ACRONIS TRUE IMAGE SERVER 8.0 User Manual page 77

Troubleshooting
We recommend you to update your Easy CD Creator up to 5.1 or newer and/or
completely remove Take Two®.
For more information visit
http://www.roxio.com/en/support/roxio_support/taketwo.html
I created an image on CD-R/RW discs, but when I try to browse it Acronis
True Image Server 8.0 for Windows tells me it can't connect this image as
a virtual disk.
The current version of Acronis True Image Server 8.0 for Windows can connect
images only if their files are located in the same place. If your image is located on
several CD-R/RW or hard disks, you will have to copy all its files to a single folder on
your hard disk.
If it is an incremental image, you will need all of the previous images and the initial
full image.
Why I am unable to create images after SafeGuard Easy was installed?
Backing up disks/partitions, encrypted by SafeGuard Easy, will be possible after you
reinstall Acronis True Image Server 8.0 for Windows. Acronis True Image Server 8.0
for Windows is compatible with SafeGuard Easy, the only limitation is that it must be
installed after SafeGuard. The image will contain volumes without encryption.
I ran Acronis True Image Server 8.0 for Windows from a bootable disk to
restore a partition (disk) from an image located on the network drive, but
couldn't find the necessary computer.
If there's at least one computer shown in the Network Neighborhood, try to access
the required computer by typing its address in the Filename line like
\\computer\folder.
If there's no Network icon in My Computer, it means either there are network
problems, or that Acronis True Image Server 8.0 for Windows is trying to use the
wrong drivers. Contact our technical support (support@acronis.com) and provide all
network adapter specifications and the network adapter manufacturer's name.
I ran Acronis True Image Server 8.0 for Windows from a bootable disk to
restore a partition (disk) from an image located on the network drive, but
it just kept asking me for username and password. What should I do?
In some cases, especially when there's a domain controller installed in the network,
you have to specify computer or domain name before username. You must enter
username like COMPUTER\USER or DOMAIN\USER.
I received the "Can't create image of disk D:, because it's already used by
applications or contains bad sectors" error message, where D: stands for
my logical disk, when I tried to create an image under Windows.
Your logical disk might contain bad sectors. We recommend that you to run a
complete disk surface test. Type "chkdsk /R D:" in the command line and reboot.
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