Poly W8210 User Manual

Poly W8210 User Manual

Wireless dect headset system for computer, desk phone and mobile

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Savi 8210/8220 Office
Wireless DECT headset system for
computer, desk phone and mobile
User Guide

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Table of Contents
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Summarization of Contents

DECT Information
Enhanced DECT Security
Explains DECT Forum recommendations and enhanced security features for DECT products.
Introduction
Base and Headset Overview
Details the components and ports of the base and headset for initial setup.
Hook Up System
Desk Phone Connection Details
Explains how to connect the headset system to different desk phones using various configurations.
Adjustment and Charging
Headset Adjustment
Instructions on adjusting the headband and boom for comfort and optimal sound.
Charging Your Headset
How to charge the headset and understand charging LED indicators.
Talk Time and Battery Status
Information on headset talk time and methods to check battery level.
Software Management
Poly Device Updates
Guide to downloading and using Poly Lens application for software updates.
Pairing Your Headset
Automatic Mobile Connection
Explains how the headset automatically connects to a mobile phone.
Basic Operations
Headset Controls
Details the functions of the volume wheel, call button, mute, LED, power button, and ANC.
Making, Answering, and Ending Calls
Steps for initiating, answering, and ending calls using the base or headset.
Call Management Features
Volume and Mute Control
How to adjust headset, desk phone, and base ringtone volumes, and mute calls.
Softphone Interaction and Call Transfer
Using headset with softphones and transferring calls to mobile.
Audio and Conference Features
Audio Streaming and ANC
Instructions for streaming audio and using Active Noise Cancellation.
Conference Call Setup
Setting up and exiting conference calls with multiple headsets.
Additional Features
Voice Prompts and Audio Quality
Changing voice prompt language and optimizing audio quality modes.
Base Registration and Range Settings
Understanding base LED indicators and adjusting wireless range settings.
Secure Registration Methods
Manual and Remote Registration
Step-by-step guides for secure manual and remote headset registration.
Subscription Management
How to end or disable over-the-air headset subscription.
Troubleshooting Headset Issues
No Dial Tone or Static
Solutions for common headset issues like no dial tone or static.
Distorted Sound and Echo
Troubleshooting steps for distorted audio and echo problems.
Troubleshooting Connectivity
Desk Phone and Mobile Issues
Resolving desk phone, HL10 lifter, EHS, and mobile pairing/reconnection problems.
Softphone Dialing and Software
Troubleshooting softphone dialing failures and ensuring Poly software.
PC and Softphone Troubleshooting
PC Audio and Volume Settings
Resolving no audio connection to PC, volume issues, and echo.
Teams and Softphone Integration
Interacting with Microsoft Teams/Skype and other softphones.

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