitting discomfort Around 50% of all pedelec riders experience Solution sitting discomfort: • Adopt an optimal riding position (see • Pressure pain in the sitting bones Section 6.5.2). • Pain in the lower back •...
  • Page 212: Pain In Shoulders And Nape Of Neck

    Troubleshooting, fault clearance and repair 9.1.4 Pain in shoulders and nape of neck The weight of the upper body places a strain on Solution the shoulders due to the bent-forward posture. • A more upright riding position will The more stretched the position is, the more strain immediately reduce pain.
  • Page 213: Knee Pain

    Troubleshooting, fault clearance and repair 9.1.7 Knee pain Pedelec riding is a sport that is easy on the knee Solution joints and is recommended for beginners. Very • Contact specialist dealer. Have the powerful forces are transmitted from the thigh to pedelec adjusted (see Section 6.5).
  • Page 214: Troubleshooting And Fault Clearance

    Troubleshooting, fault clearance and repair Troubleshooting and fault clearance The on-board computer indicates whether a 11 Insert the battery. critical or less critical error has arisen in the drive 12 Start the drive system. system. 13 If the drive system does not start, press the On- The error messages generated by the drive Off button (on-board computer) for at least system can be read in the eBike Flow app and by...
  • Page 215: Errors In Assistance Function

    Troubleshooting, fault clearance and repair 9.2.2 Errors in assistance function Symptom Cause Remedy Assistance is not Is the battery charged sufficiently? Check battery is charged. available. Recharge the battery if it is almost flat. Is the system switched on?  Press On-Off button (battery). ...
  • Page 216: Battery Errors

    Troubleshooting, fault clearance and repair 9.2.3 Battery errors Symptom Cause Remedy The battery discharges The battery may be at the end of its  Replace old battery with new one. very quickly. useful life. The battery cannot be Is the charger mains plug firmly Disconnect the charger mains plug and plug it in again.
  • Page 217: Display Screen Errors

    Troubleshooting, fault clearance and repair Symptom Cause Remedy There is an unusual Remove from the battery immediately. smell. Contact the fire service immediately. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove from the battery immediately. the battery.
  • Page 218: Correcting Disc Brake Faults

    Troubleshooting, fault clearance and repair 9.2.6 Correcting disc brake faults Symptom Cause Remedy Ringing and unusual  Contact specialist dealer. Fit a city or trekking tyre. sounds from disc brakes. Riding on asphalt with off-road tyres. Dirty or greasy brake disc. ...
  • Page 219: Problems With Back-Pedal Brake

    Troubleshooting, fault clearance and repair 9.2.7 Problems with back-pedal brake Symptom Cause Remedy Contact specialist dealer. Lubricate brake hub. Brake is too sensitive Replace brake shoe unit. Contact specialist dealer. Replace brake shoe unit. Brake is too weak If the problem should persist, replace the internal hub unit. The rider needs to push Contact specialist dealer.
  • Page 220: Problems With Hub Gear

    Troubleshooting, fault clearance and repair 9.2.8 Problems with hub gear Symptom Cause Remedy A noise is heard when the All gear speeds except 1. pedals are turning. A noise is heard when the pedelec is pushed All gear speeds except 1. backwards.
  • Page 221 Troubleshooting, fault clearance and repair Symptom Cause Remedy Strange noises occur  when the brakes are Contact specialist dealer. applied. Rotation feels stiff during  Contact specialist dealer. free rotation. Chain jumps between the  gearwheels when gear is Gearwheels and/or chain worn. Contact specialist dealer.
  • Page 222: Correcting Freewheel Faults

    Troubleshooting, fault clearance and repair 9.2.9 Correcting freewheel faults Symptom Cause Remedy Cover forgotten after fitting.  Contact specialist dealer. Check installation correct. Freewheel blocked.  Contact specialist dealer. Measure the length of the socket. If After fitting, socket was compressed by over-tightening the quick-release axle.
  • Page 223: Correcting Lighting Faults

    Troubleshooting, fault clearance and repair 9.2.10 Correcting lighting faults Symptom Cause Remedy The front light or rear light The default settings in the electric drive Take pedelec out of service immediately. does not go on, even system have probably been configured when the switch is Contact specialist dealer.
  • Page 224: Correcting Other Faults And Errors

    Troubleshooting, fault clearance and repair 9.2.13 Correcting other faults and errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been  This is not a malfunction. switch is pressed but the deactivated. switch cannot be operated.
  • Page 225: Repairs At The Specialist Dealer

    Troubleshooting, fault clearance and repair Repairs at the specialist dealer 9.3.3 Repairing the suspension fork Expert knowledge and special tools are required for many repairs. For this reason, repairs may only 9.3.3.1 Removing paint damage on the fork be carried out at a specialist dealer. These include: 1 Gently sand paintwork damage with 600-grit •...
  • Page 226: Replacing The Riding Light

    Troubleshooting, fault clearance and repair 9.3.4 Replacing the riding light  Only use components in the corresponding power class for replacement. 9.3.5 Adjusting the headlight  The headlight must be positioned so that its light beam shines on the road 10 m in front of the pedelec (see Section 6.4).
  • Page 227: Replacing Pedelec Components If Lock Function Is Installed

    Troubleshooting, fault clearance and repair 9.3.7 Replacing pedelec components if lock function is installed 9.3.7.1 Replacing a smartphone 1 Install Bosch eBike connect app on the new smartphone. 2 Log on using the same account which was used to activate the lock function. 3 Connect on-board computer with the smartphone while the on-board computer is in use.
  • Page 228: Recycling And Disposal

    Recycling and disposal Recycling and disposal This device is marked according to the recycling saves reserves of raw materials and European Directive 2012/19/EU on ensures that all the regulations for protection of waste electrical and electronic health and the environment are adhered to when equipment –...
  • Page 229 Recycling and disposal Waste type Disposal Dispose of Residual waste Residual waste bin (grey bin) Biodegradable lubricants Residual waste bin (grey bin) Biodegradable oils Cleaning cloths covered in biodegradable oil Filament lamps, halogen lamps Residual waste bin (grey bin) Hazardous waste Recycling Batteries, rechargeable batteries Return to the battery manufacturer.
  • Page 230: Documents

    Documents Documents 11.1 Assembly report Frame number: Date: Components Description Criteria Measures if rejected Assembly Accept- Tests Rejection /inspection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstands Check mount fastening Functional check O.K. Loose Retighten screws Tyre pressure too low/ Tyres Tyre pressure check O.K.
  • Page 231 Documents Components Description Criteria Measures if rejected Assembly Accept- Tests Rejection /inspection ance Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage sprocket/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening...
  • Page 232: Inspection And Maintenance Log

    Documents 11.2 Inspection and maintenance log Diagnosis and documentation of current status Date: Frame number: Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Check mount Kickstands 6 months Functional check O.K.
  • Page 233 Documents Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Brake system Check mount Handbrake 6 months O.K. Loose Retighten screws fastening Top up brake fluid; Depending on time of take Pedelec out of Brake fluid 6 months Check fluid level O.K.
  • Page 234 Documents Measures if Component Frequency Description Criteria rejected Accept- Inspection Test Rejection ance Electric drive system Check for damage Functional check O.K. No screen, Restart; test battery; On-board defective new software or new 6 months computer screen display on-board computer; take out of service Check control panel Functional check...
  • Page 235 Documents Notes MY23I0a - 52_1.0_29.08.2023...
  • Page 236: Parts List

    Documents 11.3 Parts list 11.3.1 E5 ZR F, POP ART E5 ZR F G-03 Frame Original i:SY Kompakt, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense...
  • Page 237 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 238: E5 Zr F Comfort

    Documents 11.3.2 E5 ZR F Comfort G-08 Frame Original i:SY Kompakt, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609 Clincher Weight: 910 g Size: 60-406 (20")
  • Page 239 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 240: E5 Zr Rt, Pop Art E5 Zr Rt

    Documents 11.3.3 E5 ZR RT, POP ART E5 ZR RT G-02 Frame Original i:SY Kompakt, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67...
  • Page 241 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 242: E5 Zr Rt Comfort

    Documents 11.3.4 E5 ZR RT Comfort G-09 Frame Original i:SY Kompakt, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609 Clincher Weight: 910 g Size: 60-406 (20")
  • Page 243 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 244: N3.8 Zr

    Documents 11.3.5 N3.8 ZR G-06 Frame Original i:SY Kompakt, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609 Clincher Weight: 910 g Size: 60-406 (20")
  • Page 245 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 246: N3.8 Zr B

    Documents 11.3.6 N3.8 ZR B G-07 Frame Original i:SY Kompakt, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Super MotoX Road tyres Front | Rear # DD or GreenGuard EPI: 67 Profile: HS439 Clincher Weight: 1125 g Size: 62-406 (20")
  • Page 247 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 248: S8 K

    Documents 11.3.7 S8 K G-01 Frame Original i:SY Kompakt, 47 cm, unisex Aluminium, 47 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609 Clincher Weight: 910 g Size: 60-406 (20")
  • Page 249 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 250: Xxl E5 Zr F Comfort

    Documents 11.3.8 XXL E5 ZR F COMFORT I-02 Frame Original i:SY Kompakt, 51 cm, unisex Aluminium, 51 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609...
  • Page 251 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 252: Xxl E5 Zr Rt Comfort

    Documents 11.3.9 XXL E5 ZR RT Comfort I-03 Frame Original i:SY Kompakt, 51 cm, unisex Aluminium, 51 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609...
  • Page 253 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 254: Xxl N3.8 Zr F

    Documents 11.3.10 XXL N3.8 ZR F I-01 Frame Original i:SY Kompakt, 51 cm, unisex Aluminium, 51 cm Rear frame damper … … Tyres SCHWALBE, Pick up Road tyres Front | Rear Super Defense EPI: 2 x 67 Profile: HS609 Clincher Weight: 910 g Size: 60-406 (20")
  • Page 255 On front light | on rear light | on tyre … Front | Rear | Wheel Pannier rack, front … … Pannier rack, rear i:SY Carrier Pannier rack, MonkeyLoad ready Mudguard SKS, Bluemels 20 inch, 65 mm wide Front | Rear Kickstand...
  • Page 256: Charger Operating Instructions

    Documents 11.4 Charger operating instructions MY23I0a - 52_1.0_29.08.2023...
  • Page 257 Documents 4A Charger MY23I0a - 52_1.0_29.08.2023...
  • Page 258 Documents MY23I0a - 52_1.0_29.08.2023...
  • Page 259 Documents MY23I0a - 52_1.0_29.08.2023...
  • Page 260 Documents MY23I0a - 52_1.0_29.08.2023...
  • Page 261 Documents MY23I0a - 52_1.0_29.08.2023...
  • Page 262 Documents MY23I0a - 52_1.0_29.08.2023...
  • Page 263: Glossary

    Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: bicycle designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel 635 mm or more and less than 750 mm.
  • Page 264 Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube. It is normally connected to the fork crown or a safe and efficient performance.
  • Page 265 Glossary Operating instructions Seat post Source: ISO/DIS 20607:2018: part of the user Source: EN 15194:2017: component that clamps information that machine manufacturers provide the saddle (with a bolt or assembly) and connects to machine operators; it contains guidance, it to the frame. instructions and tips related to the use of the Shut-off speed machine in all its life cycle phases.
  • Page 266: Abbreviations

    Glossary 12.1 Abbreviations Weight of the ready-to-ride pedelec Source: ZEG: the indicated weight for a ready-to- Abbreviation Meaning/derivation ride pedelec refers to the weight of a pedelec at the time of sale. The weight of each additional Anti-blocking system accessory must be added to this weight Bluetooth Low Energy EPAC Electric power-assisted cycle...
  • Page 267: Appendix

    Safety requirements for portable sealed secondary cells, and for batteries made from them, for use in portable applications – Part 2: Lithium systems Cologne, 02.05.2022 ……………………………………………………………………………………………… Georg Honkomp, Managing Director of i:SY GmbH Co. KG * Community member who is authorised to compile the technical documentation MY23I0a - 52_1.0_29.08.2023...
  • Page 268: Directive Declaration Of Conformity With Red Directive

    Appendix Directive declaration of conformity with RED Directive LED Remote Robert Bosch GmbH, Bosch eBike Systems, hereby declares that the LED Remote radio system type complies with Directive 2014/53/EU. The complete EU declaration of conformity is available online at: https://www.bosch-ebike.com/conformity III.
  • Page 269: Keyword Index

    Keyword index Keyword index Brake cable, 45 Carcass, 37 torque, 69 position, 36 Activity tracking, Brake calliper, 46 Cargo bike, 263 - activate 121 position, 46 Cassette, Articulated shaft, torque, 69 - clean, 168 - maintain 173 Brake disc, 46 CE marking, 263 Axle, - check, 181...
  • Page 270 Keyword index Drive belt, 263 Gear shift, Drive system, 48 - adjust dual-cable, Bowden- Initial commissioning, 85 - switch on, 143 cable-operated twist grip electric, 49 shifter 191 Jockey wheel, Dual pivot rim brake, - check 190 - maintain 173 torque, 70 - check electric gear shift, Dunlop valve, see conventional...
  • Page 271 Keyword index Mountain bike, 264 - assemble 84 Reflectors, Mountain bike, see MTB - before each ride 136, 162 - clean 164 MTB, see mountain bike - check, 176 position, 34 Mudguard 21 - clean 165 Retainer guard, 50 Mudguard, - commission 85 Riding light - clean, 166...
  • Page 272 Keyword index Shut-off speed, 265 Tyre size, 36 Slicks, 37 Tyre, Slippage, 265 position, 36 Software, Tyres, 36 - update, 121 - check, 178 Spare part, 265 - clean 167 Spoke nipples, 39 Tyres,- Tube-type tyres 36 - maintain, 173 position, 36 Underride guard, Spokes, 39...

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