Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 11 Adjusting the volume Maintenance and care Hearing instruments Ear pieces and tubes ...
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Further information Signal tones Safety information Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments Instrument type Your hearing instruments are BTE (Behind-The-Ear) models. A tube delivers the sound from the hearing instrument into the ear. The instruments are not intended for children under the age of 3 years or persons with a developmental age of under 3 years. Your hearing instruments have pre-configured sound profiles.
Components and names This user guide describes several types of hearing instruments. Use the following pictures to identify the type of hearing instrument that you use. XTM P A4, STF P T3 XTM XP A4, STF XP T3 ➊ ➎ Ear piece Microphone openings ➋...
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Ear pieces Standard ear pieces Size Custom-made ear pieces Examples: You can easily exchange the standard ear pieces. Read more in section "Maintenance and care".
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: - Always use the correct battery size for your hearing instruments.
Replacing batteries Removing the battery: > Open the battery compartment. > Push the battery out (refer to the picture). Inserting the battery: > If the battery has a protective film, remove it only when you are ready to use the battery. >...
D aily use T urning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: > Turning off: Open the battery compartment fully. > Turning on: Close the battery compartment. The hearing instruments turn on after a delay of several seconds.
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Inserting a hearing instrument: > Hold the tube close to the ear piece. > Carefully push the ear piece ➊ into the ear canal > Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal.
Removing a hearing instrument: > Lift the hearing instrument and slide it over the top of ➊ your ear > Hold the tube close to the ear piece and pull the ➋ ear piece out carefully CAUTION Risk of injury! >...
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. H earing instruments Drying and storage > Dry your hearing instruments overnight. >...
E ar pieces and tubes Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. - For hearing instruments with a standard ear piece: Exchange the ear pieces approximately every three to six months, or sooner if you notice cracks or other changes.
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Exchanging standard ear pieces > Pull off the used ear piece and plug on the new ear piece. XTM P A4, XTM XP A4, STF P T3, STF XP T3: STF P T1:...
Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by your Hearing Care Professional. Ask your Hearing Care Professional for your individual recommendation of maintenance intervals and for support.
Further information S ignal tones Situation Tone Volume up Volume down Maximum volume reached Minimum volume reached Default volume level (not for XTM XP A4, XTM P A4) Startup melody (not for STF P T1) Battery low...
Safety information For more safety information, refer to the safety manual supplied with the device. For Hearing Care Professionals Before fitting STF T1 or STF T3 hearing instruments: > Read the safety information and the instructions for fitting that are provided in a separate fitting guide. XTM A4 hearing instruments are fitted with a smartphone app.
CAUTION Risk of injury! > Make sure your client always wears the tube with an ear piece. > Make sure that the ear piece is completely attached. S ymbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage.
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Problems and possible solutions Hearing instrument emits whistling sounds. - Reinsert the ear piece until it fits securely. - Check whether tube, adapter and ear piece are connected correctly. - Decrease the volume. - Clean or exchange the ear piece. Sound is distorted. - Decrease the volume.