Troubleshooting - D-Link DHP-301 - PowerLine HD EN Starter User Manual

Section 3 - Configuration
• DHP-300 configuration assistant does not start correctly:
Please make sure you have installed the utility correctly.
• DHP-300 configuration assistant does not detect the PowerLine HD Ethernet Adapter:
Please make sure your Powerline HD Ethernet Adapter is correctly plugged and connected to the computer or network
device.
• I can't configure the PowerLine HD Ethernet Adapter, DHP-300 congfiguration assistant is always asking me
for the password:
Please make sure you input the correct password. Password field is case sensitive.
• I can't configure any parameter of the PowerLine HD Ethernet Adapter, an error is shown when I try to
configure it:
Please make sure you have not unplugged the PowerLine HD Ethernet Adapter while configuring it.
• I forgot my configuration password:
Please make a factory reset by pressing "Reset" in Advanced setting.
• I changed the connection cable to another Ethernet adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the connection cable.
• I'm having a lot of problems configuring my network:
If you are having many problems configuring the network with two or more PowerLine HD Ethernet Adapter, please
make a reset to all of the Ethernet adapters, reset the utility and start configuring the adapter again.
D-Link DHP-300 User Manual

Troubleshooting

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