Systems - Red Hat NETWORK ENTERPRISE - USER REFERENCE GUIDE 2.2 User Reference Manual

Chapter 4. Red Hat Network Website 45
4.3.5.2. Quick Start Guide
The Quick Start Guide page contains a brief overview of Red Hat Network and its many features. If
you are unfamiliar with RHN, it is recommended you read this guide in its entirety. Topics covered
include registering your systems, applying Errata Updates, and troubleshooting.
4.3.5.3. FAQ
The FAQ page lists Frequently Asked Questions and answers to those questions.
4.3.5.4. Contact RHN
The Contact RHN page provides methods by which customers may obtain help. Specifically, logged
out users have access to the FAQ, Customer Service email address, and rhn-users mailing list only.
Logged in Demo customers have access to the above, as well as an online form that can be submitted
to rhn-feedback or the Customer Service address. Logged in Basic and Enterprise users have access
to all of the above. In addition, the online form enables them to submit requests for technical support.
The Customer Service address handles billing and purchasing questions, while the rhn-users list en-
ables customers to help one another. The rhn-feedback address collects customer input and provides
an auto response, but nothing more. The technical support form ensures the customer will get a per-
sonalized and helpful response in a timely manner.
4.3.5.5. Red Hat Linux 6.2
The Red Hat Linux 6.2 page contains step-by-steps instructions for using RHN on Red Hat Linux
6.2. These instructions cover obtaining new versions of the Red Hat Update Agent and the Red Hat
Network Registration Client. These same instructions can also be found in Chapter 6 Using Red Hat
Network with Red Hat Linux 6.2 of this guide.
4.3.5.6. Enterprise Guide
The Enterprise Guide page takes you to this same document, the most comprehensive set of instruc-
tions for using Red Hat Network.
4.3.5.7. Security & Privacy
The Security & Privacy page describes the measures taken by Red Hat to shield you and your orga-
nization from intrusion, by us, as well as outsiders.
4.3.5.8. Terms & Conditions
The Terms & Conditions page displays the RHN Network Services Use and Subscription Agreement
and its Limited Product Warranty.

4.4. Systems

If you click the Systems tab on the top navigation bar, the Systems category and links appear. The
pages in the Systems category allow you to select systems so that you can perform actions on them
and create System Profiles.