Red Hat CERTIFICATE SYSTEM 8 - AGENTS GUIDE Agents Manual page 40

Chapter 3. CA: Handling Certificate Requests
Action
Validate the request
Assign the request
Unassign the request
Table 3.1. Possible Agent Actions for Certificate Requests
Approving, canceling, and rejecting certificate requests all alter the request status. Assigning,
unassigning, updating, and validating certificate requests do not alter the request status. If the form is
closed without taking one of these actions, the request remains in the queue with the same status.
Figure 3.1, "Certificate Request Management Process"
and the different types of status for a request.
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Description
only results in the certificate request values being
changed but does not change its state.
A request that uses a certificate profile can
be checked, or validated, to see if the request
complies with the defaults and constraints set by
the certificate profile. This action only checks the
request but does not submit or edit the request.
A certificate request can be manually assigned
by the agent processing the request to himself.
Requests cannot be assigned to another agent.
A request can be removed from an agent's
queue if necessary, such as when requests are
assigned to an agent who has since left the
company.
illustrates the process for handling requests