Service Hints; Technical Service; Replacement Parts; Accessories - Desa Firewerks MVO18VNA Owner's Operation And Installation Manual

SERVICE HINTS

When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural gas
supplier.

TECHNICAL SERVICE

You may have further questions about installation,
operation or troubleshooting. If so, contact DESAʼs
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESAʼs technical services web
site at www.desatech.com.

REPLACEMENT PARTS

Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), call DESAʼs
Technical Service Department at 1-866-672-6040.
When calling DESA, have ready
• your name and address
• model and serial numbers of your log set
• how log set was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), call
DESA at 1-866-672-6040 for referral information.
When calling DESA, have ready
• model number of your log set
• the replacement part number
114924-01B
Purchase these appliances from your local dealer.
If they can not supply these accessories, call DESA
at 1-866-672-6040 for referral information. You
can also write to the address listed on the back
page of this manual.
EQUIPMENT SHUTOFF VALVE
GA5010
Equipment shutoff valve with 1/8" NPT tap. Fits
1/2" pipe.
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
Helps deflect heat away from mantel or wall above
fireplace. Fits opening 28" to 48" wide.
DAMPER CLAMP - GA6080
(Not Shown)
Permanently opens chimney flue damper for
vented operation.
LAVA ROCK - GA6060
(Not Shown)
Order when additional rock is desired (1.8 lb. bag)
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - GHRCB
Allows the gas log heater to be turned on and off
using a hand-held remote control.
CLEANING KIT - GCK
(Not Shown)
Your vented gas appliance requires regular cleaning
and maintenance to prevent performance problems.
This kit gives you the tools and instructions to make
it easy to clean all critical areas of your appliance.
www.desatech.com

ACCESSORIES

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