Selecting A Request - Red Hat CERTIFICATE SYSTEM 8 - AGENTS GUIDE Agents Manual

• Show canceled requests. These are requests that have been manually canceled by an agent.
Users do not receive automatic notification of canceled requests. Cancellation can be useful
if the user has left the company since submitting the request or if the user has already been
contacted about a problem and does not need to be notified about the request status.
• Show rejected requests. These are requests that have been either manually rejected or rejected
automatically during profile processing. If the system has been configured to provide automatic
notifications to users, a notice is sent to the requester when the request is rejected.
• Show completed requests. These are requests that have been completed, including issued
certificates and completed revocation requests.
• Show all requests. This shows all requests of the selected type, regardless of status.
5. To start the list at a specific place in the queue, enter the starting request identifier in decimal or
hexadecimal form. Use 0x to indicate a hexadecimal number; for example, 0x2A.
6. Choose the number of matching requests to be returned. When a number is specified, the system
displays that number of certificate requests, beginning with the starting sequence number that
matches the specified criteria.
7. Click Find to display the list of requests that match the specified criteria.
Figure 3.2. Request Queue

3.2.1. Selecting a Request

To select a request from the queue:
1. On the agent services page, click List Requests, specify search criteria, and click Find to display
a list of certificate signing requests.
2. Select a request to examine from the Request Queue form.
Selecting a Request
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