Redirecting Notifications - Red Hat NETWORK 4.0.5 Reference Manual

Chapter 7. Monitoring
Notification #116 for Users
Run from: RHN Monitoring Satellite
As you can see, the longer email notifications contain virtually everything you would need
to know about the associated probe. In addition to the probe command, run time, sys-
tem monitored, and state, the message contains the Send ID, which is a unique character
string representing the precise message and probe. In the above message, the Send ID is
.
01dc8hqw
Pager notifications, by necessity, contain only the most important details, namely the sub-
ject of the email message (containing state, system, probe, and time) and the Send ID. Here
is an example pager notification:
CRITICAL: [hostname]: Satellite: Users at 21:42 PST, notification 01dc8hqw
7.4.3. Redirecting Notifications
Upon receiving a notification, you may redirect it by including advanced notification rules
within an acknowledgment email. Just reply to the notification and include the desired
option. These are the possible redirect options, or filter types:
ACK METOO — Sends the notification to the redirect destination(s) in addition to the
•
default destination.
ACK SUSPEND — Suspends the notification method for a specified time period.
•
ACK AUTOACK — Does not change the destination of the notification, but automati-
•
cally acknowledges matching alerts as soon as they are sent.
ACK REDIR — Sends the notification to the redirect destination(s) instead of the de-
•
fault destination.
The format of the rule should be filter_type probe_type duration
email_address where filter_type indicates one of the previous advanced
commands, probe_type indicates probe or system, duration indicates the length
of time for the redirect, and email_address indicates the intended recipient. For
example:
ACK METOO system 1h boss@domain.com
Capitalization is not required. Duration can be listed in minutes (m), hours (h), or days
(d). Email addresses are needed only for redirects (REDIR) and supplemental (METOO)
notifications.
The description of the action contained in the resulting email defaults to the command
entered by the user. The reason listed is a summary of the action, such as
redirect by user@domain.com
where user equals the sender of the email.
163
email ack