Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 16 Adjusting the volume Changing the hearing program ...
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Maintenance and care Hearing instruments Ear pieces and tubes Professional maintenance Further information Safety information Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are BTE (Behind-The-Ear) models. A tube delivers the sound from the hearing instrument into the ear.
Components and names This user guide describes several types of hearing instruments. Use the following pictures to identify the type of hearing instrument that you use. Your hearing instruments are either attached to an earhook and a custom-made ear piece or to a standard tube (ThinTube) and a standard ear piece (Open Tip).
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You can use standard ear pieces together with a standard tube or custom-made ear pieces together with an earhook and tube. You can easily exchange the standard ear pieces and clean the standard tube. Read more in section "Maintenance and care". Standard ear pieces / tubes Size Open Tip open or closed...
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments have a push button or a rocker switch or both. Your Hearing Care Professional has programmed your desired functions to the controls. Control Left Right...
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Rocker switch function Press briefly: Program up/down Volume up/down Sound mixer (audio input) Press long: Standby/turn on Program up/down Press very long: Standby/turn on L = Left, R = Right Push button function Press briefly: Program change Sound mixer (audio input) Press long: Standby/turn on L = Left, R = Right...
Push button and rocker switch function Lock/Unlock the controls Read more in section "Locking the controls". L = Left, R = Right Settings H earing programs Read more in section "Changing the hearing program". F eatures Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". A telecoil is built into the instrument, so it can connect with audio induction loops.
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: - Always use the correct battery size for your hearing instruments.
Replacing batteries Removing the battery: > Open the battery compartment. > Use the magnet stick to pull out the battery. The magnet stick is available as an accessory. Inserting the battery: > If the battery has a protective film, remove it only when you are ready to use the battery.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: > Turning on: Close the battery compartment. The default volume and hearing program are set. > Turning off: Open the battery compartment to the first catch.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: - red marker = right ear - blue marker = left ear Inserting a hearing instrument: > Hold the tube close to the ear piece. >...
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- It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. - If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards.
Removing a hearing instrument: > Lift the hearing instrument and slide it over the top of ➊ your ear > Hold the tube close to the ear piece and pull the ➋ ear piece out carefully CAUTION Risk of injury! >...
Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed. An optional signal tone can indicate the program change.
S pecial listening situations On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
Audio induction loops Some telephones and public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs.
Audio input (FM system) With an audio input you can connect your hearing instruments to an FM system. An FM system consists of a transmitter and a receiver. It gathers speech at the voice source (via a separate microphone) and transmits the sound directly to the hearing instruments. The signal is clearer and unaffected by poor room acoustics.
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Attaching and removing the audio shoe The audio shoe is integrated into a battery compartment. To attach or remove the audio shoe, the battery compartment has to be exchanged. A special tool is required. > Ask your Hearing Care Professional to attach or remove the audio shoe. WARNING Risk of electric shock! >...
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. H earing instruments D rying and storage > Dry your hearing instruments overnight. >...
Ear pieces and tubes Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. - For hearing instruments with a standard tube (ThinTube): Clean the ear pieces daily, clean the tubes as required. Exchange the ear pieces and tubes approximately every three to six months, or sooner if you notice cracks or other changes.
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C leaning standard tubes Never use running water or immerse the tube in water. You can clean standard tubes (ThinTube) using a special cleaning wire. Ask your Hearing Care Professional for suitable cleaning wires. > Remove tube and adapter by unscrewing the adapter from the hearing instrument.
E xchanging standard ear pieces (Open Tip) > Pull off the used ear piece and plug on the new ear piece. E xchanging standard tubes (ThinTube) > Unscrew the used tube and screw the new tube on. P rofessional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better.
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Problem and possible solutions Sound is distorted. - Decrease the volume. - Replace the empty battery. - Clean or exchange the tube and the ear piece. Hearing instrument emits signal tones. - Replace the empty battery. Hearing instrument does not work. - Turn the hearing instrument on. - Gently close battery compartment completely.
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