Bernafon VN3 B 105 Instructions For Use Manual
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Bernafon VN3 B 105 Instructions For Use Manual

Behind-the-ear hearing aids
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BTE 05
Behind-the-Ear Hearing Aids
VIRON
Instructions for Use

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Summary of Contents for Bernafon VN3 B 105

  • Page 1 BTE 05 Behind-the-Ear Hearing Aids VIRON Instructions for Use...
  • Page 3 Introduction to this booklet This booklet guides you on how to use and maintain your new hearing aids. Ensure you read this booklet carefully, including the Warnings section. This will help you get the most benefi t from your hearing aids. Your hearing care professional has adjusted the hearing aids to meet your needs.
  • Page 4 Model overview This booklet is valid for the following hearing aid families and models: Viron FW4 Viron 9 – VN9 B 105 GTIN: (01)05714464021253 Viron 7 – VN7 B 105 GTIN: (01)05714464021260 Viron 5 – VN5 B 105 GTIN: (01)05714464021277 Viron 3 –...
  • Page 5 Intended use Intended use The hearing aid is intended to amplify and transmit sound to the ear . Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive, or mixed type ranging from a slight (16 dB HL*) to severe (85 dB HL*) degree of hearing loss, with an individual frequency confi...
  • Page 6 Important notice The hearing aid amplifi cation is uniquely adjusted and optimized to your hearing capabilities during the hearing aid fi tting performed by your hearing care professional.

  • Page 7: Table Of Contents

    Table of contents Identify your hearing aid and earpiece Your hearing aid with earhook and mold − What it is What it does Your hearing aid with miniFit thin tube − What it is What it does Identify left and right hearing aid Battery (size 13) Turn the hearing aid ON and OFF When to replace a battery...
  • Page 8 Replace dome or Grip Tip Customized earpieces for thin tube Clean Micro Mold Replace ProWax fi lter Flight mode Optional features and accessories Change volume (optional) Change program (optional) Mute the hearing aid (optional) Quick reset and pairing mode Using hearing aid with iPhone, iPad, and iPod touch Pairing hearing aid with iPhone Re-connect your hearing aids to your iPhone,...
  • Page 9 Guidelines for Tinnitus SoundSupport users Sound options and volume adjustment Limitation on use time Important information for hearing care professionals about Tinnitus SoundSupport Warnings related to Tinnitus SoundSupport General warnings Troubleshooting guide Water & dust resistance (IP68) Conditions of use Warranty certifi...

  • Page 10: Identify Your Hearing Aid And Earpiece

    Identify your hearing aid and earpiece There are two different attachments and several different earpieces which classify your hearing aid. Please identify your attachment and earpiece. This will make it easier for you to navigate through this booklet. Earhook with mold Earhook Tube Mold...
  • Page 11 miniFit thin tube Thin tube Ear grip (optional) Earpieces The thin tube uses one of the following earpieces: Dome (Bass Dome shown)* Grip Tip* Micro Mold * Please see details for replacing the dome or Grip Tip in section: “Replace dome or Grip Tip”.

  • Page 12: Your Hearing Aid With Earhook And Mold − What It Is

    Your hearing aid with earhook and mold − What it is Earhook Microphone openings Tube Push button Mold Battery drawer Direct Audio Input Nail grip (with an optional DAI/FM adapter)

  • Page 13: What It Does

    What it does Sound in Sound out Mute, change volume and programs Contains the battery Open the and functions as an battery drawer on/off switch...

  • Page 14: Your Hearing Aid With Minifit Thin Tube − What It Is

    Your hearing aid with miniFit thin tube − What it is Microphone openings Thin tube Push button Battery drawer Direct Audio Input Nail grip (with an optional DAI/FM adapter)

  • Page 15: What It Does

    What it does Sound in Mute, change volume and Sound out programs Contains the battery Open the and functions as an battery drawer on/off switch...

  • Page 16: Identify Left And Right Hearing Aid

    Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently. You can fi nd left/right color indicators in the battery drawer. Indicators can also be found on the molds.

  • Page 17: Battery (Size 13)

    Battery (size 3) Your hearing aid is a miniature electronic device that runs on special batteries. To activate the hearing aid, you must insert a new battery in the battery drawer. See how in the “Replace the battery” section. Make sure the plus is visible Pull out to open Battery drawer...

  • Page 18: Turn The Hearing Aid On And Off

    Turn the hearing aid ON and OFF The battery drawer is used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. Turn ON Close the battery drawer with the battery in place.

  • Page 19: When To Replace A Battery

    When to replace a battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery = The battery is running low has run out Battery tip To make sure the hearing aid is always working,...

  • Page 20: Replace The Battery

    Replace the battery 1. Remove Fully open the battery drawer. Remove the battery. 2. Uncover Remove the sticky label from the + side of the new battery. Tip: Wait 2 minutes so that the battery can draw air, to ensure optimal function. 3.
  • Page 21 4. Close Close the battery drawer. The hearing aid will play a jingle through the earpiece. Hold the earpiece close to your ear to hear the jingle. The MultiTool can be used for battery change. Use the magnetic end to remove and insert batteries. The MultiTool is provided by your hearing care professional.

  • Page 22: Put On The Hearing Aid With Earhook

    Put on the hearing aid with earhook Read the following pages if you have a hearing aid with an earhook and mold. The mold is customized for you and fi ts your ear shape. The molds are unique for the left or the right ear.

  • Page 23: Multitool For Handling Batteries And Cleaning

    MultiTool for handling batteries and cleaning The MultiTool contains a magnet which makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing ear wax from your earpiece. If you need a new MultiTool, please contact your hearing care professional.

  • Page 24: Caring For Your Hearing Aid

    Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Clean the microphone openings Carefully brush away debris from the openings using a clean brush. Gently brush the surface and make sure the brush is not pressed into the openings.
  • Page 25 Clean the mold The mold should be cleaned regularly. Use a soft cloth to clean the surface of the mold. Use the MultiTool wire loop to clean the opening. Replace the tube The tubing between the mold and the hearing aid should be replaced when it becomes yellow or stiff.
  • Page 26 Wash the mold Step 1 Make sure you are able to identify which mold is for which hearing aid before disconnecting them from the hearing aid. Step 2 Disconnect the tube and mold from the earhook. Hold the earhook fi rmly, when pulling off the tube.

  • Page 27: Minifit Thin Tube

    miniFit thin tube Read the following pages if your hearing aid has a miniFit thin tube with either a dome, Grip Tip, or Micro Mold as earpiece. miniFit is a thin tube that brings the sound into your ear. The thin tube should only be used with an earpiece attached.
  • Page 28 Put on the hearing aid with thin tube Step 1 Place the hearing aid behind your ear. Step 2 Hold the bend of the tube between your thumb and index fi nger. The earpiece should point towards the ear canal opening. Step 3 Gently push the earpiece into your ear canal until the thin tube sits close...
  • Page 29 Clean the thin tube The thin tube should be cleaned to keep it clear from moisture and wax. If not cleaned, it could become blocked with wax which means no sound will be able to come out. Step 1 Pull the thin tube out of the hearing aid.

  • Page 30: Standard Earpieces For Thin Tube

    Standard earpieces for thin tube There are 3 different types of domes. Both domes and Grip Tip are made of soft rubber material. Identify your earpiece type and size below. Open Dome Power Dome Bass Dome, single vent Bass Dome, double vent Grip Tip (available in small and large, left and right, with or without vent) 6 mm...

  • Page 31: Replace Dome Or Grip Tip

    Replace dome or Grip Tip The earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is fi lled with wax, replace it with a new one. Grip Tip should be replaced at least once a month. Step 1 Hold on to the end of the thin tube and then pull off the earpiece.

  • Page 32: Customized Earpieces For Thin Tube

    Customized earpieces for thin tube Micro Molds are available in two different materials. The earpieces are customized for your ear. Customized earpieces have a white wax fi lter attached to the sound opening. ProWax is the fi lter type to be used with these earpieces. To replace the ProWax fi...

  • Page 33: Clean Micro Mold

    Clean Micro Mold The Micro Mold should be cleaned regularly. The Micro Mold has a white wax fi lter that must be replaced when clogged, or if the hearing aid does not sound normal. The vent is cleaned by pressing the brush through the hole, twisting it slightly.

  • Page 34: Replace Prowax Filter

    Replace ProWax filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and fi lter one with the new wax fi lter. 2. Remove Push the empty pin into the wax fi lter in the mold and pull it out.

  • Page 35: Flight Mode

    Flight mode When boarding an airplane or entering an area where it is prohibited to radiate radio signals, e.g., during fl ight, fl ight mode must be activated. The hearing aid will still be working. It is only necessary to activate fl...

  • Page 36: Optional Features And Accessories

    Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to fi nd out how your hearing aid is programmed. If you experience diffi cult listening situations, a special program may be helpful.

  • Page 37: Change Volume (Optional)

    Change volume (optional) The push button allows you to adjust the volume. You will hear a click when you turn the volume up or down. Give a short press to the button to increase the volume Give a short press to the button to decrease the volume Maximum...

  • Page 38: Change Program (Optional)

    Change program (optional) Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press up or down to change between programs You can change continuously between programs both up and down in the program order. For example, if you want to go from program 1 to 4, you can press the down button once instead of pressing the up button 3 times.
  • Page 39 To be fi lled out by the hearing care professional Program Activation sound When to use “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Left Right Short press Medium press...

  • Page 40: Mute The Hearing Aid (Optional)

    To reactivate, push the button briefl y. Your hearing aid can be muted by using one of the following optional devices: · Bernafon EasyControl-A app · SoundClip-A · RC-A remote control Important notice Do not use the mute function as an off switch, as the hearing aids are still using battery power in this mode.

  • Page 41: Quick Reset And Pairing Mode

    Quick reset and pairing mode If you wish to return to the standard settings of the hearing aid programmed by your hearing care professional, simply open and then close the battery drawer. A jingle is played when you reset the hearing aid.

  • Page 42: Using Hearing Aid With Iphone, Ipad, And Ipod Touch

    For assistance in pairing and using these products with your hearing aid, please contact your hearing care professional or visit our support site at: www.bernafon.ca/library. For information on compatibility, please visit www.bernafon.ca/products/accessories. Direct audio streaming is currently not supported by...

  • Page 43: Pairing Hearing Aid With Iphone

    Pairing hearing aid with iPhone 1. Settings 2. Accessibility Bluetooth MFi Hearing Devices Accessibility Open your iPhone and On the “Accessibility” go to “Settings”. screen, choose Make sure Bluetooth “MFi Hearing Devices”. ® is on. Then choose “Accessibility”.
  • Page 44 3. Prepare 4. Select Andrea’s Hearing Devices Bernafon Viron 9 Open and close the Your iPhone will battery drawer, on detect the hearing aid both hearing aids if for pairing. Detected you have two and devices will appear in place it close to your your iPhone list.
  • Page 45 5. Confi rm pairing Bluetooth Pairing Request Bernafon Viron would like to pair with your iPhone Cancel Pair Confi rm pairing. If you have two hearing aids, pairing confi rmation is needed for each hearing aid.

  • Page 46: Re-Connect Your Hearing Aids To Your Iphone, Ipad, Or Ipod Touch

    Re-connect your hearing aids to your iPhone, iPad, or iPod touch When you turn off your hearing aids, iPhone, iPad, or iPod touch, these will no longer be connected. To connect them again, turn on your hearing aids by opening and closing the battery drawer. The hearing aids will then automatically re-connect to your device.

  • Page 47: Wireless Accessories (Optional)

    An application that lets you control your hearing aid from your mobile phone or tablet. For iPhone, iPad, iPod touch, and Android devices. Ensure that you only download and install Bernafon EasyControl-A app from the offi cial app stores. For more information, please contact your hearing care professional or visit: www.bernafon.ca/products/accessories.

  • Page 48: Other Options (Optional)

    Other options (optional) Telecoil Telecoil helps you hear better when using a telephone with a built-in loop or when you are in buildings with teleloop systems such as theatres, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.

  • Page 49: Tamper-Resistant Battery Drawer (Optional)

    Tamper-resistant battery drawer (optional) To keep the battery out of reach of infants, small children and people with learning diffi culties, a tamper-resistant battery drawer should be used. Important notice Avoid excessive force when opening the battery drawer in the locked position. Do not force the battery drawer beyond its fully opened position.
  • Page 50 To lock the battery drawer Close the battery drawer completely and make sure it is locked. Tool to unlock the battery drawer Use this small tool provided by your hearing care professional. Unlock the battery drawer Insert the tip of the tool into the small hole at the back of the battery drawer.

  • Page 51: Tinnitus Soundsupport (Optional)

    Tinnitus SoundSupport (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old).

  • Page 52: Guidelines For Tinnitus Soundsupport Users

    Guidelines for Tinnitus SoundSupport users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of suffi cient intensity and bandwidth to help manage tinnitus.

  • Page 53: Sound Options And Volume Adjustment

    Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s).
  • Page 54 Your hearing care professional will set the volume control for the sound generator in one of two ways: A) change volume in each ear separately, or B) change volume in both ears simultaneously. A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push button repeatedly until desired level is reached.

  • Page 55: Limitation On Use Time

    Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.

  • Page 56: Important Information For Hearing Care Professionals About Tinnitus Soundsupport

    Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
  • Page 57 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Buttons & Indicators” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Max wearing time”...

  • Page 58: Warnings Related To Tinnitus Soundsupport

    Warnings related to Tinnitus SoundSupport If your hearing care professional has activated the sound generator Tinnitus SoundSupport, please pay attention to the following warnings. There are some potential concerns associated with the use of any sound generated by a tinnitus management device.
  • Page 59 Maximum wearing time Always follow the maximum wearing time per day of the Tinnitus SoundSupport advised by your hearing care professional. Prolonged use may lead to worsening of your tinnitus or of your hearing loss.

  • Page 60: General Warnings

    General warnings For your personal safety and to ensure correct usage, you should familiarize yourself fully with the following general warnings before using your hearing aids. Consult your hearing care professional if you experience unexpected operations or serious incidents with your hearing aids during use or because of its use.
  • Page 61 Choking hazards & risk of swallowing batteries and other small parts · Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves. · Batteries have occasionally been mistaken for pills. Therefore, check your medicine carefully before swallowing any pills.
  • Page 62 General warnings Dysfunction · Be aware of the possibility that your hearing aid may stop working without notice. Keep this in mind when you depend on warning sounds (e.g. when you are in traffi c). The hearing aids may stop functioning, for instance if the batteries have expired or if the tubing is blocked by moisture or ear wax.
  • Page 63 · Follow the guidelines recommended by the manufacturers of implantable defi brillators and pacemakers regarding their use with magnets. · If you have an active brain implant, contact the manufacturer of your implantable device for information about the risk of disturbance. X-ray/CT/MR/PET scanning, electrotherapy and surgery ·...
  • Page 64 General warnings Power hearing aid · Special care should be exercised in selecting, fi tting, and using hearing aids where the maximum sound pressure capability exceeds 132 dB SPL (IEC 60318-4 / IEC 711) as there may be a risk of impairing the remaining hearing of the hearing aid user.
  • Page 65 Connection to external equipment · The safety of the hearing aid, when connected to external equipment with an auxiliary input cable and/or with USB cable and/or directly, is determined by the external signal source. When the hearing aid is connected to external equipment which is plugged into a power socket, this equipment must comply with IEC 62368-1 or equivalent safety standards.
  • Page 66 Detached earpiece in ear canal If the earpiece is not on the tube when removed from the ear, the earpiece may still be in the ear canal. For further instructions, consult your hearing care professional. Modifi cation of hearing aids is not allowed Changes or modifi...
  • Page 67 Notes...

  • Page 68: Troubleshooting Guide

    Troubleshooting guide Symptom Possible causes Dead battery No sound Clogged earpieces (dome, Grip Tip, or Micro Mold) Clogged sound outlet Intermittent or Moisture reduced sound Dead battery Hearing aid earpiece inserted incorrectly Squealing noise Ear wax accumulated in ear canal If your hearing aid plays 8 beeps, 4 times consecutively, Beeping...
  • Page 69 Solutions Solutions Replace the battery Replace the battery Clean mold Clean mold Consider replacing wax fi lter, dome, or Grip Tip Consider replacing wax fi lter, dome, or Grip Tip Clean mold or replace wax fi lter, dome, or Grip Tip Clean mold or replace wax fi...

  • Page 70: Water & Dust Resistance (Ip68)

    Water & dust resistance (IP68) Your hearing aid is dust-tight and protected against ingress of water which means it is designed to be worn in all daily life situations. Therefore, you do not have to worry about sweat or getting wet in the rain. Should your hearing aid come in contact with water and stop working, please follow these guidelines: 1.

  • Page 71: Conditions Of Use

    Conditions of use Operating Temperature: +1 °C to +40 °C (34°F to 104°F) conditions Humidity: 5 % to 93 % relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Storage and Temperature and humidity should not transportation exceed the following limits for extended periods during transportation and storage: conditions Transportation...

  • Page 72: Warranty Certificate

    Warranty certificate Name of owner: Hearing care professional: Hearing care professional address: Hearing care professional phone: Purchase date: Warranty period: Month: Model right: Serial no.: Model left: Serial no.:...

  • Page 73: International Warranty

    International warranty Your hearing aid is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery to you. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not in accessories such as batteries, tubing, speakers, ear pieces, fi...

  • Page 74: Technical Information

    The hearing aids comply with international standards concerning radio transmitters, electromagnetic compatibility, and human exposure. Due to the limited space available on the hearing aid, relevant approval markings can be found in this booklet. Additional information can be found in the Product Information Sheet on www.bernafon.ca.
  • Page 75 USA and Canada This device contains a radio module (Aurora BTE power) with the following certifi cation ID numbers: FCC ID: 2ACAH-AUBTEP IC: 11936A-AUBTEP Radio frequency radiation exposure information For body-worn operation, this device meets FCC and Innovation, Science and Economic Development Canada’s RF exposure limits and has been tested while in contact with the human body.
  • Page 76 Directive 2014/53/EU. This medical device complies with Medical Device Regulation (EU) 2017/745. Declaration of Conformity is available at the headquarters. Bernafon AG Morgenstrasse 131 3018 Bern Switzerland www.bernafon.com/doc Imported and distributed by: Audmet Canada Ltd 1600 –...
  • Page 77 Notes...

  • Page 78: Your Individual Hearing Aid Settings

    Your individual hearing aid settings To be fi lled out by your hearing care professional Settings overview for your hearing aid Left Right Volume control   Program shift   Mute   Tinnitus SoundSupport   Volume control indicators Beeps at min/max volume ...
  • Page 79 Tinnitus SoundSupport: Limitation on use No limitation on use Start-up volume Program Max volume (Tinnitus) (Tinnitus) hours per day Max hours per day hours per day Max hours per day hours per day Max hours per day hours per day Max hours per day...
  • Page 80 Description of symbols used in this booklet or on the packaging label Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defi...
  • Page 81 Made for Apple badges The device is compatible with iPhone, iPad and iPod touch. Keep dry Indicates a medical device that needs to be protected from moisture. Caution symbol Follow the instructions for use for warnings and cautions. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identifi...
  • Page 82 < > 8,15 mm Placeholder for FSC logo < 15 mm >...
  • Page 83 >...

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