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Coffee Machine
Service
TYPE
12NC
EP5330/10
882867810010
EP5330/10
882867810300
EP5330/10
882867810220
EP5930/10
882868110010
EP5930/10
882868110300
EP5331/10
882867410010
EP5331/10
882867410300
EP5333/10
882868210010
EP5333/10
882868210300
EP5334/10
882868010010
EP5334/10
882868010300
EP5934/10
882869610010
EP5335/10
882867910010
EP5335/10
882867910300
EP5335/10
882867910220
EP5340/10
882868310010
EP5340/10
882868310300
EP5345/10
882868410010
From Rev.
To Rev.
All parts of this document are the property of Philips Consumer Lifestyle.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips Consumer Lifestyle
Service Manual
DESCRIPTION
PHI5000 LatteGo BLACK WE
PHI5000 LatteGo BLACK CEE
PHI5000 LatteGo BLACK DACH
PHI5000 LatteGo BLACK WE
(QVC)
PHI5000 LatteGo BLACK CEE
PHI5000 LatteGo WHITE WE
PHI5000 LatteGo WHITE CEE
PHI5000 LatteGo SILVER WE
PHI5000 LatteGo SILVER CEE
PHI5000 LatteGo ANTRACITE WE
PHI5000 LatteGo ANTRACITE CEE
PHI5000 LatteGo ANTRACITE WE
(QVC)
PHI5000 LatteGo SS WE
PHI 5000 LatteGo SS CEE
PHI 5000 LatteGo SS DACH
PHI5000 LatteGo+ BLACK WE
PHI5000 LatteGo+ BLACK CEE
PHI5000 LatteGo+ SS WE
HISTORY OF CHANGES TO THE SERVICE MANUAL
Chapter
Subject to modification
PHILIPS 5000 LATTE GO / GO+
TYPE
EP5345/10
EP5346/10
EP5346/10
EP5030/10
EP5034/10
EP5331/10
EP5035/10
EP5040/10
EP5045/10
Inserted
© Copyright reserved
Rev. 00 OCT. 2018
12NC
DESCRIPTION
882868410300
PHI5000 LatteGo+ SS CEE
882869510010
PHI5000 LatteGo+ SS Titan WE
882869510300
PHI5000 LatteGo+ SS Titan CEE
882869410870
PHI5000 LatteGo BLACK RU
882867410870
PHI5000 LatteGo
RU
882867410870
PHI5000 LatteGo
882869210870
PHI5000 LatteGo
882869110870
PHI5000 LatteGo+ BLACK RU
882869010870
PHI5000 LatteGo+
Modified
ANTRACITE
WHITE
RU
SS
RU
SS
RU
EN 4219 400 00050
24/10/2018

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Table of Contents
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Summarization of Contents

Introduction
Consumer Replaceable Parts (CRP) List
Lists parts consumers can replace without tools.
Specific tools and equipment
Details specialized tools required for maintenance and repair.
Maintenance Products
Lists recommended products for cleaning and lubrication.
Safety warnings
Outlines essential safety precautions for handling the appliance.
Water circuit diagram
Visual representation of the coffee machine's water flow system.
Electrical diagram
Schematic illustrating the machine's electrical connections and components.
Service POLICY grid as used for coffee machine
Guidelines for service procedures and part replacement strategy.
External machine parts
Identifies and illustrates the external components of the coffee machine.
Customer menu in the PHI 5000 Latte Go / Go+
Explains the user-accessible menu settings and customization options.
Operation, cleaning and maintenance
Covers daily operation, routine cleaning, and preventative maintenance tasks.
Brew Unit mainteinance: Where to grease
Provides instructions for lubricating the brew unit components.
Position of the Brew Unit
Illustrates the correct placement of the brew unit in the machine.
Internal machine parts
Identifies key internal components within the coffee machine.
Technical Specifications
Specification for the measurement of the coffee products temperature.
Details the procedure and limits for measuring coffee temperature.
Specification for the measurement of the Milk products temperature.
Outlines the method and criteria for measuring milk temperature.
Machine parameters and performance
Lists default and programmable parameters for various coffee drinks.
Operating Logic
Single microswitch gear motor
Explains the function and operation of the gear motor.
Temperature sensor (adjustment)
Details the NTC temperature sensor and its role in boiler regulation.
Coffee grinder
Describes the coffee grinder mechanism and its motor drive.
Autodose system description
Explains how the machine controls coffee dosage based on aroma settings.
Coffee lack detection and coffee grinder blocked
Describes how the machine detects missing coffee or grinder blockages.
Coffee cycle
Illustrates the sequence of operations during a coffee brewing cycle.
Milk container
Details the LatteGo milk container and steam/milk mixing process.
Water level detection (water tank)
Explains the capacitive sensor for monitoring water tank levels.
AquaClean water filter
Information on the AquaClean filter's function, lifespan, and replacement.
Descaling request
Details the descaling process and frequency based on water hardness.
Diagnostic Mode
Test Mode PHI 5000
Guide to entering and navigating the machine's diagnostic test modes.
Grinder Tuning
Procedure for adjusting the coffee grinder settings for optimal performance.
SteamOut
Instructions for performing the steam out procedure to empty the heater.
Error codes
List of error codes and their corresponding descriptions and causes.
Espresso Philips Service Center
Espresso Philips Service Center (EPSC)
Information about the EPSC service tool for software upload and diagnostics.
Machine Repair Flow
Repair Flow
Step-by-step guide for diagnosing and repairing the coffee machine.
Disassembly
Outer Shell
Instructions for removing the outer casing and covers.
Dispenser
Steps for disassembling and removing the coffee dispenser unit.
Coffee grinder
Procedure for removing the coffee grinder assembly.
Grinder blades
Steps to safely remove and handle the grinder blades.
Coffee grinder adjustment
Guidance on adjusting the coffee grinder settings.
Carafe connection / hot steam water dispenser
Steps for disconnecting the carafe and hot water dispenser.
Central plate
Instructions for accessing and removing the central component plate.
Pin boiler
Steps to remove the pin boiler component.
Gear motor
Procedure for removing the gear motor and its associated parts.
Pump
Steps for disconnecting and removing the water pump.
Flow-meter
Instructions for removing the flow meter.
Boiler
Procedure for removing the boiler unit.
CPU board
Steps for accessing and removing the main CPU board.
Programming access for Espresso Philips Service Center (EPSC)
Instructions on accessing the programming port for service tools.
KYB interface and display
Steps for removing the keyboard interface and display unit.
Two/three-way solenoid valve
Procedure for removing the solenoid valves.
Fitting and removing Oetiker clamps
Guidance on handling Oetiker clamps during disassembly and reassembly.

Table of Contents

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