Related Manuals for HP Pro 5 Series
Summary of Contents for HP Pro 5 Series
- Page 1 Maintenance and Service Guide HP Series 5 Pro 527pf model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
100 mm integrated VESA mounting ● ● Energy saver feature to meet requirements for reduced power consumption HP Eye Ease (certified TÜV Rheinland Low Blue Light Hardware Solution with a 120 Hz Max Refresh ● rate) ● Compatible with displays software including: –... - Page 7 For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Setup & User Guides.
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Page 8: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 2-1 Front components, camera model and their descriptions Component Description Power button Indicates that the monitor is powered on, off, or in sleep mode. Power LED Indicates that the monitor is powered on or off. -
Page 9: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 2-2 Rear and side components and their descriptions Component Description Joypad Press to open the OSD settings. Security cable slot Connects an optional security cable. Power connector Connects a power cord. -
Page 10: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on the rear of the monitor. You may need these numbers when contacting HP about the monitor model. For all regions: Barcode label & Spec label... -
Page 11: Illustrated Parts Catalog
#Main Bracket 527pf #Hit-pot Mylar 527pf #OSD Around Key 527pf #OSD Center Key 527pf #Safety Mylar 527pf #Rear Cover 527pf #Power Key Lens 527pf #HP Logo #Pivot Cover 527pf #VESA Cover 527pf #ASSY BASE 527pf #ASSY Hinge 527pf #ASSY ARM 527pf... -
Page 12: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 13: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 14 2) Press VESA cover on the bottom side to release VESA cover. 3) Release four wall mount screws to remove hinge assy. 4) Pull the rear cover on the left & right & top side, then disconnect key cable and USB cable from the main chassis to remove the rear cover.
- Page 15 5) Remove one screw on the USB board, then remove the USB board, OSD board and power keyboard from the back cover. 6) Remove three aluminum foil, then disconnect lightbar cable and LVDS cable from the display panel. Remove the main chassis from the display panel. 7) Remove the 19 screws on the middle frame, then remove the middle frame from the panel.
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Page 16: Power Board
Prepare the monitor for disassembly. See Preparation for disassembly on page 10. ▲ Remove the power board: 1) The HP Series 5 Pro 527pf power board connector position is as follows: 2) Locate the part number location on the board. -
Page 17: Connector Repair
3) Pin solder with soldering iron and absorber. 4) Lift the connector up and away from the PCB. Connector repair This procedure includes HDMI, Display Port, Mini Display Port, USB-C, USB-A and Phone Jack connectors. The connectors are on the interface board (board part number 7ZB.A2401.A008). The connector identifiers are as follows: Connector Location... -
Page 18: Hdmi Connector Hdmi1
Before repairing connectors, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 10. ▲ HDMI connector HDMI1 Repair the HDMI connector: 1) Use a hot air gun to melt the solder on the pins from bottom side. 2) Lift the HDMI connector from the PCB. -
Page 19: Dp Connector Dp1
4) Solder the new component. DP connector DP1 Repair the DP connector: 1) Use a hot air gun to melt the solder on the pins from bottom side. 2) Lift the DP connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. -
Page 20: Usb-A Connector Usb2/Usb3
USB-A connector USB2/USB3 Repair the USB-A connector: 1) Use a hot air gun to melt the solder on the pins from the bottom side. 2) Lift the USB-A connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. -
Page 21: Support And Troubleshooting
Test item Operating description Tool used HDMI test Confirm whether image displays and sound plays Computer or DVD player correctly on the monitor DP1/DP2 test Confirm whether image displays and sound plays Computer or DVD player correctly on the monitor USB Hub Test Confirm USB function of 3-USB Type-A and 1-USB Computer or Notebook... - Page 22 “Power Button is The monitor's Power Button Lockout feature is Press and hold the Power button for Locked” is enabled. 10 seconds to unlock the power displayed. button function. Monitor has trouble DisplayPort inputs: Set the waking from Sleep DisplayPort hot-plug detection to mode Always Active.
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Page 23: Index
Index components RC removal, 10 front, 5 rear components, 6 rear, 6 removal connector repair, 14 power board, 13 features, 3 RC, 10 firmware updates, 2 removal and replacement procedures, 10 front components, 5 returning to customer, 2 function test, 17 RoHS (2002/95/EC) requirements, 2 how to order parts, 9 safety information, 1...
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