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BenQ Manuals
Monitor
RD240Q
User manual
BenQ RD240Q User Manual
Programming monitor
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Copyright
Benq Ecofacts
Product Support
Firmware Upgrade
Advanced Software
Q&A Index
Safety Precautions
Power Safety
Installation
Operation
Safety Notice for Remote Control (Applicable if a Remote Control Is Provided)
Battery Safety Notice (Applicable if a Remote Control Is Provided)
Care and Cleaning
Servicing
General Warranty Information
Cleaning the LCD Screen
Using a Microfiber Cleaning Cloth (Recommended)
Using a Screen Cleaner
Table of Contents
Getting Started
Getting to Know Your Monitor
Front View
Back View
Connections
Power Delivery of USB-C™ Port on Your Monitor
How to Assemble Your Monitor Hardware (for Models with Stand)
How to Detach the Stand (for Models with Stand)
How to Assemble Your Monitor Hardware (for Models with Ergo Arm Stand)
Mounting Options
Prior to Assembling
Setup
How to Detach the Stand (for Models with Ergo Arm Stand)
Adjusting the Monitor Angle
Adjusting the Monitor Height
Rotating the Monitor (Selected Models Only)
Viewing Angle Adjustment
Using the Monitor Wall Mounting Kit (Purchased Separately)
How to Adjust Your Monitor
The Function Bar
5-Way Controller and Basic Menu Operations
Customizing the Function Key
Working with Quick Menu
Working with Quick Menu for Moonhalo (Selected Models Only)
Working with Moonhalo (Selected Models Only)
Working with Night Hours Protection
Protecting Your Screen Privacy (Ecoprivacy)
Working with Low Blue Light Plus
Adjusting Screen Brightness Automatically (Brightness Intelligence Gen2)
Enabling Color Vision Accessibility (Color Weakness)
Resting Your Eyes with the Help of Eye Reminder
Adjusting Display Mode
Choosing an Appropriate Color Mode
Available Menu Options to each Color Mode
Connecting Multiple Monitors Via MST (Multi-Stream Transport)
Supported Resolution
Sharing a Set of Keyboard, Mouse, and Other USB Peripherals with KVM (Selected Models Only)
Displaying Two Sources at the same Time (PBP/PIP) (Selected Models Only)
Displaying Two Color Settings at the same Time (Dualview Plus)(Selected Models Only)
Charging the Connected Device Via USB-C™ Port
Navigating the Main Menu
Input Menu (Selected Models Only)
Display Menu (Selected Models Only)
Coding Booster Menu
Eye Care Menu
Color Mode Menu
Audio Menu
Custom Menu
System Menu
Troubleshooting
Frequently Asked Questions (FAQ)
Led Indicator
Osd Controls
OSD Messages
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LCD Monitor
User Manual
Programming Monitor | RD Series
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Summarization of Contents
Product Support
Firmware Upgrade
Instructions for updating monitor firmware using software.
Advanced Software
Information on additional software applications to enhance monitor functionality.
Eye Care Features
Reducing Eye Strain
Features like Night Hours Protection and Low Blue Light Plus.
Eye Reminders and Brightness
Setting eye rest reminders and automatic brightness.
Menu Navigation and Accessories
OSD Menu and Function Keys
OSD navigation, function key customization.
Quick Menu and Accessories
Quick Menu usage and accessory information.
Safety Precautions
Power Safety Guidelines
Essential safety instructions for power supply.
Installation and Operation
Monitor Installation
Environmental conditions and handling for installation.
Monitor Operation and Cautions
Usage guidelines and important cautions.
Safety Notices and Care
Remote Control and Battery Safety
Safety warnings for remote control and batteries.
Monitor Care and Cleaning
Guidelines for cleaning and maintaining the monitor.
Servicing and Warranty
Product Servicing Information
Warnings and procedures for product servicing.
General Warranty Details
Information about the product warranty terms.
Document Typographics
Icon and Symbol Guide
Explanation of icons and symbols used in the manual.
Cleaning the LCD Screen
Using a Microfiber Cloth
Step-by-step guide for cleaning with a microfiber cloth.
Screen Cleaning Methods
Using Screen Cleaner Products
Instructions for using specialized screen cleaning products.
Function Bar and Menu Navigation
Function Bar Controls
Overview of the monitor's function bar buttons.
Main Menu Operations
Navigating the monitor's main OSD menu.
Key Feature Configuration
Settings for productivity, eye care, and connectivity.
Troubleshooting and Support
Common Issues and FAQ
Solutions for frequent problems and questions.
Further Assistance Options
Contacting support for further help.
Getting Started
Unpacking and Content Check
Verifying all items are present after unpacking.
Getting to Know Your Monitor
Front View Identification
Identifying components on the front of the monitor.
Monitor Connections
Back View Component Identification
Identifying ports and components on the back of the monitor.
Connecting Peripherals
Video Cable Connections
Illustrating how to connect video cables.
USB-C Port Functionality
USB-C Power Delivery Specifications
Details on power delivery capabilities of the USB-C port.
Monitor Assembly (Stand Models)
Attaching Base and Stand
Steps to attach the monitor base and stand.
PC Cable Connections
Video Cable Setup
Connecting HDMI, DP, and USB-C video cables.
Device and Power Connections
Connecting USB Devices
Connecting USB peripherals and the PC.
Power Cable Connection
Steps for connecting and plugging in the power cable.
Detaching Monitor Stand (Stand Models)
Removing Stand and Base
Steps to remove the monitor stand and base.
Monitor Assembly (Ergo Arm)
Ergo Arm Mounting Options
Different mounting options for the ergo arm stand.
Desk Preparation for Ergo Arm
Checking desk suitability for ergo arm installation.
Ergo Arm Installation
Installing the Ergo Arm
Detailed steps for installing the ergo arm.
Detaching Ergo Arm Stand
Removing Monitor and Ergo Arm
Steps to remove the monitor and ergo arm stand.
Adjusting Monitor Angle
Adjusting Monitor Height
How to adjust the monitor's vertical position.
Rotating Monitor Display
Steps for rotating the display orientation.
Viewing Angle Adjustments
Comprehensive Angle Adjustments
Adjusting tilt, swivel, and height for optimal viewing.
Monitor Wall Mounting
Wall Mount Installation Precautions
Precautions before installing a wall mount kit.
Removing Stand for Mounting
Steps to remove the stand for wall mounting.
Adjusting Your Monitor
Function Bar Details
Detailed description of the function bar controls.
OSD Menu Operations
5-Way Controller Usage
How to navigate OSD menus using the 5-way controller.
Customizing Function Keys
Assigning Function Key Shortcuts
Assigning functions to the Function Key.
Quick Menu Usage
Accessing and Adjusting Settings
Using the Quick Menu for frequent adjustments.
MoonHalo Feature
Configuring MoonHalo Settings
Adjusting MoonHalo settings for optimal viewing.
Eye Care Features
Night Hours Protection
Utilizing Night Hours Protection for eye comfort.
EcoPrivacy and Low Blue Light
Activating EcoPrivacy and Low Blue Light Plus.
Display Adjustments
Automatic Brightness and Color Settings
Automatic brightness and color vision adjustments.
Eye Reminders and Display Modes
Setting eye rest reminders and adjusting display modes.
Color Mode Selection
Choosing Appropriate Color Modes
Selecting from predefined color modes.
OSD Settings Overview
Adjustable OSD Settings Explained
Explanation of adjustable OSD settings.
Multi-Monitor Connectivity
MST Connection Setup
Steps to connect multiple monitors using MST.
MST Supported Resolutions
Resolutions supported for multi-monitor setups.
KVM Functionality
Establishing KVM Connections
Steps to connect devices for KVM functionality.
Multi-Source Display
PBP/PIP Mode Usage
Using PBP and PIP modes for multiple sources.
DualView Plus Color Modes
Applying different color modes in dual views.
USB-C Port Power Delivery
USB-C Power Specifications
Details on power delivery capabilities of the USB-C port.
Navigating the OSD Menu
Menu Structure and Navigation
Introduction to the monitor's OSD menu structure and navigation.
Menu Options Overview
Accessing Input, Display, Coding Booster, Eye Care, Color Mode, Audio, Custom, System.
Input Menu Settings
Input Source Selection
Choosing the active video input source.
Display Menu Settings
Display Properties Configuration
Adjusting display properties like Signal Input, PBP, PIP.
Coding Booster Menu
Function Bar and LED Indicators
Configuring function bar LEDs and power key.
Coding Booster Features
MoonHalo, MST, and KVM Settings
Configuring MoonHalo, MST, and KVM features.
Advanced Coding Booster Features
DualView Plus and EcoPrivacy
Configuring DualView Plus and EcoPrivacy features.
Eye Care Menu
Night Hours Protection and Low Blue Light
Settings for Night Hours Protection and Low Blue Light Plus.
Further Eye Care Settings
B.I. Gen2, Color Weakness, Eye Reminder
Detailed settings for B.I. Gen2, Color Weakness, and Eye Reminder.
Color Mode Menu
Selecting and Customizing Color Modes
Choosing from predefined and customizing color modes.
Audio Menu
Audio Settings Configuration
Adjusting volume, audio scenarios, and mute.
Custom Menu Options
Quick Menu and Function Key Customization
Customizing options for Quick Menu and Function Key.
System Menu
Software Information and Settings
Displaying software info and various system settings.
Troubleshooting Imaging Issues
Image Quality Problems
Solutions for blurred images, color issues, and pixel defects.
Troubleshooting Other Issues
LED Indicators and OSD Controls
Understanding LED indicators and managing OSD control access.
Troubleshooting Messages and Audio
OSD Messages and Audio Problems
Handling "Out of Range" messages and audio issues.
Sensor Functionality Issues
Troubleshooting light sensor problems.
Troubleshooting Connectivity
MST and USB-C Connection Issues
Resolving problems with MST and USB-C connectivity.
Feature Availability Issues
Reasons for features like Night Hours Protection being unavailable.
Need More Help?
Further Support Options
Contacting support for unresolved issues.
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