Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 11 Adjusting the volume Maintenance and care Hearing instruments Ear pieces and tubes ...
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Further information Signal tones Safety information Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments Instrument type Your hearing instruments are BTE (Behind-The-Ear) models. A tube delivers the sound from the hearing instrument into the ear. The instruments are not intended for children under the age of 3 years or persons with a developmental age of under 3 years. Your hearing instruments have pre-configured sound profiles.
C omponents and names ➌ ➎ ➑ ➊ ➏ Ear piece Battery compartment (on/off switch) ➋ Retention strand ➐ (optional) Adapter for ear piece ➌ ➑ Tube (ThinTube) Tube for earhook ➍ ➒ Adapter for ThinTube Earhook ➎ Microphone openings...
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Ear pieces and tubes Ear pieces Size Standard ear pieces Open Tip open or closed Open Tip semi-open Open Tip double for use with an earhook Custom-made ear pieces Examples: Tubes Length Standard tube (ThinTube) Tube for earhook You can easily exchange the standard ear pieces and clean the standard tube.
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: - Always use the correct battery size for your hearing instruments.
Replacing batteries Removing the battery: > Open the battery compartment. > Push the battery out (refer to the picture). Inserting the battery: > If the battery has a protective film, remove it only when you are ready to use the battery. >...
D aily use T urning on and off Via battery compartment: > Turning off: Open the battery compartment fully. > Turning on: Close the battery compartment. The hearing instruments turn on after a delay of several seconds. During this time you can insert the hearing instruments into your ears without experiencing unpleasant feedback whistling.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: - red marker = right ear - blue marker = left ear Inserting a hearing instrument: > Hold the tube close to the ear piece. >...
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- It may be helpful to insert the right hearing instrument with the right hand and the left hearing instrument with the left hand. - If you have problems inserting the ear piece, use the other hand to gently pull your earlobe downwards.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. > If you prefer manual volume adjustment, use a smartphone app. An optional signal can indicate the volume change. If you turn off the hearing instruments immediately after changing the volume, the volume change may not be saved.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage > Dry your hearing instruments overnight. >...
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Cleaning Your hearing instruments have a protective coating. However, if not cleaned regularly you may damage the hearing instruments or cause personal injury. > Clean your hearing instruments daily with a soft, dry tissue. > Never use running water or immerse the devices in water.
Ear pieces and tubes Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. - For hearing instruments with a standard tube (ThinTube): Clean the ear pieces daily, clean the tubes as required. Exchange the ear pieces and tubes approximately every three to six months, or sooner if you notice cracks or other changes.
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C leaning ear pieces > Clean the ear piece upon removal with a soft and dry tissue. This prevents cerumen becoming dry and hardening. > Never use running water or immerse the ear piece in water.
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Cleaning standard tubes Never use running water or immerse the tube in water. You can clean standard tubes (ThinTube) using a special cleaning wire. Ask your Hearing Care Professional for suitable cleaning wires. > Remove tube and adapter by unscrewing the adapter from the hearing instrument.
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Exchanging standard ear pieces > Pull off the used ear piece and plug on the new ear piece. with standard tube with earhook...
Exchanging standard tubes and adapters ➊ > Unscrew the used tube from the adapter ➋ > If necessary, unscrew the used adapter ➊ ➋ > Screw on the new adapter and tube. P rofessional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by your Hearing Care Professional.
Safety information For more safety information, refer to the safety manual supplied with the device. For Hearing Care Professionals These hearing instruments are fitted with a smartphone app. > Read the safety information and the instructions for fitting that are provided in the app. Note the following: CAUTION Risk of impairing the residual hearing of the client!
Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better. T roubleshooting Problems and possible solutions Sound is weak. - Increase the volume. - Replace the empty battery. - Clean or exchange the ear piece.
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Problems and possible solutions Hearing instrument emits signal tones. - Replace the empty battery. Hearing instrument does not work. - Turn the hearing instrument on. - Gently close battery compartment completely. - Replace the empty battery. - Make sure the battery is inserted correctly. - Power-on delay is active.