Logitech 980130-0403 - Premium USB Headset 300 Setup & Installation page 3

3
Troubleshooting - PC
1. Make sure your headset is plugged in to an
available USB port. Try unplugging and
plugging it in.
2. Verify that your Volume and Playback settings are
not muted and that the volume for these devices
is at least halfway up. Refer to the Volume
Adjustment section in this manual.
3. Check that the application you are using has USB
Audio Device selected as the recording device.
4. In Multimedia Properties under Start, Settings,
Control Panel, Multimedia, check that your
recording preferred device is USB Audio Device
and "Use only preferred devices" box is checked.
5. Check that the device is listed in the Device
Manager. Go to Start, Settings, Control Panel,
System, and select Device Manager tab (Hardware
Macintosh ® OS 9.04, 9.1, 9.2, 10.1.3 and higher
1
Installation - Mac ®
Install the product by plugging it into an available USB port. Note: If a USB keyboard is being used, make sure
that the keyboard is plugged into USB port number 1.
1. Plug the USB connector into a USB port on your computer or USB compatible keyboard.
2. You must specify the input device to your computer.
OS 9: Click the Apple menu and choose Control Panels, Sound to activate the sound option window. Input
source should be External Mic. Close the sound option window when you are finished.
OS 10.1.3+: Click System Preferences, choose Sound to activate Sound Option Window for
Headphone. Choose Speech to activate microphone. Select input and choose USB audio as your device for
sound input.
tab, Device Manager for Windows® Me and
2000). Choose "View devices by type". Select
Sound, Video and Game Controllers. You should
see "USB Audio Device" listed. Also, select
Universal Serial Bus Controllers. You should see
"USB Composite Device" listed. If not, unplug and
replug device. Reboot computer.
6. On a computer system that does not follow
proper USB conventions, there is a chance that
the system may lock up when you plug in the
device. If this occurs on your system, contact
your computer's manufacturer.
7. If you are having problems with the quality of your
sound recordings, then change your recording to
16 bit quality in sound recorder by going to File,
Properties, Convert Now. Under Name, choose CD
Quality.
2
How to use - Mac ®
Record an Audio File - OS 9:
1. OS 9.04: Open the application SimpleSound on your hard drive.
OS 9.1: Go to the Apple menu, Control Panel, Sound application. Click the Alerts tab, then New Sound.
2. Click Add to bring up the record window. Click RECORD and create a voice file. When finished, click STOP.
3. To hear what you recorded, click PLAY. If you hear your voice, the installation was successful.
Volume Adjustment - OS 9:
Click the Apple menu and choose Control Panels, Sound to activate the sound option window. Select
Output and choose the output device you are using. Verify that Mute is not selected and the volume slider
is at least halfway up.
Record an Audio File - OS 10.1.3+:
1. Click System Preferences, Speech and turn Apple Speakable Items to on.
Volume Adjustment - OS 10.1.3:
Click System Preferences, Sound and use sliders to adjust listening volume in OS 10.1.3 and higher. No
microphone adjust is available.
3
®
Troubleshooting - Mac
1. Check that your USB keyboard is plugged into USB port number 1 only.
2. Verify that your operating system is OS 9.0.4, 9.1, 9.2, 10.1.3 or greater. Operating systems below OS 9.0.4
do not support this device.
3. Check that USB audio is selected as your input device. Follow the Mac installation
instructions in this manual.
4. Check the volume level as described in the previous section.
Note:
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communication.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to correct the interference
by one or more of the following measures:
(1) Reorient or relocate the receiving antenna.
(2) Increase the separation between the equipment and receiver.
(3) Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
(4) Consult the dealer or and experienced radio/TV technician for help.
This Class B digital device complies with Canadian ICES-003.