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USER MANUAL
Gaming Monitor
C27RG5*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not
been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
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Summarization of Contents
Before Using the Product Safety and Setup
Securing the Installation Space
Ensure adequate space for ventilation to prevent overheating and damage to the product.
General Safety Precautions
Important warnings and cautions regarding electrical shock, high voltage, and general safety.
Cleaning and Electrical Safety Guidelines
Instructions for cleaning the product and safety measures for electrical connections and power usage.
Installation Warnings
Warnings and cautions for installing the product safely, avoiding heat sources, unstable surfaces, and children's reach.
Operation Safety Warnings
Safety warnings during product operation, including handling high voltage, moving the product, and avoiding foreign objects.
AC/DC Adapter Cautions
Cautions regarding screen burn-in, dust accumulation, power cord usage, and AC/DC adapter handling.
Product Preparations and Setup
Parts and Control Panel Overview
Identifies and describes the main physical components of the monitor, like the JOG Button and Power LED.
Function Key Guide Operation
Details the functions of the JOG button when the Function Key Guide is displayed.
Picture Settings Adjustment
Instructions on how to adjust the monitor's brightness, contrast, and sharpness using the JOG button.
Volume Control
Guidance on adjusting the monitor's volume and using the Mute function via the JOG button.
Ports and Connectivity
Describes the different input/output ports on the monitor and their functions.
Software Upgrade via USB
Step-by-step instructions on how to upgrade the monitor's firmware using a USB memory stick.
Monitor Tilt and Security Lock
Instructions for adjusting monitor tilt and using an anti-theft security lock.
Moving and Wall Mounting Precautions
Safety guidelines for moving the monitor and VESA wall mounting specifications.
Attaching and Removing the Monitor Stand
Step-by-step guides for assembling and detaching the monitor stand.
Connecting and Using a Source Device
PC Connection Methods
Guidance on selecting suitable connection methods for a PC, including HDMI, DVI, and DP cables.
DisplayPort, Audio, and Power Connection
Instructions for connecting via DisplayPort, audio devices, and powering on the monitor.
Cable Management
Instructions for organizing and routing cables neatly using the provided cable management features.
Game Features and Settings
Ergonomic Usage Posture
Recommendations for maintaining proper posture while using the monitor to prevent eye strain and discomfort.
Driver and Resolution Setup
Guidance on installing necessary drivers and setting the optimum resolution for optimal performance.
Game Picture Modes
Explains various Picture Mode presets optimized for different gaming genres.
Refresh Rate, Black Equalizer, Response Time
Settings for screen refresh rate, black equalizer, and response time for enhanced gaming visuals.
Adaptive-Sync Technology
Explains Adaptive-Sync technology for eliminating screen tearing and lag during gaming.
Low Input Lag and Screen Size Options
Settings to minimize input lag and select appropriate screen size and aspect ratios.
Virtual Aim Point Configuration
Instructions for enabling, customizing, and resetting the virtual aim point feature for games.
Picture Settings and Adjustments
Picture Mode Settings
Explains Picture Mode presets for PC and AV input sources for optimal picture quality.
Brightness, Contrast, Sharpness, and Color
Instructions for adjusting brightness, contrast, sharpness, and various color settings.
HDMI Black Level, Eye Saver, and Screen Alignment
Settings for HDMI Black Level, Eye Saver Mode, and screen alignment adjustments.
OnScreen Display Settings
Language Selection and OSD Display Time
How to set the language for the on-screen menu and specify OSD display timeout.
System Settings and Functions
Self Diagnosis Procedure
Instructions on running a self-diagnosis test to check for monitor picture problems.
Volume, Mute, and ECO Saving+ Settings
How to adjust volume, use mute, and configure Smart ECO Saving+ for power efficiency.
Timer, DP, HDMI, PC/AV Modes, and Source Detection
Configuration for timers, DisplayPort/HDMI versions, PC/AV modes, and source detection.
Key Repeat, Power LED, and Reset All Settings
Settings for key repeat time, power LED status, and resetting all product settings.
Product Information Display
Viewing Current System Information
How to view current input source, frequency, resolution, and product version information.
Software Installation and Upgrade
Easy Setting Box and Firmware Upgrade
Instructions for installing Easy Setting Box software and upgrading product firmware.
Installation Issues and System Requirements
Potential issues affecting software installation and minimum system requirements.
Troubleshooting Guide
Pre-Contact Service Checks
Steps to take before contacting customer service, including self-diagnosis and basic checks.
Monitor Screen Diagnosis
How to run the Self Diagnosis feature to check for monitor screen problems.
Resolution, Frequency, and Connection Issues
Troubleshooting unsupported resolutions, frequencies, and PC connection problems.
Text, Video, Audio, and PC Booting Sound Issues
Solutions for text blurriness, choppy video, no sound, and PC booting sound issues.
Frequently Asked Questions (Q&A)
Changing Frequency, Resolution, and Power-Saving
Answers to common questions on changing screen frequency, resolution, and setting power-saving modes.
Product Specifications
General Specifications and Plug-and-Play
Overview of general product specifications, including Plug-and-Play compatibility.
Panel Pixel Information
Information regarding potential pixel defects and their impact on product performance.
Standard Signal Mode Table
A table listing standard signal modes, frequencies, and resolutions supported by the monitor.
Appendix: Service and Warranty
Service Conditions and Customer Damage
Conditions for pay service, non-defective cases, and product damage caused by customer.
Other Service Cases
Covers service cases related to natural disasters, consumable parts, or non-defective products.
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