Datavideo PTC-285G Instruction Manual
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Datavideo PTC-285G Instruction Manual

Datavideo PTC-285G Instruction Manual

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4K TRACKING PTZ
CAMERA
PTC-285
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Summary of Contents for Datavideo PTC-285G

  • Page 1 4K TRACKING PTZ CAMERA PTC-285...

  • Page 2: Table Of Contents

    Table of Contents FCC COMPLIANCE STATEMENT ..............6 WARNINGS AND PRECAUTIONS ..............6 WARRANTY ....................7 ..................7 TANDARD ARRANTY ..................8 HREE ARRANTY DISPOSAL ...................... 8 PRODUCT OVERVIEW ................10 ......................10 EATURES LOCATION AND FUNCTION OF PARTS ..........11 ......................
  • Page 3 Zoom ......................43 Pan and Tilt ..................... 44 Speed ....................... 44 AT ......................44 Home ....................... 44 Presets ..................... 44 ....................45 AMERA ETUP Basic Image Settings (Page 1) ..............45 Exposure (Page 1) ..................45 White Balance (Page 1) ................47 Advanced Image Settings (Page 2) ............
  • Page 4 ......................78 FIRMWARE UPDATE ................79 ....................79 THERNET Requirements ..................79 Procedure....................79 FREQUENTLY-ASKED QUESTIONS ............ 81 DIMENSIONS ................... 83 SPECIFICATIONS ................84 SERVICE AND SUPPORT ................88...
  • Page 5 Disclaimer of Product and Services The information offered in this instruction manual is intended as a guide only. At all times, Datavideo Technologies will try to give correct, complete and suitable information. However, Datavideo Technologies cannot exclude that some information in this manual, from time to time, may not be correct or may be incomplete.

  • Page 6: Fcc Compliance Statement

    7. This product should only be operated from the type of power source indicated on the marking label of the AC adapter. If you are not sure of the type of power available, consult your Datavideo dealer or your local power company.

  • Page 7: Warranty

    Warranty Standard Warranty  Datavideo equipment are guaranteed against any manufacturing defects for one year from the date of purchase.  The original purchase invoice or other documentary evidence should be supplied at the time of any request for repair under warranty.

  • Page 8: Three Year Warranty

    Camera module, PCIe Card are covered for 1 year.  The three-year warranty must be registered on Datavideo's official website or with your local Datavideo office or one of its authorized distributors within 30 days of purchase. Disposal For EU Customers only - WEEE Marking...
  • Page 9 The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

  • Page 10: Product Overview

    1. Product Overview The PTC-285 series incorporates a 1/2.8" CMOS sensor, enabling superior 2160p50/60 UHD video output. It boasts a 12x optical zoom, complemented by a 16x digital zoom and offers multiple output interfaces like 3G-SDI, HDMI, and IP streaming. Elevate your remote video production effortlessly with the PTC- 285 series—a clear frontrunner for enhanced capabilities.

  • Page 11: Location And Function Of Parts

    2. Location and Function of Parts Front Lens Built-in 1/2.8” 8.51M Pixel CMOS 4K color camera with white balance control, backlight compensation, automatic gain, etc. Tally LED Tally lamp will be turned ON upon receiving the ON signal. Sensor for Remote Control Remote control IR receiver...

  • Page 12: Rear

    Rear USB Port Insert a USB drive containing the latest firmware file and use the OSD menu to start the firmware upgrade process. Note: See Firmware Update section for details. Power Input DC in socket connects the supplied 12V PSU. The connection can be secured by screwing the outer fastening ring of the DC In plug to the socket.
  • Page 13 Note: Switches 3/4 should be always OFF. NDI l HX3/DVIP/POE Interface The DVIP interface is a protocol designed by Datavideo to allow the user to access the camera’s Web UI by simply connecting a PC to the camera using a standard Ethernet cable. See...

  • Page 14: Bottom

    Bottom Tripod Screw Hole allows the user to mount the camera on the tripod. Screw Hole Screw holes for ceiling bracket mounting. For Safety Rope Ties safety ropes for securing the camera to the ceiling.
  • Page 15 DIP Switch The DIP Switch allows the user to set the camera’s VISCA ID, select the video resolution, and configure how the video format (or resolution) can be selected. See the following table for corresponding settings: DIP SW 1/2/3 VISCA ID (1,2,3) = (ON,OFF,OFF) VISCA-ID 1 (1,2,3) = (OFF,ON ,OFF)

  • Page 16: Installation Instructions

    3. Installation Instructions Note: Only mount the bracket on formwork or concrete surface. Do NOT mount the bracket on plasterboard. Step 1 – DIP Switch Setting Enable Flip-H and Flip-V. Step 2 – One End of Retaining Wire Attach the retaining wire to the junction box mounted on the ceiling by screwing one end of the retaining wire into a screw hole in the junction box with a screw (not supplied) as shown in the diagram below.
  • Page 17 Step 4 – Ceiling Bracket (A) and Camera  Screw ceiling bracket (A) into the bottom of the camera using three screws.  Position the screws as shown in the diagram below.  Align the screw holes on the bottom of the camera with those in the ceiling bracket.

  • Page 19: Step 5 - Mount Camera To Ceiling

    Step 5 – Mount Camera to Ceiling...

  • Page 20: Step 6 - Screw To Secure Camera

    Step 6 – Screw to Secure Camera Secure the camera by screwing three screws into the corresponding screw holes as shown in the diagram below. Step 7 – Cable Connection Connect the cables to the connectors located on the rear of the camera.

  • Page 21: Network Connection

    4. Network Connection The Ethernet port on the back panel of your PTC-285 allows you to connect a PC/laptop to the camera with a static or dynamic IP address. To access and modify these network settings, you will need to log in to the camera’s web interface.
  • Page 22 On your PC/laptop, open a web browser and in the address bar, enter the camera’s IP address then press the ENTER key which should take you to login page of the web interface. The default login credentials are:  User Name: admin ...

  • Page 23: Static Ip

    192.168.1.XXX 192.168.1.XXX DVIP DVIP is an Ethernet-based protocol designed by Datavideo to connect a network of Datavideo devices. DVIP Configuration Tool is a special network configuration software tool designed for DVIP device search on the same network and configuring device network settings such as Hostname, DHCP mode, IP address, subnet mask, gateway IP, and primary and secondary DNS.
  • Page 24 iOS: https://itunes.apple.com/tw/app/dvip-network- config/id1177895983?mt=8 After you’ve installed the DVIP Network Configuration Tool, follow the steps outlined below to scan for online DVIP devices and configure their corresponding settings. Step 1: Open the DVIP Network Configuration Tool then select your PC or laptop’s network interface card from the drop-down menu in the pop-up window as shown in the diagram below.
  • Page 25 Step 3: Click one of the connected cameras to show the device information and its network settings in the pop-up window shown in the diagram below. Step 4: You are allowed to change the device name in the Host Name field and modify the device’s network settings accordingly.

  • Page 26: Basic Setup

    5. Basic Setup Power-On Initialization As shown in the diagram below, after you plug in the power cord, the tally light in the front, depending on your tally setting, will start flashing red, green or a mix of both and will be OFF as soon as the power-on initialization is complete.
  • Page 27 Follow the instructions below to view the camera video on the web user interface. Connect the PTC-285 camera to your PC/Notebook PC over a network 1. With Ethernet cables, establish connection between the PTC-285 and a PC/Notebook via a router. Note: The PTC-285’s default connection mode is DHCP.
  • Page 28 7. Once logged in, you should be able to see a preview window on which the video is shown. NDI Studio Monitor In addition to the PTC-285’s web UI, the NDI Studio Monitor is another alternative to view the camera video. Before connecting to the PTC-285, the NDI Studio Monitor must be installed on your PC/Notebook.
  • Page 29 The NDI Studio Monitor interface is shown below. Click the menu icon located at the top left corner of the interface to open a pop-up menu. You can also right click anywhere on the interface to open the menu. Click the PTC-285 camera detected by the NDI Studio Monitor to view the camera video.
  • Page 30 To enable the virtual PTZ joystick on the interface, right click on the interface, then follow the menu path Settings->PTZ Settings->Show PTZ Controls. In addition to panning and tilting the camera, you can also enable auto focus, adjust the zoom, and save and recall presets.

  • Page 31: Hdmi Video Out

    Note: If you have encountered problems when installing or using the NDI Studio Monitor, please visit NewTek’s official NDI website https://www.ndi.tv/ or contact NewTek’s Technical Support Team. HDMI Video OUT Connect the 4K HDMI OUT to an external monitor using an HDMI cable. 3G-SDI Video Output Connect the 3G-SDI OUT to an external monitor using an SDI cable.

  • Page 32: Ir Remote Control And On-Screen Menu

    6. IR Remote Control and On-Screen Menu Chapter 6 provides an overview of remote control functions and the OSD menu. IR Remote Control...
  • Page 33 Function Keys Descriptions Power Button Press to switch between Standby and Operation modes. Note: The power consumption in Standby Mode is approximately half of the power consumption in Operation Mode. Camera Select Keys 1-4 In a multi-camera environment, use the camera select keys (CAM1 –...
  • Page 34 Function Keys Descriptions Focus Button Auto focus will be disabled as the Focus button (either F or N) is pressed. Press F to focus on a far object and N to focus on a near object. Note: You can also adjust the focus using the web UI.
  • Page 35 Function Keys Descriptions AF Button Press to enable Auto Focus. Back Button Press to return the camera head to its default position. When the OSD menu is opened, press to return to the previous item on the menu. MENU Button Press the “MENU”...

  • Page 36: Osd Menu

    OSD Menu On-Screen Menu allows the user to modify various camera settings. Press [MENU] on the remote control to open the on-screen menu as shown below. OSD Menu Exposure Color Image P/T/Z Noise Reduction Setup Communication Setup Information Restore Default 【Home】Enter 【Menu】Exit...
  • Page 37 The table below summarizes the main option items and their sub-options. Main Options Noise Communication Exposure Color Image P/T/Z Setup Information Restore Default Reduction Setup Mode WB Mode Luminance SpeedByZoom NR3D-Level Language Protocol Restore? ExpComp HDMI RGB RG Tuning Contrast AF-Zone V_Address Mode...
  • Page 38 Details of all options in the on-screen menu are listed in the table below. Main Menu Sub Menu Options Descriptions Auto Manual Mode Exposure Bright Exposure Compensation ExpCompMode Mode; See Exposure Backlight Compensation Backlight Mode; See Exposure Gain Limit 0 – 22; Step Size: 1 Exposure Advanced Image Anti-Flicker...
  • Page 39 Main Menu Sub Menu Options Descriptions 1/4000 1/4000 1/6000 1/6000 1/10000 1/10000 Accessible when Gain 0 – 22; Step Size: 1 exposure mode is set to manual; See Exposure Accessible when Bright 0 – 17; Step Size: 1 exposure mode is set to bright;...
  • Page 40 Main Menu Sub Menu Options Descriptions Front Set auto focus to front, AF-Zone center, top or bottom Center area. Bottom High AF-Sense Auto focus sensitivity Normal Standard PAN direction Reversing the PAN direction; usually L/R Set selected when the camera is hung on the ceiling or installed upside down.
  • Page 41 Main Menu Sub Menu Options Descriptions 720P59.94 4KP29.97 4KP59.94 4KP25 4KP30 4KP50 4KP60 Audio Select Audio Input LINE IN LEVEL-A Level-A or Level-B SDI-3G Mode mapping LEVEL-B USB UPGRADE USB FW Upgrade By DIP Assign VISCA ID using VISCA ID By OSD DIP switch or OSD menu Stereo...

  • Page 42: Web User Interface

    7. Web User Interface The web based user interface allows you to set and control your PTC-285 devices. On any browser, enter the camera’s IP address then hit the Enter key, after which you should be taken to the login page. The default login credentials are admin/admin.

  • Page 43: Focus

    A preview window is positioned in the left half of the panel, allowing you to view the live camera video. Elapsed time is shown in the bottom left corner of the window. At the bottom right corner, click to enable sound. Use the sound slider that appears to adjust the volume accordingly.

  • Page 44: Pan And Tilt

    Pan and Tilt Use the up/down arrows to tilt the camera head up and down and the left/right arrows to pan the camera head left and right. You can simply hover the mouse cursor over these arrow buttons. Speed Click the Fast/Slow buttons to increase/decrease the pan, tilt and zoom speed.

  • Page 45: Camera Setup

    Camera Setup In Camera Setup, you will be able to find various settings for the camera video. These options will be described in detail in this section. Basic Image Settings (Page 1) Contrast Adjust image contrast from 0 – 14. Brightness Adjust image brightness from 0 –...
  • Page 46 ExpCompMode √ Backlight √ Meter √ √ √ √ √ √ √ √ √ Bright √ Iris √ √ √ Gain √ Gain Limit Setting the gain limit allows you to cap the maximum gain to a value in the range of 1 –...

  • Page 47: White Balance

    - Top: Measures the top area. DRC sets the amount of Dynamic Range Compression where higher values lead to more compression (1 – 8 or off). Bright Bright sets the brightness level from 0 to 14. Accessible when Exposure Mode is set to Bright. Iris The Iris drop down menu allows you to select the iris setting from the list below:...

  • Page 48: Advanced Image Settings

    BGTuning This fine tunes blue gain from -10 to 10. Accessible when White Balance is set to Auto, OnePush and VAR. RGain RGain sets intensity of red color from 0 to 225. Accessible when White Balance is set to Manual. BGain BGain sets intensity of blue color from 0 to 225.

  • Page 49: Video Output

    Mirror Off/Flip Off Mirror On/Flip Off Mirror Off/Flip On Mirror On/Flip On Anti-Flicker To avoid video flicker, you can set your camera flicker frequency to 50 Hz or 60 Hz. Also known as Automatic Gain Control. Enable AGC in low-light conditions. 3DNR 3D noise reduction is applied in static areas of the field of view.

  • Page 50: Stream

    Stream In this section, we will first show you all common streaming setup options then the settings specific to the respective streaming protocols. Encoding Format First select either the H.264 or H.265 video codec after you’ve turned on the streaming server (main or sub). If you’re working with high-resolution video formats such as 4K and 8K, H.265 is the better choice due to its improved compression efficiency.
  • Page 51 Resolution Adjusting the image size is a critical step of encoder setup. It is best to either match your original video source or scale it down. For example, capture at HD 720 and stream at HD 720. Or capture at 4K 2160 and stream at Full HD 1080.

  • Page 52: Rtp Multicast

    Keyframe Interval The keyframe interval in video encoding determines how often complete frames, called keyframes, are inserted into a video sequence. For live stream, a two-second keyframe interval is optimal, so if your frame rate is 30 fps, the keyframe interval would be every 60 frames. Note: A short keyframe interval can result in stuttered playback.

  • Page 53: Rtsp

    On the window that opens, enter rtp://224.1.2.3:6688 as shown in the diagram below then click Play to start viewing. RTSP RTSP (Real-Time Streaming Protocol) is a network protocol designed to transfer video over a network or to the internet with an easy-to-use link. The default RTSP port number is 554.
  • Page 54 When RTSP Auth is enabled, only authorized users have access to the footage captured by the camera. It is recommended to use VLC media player to view an RTSP live stream. Open VLC on your PC, then click “Media”  “Open Network Stream”. On the window that opens, enter rtsp://IP address:554/channel number as shown in the diagram below then click Play to start viewing.

  • Page 55: Rtmp(S)

    RTMP(S) Real-Time Messaging Protocol (RTMP) is a communication protocol for streaming audio, video and data over the Internet. Use the guide in this section to learn about streaming live media and publishing streams.
  • Page 56 After RTMP(S) is enabled, you will see the following options: Audio and Video Switch: In the drop-down menu, you can either turn both audio and video on/off or either one on/off. MRL: In the textbox, enter the RTMP link (Server URL/Stream Name) to which your video will be published.
  • Page 57 3. Select “Streaming software” where you will be able to find the server URL and the stream key. If you’d like, you can also enter the title and descriptions about this live stream.
  • Page 58 4. Go back to the camera’s web UI and as depicted in the diagram on the right, Enter “Server URL/Stream key” in the MRL textbox. In this example, we use the link retrieved at step 3, which is rtmps://live-api- s.facebook.com:443/rtmp/FB- 370758482040289-0- AbwT_NpvFKtprYPK.
  • Page 59 6. As shown in the diagram below, you can also preview the live camera video on Facebook Live. 7. Before you activate the live stream on Facebook, on the left pane of Facebook Live, choose where and when you want to post your live video as well as the audience.
  • Page 60 8. To end the live stream, simply click “End Live Video”. Youtube 1. Open the Youtube Live Control Room by clicking the link below: https://www.youtube.com/live_dashboard Alternatively, log in to your Youtube account, locate and click the camera icon at the top right corner, then select “Go live”.
  • Page 61 2. If this is your first time using Youtube Live Control Room, select “Right Now” on the pop-up prompt. 3. Select Streaming Software. 4. You will be able to find the server URL and the stream key in Stream settings pane of the Youtube Live Control Room. If you’d like, you can also click Edit to modify the stream information such as title and descriptions.
  • Page 62 5. Enter “Server URL/Stream key” which is rtmp://a.rtmp.youtube.com/li ve2/8pbj-egmr-vjfg-acug-6vsc in this example in the MRL textbox as depicted in the diagram on the right.

  • Page 63: Srt

    6. Click the Apply button to activate the RTMP video stream. Make sure both audio and video are enabled. The RTMP video stream is successfully activated when you see “Data Update Successful” appear at the bottom of the UI. At the top right corner of the web UI, you should see that the main stream channel is now switched to RTMP(S) mode.
  • Page 64 Common SRT parameters are described as follows: Port number: Range is 1024 to 65535; default is 9000. SRT Encryption: Options are 128/192/256 bit end-to-end AES encryptions to ensure that content is protected during streaming. SRT Password: Enter a passphrase of 10 to 79 characters. Please note that your stream is not encrypted by default.
  • Page 65 On the PC or laptop where the vMIX is installed, click Start Menu  vMix(x64) and you should see the interface below after the vMIX is opened. Click “Add Input” then “More”. On the Input Select window, click “Stream/SRT” then select “SRT Caller” from the “Stream Type”...
  • Page 66  Passphrase: 1234567890 (The password set previously on the PTC- 285’s Web UI)  Key length: 32 Click the “OK” button.
  • Page 67 The PTC-285 camera video is now successfully streamed to the vMix via SRT. PTC-285 set to the Caller Mode Open the web UI of the PTC-285 then the Stream page. Select SRT from the Protocols pull-down menu then set SRT mode to Caller. Enter the IP address of the PC/laptop on which the vMIX is installed.
  • Page 68 Click “Add Input” then “More”. On the Input Select window, click “Stream/SRT” then select “SRT Listener” from the “Stream Type” drop-down menu. After that, enter the following into the respective fields.  Port: 9000  Passphrase: 1234567890 (Password for Stream Encryption) ...

  • Page 69: Ndi (Ndi-Enabled Cameras Only)

    The PTC-285 camera video is now successfully streamed to the vMix via SRT. NDI (NDI-Enabled Cameras Only) NDI is a network protocol that enables real-time bi-directional delivery of audio and video over standard networks. NDI Preset The NDI Preset pull-down menu allows you to select a compression option. The options are listed as follows:...
  • Page 70  NDI HX2  NDI HX3: H264 1080@50  NDI HX3: H264 1080@60  NDI HX3: H265 1080@50  NDI HX3: H265 1080@60 NDI Local Device Channel Assign a local device channel name to the PTC-285 for easy identification if you have multiple devices connected to your network.

  • Page 71: Onvif

    Onvif Enable ONVIF (Open Network Video Interface Forum) to make your PTC-285 ONVIF compliant in order to allow interoperability with devices from other manufacturers. Note: All ONVIF-enabled devices need to be connected to the same network. Network The PTC-285 uses DHCP to obtain an IP address over an Ethernet-based network by default.

  • Page 72: Ntp Settings

    You can also enter IP addresses of the primary and secondary DNS servers. They are however optional. The device’s MAC address is shown below. NTP Settings NTP settings are configured manually. First select a time zone from the Time Zone drop-down menu then enter the domain name of your NTP server. The default NTP server is time.google.com.

  • Page 73: Adts Options

    ADTS Options Enable for streaming audio over the Internet. System General Camera Name Enter a name for your camera. Language Select a preferred language for the web UI. Tally Mode Enable the tally light by selecting either green or red. You can also select dual color mode (Red/Green).

  • Page 74: Account And Password

    Account and Password View and change the current password here. Auto-Tracking Configure the auto-tracking function on this page. Mode In Presenter mode, the PTC-285 will start tracking as soon as a presenter is on the stage or in the camera view and stops when the presenter leaves the stage. Auto Zoom Enable auto zoom so that the camera zooms in/out automatically when the presenter is tracked.
  • Page 75 Auto Tilt Enable auto tilt so that the camera tilts automatically when the presenter is tracked. Detected Indicator Once enabled, the camera will detect the presenter and automatically pan, tilt and zoom to follow the targeted person. Tracking Start Position This sets the initial tracking position.

  • Page 76: At Speed

    Select Subject When there are multiple targets, you can use the right and left arrow keys to switch between them. Click the Confirm button to confirm selection of the target. Placement As shown in the diagram below, you can keep the target to the left, in the center or to the right of the image while the camera tracks it.

  • Page 77: Remote Control

    8. Remote Control In addition to using the Ethernet port for remote control, you can also connect external controllers to the PTC-285 via the RS-422 interface or Wi-Fi. RS-422 You can connect your PC or any keyboard controllers to the RS-422 remote port to control your PTC-285.

  • Page 78: Wi-Fi

    Wi-Fi PTZ View Assist is an App designed by Datavideo for controlling up to 4 PTC-285 cameras using an Android or iOS device. Connect your Android or iOS device to a wireless router and make sure the DVIP port of the camera is also connected to the same router. Depending on your network environment, you can either connect in DHCP mode or using a static IP address.

  • Page 79: Firmware Update

    9. Firmware Update Datavideo usually releases new firmware containing new features or reported bug fixes from time to time. Customers can either download the firmware as they wish or contact their local dealer or reseller for assistance. This section outlines the firmware upgrade process which should take approximately few minutes to complete.
  • Page 80 5. To update the firmware, click the Browse button to search for the latest firmware file saved on the PC’s hard disk. 6. Click the Update button after the file is uploaded.

  • Page 81: Frequently-Asked Questions

    10. Frequently-Asked Questions This section describes problems that you may encounter while using PTC-285. If you have any questions, please refer to related sections and follow all suggested solutions. If problem still exists, please contact your distributor or the service center. Problems Solutions What are important points...
  • Page 82 3. Make sure the OSD menu is closed as the serial port is disabled if the OSD menu is active. I cannot log in to the Web 1. Check your Ethernet connection. 2. Check your network settings such as IP address.

  • Page 83: Dimensions

    11. Dimensions Unit: mm...

  • Page 84: Specifications

    12. Specifications Camera Parameters Product Name 4K Tracking PTZ Camera HDMI: 2160p60/59.94/50/30/29.97/25 1080p60/59.94/50/30/29.97/25 1080i60/59.94/50 720p60/59.94/50 Video Format *2160p60/59.94/50 YUV 4:2:2 1080p 60/59.94/50/30/29.97/25 1080i 60/59.94/50 720p 60/59.94/50 Image Sensor 1/2.8" CMOS Effective Pixels (approx.) 8.51 Mega Pixels S/N Ratio ≥55dB Min. Illumination 0.5 Lux @ (F1.8, AGC ON) Electronic Shutter 1/30s ~ 1/10000s...

  • Page 85: Input /Output Interfaces

    Focus Mode Auto / Manual Pan: 300 degrees Panning / Tilting Range Tilt: +130 to -15 degrees Pan: 0.876°/s ~ 43°/s Panning / Tilting Speed Tilt: 0.693°/s ~ 21.32°/s Preset 255 Positions 12x, f = 4.4 (wide) to 52.8 (tele) mm Focal Length F1.8 to F2.6 Field of View (Horizontal, Wide)
  • Page 86 3840x2160 1920x1080 1280x720 First Stream Supported 1024x576 Resolution 960x540 640x480 640x360 720x480 Second Stream Supported 640x360 Resolution 480x270 320x240 Video Bitrate 32Kbps ~ 50Mbps (Single Stream) Video Bitrate Mode 50Hz: 1-50fps Encoding Frame rate 60Hz: 1-60fps IEEE 802.3at F/W Update Via Web UI or USB 2.0 IR Control RMC-180 series...
  • Page 87 Notes...

  • Page 88: Service And Support

    Service and Support www.datavideo.com/product/PTC-285 Jul.10.2024 Ver: E9...

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