Table of Contents
Troubleshooting
Related Manuals for Samsung DM55D-S
Summarization of Contents
Before Using the Product
Copyright Information
Information about the manual's copyright and usage restrictions.
Safety Precautions
Cleaning Instructions
Instructions for cleaning the product's exterior and panel safely.
Symbol Explanations
Explanation of warning and caution symbols used in the manual.
Storage and Electrical Safety
Storage Precautions
Precautions for storing the product, especially regarding high-glossy surfaces.
Electrical Safety Warnings
Warnings about using power cords, plugs, sockets, and wet hands.
Installation Guidelines
Installation Warnings
Warnings regarding installation practices, heat sources, and ventilation.
Installation Cautions
Cautions related to power cord disconnection and using provided power cords.
Operation Guidelines
Operation Warnings
Warnings about high voltage, disassembly, and moving the product.
Operation Cautions
Cautions on handling the product, especially regarding dropping or ventilation.
Product Handling and Safety
Stationary Image Usage Advice
Advice on avoiding afterimage burn-in from prolonged stationary images.
Eye Strain Prevention Tips
Recommendations for reducing eye fatigue during product use.
Preparations and Components
Checking Product Components
Lists and describes the components included in the product package.
Product Parts Overview
Control Panel Description
Identifies and describes the buttons on the product's control panel.
Remote Sensor Functionality
Explains the function and usage of the remote control sensor.
Reverse Side Port Identification
DM32D-S Port Descriptions
Details the various ports on the reverse side of the DM32D-S model.
Reverse Side Port Identification (Multi-Model)
DM40D-S, DM48D-S, DM55D-S Port Descriptions
Details the various ports on the reverse side of DM40D-S, DM48D-S, DM55D-S models.
Product Security Features
Anti-theft Locking Device Usage
Instructions on how to use the anti-theft locking device.
Multi-Display Connection Methods
IR Stereo Cable Connection for Multi-Display
Instructions for connecting using an IR stereo cable for multiple display control.
Remote Control for Multi-Display Operation
Method for controlling multiple displays using the remote control.
External Sensor for Multi-Display Control
Method for controlling multiple displays using an external ambient sensor.
Product Installation Guidelines
Tilting Angle and Rotation Adjustments
Guidelines for tilting and rotating the product for optimal viewing.
Ventilation Requirements for Installation
Requirements for proper ventilation when installing the product.
Wall Installation Procedures
Indented Wall Installation Guidelines
Ventilation and space requirements for indented wall installations.
Installing the Wall Mount
Wall Mount Kit Installation Process
Details on installing the wall mount kit for securing the product.
VESA Wall Mount Specifications
Specifications and guidelines for VESA-compliant wall mounts.
Remote Control (RS232C) Connectivity
RS232C Cable Connection Details
Details the RS232C cable interface and pin assignments.
Serial and LAN Cable Pin Assignments
RS232C Cable Pin Assignment Details
Pin assignment details for the RS232C to Stereo cable.
LAN Cable Pin Assignment Details
Pin assignment details for the LAN cable.
Network Cable Connection Diagrams
Direct LAN Cable Connection (PC to HUB)
Wiring diagram for connecting a PC to a HUB via a direct LAN cable.
Cross LAN Cable Connection (PC to PC)
Wiring diagram for connecting two PCs via a cross LAN cable.
Connection Diagrams for Multiple Displays
Connection Diagram 1
Diagram illustrating connection setup 1 for multiple displays.
Connection Diagram 2
Diagram illustrating connection setup 2 for multiple displays.
Connection Diagram 3
Diagram illustrating connection setup 3 for multiple displays.
Control Codes and Commands
Viewing Control State (Get Command)
Commands for viewing the current control state of the product.
Setting Control Commands
Commands for setting control parameters of the product.
Command List for Product Control
Table of commands for controlling product functions like power and volume.
Power and Volume Control via PC
Power Control Functions via PC
Details on controlling the product's power state via PC.
Volume Control Functions via PC
Details on adjusting the product's volume via PC.
Screen Mode and Size Adjustment via PC
Screen Mode Control via PC
Commands for changing the screen mode and picture size via PC.
Screen Size Control via PC
Commands for adjusting the screen size via PC.
PIP and Auto Adjustment Controls
PIP Mode On/Off Control
Commands for turning the Picture-in-Picture (PIP) mode on or off.
Auto Adjustment Control (PC and BNC)
Commands for automatically adjusting PC and BNC screen settings.
Video Wall and Safety Lock Controls
Video Wall Mode Control
Commands for activating and controlling Video Wall mode.
Safety Lock Control Functions
Commands for enabling or disabling the Safety Lock feature.
Video Wall Feature Controls
Video Wall On/Off Control
Commands for turning the Video Wall feature on or off.
Video Wall User Control Settings
Commands for controlling Video Wall user settings.
Connecting and Using Source Devices
Pre-Connection Checks for Source Devices
Pre-connection checkpoints for connecting source devices.
Connecting a PC to the Display
General guidance on connecting a PC to the product.
PC Connection via D-SUB Cable (Analog)
Instructions for connecting a PC using a D-SUB analog cable.
PC Video Connection Methods
PC Connection via DVI Cable (Digital)
Instructions for connecting a PC using a DVI digital cable.
PC Connection via HDMI-DVI Cable
Instructions for connecting a PC using an HDMI-DVI cable.
PC Video Connection Methods (Continued)
PC Connection via HDMI Cable
Instructions for connecting a PC using an HDMI cable.
PC Connection via DP Cable and Precautions
Instructions and precautions for connecting a PC using a DP cable.
Connecting Video Devices
Video Connection via AV Cable
Instructions for connecting a video device using an AV cable.
Video Connection via Component Cable
Instructions for connecting a video device using a component cable.
Video Connection Methods (HDMI)
Video Connection via HDMI-DVI Cable Details
Details on connecting via HDMI-DVI, including audio considerations.
Video Connection via HDMI Cable Quality
Information on using HDMI cables for better quality and compatibility.
Audio and Antenna Connections
Connecting to an Audio System
Instructions for connecting an audio system to the product's AUDIO OUT port.
Connecting the Antenna
Instructions for connecting an antenna to the product's ANT IN port.
Network Box and MagicInfo Setup
MagicInfo Setup with Network Box
Information about using MagicInfo with a network box.
Entering MagicInfo Mode Procedure
Steps to enter and configure the MagicInfo mode.
Managing Input Sources
Selecting and Changing Input Sources
How to select and change input sources and source device names.
Renaming Source Devices for Optimal Quality
Guidance on renaming source devices for optimal picture quality.
Viewing External Device Information
How to view detailed information about connected external devices.
Using MDC (Multiple Display Control)
MDC Program Installation and Uninstallation
Step-by-step instructions for installing and uninstalling the MDC program.
Connecting to MDC via Ethernet
Direct LAN Cable Connection for MDC
How to connect to MDC using a direct LAN cable via a HUB.
Initial Product Setup Process
Initial Settings Configuration Guide
Guide for initial product setup, including language selection.
Setup Menu Options
Rotating Menu Display Orientation
How to configure the menu display orientation (Landscape/Portrait).
Configuring Network Settings
Steps to configure network connection type (Wireless/Wired).
Configuring TV Signal Source
How to select the TV signal source (Antenna/No TV).
Auto Program Setup Procedure
Feature to automatically search and configure broadcast signals.
Setup Menu Options (Continued)
Clock Setting Instructions
Instructions for setting the product's date and time.
Play via Mode Selection
Selecting the player mode (URL Launcher or MagicInfo).
Activation Code Entry for Services
How to enter the activation code for managed services.
Home Feature Overview
Player Functionality Guide
Overview of the Player feature for playing content.
Media Playback Modes
Network Channel Playback
How to play content, templates, and schedules configured on a server.
Local Channel Playback
How to play schedules or channels configured directly on the product.
Deployed Folders Playback from USB
How to play templates stored on a connected USB device.
My Templates Playback from Internal Memory
How to play templates stored in the product's internal memory.
Player Page Features and Options
Device Selection for Content Search
Selecting the device (Internal/USB) to search for content.
Content Type Selection for Search
Selecting content type to search for (All, Video, Image, etc.).
Content Sorting Options
Specifying the content sort criterion (File Name, Recently Played).
Player Page Options Menu Items
Menu items within the Player page for managing content.
Player Settings Menu Configuration
Player Settings Configuration Options
Options for configuring player settings like aspect ratio and display duration.
Media File Format Compatibility
Player File Format Restrictions
Restrictions on playing multiple video or flash files simultaneously.
Player Sound Output Restrictions
Restrictions on using multiple sound outputs simultaneously.
Template and LFD File Restrictions
Restrictions on using distributed folders for templates.
Template Playback Restrictions
Limitations on playing multiple video, flash, or office files.
Template Sound Output Restrictions
Restrictions on using multiple sound outputs simultaneously.
Video Wall Media Format Support
Video Format Support for Video Wall
Supported video formats and resolutions for Video Wall.
Image Format Support for Video Wall
Supported image formats and resolutions for Video Wall.
Schedule Feature Options
Schedule Page Features Overview
Overview of features in the Schedule page like Type, Device, and Options.
Schedule Page Menu Items Explained
Explains menu options like Send, Delete, and Settings for schedules.
Configuring and Editing Channel Schedules
Configuring Channel Schedules for Playback
Steps to create and set up channel schedules for media playback.
Editing Existing Channel Schedules
How to modify existing channel schedules, including content and timing.
Template Feature Options
Template Page Features Overview
How to create content using templates, sort, and select layouts.
Template Content Customization
Entering and Editing Text in Templates
Instructions for entering and editing text within templates.
Inserting Media Files into Templates
How to add various media files into templates.
Configuring Template Backgrounds
Steps to set background images and music for templates.
ID Settings and PC Connection
Device ID Configuration
How to set the device ID for input signal reception.
PC Connection Methods for MDC
Methods for connecting to MDC using RS232C or RJ45 cables.
Automatic Device ID Assignment
Automatic allotment of ID numbers for devices connected via RS232C.
Video Wall Layout and Display Options
Horizontal x Vertical Display Splitting
How to split displays based on a videowall matrix configuration.
Screen Position Adjustment in Videowall
How to rearrange split screens and assign positions in the videowall matrix.
Display Format Selection for Videowalls
How to select image display format (Full/Natural) for videowalls.
Timer Settings and Holiday Management
Off Timer Configuration
How to set the timer for turning the product off automatically.
Holiday Management for Timers
How to manage holidays to disable timers during specific periods.
Ticker Text Display and More Settings
Ticker Text Message Display
How to display custom text messages while video or images are shown.
Accessing More Picture Settings
Accessing the picture settings menu for further adjustments.
Picture Quality Adjustments
Backlight, Contrast, Brightness, Sharpness, Color, Tint Adjustments
Detailed explanation of how to adjust picture quality settings.
Gamma and Calibrated Value Settings
Gamma Adjustment for Color Intensity
How to adjust the primary color intensity.
Applying Calibrated Color Values
How to apply color calibration settings from Advanced Color Management.
Advanced Picture Settings Details
Dynamic Contrast and Black Tone Adjustment
How to adjust the screen contrast and black levels.
Flesh Tone, RGB Only Mode, Color Space Adjustments
How to fine-tune hue, saturation, and color space.
Motion Lighting for Power Saving
How to reduce power consumption by adjusting screen brightness during motion.
Picture Options Details
Color Tone Adjustment Options
How to adjust color tone based on input source (PC, DVI, HDMI, AV, etc.).
Digital Clean View for Signal Improvement
How to reduce static and ghosting for weak broadcast signals.
MPEG Noise Filter for Picture Quality
How to reduce MPEG noise for improved picture quality.
Picture Options Details (Continued)
HDMI Black Level Adjustment
How to adjust the screen's black level for depth.
Film Mode for Movie Viewing
Setting optimized for viewing movies by sensing film signals.
Dynamic Backlight Adjustment
How to automatically adjust backlight for better screen contrast.
Picture Position and Zoom Controls
Picture Position Adjustment
How to adjust the picture's position when specific Picture Size modes are selected.
Picture Zoom and Position Adjustment
How to adjust picture zoom and position for HDMI/Component sources.
Automatic and PC Screen Adjustments
Auto Adjustment for Frequency and Settings
Automatically adjusts frequency, positions, and fine-tunes settings.
PC Screen Adjustment Features
Adjusts PC screen position, noise reduction, and resets image settings.
Picture Off and Reset Functions
Picture Off Functionality
How to switch the screen off while keeping the audio active.
Reset Picture Settings
Resets current picture mode settings to their default values.
OnScreen Display (OSD) Features
PIP (Picture-in-Picture) Function
How to activate or deactivate the Picture-in-Picture (PIP) function.
PIP Settings Configuration
Explains main and sub picture configurations for PIP mode.
Screen Rotation Options
Rotate Menu Display Orientation
How to configure the menu screen orientation (Landscape/Portrait).
Rotate Content Screen Orientation
How to rotate the product screen orientation (Landscape/Portrait).
Aspect Ratio for Rotated Screens
How to set the rotated screen to Full Screen or Original aspect ratio.
Screen Protection Features
Auto Protection Time Settings
Activates screen saver to prevent image burn-in after a defined period.
Screen Burn Protection Technology
Technology to reduce screen burn by moving pixels.
Pixel Shift for Image Retention
Minimizes image retention by finely moving pixels horizontally or vertically.
OnScreen Display Message Options
Immediate Display Screen Saver
Selects the screen saver to display immediately.
Side Gray Adjustment for 4:3 Screens
Adjusts white margin brightness for 4:3 aspect ratio screens.
Source Info Display Option
Option to display source OSD when input source changes.
No Signal Message Display Option
Option to display no-signal OSD when no signal is detected.
MDC Message Display Option
Option to display MDC OSD when controlled by MDC.
Menu Display Transparency and Language
Menu Transparency Adjustment
How to adjust the transparency of the menu box.
Menu Language Setting
How to set the language for the on-screen menu display.
Caption Functionality
Caption On/Off Control
How to switch the caption function on or off.
Caption Mode Selection
How to select the desired caption mode based on broadcast signal.
Sound Effect Features
Virtual Surround Sound Effect
Provides a virtual 5.1 channel surround sound experience.
Dialog Clarity Enhancement
Increases voice intensity for clearer dialog during playback.
Equalizer for Sound Customization
How to customize sound settings for each speaker using bandwidth adjustment.
HDMI and Video Call Sound Settings
HDMI Sound Source Selection
How to select the sound source for AV(HDMI) or PC(DVI).
Sound Output for Video Calls
How to select sound output for listening during a video call.
Speaker and Auto Volume Settings
Speaker Settings Configuration
How to set speaker output to External, Internal, or Receiver.
Auto Volume Adjustment
Automatically equalizes volume when switching channels (Off/Normal/Night).
Channel Management
Auto Program Channel Scan
Automatically searches and saves all received channels.
Cancelling Auto Program Scan
How to stop the auto program search process.
Channel List Management
Added Channels Display
Displays all channels that have been added.
Favorite Channel Groups (1-5)
Shows favorite channels organized into up to five groups.
Channel List Options Menu
Options for Antenna, Category, and editing favorites.
Channel List Icon Explanations
Explanation of icons used in the channel list (Analog, Selected, Locked).
Editing Channel Information
Deleting and Re-registering Channels
How to delete, re-register, or rename channels.
Edit Channel Page Icon Explanations
Explanation of icons used within the edit channel page.
Deleting Channels Process
Step-by-step guide to deleting channels.
Re-registering Deleted Channels Process
Steps to re-register previously deleted channels.
Managing Registered Channels
Editing Registered Channels Functions
Functions for managing channels: Select All, Deselect All, Antenna, Category, Edit Favorites, Rename Channel, Information.
Locking Channels with a Password
How to lock specific channels using a password.
Unlocking Channels with a Password
How to unlock specific channels using a password.
Favorite Channel List Operations
Viewing Channels in Favorite Lists
How to view channels saved within favorite channel lists.
Editing Favorite Channel Lists Options
Options for managing favorite channel lists: Copy, Rename, Antenna, Edit Channel, Information.
Deleting Channels from Favorite Lists
Steps to delete channels from a selected favorite channel list.
Reordering Channels in Favorite Lists
How to rearrange the order of channels within a favorite channel list.
Favorite Channel List Management (Continued)
Renaming Favorite Channel Lists
How to change the name of a favorite channel list.
Copying Channels Between Favorite Lists
How to copy channels from one favorite channel list to another.
Audio Options Configuration
Preferred Language Selection for Broadcasts
How to select preferred audio language for digital broadcasts.
Multi-Track Sound Output Options
How to select audio output options like Mono, Stereo, or SAP.
Channel Settings and Tuning
Fine Tune for Analog Channels
Manual adjustment of analog channels for clear reception.
Clear Scrambled Channels Function
Filters out scrambled channels after auto program completion.
Network Connectivity
Network Status Monitoring
How to check the current network and Internet connection status.
Network Settings Configuration
How to configure network settings for smart hub features.
Selecting Network Type (Wireless/Wired)
Selecting between Wireless and Wired network types.
Wired Network Connection Methods
Connecting to a Wired Network via Cable
Various methods for connecting the product to a LAN using a cable.
Wired Network Setup Procedures
Automatic Wired Network Setup
Steps for automatically configuring wired network settings.
Manual Wired Network Setup Guide
Steps for manually configuring wired network settings.
Getting Network Connection Values (Windows)
How to view network connection values on Windows computers.
Wireless Network Setup
Connecting to a Wireless Network
General information on connecting to a wireless network.
Automatic Wireless Network Setup
Steps for automatically setting up a wireless network connection.
Wireless Network Setup Procedures
Manual Wireless Network Setup Guide
Steps for manually configuring wireless network settings.
Getting Network Connection Values (Windows)
How to view network connection values on Windows computers.
Wireless Mobile Device Connectivity
Wi-Fi Direct Connection Guide
How to connect the product to wireless mobile devices directly.
Multimedia Device Content Sharing
Allows other devices to share content with the product over a network.
Screen Mirroring Functionality
Screen Mirroring Mobile Device Output
How to output the screen and sound from a mobile device to the product.
System Settings Overview
Initial Setup Process Guide
Guide for initial product setup, including language, channel, and time configuration.
Time Settings Management
Clock Setting Instructions
How to set the current year, date, and time.
Clock Mode Selection (Auto/Manual)
How to set the current time manually or automatically.
DST (Daylight Saving Time) Function
How to switch the Daylight Saving Time function on or off.
Time Zone and Offset Settings
Time Zone Selection
How to select the product's time zone.
Time Offset Adjustment
How to adjust the hour offset for automatically set time.
DST, Sleep Timer, and Power On Delay
DST Function On/Off and Settings
How to switch Daylight Saving Time on or off, set dates and time offset.
Sleep Timer for Automatic Shutdown
How to automatically shut off the product after a preset period.
Power On Delay Adjustment
How to adjust power-on time to prevent power overload when connecting multiple products.
Automatic Source Switching Behavior
Auto Source Switching Functionality
How the display automatically searches for active video sources.
Primary Source Recovery Settings
How to restore the selected primary input source when connected.
Primary Source Specification
How to specify the primary source for automatic input.
Secondary Source Specification
How to specify the secondary source for automatic input.
Power Control Features
Auto Power On Functionality
Automatically turns the product on when plugged in.
PC Module Power Control
How to turn the PC module on/off separately from the LFD.
Synced Power-On and Power-Off Modes
How to turn on PC module without LFD, or turn off LFD without PC module.
Max. Power Saving for Reduced Consumption
Turns off the product to reduce power consumption after a period of idle time.
Standby, Power Button, and Network Standby Settings
Standby Control Modes
How to set the screen standby mode based on input signal reception.
Power Button Functionality Configuration
How to set the power button to turn on power only or on/off.
Network Standby Feature
Keeps network power on when the product turns off.
Eco Solution Features
Energy Saving via Brightness Adjustment
Reduces power consumption by adjusting screen brightness.
Eco Sensor for Automatic Picture Adaptation
Automatically adapts picture settings to room lighting for power savings.
Minimum Backlight Adjustment with Eco Sensor
Manually adjusts minimum screen brightness when Eco Sensor is on.
Screen Lamp Schedule for Brightness
Adjusts panel brightness; higher values make the panel brighter.
Power Saving and Temperature Control
No Signal Power Off for Energy Saving
Saves power by turning off the device when no signal is received.
Auto Power Off for Overheating Prevention
Automatically turns off the product if no button is pressed for a set duration.
Temperature Control Monitoring
Detects internal temperature and specifies acceptable temperature ranges.
Device Manager Settings
Keyboard Settings Configuration
How to configure keyboard connection settings and options.
Mouse Settings Configuration
How to configure mouse connection settings and options.
Mouse Settings Details
Mouse Selection for Connection
How to select a mouse for connection settings.
Mouse Options Configuration
Options for mouse settings like Primary Button and Pointer Speed.
General System Settings
Security Feature Overview
Security features including Safety Lock, Button Lock, USB Auto Play Lock.
Safety Lock Functionality
How to set a safe lock function to lock menus and buttons.
Button Lock for Product Security
How to lock the physical buttons on the product.
USB Auto Play Lock Feature
How to lock USB memory devices to prevent auto-detection.
BD Wise for Optimal Picture Quality
How BD Wise optimizes picture quality for Samsung DVD/Blu-ray products.
Anynet+ (HDMI-CEC) Control
Anynet+ Device Control via Remote
How to control connected Samsung devices supporting Anynet+ via the remote.
Anynet+ Menu Variations
How the Anynet+ menu changes based on connected device type and status.
Anynet+ (HDMI-CEC) Operation
Auto Turn Off for Anynet+ Devices
Setting an Anynet+ device to turn off automatically when the product turns off.
Device Search and Switching
How to switch between Anynet+ devices and search for them.
Device Connectivity and Feature Settings
HDMI Hot Plug Functionality
Activates time delay for turning on DVI/HDMI source devices.
DivX® Video On Demand Information
Information on registration codes for downloading VOD files.
Game Mode for Enhanced Gaming Experience
How to select game mode for a more realistic gaming experience.
Product Support and Software Updates
Software Update Procedure
How to upgrade the product software to the latest version.
Update Now Functionality
Steps to update the software to the latest version.
Auto Update Feature
Automatically updates the product when not in use.
Contacting Samsung Support
Information on contacting Samsung for support and software downloads.
Navigating to Home Screen Features
Go to Home Access via Remote
Accessing content from memory devices or networks via the HOME button.
Player Feature for Content Playback
Searching and playing channels or content saved on devices.
Schedule Feature for Content Planning
Creating content schedules in local channels or editing saved channels.
Template Feature for Content Creation
How to create content by selecting a template.
Clone Product Settings Utility
Exporting or loading product settings via USB for cloning.
ID Settings Configuration
How to assign an ID to a set.
Home Screen Feature Details
Video Wall Layout Customization
Customizing layouts for multiple displays to form a video wall.
Network Status Check
Checking the current network and Internet connection.
Picture Mode Selection Guide
Selecting a picture mode suitable for the environment.
On/Off Timer Functionality Guide
Setting the product to turn on/off automatically at specified times.
Ticker Text Display Function
Displaying text messages while video or images are shown.
Accessing More Settings
Accessing the picture settings menu for further adjustments.
Media Playback: Photos, Videos, Music
USB Media Playback Precautions
Cautionary notes before using media play with a USB device.
Media Playback Device Compatibility
Compatible USB Devices for Media Play
Information on compatible USB devices and potential compatibility issues.
Supported File Systems and Formats
Details on supported file systems and media playback formats.
Using a USB Device for Media Playback
Connecting a USB Device
Steps for connecting a USB device containing media files.
Safely Removing a USB Device
How to safely remove a USB device using the disconnect function.
Playing Media from PC/Mobile Devices
Approving PC/Mobile Device Connections
How to approve PC/mobile device connections for media playback.
Home Network (DLNA) Content Playback
Sorting Media Content List
How to rearrange the media content list by file format.
Filtering Media Content by Format
How to view content files by desired file format (Photos, Videos, Music).
Media Content List Options Menu
Menu items in the media content list for managing playback.
Supported Subtitle and Media Formats
Supported Subtitle File Formats
Lists supported external and internal subtitle file formats.
Supported Image Resolutions
Table detailing supported image file extensions, types, and resolutions.
Supported Music and Video Formats
Supported Music File Formats
Table detailing supported music file extensions, types, codecs, and comments.
Supported Video Formats and Codecs
Information on video playback compatibility, codecs, and bit rates.
Troubleshooting Guide: Initial Steps
Requirements Before Contacting Support
Steps to test the product before contacting customer service.
Product Testing Procedure
How to perform product testing to check operating status.
Checking Resolution and Frequency
Information on checking resolution and frequency settings.
Troubleshooting Installation and Screen Issues
Installation Issues in PC Mode
Troubleshooting steps for installation issues in PC mode.
Common Screen Issues Troubleshooting
Troubleshooting steps for common screen issues like blank screens or no signal.
Troubleshooting Screen Display Problems
Screen Clarity, Stability, and Color Issues
Troubleshooting steps for screen clarity, stability, color, and image issues.
Troubleshooting Screen and Sound Issues
Screen Display Anomalies Troubleshooting
Troubleshooting steps for normal display issues, brightness/color problems, and lines on screen.
Basic Sound Issues Troubleshooting
Basic troubleshooting steps for sound issues like no sound.
Troubleshooting Sound Volume and Output
Sound Volume and Output Issues Troubleshooting
Troubleshooting steps for low volume, no sound with video, static, or audible sound when muted.
Troubleshooting Audio and Remote Control Issues
Audio Echo and Remote Control Issues
Troubleshooting echo sounds and remote control issues.
Source Device Booting Sound Issue
Troubleshooting beeping sounds heard during PC booting.
Troubleshooting Other Product Issues
Caption, Smell, Tilt, and Intermittent Audio/Video Issues
Troubleshooting for caption issues, plastic smell, tilted monitor, and intermittent audio/video cuts.
Troubleshooting HDMI and IR Sensor Issues
HDMI Sound and IR Sensor Functionality Issues
Troubleshooting sound issues in HDMI mode and IR sensor problems.
Troubleshooting Activation Code and Network
Activation Code and Network Settings Issues
Troubleshooting related to Activation Code input and network settings.
Frequently Asked Questions (Q & A)
Changing Display Frequency (Windows)
Instructions on changing display frequency in various Windows versions.
Changing Display Resolution (Windows)
Instructions on changing display resolution in various Windows versions.
Q & A: Power Saving Mode
Setting Power Saving Mode (Windows)
Steps for setting power-saving mode in various Windows versions.
Product Specifications
General Product Specifications
Provides general specifications including panel size and dimensions for different models.
Power Supply and Environmental Information
Power Supply and Environmental Conditions
Details on power supply requirements and operating/storage environmental conditions.
Plug-and-Play and Pixel Variation Notes
Information on Plug-and-Play compatibility and pixel variations.
Appendix: Service Responsibilities
Responsibility for Paid Service
Conditions under which service fees may be charged, even during warranty.
Non-Product Defect Scenarios
Situations that are not considered product defects, such as cleaning or re-installation.
Product Damage Caused by Customer Fault
Identifies damage caused by customer mishandling or improper repair.
Other Non-Defect Issues
Situations not covered as defects, like natural disasters or consumable parts.
Picture Quality and Burn-in Prevention
Optimum Picture Quality Information
Information on pixel variations and improving picture quality.
Prevention of Afterimage Burn-in
Explains what afterimage burn-in is and how to prevent it.
Licensing Information
Dolby, DivX, DTS, and HDMI Licensing
Information about Dolby, DivX, DTS, and HDMI licensing.
Open Source License Notice Information
Information regarding available open source licenses and contact details.
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