Sungrow WiNet-S User Manual
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Sungrow WiNet-S User Manual

Sungrow WiNet-S User Manual

Communication module
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User Mannul
Communication Module
WiNet-S/S2
WiNet-S/S2-UEN-Ver11-202507

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Summary of Contents for Sungrow WiNet-S

  • Page 1 User Mannul Communication Module WiNet-S/S2 WiNet-S/S2-UEN-Ver11-202507...

  • Page 2: All Rights Reserved

    Software Licenses • It is prohibited to use data contained in firmware or software developed by SUNGROW, in part or in full, for commercial purposes by any means. • It is prohibited to perform reverse engineering, cracking, or any other operations that compromise the original program design of the software developed by SUNGROW.

  • Page 3: About This Manual

    Read through this manual carefully before using the product, and keep it properly in an easy-to-reach place. All content, images, marks, and symbols in this manual are owned by Sungrow. No part of this manual may be reproduced by personnel other than Sungrow employees without...
  • Page 4 The manual may be updated and revised from time to time, however, there still might be slight deviations from the real product or errors. In such cases, the actual product you have purchased should take precedence. You can find the latest version of the manual at support.sungrowpower.com or reach your sales for it.

  • Page 5: Table Of Contents

    Contents All Rights Reserved......................I About This Manual......................II 1 Safety Instructions ..................... 1 1.1 Understanding Safety Signs.................. 1 1.2 General Safety Instructions................... 1 1.3 Packaging, Transportation, and Storage Safety............ 3 1.4 Installation Safety....................4 1.5 Electrical Connection Safety..................4 1.6 Operation and Maintenance Safety............... 5 1.7 Disposal Safety......................6 2 Product Overview .......................7...
  • Page 6 4.3.1.2 Add Communication Device............32 4.3.1.3 Set Tariffs..................33 4.3.2 Reset Login Password................34 4.3.2.1 Press the button................34 4.3.2.2 On iSolarCloud App (Remotely)............. 34 4.3.3 Turn off module AP hotspot...............35 4.3.3.1 Short press the button twice............35 4.3.3.2 On iSolarCloud App (Remotely)............. 35 5 Security Declaration ....................

  • Page 7: Safety Instructions

    Perform operations considering actual on-site conditions. • SUNGROW shall not be held liable for any damage caused by violation of general safety operation requirements, general safety standards, or any safety instruction in this manual.
  • Page 8 1 Safety Instructions User Mannul • Ensure all safety labels on the product remain clear and visible throughout the entire product life cycle. Do not remove, paint over, block or damage any labels or nameplates on the product. • Ensure that the materials used comply with relevant environmental protection and health and safety standards.

  • Page 9: Packaging, Transportation, And Storage Safety

    User Mannul 1 Safety Instructions NOTICE Dust and moisture may damage the product! • Take appropriate measures such as keeping the product clean and dry if installation or electrical connection needs to be interrupted. • Ensure there are no heat sources or flames near the product to prevent overheating or malfunctions.

  • Page 10: Installation Safety

    1 Safety Instructions User Mannul NOTICE Products stored for over six months should undergo strict protection and necessary inspections. If necessary, install the product only after it has been tested by qualified personnel. 1.4 Installation Safety DANGER Improper installation may cause fire hazards! •...

  • Page 11: Operation And Maintenance Safety

    User Mannul 1 Safety Instructions 1.6 Operation and Maintenance Safety DANGER High voltage exists during product operation, and improper operation may endanger personal safety or damage the product! • Do not touch the enclosure, as there may be risks of electric shock. •...

  • Page 12: Disposal Safety

    1 Safety Instructions User Mannul 1.7 Disposal Safety CAUTION Disposed products may contain hazardous substances or potential hazards! • When disposing of products, comply with local, national, and international regulations and standards. • During the transportation, storage, and disposal of discarded products, ensure proper measures are taken to prevent the leakage and contamination of hazardous substances, protecting soil, water sources, and air quality.

  • Page 13: Product Overview

    2 Product Overview 2.1 Application Scenarios WiNet is a communication module designed to work with Sungrow inverters. It enables data exchange between inverters and the cloud server via WLAN or Ethernet. • Communication method: The inverter connects wirelessly or via cable to the router through the WiNet module (with built-in WLAN or Ethernet), and uploads data to iSolarCloud.

  • Page 14: Indicators And Multi-Function Button

    2 Product Overview User Mannul 2.2 Indicators and Multi-function Button Table 2-1 Indicator Description Indicator Status Description Disconnected from external power supply Slow blinking Normal operation (Green) Networking mode Fast blinking Successfully connected (Green) with the wireless meter Steady on (Red) Fault No WiFi connection Steady on...
  • Page 15 User Mannul 2 Product Overview Indicator Status Description Normal Ethernet Steady on (Green) connection Data communication in Blinking (Red) progress via Ethernet No data communication after the Ethernet Fault blinking connection is established for 1 min The slow blinking interval is 1s, and network indicators blink slowly when the communication is in process.

  • Page 16: Installation

    3 Installation 3.1 Installation Environment ≤ 60 °C ≤ 95 % ≥ -30 °C 3.2 Installation Methods Choose one of the Two Methods. Installation with WLAN communication.
  • Page 17 User Mannul 3 Installation Installation with LAN communication. If a protective cover is installed at the inverter bottom, it may cause wireless communication signals to attenuate, thus shortenting the communication distance of the communication module. To meet shielding and anti-interference requirements: •...

  • Page 18: Commissioning And Maintenance

    4 Commissioning and Maintenance This manual uses the standard WiNet-S2 interface as an example. The interface of WiNet-S may differ from that of WiNet-S2. Please refer to the actual product interface. The content in this manual, including screenshots, parameters, value ranges, and default values, is for reference only.

  • Page 19: Install Isolarcloud

    User Mannul 4 Commissioning and Maintenance 4.1.1 Install iSolarCloud Prerequisite This section introduces how to download and install the iSolarCloud App. Steps Step 1 Search for iSolarCloud in App Store, Google Play, or other application stores, or scan the QR code below with a mobile phone and download the App by following the onscreen instructions.

  • Page 20: Commissioning

    4 Commissioning and Maintenance User Mannul 4.2 Commissioning 4.2.1 Device Connection via WLAN 4.2.1.1 Connection by Scanning QR Code (WLAN) This section provides instructions for establishing a WLAN connection between a mobile device (such as a mobile phone) and an inverter for local commissioning. Prerequisite •...
  • Page 21 User Mannul 4 Commissioning and Maintenance Step 2 On the Scan to Connect screen, point your camera at the QR code on the device's enclosure, then wait for the connection to complete.
  • Page 22 4 Commissioning and Maintenance User Mannul a. If the QR code is missing or the scan fails, tap to go to Manual Connection and connect to the device manually.
  • Page 23 User Mannul 4 Commissioning and Maintenance b. Select the target device. The system will proceed to WLAN Connection. Wait for the connection to complete. If the connection fails, following the onscreen instructions to reconnect to the WLAN beginning with "SG". If the problem persists, disconnect and reconnect the wireless communication module, then try again.

  • Page 24: Identity Verification

    4 Commissioning and Maintenance User Mannul Step 3 Upon a successful connection, you will go to the Identity Verification process. --End 4.2.1.2 Identity Verification Step 1 Enter your account name and password on the Identity Verification screen, and then tap Verify. The default account name and password are listed below. Please change your password as soon as possible to keep your account secure.
  • Page 25 User Mannul 4 Commissioning and Maintenance Role Account Name Password Permissions some of the History Data. Operations Retailer/Installer admin pw8888 mentioned in this manual. Login with a developer account Developer Dynamic is allowed only develop Account password after authorization by an O&M user account.
  • Page 26 4 Commissioning and Maintenance User Mannul • At your first login, please use the default password and change your password in time. To keep your account secure, it is recommended to update your password regularly and always make sure you remember the new one. You may see a password leak if you do not change the default password, or an increased risk of the account getting hacked or compromised if you use the default password for a long time.

  • Page 27: Mandatory Update Via Wi-Fi

    User Mannul 4 Commissioning and Maintenance 4.2.1.3 Mandatory Update via Wi-Fi When connecting to a device, the iSolarCloud App will automatically check for the latest update package. If an update is available, the device will undergo a mandatory update. Wi-Fi-based mandatory updates can be completed in either offline or online mode.
  • Page 28 4 Commissioning and Maintenance User Mannul a. Go to the screen for update package download. Once download is completed, a Download Successful message will appear.
  • Page 29 User Mannul 4 Commissioning and Maintenance b. The App will automatically initiate the update process. Ensure that the DC side is powered on and the connection to this specific device is stable, and stay on the current screen to guarantee a successful update.

  • Page 30: Quick Setting

    4 Commissioning and Maintenance User Mannul a. Disconnect your mobile device from the inverter’s WLAN and then connect it to a home network, or switch to mobile data, to ensure it can access the Internet properly. b. Once the mobile device is connected to the network, return to the iSolarCloud App. You can see on the screen that the mobile device has connected to the Internet successfully.

  • Page 31: Device Initialization

    User Mannul 4 Commissioning and Maintenance If the inverter is used with an EyeS4 communication module, the quick setup is unnecessary, and this option will not appear once the connection between the inverter and the App is established. 4.2.2.1 Device Initialization Configure the inverter settings according to local grid requirements, including the country code, grid type, feed-in power limitation, and Backup mode.

  • Page 32: Device List

    4 Commissioning and Maintenance User Mannul Decide whether the device responds to feed-in limitation commands by enabling or disabling Feed-in Power Limitation. Step 3 Configure Backup Mode. • This parameter needs to be configured only for systems featuring energy storage. •...

  • Page 33: Wireless Network Connection

    User Mannul 4 Commissioning and Maintenance • The names and numbers of devices shown in the list will depend on the actual devices connected on-site. The figure above is for illustration purposes only. • If a connected device is missing from the list, verify the reliability of device connection and check for any potential damage.
  • Page 34 4 Commissioning and Maintenance User Mannul Once the connection is successful, the status of the device's connection to the router network and the cloud service will be updated. The icon indicates a successful connection. If the connection fails, follow the onscreen instructions to find the cause and resolve the issue.

  • Page 35: Ethernet Connection

    User Mannul 4 Commissioning and Maintenance --End 4.2.2.4 Ethernet Connection The App supports both wireless communication and Ethernet communication. Ethernet communication is ideal for scenarios where a communication device is connected to the router using an Ethernet cable. Step 1 Tap Ethernet connection in the bottom left of the Network screen. Step 2 Under Ethernet connection, enter the required information, including IP address, subnet mask, gateway address, and DNS, and tap Complete.

  • Page 36: Operation And Maintenance

    Please refer to the interfaces actually shown on the App. Requirements • Users have acquired the iSolarCloud account and password from their retailers/ installers or SUNGROW. • The inverter is properly connected to the SUNGROW communication device. Background Information...

  • Page 37: Complete Plant Information

    User Mannul 4 Commissioning and Maintenance To authorize the Retailer/Installer to manage the plant, the Owner needs to ask them for their retailer/installer code. To assist the Owner in creating a plant, the Retailer/Installer needs to ask for the owner's phone number.

  • Page 38: Add Communication Device

    4 Commissioning and Maintenance User Mannul Parameter Description Shows the current date by default. You can tap to set the Grid-connected Date grid-connected date. Plant Image Upload an image of the plant. • * indicates required fields. • Upon opening “Create Plant”, detailed information about the plant location will be auto-filled.

  • Page 39: Set Tariffs

    User Mannul 4 Commissioning and Maintenance • Scan the QR code on the communication device, and check whether the information collected is correct. If so, tap Confirm to add the device. • to scan a QR code from a picture on your device. Check whether the information collected is correct;...

  • Page 40: Reset Login Password

    4 Commissioning and Maintenance User Mannul Step 1 Set your preferred currency in Unit. Step 2 Set Feed-in Tariff and Consumption Tariff, and select the Tariff Type. • Fixed Tariff: Rate charged for electricity consumed at different times of day is fixed. •...

  • Page 41: Turn Off Module Ap Hotspot

    User Mannul 4 Commissioning and Maintenance --End 4.3.3 Turn off module AP hotspot The AP hotspot can be turn off in two ways: if you are near the module, you can short press the button twice to complete the operation; if you are at a distance, you can perform the operation remotely via the iSolarCloud App.
  • Page 42 4 Commissioning and Maintenance User Mannul --End...

  • Page 43: Security Declaration

    5 Security Declaration The term of software update commitment for this product is 5 years. To learn more about the product network security vulnerability disclosure and handling process, you can scan the QR code below or visit https://en.sungrowpower.com/security- vulnerability-management. Privacy Statement •...

  • Page 44: Troubleshooting

    6 Troubleshooting If the module fails to be connected to the iSolarCloud, troubleshoot as follows: Fault Corrective Measure Check, through the iSolarCloud App or the WLAN indicator is off built-in Web, if the module is connected to the home router. Check, through the WLAN indicator blinks iSolarCloud App, if the...
  • Page 45 User Mannul 6 Troubleshooting Fault Corrective Measure 5) If the fault still persists, contact SUNGROW. 1) Check and ensure that the network cable is securely connected to the module and the home LAN indicator is off router. 2) Replace the network cable and repeat the previous step.

  • Page 46: Appendix

    7.1 Compatible Devices This section details the models of PV inverters, hybrid inverters, and related supporting equipment compatible with the WiNet-S and WiNet-S2 communication modules. The information is provided for your reference during device selection and system integration. Devices Compatible with WiNet-S and WiNet-S2...

  • Page 47: Manual Description

    7.2 Manual Description The information contained in this document is the property of Sungrow Power Supply Co., Ltd. (referred to as SUNGROW hereinafter). Publishing its content, either partially or in full, requires the written permission of SUNGROW. Copying of the document for the purposes of evaluating the product or its correct implementation by internal staff of the company is allowed and does not require permission.
  • Page 48 7 Appendix User Mannul Aftersales service contact: 400 119 7799 For more contact information, see https://www.sungrowpower.com/headquarter.html...
  • Page 49 Sungrow Power Supply Co., Ltd. www.sungrowpower.com...

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