Fisher & Paykel WD8560F1 Service Manual
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Summary of Contents for Fisher & Paykel WD8560F1
- Page 1 WASHER DRYER WD8560F1 WD8060P1 and WD7560P1 SERVICE MANUAL NZ AU GB...
- Page 2 FEATURED PRODUCT & CONTACT ADDRESSES BRAND MODEL MARKET Fisher & Paykel WD8560F1 93235 Fisher & Paykel WD7560P1 93327 Fisher & Paykel WD8060P1 98136 The specifications and servicing procedures outlined in this manual are subject to change without notice. The latest version is indicated by the reprint date and replaces any earlier editions.
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Page 3: Table Of Contents
CONTENTS 1 HEALTH & SAFETY Electrical Safety Electrostatic Discharge Good Working Practices Insulation Test Sheet Metal Edges Diagnostics Isolate Water Supply Water Leak Test 2 INSTALLATION Location Levelling Water supply Electrical connection Transit bolts Draining 3 SPECIFICATIONS Dimensions Power supply Noise rating LED light Product finish... - Page 4 9 MODEL ID SETTING 10 COMPONENT TESTING MODE 10.1 Component test 10.2 Spin test 10.3 Water heater test 10.4 Dryer test 11 WIRING DIAGRAM 11.1 WD8560F1 11.2 WD8060P1 and WD7560P1 12 DIAGNOSTIC LEVELS 12.1 Enter diagnostic mode 12.2 Last user warning...
- Page 5 12.3 Last user warning cycle position 12.4 Last user warning cycle count 12.5 Last fault code 12.6 Cycle count at last fault 12.7 Cycle position at last fault 12.8 Current temperature of thermistor 12.9 Target temperature 12.10 Cycle count 12.11 Drum speed 12.12 Target speed 12.13 Water level...
- Page 6 14 AIR FLOW AND CONDENSER VALVE TEST PROCEDURE 14.1 Load size 14.3 Splitting open the fan assembly 14.4 Initial condenser water valve test 14.5 Further condenser water valve test 15 SOLVING OPERATING PROBLEMS 15.1 Wash cycle time variations 15.2 Detergent/fabric softener remaining in the dispenser 15.3 Washing comes out very wet at the end of the cycle 16 SOLVING WASH PROBLEMS...
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Page 7: Health & Safety
1 HEALTH & SAFETY IMPORTANT ! When servicing the appliance, health and safety issues must be considered at all times. Specific safety issues are listed below with their appropriate icon. Electrical Safety Ensure the mains power has been disconnected before servicing the washing machine. If the mains supply is required to be on to service the washing machine, make sure it is turned off when removing any electrical component or connection to avoid electric shock. -
Page 8: Installation
2 INSTALLATION IMPORTANT! This machine must not be installed or operated on a plinth. 2.1 Location Install the machine on a solid and level floor surface ensuring it has at least 20 mm clearance on each side. The washer dryer must not be installed on any textured floor coverings (eg carpet, rugs). 2.2 Levelling It is IMPORTANT to level the machine to ensure good spin performance, and to minimise noise,... -
Page 9: Electrical Connection
2.4 Electrical connection This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A electrical supply. • Uncoil the power cord, remove and discard the plastic pin cover and plug into a wall socket • Connect the appliance to an earthed outlet protected by a fuse of suitable capacity •... -
Page 10: Draining
2.6 Draining Drain hose placement in a stand pipe or tub To guide the drain hose over the tub or standpipe the hose guide must be fitted to the drain hose. Pull hose The height of the standpipe or tub should be through (20 mm) between 800 – 1200 mm. -
Page 11: Specifications
3 SPECIFICATIONS 3.1 Dimensions Wall FRONT VIEW TOP VIEW WD7560P1 WD8060P1 WD8560F1 PRODUCT DIMENSIONS Overall height of product Overall width of product Overall depth of product (including dial and door when closed) Depth with door open 1010 1010 1065 Minimum door... -
Page 12: Power Supply
3.2 Power supply Electrical supply: 220 – 240V 50 Hz Minimum 10A Inlet water static pressure: Max. 1 MPa (150 psi), Min. 30 kPa (4.5 psi) Inlet water flow rate at tap: Min. 6 litres/min 3.3 Noise rating 70.2 dB 3.4 LED light Light is activated when the power button is touched to turn the machine on. Light is on for two minutes when choosing the programme or pause is activated. -
Page 13: Water Inlet Valves
Three coil cold valve for prewash, main wash and drying cycles 220V – 240V AC 50Hz. 5 KΩ +/- 5%. WD8560F1 Four coil cold valve for prewash, main wash, softener, door flush and drying cycles 220V-240V AC 50Hz. KΩ +/- 5% Cold maximum inlet temperature 35°C... -
Page 14: Model Serial Number Location And Identification
4 MODEL SERIAL NUMBER LOCATION AND IDENTIFICATION The serial label is located on the front panel top centre of the door porthole. The last 9 digits of serial number indicate where manufactured, date of manufacture and sequential number. The serial plate is located on the bottom of the door and on the back panel. CR H 2 G 0001 Manufacture code Year... -
Page 15: Wash And Dry Cycles
5 WASH AND DRY CYCLES The washer dryer has a number of wash, dry and continuous wash and dry cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash and dry load will help ensure you get the best wash and dry result. - Page 16 WASH SPIN CYCLE TEMP. SPEED DRYNESS (WASH/DRY) TEMP. SPEED (°C) (RPM) LEVEL*** (KG)* (°C) (RPM) Everyday WD8560F1: 8.5/5 WD8060P1: 7/4 1400 1400 WD7560P1: 7.5/4 Cottons** WD8560F1: 8.5/5 WD8060P1: 7/4 1400 1400 WD7560P1: 7.5/4 Heavy WD8560F1: 8.5/5 WD8060P1: 7/4 1400 1400 WD7560P1: 7.5/4...
- Page 17 Depends on your model of washer dryer (8.5kg/5kg, 7kg/4kg or 7.5kg/4kg) ** WD8560F1 and WD7560P1 models only. ‘Cottons’, ‘Wash, ‘40’°C, ‘1400’ rpm, ‘Eco’ selected is the recommended water and energy saving cycle for normally soiled, everyday washing. ‘Cottons’, ‘Dry’, ‘Dry’ (Dryness level), ‘Eco’, ‘1400’ rpm selected is the recommended energy saving cycle for drying of everyday cotton items.
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Page 18: Wash And Dry Cycle Options
6 WASH AND DRY CYCLE OPTIONS All wash and dry cycles default to the recommended options for that cycle based on the average load expected to be washed. You can vary the options (eg ‘Wash Temp’, ‘Spin Speed’) to create your desired cycle. Note: some options are not available on some cycles, for clothes care reasons, or because the option is not appropriate for the cycle. -
Page 19: Options
6.3 Options Pre Wash For extra dirty loads you can perform a ‘Pre Wash’. Your washer dryer will start the wash with a short wash in cool water to remove excess soil. After this the machine will drain and then fill with the selected temperature for the main wash. Simply touch the ‘Options’... -
Page 20: Dryness Level
6.7 Dryness Level Your washer dryer takes the guess work out of choosing drying times by sensing the dryness of the load. When your washer dryer senses that the clothes have dried to the dryness level you have selected, the washer dryer will automatically enter the cool down phase then finish the cycle. -
Page 21: Delay Start
6.10 Delay Start The ‘Delay Start’ option enables you to delay the start of the wash cycle from between 5 minutes and 12 hours. Times you can select are 5 min, 15 min, 30 min, 1 hour, then hourly up to 12 hours. This can be useful to time your washing or drying to finish when you arrive home from work, or to start once you have finished in the shower. -
Page 22: Customising Wash And Dry Cycles
7 CUSTOMISING WASH AND DRY CYCLES After using your washer dryer a few times you may discover there are some wash or dry options you prefer for some cycles. You can programme your washer dryer to remember the wash and dry options you prefer for each cycle. -
Page 23: Servicing Procedures
8 SERVICING PROCEDURES 8.1 Removal of top panel Remove the 2 self-tapping screws securing the top panel to the rear of the cabinet. Slide the top panel toward the rear to clear the side locators and then upwards to take off. 8.2 Removal of rear cover Remove 4 self-tapping screws holding the rear cover to the rear of the cabinet. -
Page 24: Removal Of Control Panel
8.5 Removal of control panel Remove dispenser drawer by pressing down on the area indicated by the word "push" on the siphon inside the dispenser. Remove the 2 screws securing the control panel to the dispenser housing. Remove the 2 screws securing the top edge of the control panel to the cabinet. Remove the control panel from the front of the cabinet. -
Page 25: Removal Door
8.7 Removal door Follow the procedure for removal of bellows clamp. This will allow access to the tapping plate holding the door hinge Undo the 2 screws that connect the hinge onto the front panel and remove the door. Remove the screws that secure the outer cover to the inner cover to access the latch assembly, hinge and the porthole glass. -
Page 26: Removal Of The Drain Pump
8.9 Removal of the drain pump Remove the base panel and kick panel from the machine. Remember the pump will have water that requires emptying. Place a tray underneath the front edge of the machine below the pump filter and gently unscrew the filter, releasing the water into the tray. -
Page 27: Removal Of The Water Valve
8.12 Removal of the water valve Follow procedure for removal of table top. Remove harness connections to water valve. Remove the dispenser assembly as a complete unit Reassemble in the reverse order 8.13 Removal of the heating element Remove harness connections from the element, earth and the NTC terminals. Undo the nut securing the element assembly to the tub then slide the heater out of the tub. -
Page 28: Removal Of Led
8.14 Removal of LED Remove the control panel giving access to the top of the bellows seal. Pull the LED from the bellows replacing it as a complete unit, connecting the wiring at the controller. Reassemble in the reverse order. 8.15 Removal of bellows flush nozzles Remove the control panel giving access to the top of the bellows seal. -
Page 29: Removal Of The Motor Controller And Power Board
8.16 Removal of the motor controller and power board Remove the rear cover. Remove the mounting screws from the rear of the machine to release the housing. Invert the housing to expose the cover clips and release the cover. Release the connectors and remove the module. Reassemble in the reverse order. -
Page 30: Removal Of The Stator
8.18 Removal of the stator Remove the rotor. Undo the 4 bolts holding the stator to the tub. Disconnect the motor harness from the stator. Reassemble in the reverse order ensuring that the harness is connected correctly, tightening the bolts up to 3.5 - 7.5Nm. -
Page 31: Removal Of The Inner Drum Assembly
8.20 Removal of the inner drum assembly Follow the procedure for removing the front panel. Lock the drum assembly by refitting the transit bolts. Remove the counter weights from the front of the tub. Lean the machine back and remove the front left shock absorber bolt from the chassis. Disconnect the tub to pump hose at the pump end and stand the machine upright. -
Page 32: Removal Of The Dryer Heater Unit
8.22 Removal of the dryer heater unit Follow the procedure for removing the top cover, back panel and control panel. Remove the crosse brace. Remove the 3 screws securing the heater unit to the condenser duct. Remove the two screws securing the heater unit to the back of the cabinet. Remove the front housing bracket. -
Page 33: Removal Of Condenser
8.23 Removal of condenser Follow procedure for removing the heater unit. Remove the clamps securing the bottom hose to the tub and condenser. Remove the hose connected at the top of the condenser. Lift condenser clear of the cabinet. Reassemble in reverse order. Note: When fitting the tub hose it will be necessary to align the seam of the hose so as not to twist the hose. -
Page 34: Condenser Flush
8.24 Condenser flush To ensure that the condenser doesn't clog with lint a condenser flush is added to the beginning of the wash cycle. Using the prewash valve half the water is diverted to the condenser and the other half is diverted to the prewash chamber. -
Page 35: Model Id Setting
After 3 seconds the machine will beep. • Continue holding both buttons for 2 more seconds and the machine will then display the model ID setting. MODEL ID SETTINGS WD8560F1 148A WD8060P1 148E WD7560P1 147A To set or alter the setting, turn the selector to the heavy cycle so that it is illuminated. -
Page 36: Component Testing Mode
10 COMPONENT TESTING MODE To enter test mode: • Press the power button to turn on the machine and ensure the door is shut • Touch and hold the Key loc, less and more together for 3 seconds. All LED's will light up and display the model ID 10.1 Component test •... -
Page 37: Wiring Diagram
11 WIRING DIAGRAM 11.1 WD8560F1 Water Level Sensor Blue Black 3 2 1 Touch Film Display Board 11 10 9 8 6 5 4 3 Cond- ISO_Gnd enser ISO_12V Valve Brown Black Blue Red Blue Blue Brown Brown Red Red... -
Page 38: Wd8060P1 And Wd7560P1
11.2 WD8060P1 and WD7560P1 Water Level Sensor Blue Black 3 2 1 Touch Film Display Board 11 10 9 8 6 5 4 3 Cond- ISO_Gnd enser ISO_12V Valve Brown Black Blue Red Blue Blue Brown Brown Red Red +12V Brown 1 2 3 4 ISO_12V... -
Page 39: Diagnostic Levels
12 DIAGNOSTIC LEVELS 12.1 Enter diagnostic mode • Turn the mains on at the supply and on at the control panel. • Touch and hold the keylock and wash temp buttons for at least 3 seconds, after which time two beeps will sound. -
Page 40: Last User Warning
LEVEL DESCRIPTION LEVEL DESCRIPTION DISPLAYED DISPLAYED d 00 Last user warning d 10 Target speed d 01 Last user warning cycle count d 11 Water level d 02 Last user warning cycle position d 12 Target fill level d 03 Fault code d 13 Display software version... -
Page 41: Cycle Count At Last Fault
12.6 Cycle count at last fault The cycle count at which the fault occurred, displayed as 1,000s, 100’s, 10’s & 1’s. E.g. For a cycle count of 1010 cycles 1010 12.7 Cycle position at last fault DISPLAYED ON CYCLE POSITION SCREEN Agitation Rinse... -
Page 42: Drum Speed
12.11 Drum speed The actual speed of the drum, displayed in RPM. Once machine has exceeded 999 RPM, the display output becomes alpha numeric. LETTER 1000 1100 1200 1300 1400 12.12 Target speed The target speed of the drum displayed in RPM. 12.13 Water level The actual water level in the machine displayed as a frequency which decreases as the water level increases. -
Page 43: Fault Codes
13 FAULT CODES 13.1 Detailed fault code FAULT CODE FAULT DESCRIPTION Door OPEn Door is detected as not Door is detected as not closed for longer closed. than 20 seconds after the programme has been started. CLr FLtr Clear filter. The machine has detected that the machine has not emptied the water out within 6 minutes... - Page 44 Err 74 Pressure sensor out of Pressure sensor frequency is out of range. range. Err 75 Heater failure. The water failed to reach the selected wash temperature. Err 105 Comms error. The motor control module has detected an error with the signal received from the display PCB.
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Page 45: Door Open
13.2 Door open Primary source: The door is not shut. Action: Push the door to ensure it is properly closed Secondary source: Wiring. Action: • Check that the switch is correctly wired, and there is 220v-240v at the door switch, repair/ replace harness if required Tertiary source: Door Switch. -
Page 46: Suds Lock
13.6 Suds Lock Primary source: Too much detergent. Action: • Run machine through a rinse and spin cycle. • Retest 13.7 E7:00, E7:01 E7:02 and E7:03 wash motor error Primary source: Wiring harness and stator. Action: • Check the motor harness and connectors for discontinuity by taking the resistance measurement between the phases at the motor control module (@20°C 28Ω... -
Page 47: E7:09 Motor Control Module Self Test Error
13.12 E7:09 Motor control module self test error Primary source: Motor control module. Action: • Turn the machine off at the power supply and wait one minute then turn the machine back on and retest. • Replace the motor control module if the problem persists 13.13 E9 Water heater thermistor error Primary source: Action: Connections and wiring harness •... -
Page 48: E15-17 Comms Error
13.17 E15-17 Comms error Primary source: Action: Connections and wiring harness • Check the wiring connections between the motor controller and the display board Secondary source: Display and or motor controller • Replace the display and or motor controller if wiring ok 13.18 E74 Pressure sensor out of range Primary source: Connections and wiring harness. -
Page 49: E1401 Fan Not Connected
13.22 E1401 Fan not connected Primary source: Connectors and wiring harness. Action: • Check the connection to the PCB Secondary source: Fan motor. Action: • Check the resistance of the fan motor Tertiary source: Dryer board. Action: • Replace the dryer PCB 13.23 E1403 Loss of air flow Primary source: Fan not working. -
Page 50: Air Flow And Condenser Valve Test Procedure
14.1 Load size Ensure that the machine is not being overloaded Maximum dryer load size for the WD8560F1 is 5kg Maximum dryer load size for the WD8060P1 and WD7560P1 is 4kg If overloaded the drying will take longer and in some cases restrict air flow so that drying is not completed and the cycle will time out at 5.5 hours but appear as if it has finished the cycle. -
Page 51: Splitting Open The Fan Assembly
If the air flow is poor and or the heater is not working then the condenser and or heater assembly may be clogged with excessive lint. Note: The over heat thermostats may have tripped due to poor air flow. Check the condenser and fan assembly for lint When removing lint from the condenser pull the lint out from the top trying not to push it down further into the outer drum as this may cause the pump to block Check the over heat thermostats... -
Page 52: Initial Condenser Water Valve Test
14.4 Initial condenser water valve test • Remove the detergent dispenser • Remove the top panel • With a pair of pliers pinch off the hose from the 'Y' connection to the condenser and observe the water flowing into the back of the dispenser, This should be a continual flow. Note: If this valve is not working the dryer may over heat and trip the overheat thermostats or fail to condense the moisture within the drum. -
Page 53: Further Condenser Water Valve Test
14.5 Further condenser water valve test If this valve is working it still may not be flowing fast enough causing clothing to feel damp at the end of the cycle. Water is needed to flow at 300mls/minute and is used to cool the condenser during the drying cycle. Failure to do so will effect performance. - Page 54 Enter diagnostic mode • Touch the power button to turn the washer dryer on • Touch and hold the keylock and wash temperature buttons for at least 3 seconds • Place a container under the end of the hose • Touch options button to activate the water valve for 60 seconds •...
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Page 55: Solving Operating Problems
15 SOLVING OPERATING PROBLEMS 15.1 Wash cycle time variations Wash cycle time is approximate and may be affected by a number of factors: • If water pressure or flow rate is low, cycle time will increase due to longer fill times. Ensure that inlet hose filters are not blocked. -
Page 56: Solving Wash Problems
16 SOLVING WASH PROBLEMS 16.1 Creasing • Was the washer overloaded? • Use the easy iron or hand wash cycles. • Try selecting a slower spin speed. • Select the wrinkle free option. • Try not to leave wet clothes sitting in the washer or laundry basket. •... -
Page 57: Tangling
16.5 Tangling • Try separating out larger items from smaller items. • Load items loosely and individually into the washer (ie not folded). • Use the easy iron cycle to wash shirts and other delicate items. • Try washing smaller load sizes. •... - Page 58 www.fisherpaykel.com Copyright © Fisher & Paykel 2017. All rights reserved. The product specifications in this manual apply to the specific model described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time. NZ AU GB 479798 04.20...
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