Redirecting Notifications - Red Hat NETWORK SATELLITE 5.1.1 Reference Manual

Chapter 7. Monitoring
This is RHN Monitoring Satellite notification 01dc8hqw.
Time: Mon Dec 06, 21:42:25 PST
State: CRITICAL
System: [hostname] ([IP address])
Probe: Satellite: Users
Message: Users 6 (above critical threshold of 2)
Notification #116 for Users
Run from: RHN Monitoring Satellite
As you can see, the longer email notifications contain virtually everything you would need to know
about the associated probe. In addition to the probe command, run time, system monitored, and
state, the message contains the Send ID, which is a unique character string representing the precise
message and probe. In the above message, the Send ID is 01dc8hqw.
Pager notifications, by necessity, contain only the most important details, namely the subject of the
email message (containing state, system, probe, and time) and the Send ID. Here is an example
pager notification:
CRITICAL: [hostname]: Satellite: Users at 21:42 PST, notification
01dc8hqw

7.4.3. Redirecting Notifications

Upon receiving a notification, you may redirect it by including advanced notification rules within an
acknowledgment email. Just reply to the notification and include the desired option. These are the
possible redirect options, or filter types:
• ACK METOO — Sends the notification to the redirect destination(s) in addition to the default
destination.
• ACK SUSPEND — Suspends the notification method for a specified time period.
• ACK AUTOACK — Does not change the destination of the notification, but automatically
acknowledges matching alerts as soon as they are sent.
• ACK REDIR — Sends the notification to the redirect destination(s) instead of the default destination.
The format of the rule should be filter_type probe_type duration email_address where
filter_type indicates one of the previous advanced commands, probe_type indicates probe or
system, duration indicates the length of time for the redirect, and email_address indicates the
intended recipient. For example:
ACK METOO system 1h boss@domain.com
Capitalization is not required. Duration can be listed in minutes (m), hours (h), or days (d). Email
addresses are needed only for redirects (REDIR) and supplemental (METOO) notifications.
The description of the action contained in the resulting email defaults to the command entered
by the user. The reason listed is a summary of the action, such as email ack redirect by
user@domain.com where user equals the sender of the email.
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