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15-cr0087cl
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HP 15-cr0087cl User Manual
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Contents
Table of Contents
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Table of Contents
Table of Contents
Starting Right
Best Practices
More HP Resources
Getting to Know Your Computer
Locating Hardware
Locating Software
Right Side
Left Side
Display
Keyboard Area
Touchpad
Lights
Speakers
Special Keys
Action Keys
Bottom
Labels
Connecting to a Network
Connecting to a Wireless Network
Using the Wireless Controls
Airplane Mode Key
Operating System Controls
Connecting to a WLAN
Using HP Mobile Broadband (Select Products Only)
Using GPS (Select Products Only)
Using Bluetooth Wireless Devices (Select Products Only)
Connecting Bluetooth Devices
Connecting to a Wired Network-LAN (Select Products Only)
Enjoying Entertainment Features
Using the Camera
Using Audio
Connecting Speakers
Connecting Headphones
Connecting Headsets
Using Sound Settings
Using Video
Connecting Video Devices Using an HDMI Cable (Select Products Only)
Setting up HDMI Audio
Discovering and Connecting to Miracast-Compatible Wireless Displays (Select Products Only)
Using Data Transfer
Connecting Devices to a USB Type-C Port (Select Products Only)
Navigating the Screen
Using Touchpad and Touch Screen Gestures
Tap
Two-Finger Pinch Zoom
Two-Finger Slide (Touchpad Only)
Two-Finger Tap (Touchpad Only)
Four-Finger Tap (Touchpad Only)
Three-Finger Swipe (Touchpad Only)
One-Finger Slide (Touch Screen Only)
Using an Optional Keyboard or Mouse
Using an On-Screen Keyboard (Select Products Only)
Managing Power
Using Sleep and Hibernation
Initiating and Exiting Sleep
Initiating and Exiting Hibernation (Select Products Only)
Shutting down (Turning Off) the Computer
Using the Power Icon and Power Options
Running on Battery Power
Using HP Fast Charge (Select Products Only)
Displaying Battery Charge
Finding Battery Information in HP Support Assistant (Select Products Only)
Conserving Battery Power
Identifying Low Battery Levels
Resolving a Low Battery Level
Resolving a Low Battery Level When External Power Is Available
Resolving a Low Battery Level When no Power Source Is Available
Resolving a Low Battery Level When the Computer Cannot Exit Hibernation
Factory-Sealed Battery
Running on External Power
Maintaining Your Computer
Improving Performance
Using Disk Defragmenter
Using Disk Cleanup
Using HP 3D Driveguard (Select Products Only)
Identifying HP 3D Driveguard Status
Updating Programs and Drivers
Cleaning Your Computer
Cleaning Procedures
Cleaning the Display
Cleaning the Sides or Cover
Cleaning the Touchpad, Keyboard, or Mouse (Select Products Only)
Traveling with or Shipping Your Computer
Securing Your Computer and Information
Using Passwords
Setting Windows Passwords
Setting Setup Utility (BIOS) Passwords
Using Windows Hello (Select Products Only)
Using Internet Security Software
Using Antivirus Software
Using Firewall Software
Installing Software Updates
Using HP Managed Services (Select Products Only)
Securing Your Wireless Network
Backing up Your Software Applications and Information
Using an Optional Security Cable (Select Products Only)
Using Setup Utility (BIOS)
Starting Setup Utility (BIOS)
Updating Setup Utility (BIOS)
Determining the BIOS Version
Downloading a BIOS Update
10 Using HP PC Hardware Diagnostics
Using HP PC Hardware Diagnostics Windows
Downloading HP PC Hardware Diagnostics Windows
Downloading the Latest HP PC Hardware Diagnostics Windows Version
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)
Installing HP PC Hardware Diagnostics Windows
Using HP PC Hardware Diagnostics UEFI
Starting HP PC Hardware Diagnostics UEFI
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
Downloading Remote HP PC Hardware Diagnostics UEFI
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
11 Backing Up, Restoring, and Recovering
Using Windows Tools
Creating HP Recovery Media (Select Products Only)
Using HP Recovery Manager to Create Recovery Media
Before You Begin
Creating the Recovery Media
Using the HP Cloud Recovery Download Tool to Create Recovery Media
Restoring and Recovery
Restoring, Resetting, and Refreshing Using Windows Tools
Restoring Using HP Recovery Manager and the HP Recovery Partition
Recovering Using HP Recovery Manager
Recovering Using the HP Recovery Partition (Select Products Only)
Recovering Using HP Recovery Media
Changing the Computer Boot Order
Removing the HP Recovery Partition (Select Products Only)
12 Specifications
Input Power
Operating Environment
13 Electrostatic Discharge
14 Accessibility
Supported Assistive Technologies
Contacting Support
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Summarization of Contents
Safety Warning Notice
Processor Configuration Setting
Starting Right
Best Practices
Recommended steps to get the most out of your smart investment.
More HP Resources
Locating product details, how-to information, and support resources.
Getting to Know Your Computer
Locating Hardware
Information on how to find installed hardware components on your computer.
Locating Software
Instructions for finding installed software applications on your computer.
Right Side Components
Drive Light
Indicates hard drive activity and HP 3D DriveGuard status.
Volume Button
Controls the speaker volume on the computer.
Memory Card Reader
Reads optional memory cards for storage and access.
USB Type-C Port
Connects USB devices and provides data transfer.
HDMI Port
Connects optional video or audio devices.
AC Adapter and Battery Light
Indicates AC adapter connection and battery charge status.
Power Connector
Connects an AC adapter to the computer.
Left Side Components
USB SuperSpeed Ports
Connects USB devices for high-speed data transfer.
Vent
Enables airflow to cool internal components.
Power Button
Turns the computer on/off, initiates Sleep, or exits Sleep/Hibernation.
Power Light
Indicates computer's power status (on, Sleep, or off/Hibernation).
Audio-out/Audio-in Combo Jack
Connects audio devices like speakers, headphones, or microphones.
Security Cable Slot
Attaches an optional security cable to deter theft or mishandling.
Display Components
WLAN Antennas
Send and receive wireless signals for WLAN communication.
Internal Microphones
Used for recording sound.
Camera Light(s)
Indicates when one or more cameras are in use.
Camera(s)
Enables video chat, video recording, and still image capture.
Keyboard Area Overview
TouchPad Zone
Responds to finger gestures for navigation and item activation.
Left TouchPad Button
Functions like the left button on an external mouse.
Right TouchPad Button
Functions like the right button on an external mouse.
Indicator Lights
Caps Lock Light
Indicates if Caps Lock is active, switching key input to capital letters.
Mute Light
Indicates if computer sound is muted (on) or active (off).
Speaker Identification
Speakers
Produce sound from the computer.
Special Key Functions
esc key
Displays system information when used with the fn key.
fn key
Executes specific functions when pressed with another key.
Windows key
Opens the Start menu.
Action keys
Execute frequently used system functions.
num lock key
Alternates between navigational and numeric functions.
Integrated numeric keypad
Numeric keypad for data entry, functions as external keypad.
Action Key Functions
Privacy Screen Function
Helps prevent side-angle viewing by adjusting brightness.
Screen Brightness Control
Increases or decreases screen brightness incrementally.
Help Webpage Access
Opens the 'How to get help in Windows 10' webpage.
Screen Image Switching
Switches screen image between connected display devices.
Keyboard Backlight Control
Turns the keyboard backlight off or on.
Media Playback Controls
Controls playback of audio CDs, DVDs, or Blu-ray Discs.
Volume Control
Adjusts speaker volume incrementally.
Mute/Unmute Audio
Mutes or restores speaker sound.
Bottom Components
Vent
Enables airflow to cool internal components.
Product Labels and Identification
Service Label
Provides product identification information for support.
Regulatory Label(s)
Provides regulatory information about the computer.
Wireless Certification Label(s)
Provides approval markings for wireless devices.
Connecting to a Network
Connecting to a Wireless Network
Details on connecting to Wi-Fi networks (WLANs).
Connecting to a WLAN
Step-by-step guide to connect to a wireless local area network.
Using HP Mobile Broadband
Connecting to the internet using a mobile operator's network.
Using GPS
Enabling and using the Global Positioning System device.
Connecting Bluetooth Devices
Establishing a Bluetooth connection with a device.
Connecting to a Wired Network (LAN)
Connecting the Network Cable
Steps to connect the computer to a network jack or router.
Enjoying Entertainment Features
Using the Camera
Using the computer's camera for video chat and recording.
Using Audio
Downloading, listening to, and recording audio content.
Connecting Speakers
Attaching wired or wireless speakers to the computer.
Connecting Headphones
Connecting wired or wireless headphones to the computer.
Connecting Headsets
Connecting wired or wireless headsets with microphones.
Using Sound Settings
Adjusting system volume, sounds, and managing audio devices.
Using Video Features
Watching streaming video and connecting external displays.
Connecting Video Devices via HDMI
Connecting the computer to HD TVs or monitors using an HDMI cable.
Setting Up HDMI Audio
Configuring HDMI for high-definition audio output.
Connecting to Miracast Wireless Displays
Connecting to wireless displays using Miracast technology.
Using Data Transfer
Connecting Devices to a USB Type-C Port
Connecting USB Type-C devices for data transfer.
Navigating the Screen
Using TouchPad and Touch Screen Gestures
Using gestures on the TouchPad or touch screen for navigation.
Using External Input Devices
Using optional keyboard and mouse for navigation and functions.
Using On-Screen Keyboard
Displaying and using a virtual keyboard on the screen.
Managing Power
Using Sleep and Hibernation
Understanding and using computer power-saving states.
Initiating and Exiting Sleep
Steps to put the computer into and out of Sleep mode.
Initiating and Exiting Hibernation
Steps to put the computer into and out of Hibernation mode.
Shutting Down the Computer
Proper procedures for turning off the computer.
Using the Power Icon and Power Options
Accessing and using power settings and battery status.
Running on Battery Power
Information and tips for operating the computer on battery.
Using HP Fast Charge
Features and steps for quickly charging the computer battery.
Displaying Battery Charge
Viewing the percentage of remaining battery charge.
Battery Information via HP Support Assistant
Accessing battery status and health checks through HP Support Assistant.
Conserving Battery Power
Tips and methods to maximize battery life and conserve power.
Identifying Low Battery Levels
Recognizing indicators for low or critical battery levels.
Resolving Low Battery Levels
Steps to take when the battery level is low.
Factory-Sealed Battery
Information about the non-user-replaceable battery.
Running on External Power
How the computer operates when connected to external power.
Maintaining Your Computer
Improving Performance
Enhancing computer performance through maintenance tasks.
Using Disk Defragmenter
Defragmenting the hard drive for optimal performance.
Using Disk Cleanup
Freeing up disk space by deleting unnecessary files.
Using HP 3D DriveGuard
Protecting the hard drive from physical impacts.
Identifying HP 3D DriveGuard Status
Understanding how the hard drive light indicates DriveGuard status.
Updating Programs and Drivers
Keeping software and drivers up-to-date for optimal performance and security.
Cleaning Your Computer
Cleaning Procedures
General guidelines and products for safely cleaning the computer.
Cleaning the Display
Instructions for gently cleaning the computer display.
Cleaning the Sides or Cover
Methods for cleaning the exterior surfaces of the computer.
Cleaning the TouchPad, Keyboard, or Mouse
Specific instructions for cleaning input devices.
Traveling With or Shipping Your Computer
Preparing for Travel or Shipping
Tips for safely preparing the computer for transport.
Air Travel Precautions
Guidelines for carrying the computer on flights.
International Travel Considerations
Customs and power requirements for international travel.
Securing Your Computer and Information
Using Passwords
Creating and managing passwords for computer security.
Setting Windows Passwords
Configuring user and administrator passwords for Windows.
Setting Setup Utility (BIOS) Passwords
Setting administrator and power-on passwords in BIOS.
Using Windows Hello
Using fingerprint or facial recognition for sign-in.
Using Internet Security Software
Protecting the computer from online threats like viruses and malware.
Using Antivirus Software
Detecting, removing, and repairing virus damage.
Using Firewall Software
Preventing unauthorized network access with firewalls.
Installing Software Updates
Updating software for security and performance improvements.
Using HP Managed Services
Cloud-based IT solution for managing and securing company assets.
Securing Your Wireless Network
Enabling security features for WLANs to prevent unauthorized access.
Backing Up Software and Information
Regularly backing up data to protect against loss.
Using an Optional Security Cable
Connecting a cable to deter theft or mishandling of the computer.
Using Setup Utility (BIOS)
Starting Setup Utility (BIOS)
Accessing the BIOS settings interface on the computer.
Updating Setup Utility (BIOS)
Procedures for updating the BIOS on the computer.
Determining the BIOS Version
Finding the current BIOS version for update checks.
Downloading a BIOS Update
Steps to download the latest BIOS update from the HP website.
Using HP PC Hardware Diagnostics
Using HP PC Hardware Diagnostics Windows
Running diagnostic tests within the Windows OS.
Downloading HP PC Hardware Diagnostics Windows
Steps to download the diagnostic tool for Windows.
Using HP PC Hardware Diagnostics UEFI
Running diagnostic tests outside the OS via UEFI firmware.
Starting HP PC Hardware Diagnostics UEFI
Accessing UEFI diagnostics from system startup.
Downloading UEFI Diagnostics to USB
Creating bootable media for UEFI diagnostics.
Downloading Latest UEFI Diagnostics Version
Obtaining the most recent UEFI diagnostic tool.
Using Remote HP PC Hardware Diagnostics UEFI
Configuring remote diagnostics via BIOS settings.
Backing Up, Restoring, and Recovering
Backing Up Personal Information
Using Windows tools to back up personal data.
Creating a Restore Point
Creating system restore points using Windows tools.
Creating Recovery Media
Creating recovery media using HP tools.
Restoring and Recovery
Options for restoring, resetting, and refreshing the computer.
Using Windows Tools
Utilizing Windows features for backup and system recovery.
Using HP Recovery Manager for Media Creation
Steps to create recovery media using HP Recovery Manager.
Restoring with Windows Tools
Using Windows tools for system restore, reset, and refresh.
Restoring with HP Recovery Manager
Restoring the computer to factory state using HP Recovery Manager.
Recovering Using HP Recovery Manager
Using HP Recovery Manager to restore the original factory state.
Recovering Using HP Recovery Partition
Performing system recovery using the HP Recovery partition.
Recovering Using HP Recovery Media
Restoring the computer using HP recovery media.
Changing the Computer Boot Order
Modifying the device order for startup.
Removing the HP Recovery Partition
Freeing up hard drive space by removing the recovery partition.
Specifications
Input Power
Information on operating voltage and current requirements.
Operating Environment Specifications
Details on temperature, humidity, and altitude limits.
Electrostatic Discharge (ESD) Precautions
Preventing Component Damage
Precautions to prevent damage from static electricity.
Accessibility Features
Supported Assistive Technologies
Compatibility with various assistive technologies for users with disabilities.
Contacting Support
Information on how to contact HP support for assistance.
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