Table of Contents
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User Manual
WM55B WM65B WM75B WM85B
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours. If the product is used
for longer than 16 hours a day, the warranty may be void.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than Samsung are property of their respective owners.
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Table of Contents
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Summarization of Contents
Before using the product
Safety Precautions and Symbols
Details essential safety guidelines and symbols for user protection and property.
Storage and Electrical Safety
Guidelines for product storage, power cord usage, and electrical safety to prevent hazards.
Installation Safety Guidelines
Safety instructions for installing the product, including ventilation and placement considerations.
Safe Product Operation
Safe operating practices for the product, covering usage, movement, and ventilation.
Usage Precautions
Important precautions to follow during product use to prevent damage or injury.
Cleaning Exterior and Display
Instructions on how to clean the product's exterior and display screen properly.
Preparations
Component Checklist
Verifies all included components are present as per the manual's list.
WM55B/WM65B Parts Identification
Identifies and describes the parts specific to the WM55B and WM65B models.
WM75B/WM85B Parts Identification
Identifies and describes the parts specific to the WM75B and WM85B models.
WM55B/WM65B Port Layout
Details the location and function of ports on WM55B/WM65B models.
WM75B/WM85B Port Layout
Details the location and function of ports on WM75B/WM85B models.
Tray Installation (WM55B/WM65B)
Instructions for installing the tray accessory, specifically for WM55B/WM65B models.
Product Buttons Overview
Explains the function of various physical buttons on the product.
Installation Guide
Guide for product installation, covering wall mounting, ventilation, and model-specific setups.
Wall Mount Specifications
Details VESA mounting standards and screw specifications for secure installation.
Writing Features
Understanding 'Rolls'
Explains the concept of 'rolls' as linked pages for saving and organizing content.
Pen Mode Interface
Details the interface elements and functions available in Pen Mode for writing and drawing.
Drawing and Erasing Tools
Instructions on using the pen for drawing and erasing content on the screen.
Brush Mode Interface
Details the interface elements and functions available in Brush Mode for drawing with variable thickness.
Menu and Roll Management
Explains menu options for creating, saving, locking rolls, and accessing settings.
Roll Browser Operations
How to use the Roll Browser to manage, sort, export, and delete saved rolls.
Page Viewer Functions
Features for viewing, adding, deleting, and navigating pages within a roll.
Note Layer Functionality
How to add a note layer over the screen for annotations or comments.
Selection and Editing Tools
How to select, resize, move, rotate, and edit areas of the screen for capture or export.
IMPORT Functions
Connecting to Mobile Devices
Steps to connect and mirror screens from mobile devices using Smart View or Screen Mirroring.
Connecting to a PC via Cable
Detailed instructions for connecting PCs using HDMI, DP, and USB-C cables for input and touch control.
Wireless Display Connection
Steps to connect a laptop wirelessly using the Wireless Display function.
SMARTVIEW+ Screen Sharing
Guides on using SMARTVIEW+ for screen sharing from PCs and mobile devices, including setup.
Internet Browsing
Instructions for connecting the device to the internet and using the built-in web browser.
WORKSPACE and Network Drive Access
Accessing remote PCs, cloud services, and network drives via the WORKSPACE feature.
Importing from USB Storage
How to import files (videos, images, documents) from USB storage devices.
Source Window Management
Controls and features for managing input sources like PCs or mobile devices, including volume and freeze frame.
Document and Image Viewing
How to view imported document files and image files, including navigation and zoom.
Video Playback
How to play and manage video files, including playback controls and navigation.
EXPORT Options
Exporting Created Content
Overview of various methods to export created content like rolls via email, USB, or network.
Sending Rolls via Email
Steps to export and send created rolls via email, including account setup and recipient management.
Printing Setup
How to set up the print server and print created rolls, including software installation.
Printing Process
Detailed steps for selecting printers, copies, and starting the print job.
Exporting to USB and Network Drive
How to save created rolls to a connected USB storage device or a registered network drive.
Sending to Mobile Device
How to share rolls from the product to a mobile device using the SAMSUNG SIGNAGE MOBILE app.
Wireless Screen Sharing
Instructions for wirelessly sharing the product's screen with selected devices using SCREEN SHARE.
Settings and Configuration
Network Connection Setup
Configure device network status, connect to networks, and reset network settings.
External Device Manager
Manage input devices, Bluetooth, keyboard, mouse, and HDMI-CEC settings for external connectivity.
Anynet+ (HDMI-CEC) Control
How to enable and use Anynet+ for controlling connected Samsung devices with the product's remote.
Device Name and AirPlay Configuration
Change the device name and configure Apple AirPlay settings for streaming content.
Advanced Email Settings
Configure SMTP server details, sender authentication, and manage email contacts.
Local Address Book Import
Steps to import contacts from a CSV file via USB for managing email recipients.
Print Server Configuration
Set up the print server for printing functionality, including auto and manual connection methods.
Network Drive Configuration
Set up and manage network drive accounts for saving files, including address, username, and password.
LDAP Connection Setup
Configure LDAP connections and queries for directory services, including authentication types and attributes.
Picture Settings Adjustment
Adjust backlight, color temperature, white balance, and input signal settings for optimal display quality.
USB-C Connection Preferences
Select DP Alt Mode for USB-C connections, impacting resolution and refresh rate.
Software Update Procedures
Procedures for updating the product's software via online or USB methods, including auto-update.
App Management and Terms
Manage and update installed applications, including agreeing to terms and conditions and reinstalling.
Contact Support and Reset Device
How to contact Samsung support and perform a full device reset to its initial state.
Troubleshooting Guide
HDMI Source Window Issues
Resolves common problems with HDMI connections, like blank spaces, distortion, clarity, and stability.
HDMI Display and Audio Issues
Troubleshoots issues with display normalization, brightness, color, freezing, and lack of sound in HDMI mode.
Sound Output Problems
Troubleshooting steps for no sound, low volume, static, or muted audio from speakers.
Touch Functionality Issues
Addresses problems with touch input, pen functionality, screen responsiveness, and calibration.
Anynet+ Connectivity Problems
Troubleshoots issues with Anynet+ not working, starting, exiting, or displaying connected devices.
General Product Issues
Addresses miscellaneous problems like plastic smell, particles, resolution errors, and HDMI specific issues.
Specifications
General Model Specifications
Provides details on panel size, display area, resolution, power supply, and environmental considerations.
Preset Timing Modes
Lists compatible signal modes and resolutions for optimal screen display from PCs.
Appendix
Pay Service and Customer Faults
Outlines conditions for service fees and causes of product damage due to customer actions.
Afterimage Burn-in Prevention
Explains afterimage burn-in and provides practices to prevent it, including screen saver usage.
Licence Information
Details trademarks and open-source license notices relevant to the product's software components.
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