Customer Support - Adobe PHOTOSHOP ELEMENTS Manual

4
Installing and Learning Adobe Photoshop Elements
choose not to use the automatic download feature,
you can still view and download new Adobe
Online files whenever they are available by using
the Refresh command.
To use Adobe Online:
1 In Photoshop Elements, choose Help > Adobe
Online, or click the Adobe icon in the
shortcuts bar.
Note: You must have an Internet connection and
an Internet browser installed. Adobe Online will
launch your browser using your default Internet
configuration.
Do one of the following:
2
Click Refresh to make sure you have the latest
•
version of the Adobe Online window and its
buttons, as well as the latest bookmarks. It is
important to refresh the screen so that the current
options are available for you to choose from.
• Click Preferences to specify connection options.
General preferences affect how Adobe Online
interacts with all Adobe products installed on
your system, and Application preferences affect
how Adobe Online interacts with Photoshop
Elements. To see an explanation of each preference
option, click Setup and follow the prompts. You
can also set up an automatic refresh using the
Update Options.
• Click any button in the Adobe Online window to
open the Web page to which the button is linked.
Click the bookmark button ( ) to view
•
suggested Web sites related to Photoshop Elements
and Adobe. These bookmarks are automatically
updated as new Web sites become available.
Click Close to return to Photoshop Elements.
•

Customer support

When you register your product, you may be
entitled to technical support for a single incident.
Terms may vary depending on the country of
residence and are only available for retail and
upgrade versions. For more information, refer to
the technical support card provided with the
Photoshop Elements documentation.
Customer support on Adobe Online
Adobe Online provides access to FAQs
(Frequently Asked Questions) and trouble-
shooting information that provides solutions
to common problems.
Additional customer support resources
Adobe Systems provides several forms of
automated technical support:
See the ReadMe and ReadMe First! files installed
•
with the program for information that became
available after this guide went to press.
Explore the extensive customer support infor-
•
mation on the Adobe World Wide Web site
(www.adobe.com). To access the Adobe Web site
from Photoshop Elements, choose Help > Adobe
Online or click the Adobe icon in the shortcuts bar.
(See "Using Web resources" on page 3.)
Read the Top Issues Adobe document that is
•
available from the Help menu.