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Chapter 4. Red Hat Network Website
4.3.5. Help
The Help pages provide access to the full suite of documentation and support available to RHN users.
Merely click Help in the Your RHN category to see a list of options available to you.
4.3.5.1. Help Desk
The Help Desk page summarizes the help options available within this section. Click either the links
within this page or the buttons on the left navigation bar to explore further.
4.3.5.2. Quick Start Guide
The Quick Start Guide page contains a brief overview of Red Hat Network and its many features. If
you are unfamiliar with RHN, it is recommended you read this guide in its entirety. Topics covered
include registering your systems, applying Errata Updates, and troubleshooting.
4.3.5.3. FAQ
The FAQ page lists Frequently Asked Questions and answers to those questions.
4.3.5.4. Customer Support
The Customer Support page displays email aliases for comments, technical support, and billing
questions, as well as an online form for submitting to any of these aliases immediately. In addition,
the page contains links to support pages broken down by product and a tool for subscribing to the
rhn-users mailing list.
4.3.5.5. Red Hat Linux 6.2
The Red Hat Linux 6.2 page contains step-by-steps instructions for using RHN on Red Hat Linux
6.2. These instructions cover obtaining new versions of the Red Hat Update Agent and the Red Hat
Network Registration Client. These same instructions can also be found in Chapter 6 of this guide.
4.3.5.6. Basic Guide
The Basic Guide page takes you to this same document, the most comprehensive set of instructions
for using Red Hat Network.
4.3.5.7. Security & Privacy
The Security & Privacy page describes the measures taken by Red Hat to shield you and your orga-
nization from intrusion, by us, as well as outsiders.
4.3.5.8. Terms & Conditions
The Terms & Conditions page displays the RHN Network Services Use and Subscription Agreement
and its Limited Product Warranty.
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