Samsung LC27HG70QQUXEN User Manual

Samsung LC27HG70QQUXEN User Manual

Gaming monitor
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USER MANUAL
Gaming Monitor
C27HG70QQ* C32HG70QQ*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is carried out.

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Table of Contents
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Summarization of Contents

Chapter 01 Before Using the Product
Securing Installation Space
Guidelines for proper product ventilation and placement to prevent overheating and damage.
Safety Precautions and Warnings
Essential warnings and safety guidelines to prevent electric shock, injury, and product damage.
Storage Precautions
Advice on storing the product to prevent surface damage from environmental factors like humidifiers.
Cleaning the Monitor
Step-by-step instructions for safely cleaning the monitor screen and exterior.
Electricity and Safety Guidelines
Crucial safety guidelines related to power cords, sockets, and electrical connections to prevent hazards.
Product Installation Procedures
Warnings and cautions regarding product installation to ensure safety and prevent damage, including ventilation and stability.
Product Operation Safety
Important warnings and safety instructions for operating the product, covering potential hazards like high voltage and improper use.
Chapter 02 Preparations
Monitor Parts Identification
Identifies key physical components of the monitor, including buttons and indicators.
Control Panel and Button Functions
Explains the function of the JOG button, Power LED, and Game Setting Keys for navigation and control.
Function Key Guide Usage
Details the usage of the Function Key Guide for accessing menus, changing sources, and managing modes.
Game Setting Key Operation
Describes how to use shortcut keys for quick access to pre-saved game modes and settings.
Adjusting Picture Quality Settings
Guides on adjusting brightness, contrast, and sharpness, with notes on availability based on other settings.
Volume and Mute Control
Instructions on how to control the monitor's audio volume and use the mute function.
Rear Port Connections
Details the various ports on the rear of the monitor and their corresponding functions for connectivity.
USB Software Update Process
Step-by-step guide for updating the monitor's firmware using a USB drive.
Adjusting Monitor Tilt and Height
Instructions on how to adjust the monitor's tilt and height, with precautions to prevent damage.
Rotating Monitor Screen Orientation
Explains the procedure for rotating the monitor screen, including important cautions to avoid damage.
Anti-Theft Lock Installation Guide
Guide on how to attach an anti-theft locking device for security in public spaces.
Safe Monitor Handling for Moving
Precautions and instructions for safely moving the monitor to prevent damage or injury.
Assembling the Monitor Stand
Detailed steps for assembling and attaching the monitor stand to the display panel.
Detaching Monitor Stand for Wall Mounting
Instructions on how to safely detach the monitor stand, typically for wall mounting.
Installing VESA Wall Mount Bracket
Steps and guidelines for installing a VESA-compliant wall mount bracket to the monitor.
Chapter 03 Connecting and Using Source Devices
Pre-Connection Setup Checks
Essential checks and precautions to take before connecting external source devices to the monitor.
PC Connection via HDMI/DVI
Instructions for connecting a personal computer to the monitor using HDMI or HDMI-DVI cables.
PC Connection via DisplayPort
Guide on establishing a connection between a PC and the monitor using a DisplayPort cable.
Audio Input/Output Connections
Instructions for connecting headphones and microphones to the monitor for audio input/output.
Using Monitor as USB Hub
Explains how to connect the monitor to a PC to use its USB ports as a hub for other devices.
Power Connection for C27HG70QQ Model
Detailed steps for connecting the power adapter and turning on the C27HG70QQ monitor model.
Power Connection for C32HG70QQ Model
Instructions for connecting the power cable to the C32HG70QQ monitor model.
Cable Management and Organization
Tips and methods for organizing and tidying up connected cables for a neat setup.
Ergonomic Setup and Posture
Guidance on maintaining proper posture and viewing distance for comfortable and healthy monitor usage.
Driver Installation and Setup
Instructions on installing necessary drivers for optimal monitor performance and resolution.
Setting Optimal Screen Resolution
How to set the monitor's resolution to the optimal level for the best display quality.
Chapter 04 Game Settings
Picture Mode Optimization
Options for optimizing picture quality for different game genres and environments.
Refresh Rate Configuration
How to change the screen refresh rate for smoother motion and reduced eye strain.
Response Time Adjustment
Adjusting response time for clearer motion and reduced blur in games and fast-paced content.
Black Equalizer for Visibility
Controls the brightness of dark areas in games to improve visibility of details and enemies.
FreeSync Technology Guide
Details on FreeSync technology for eliminating screen tearing and lag during gaming.
Low Input Lag Configuration
Minimizing input lag for faster game response times by reducing video processing.
Screen Size and Aspect Ratio Selection
Options for selecting the optimal screen size and aspect ratio for various content types.
Saving Custom Game Presets
How to save and recall up to three custom game profiles for quick access.
Game Setting Key Shortcuts
Using shortcut keys to quickly access and apply saved custom game modes.
Chapter 05 Screen Setup
Picture Mode Settings
Options for selecting optimal picture quality modes suitable for different usage environments and content.
Brightness and Contrast Control
Adjusts the overall brightness and contrast ratio of the monitor display.
Sharpness and Color Adjustments
Fine-tunes sharpness for outline clarity and adjusts color saturation, tone, and gamma.
HDMI Black Level Adjustment
Adjusts black levels for improved image quality when using HDMI connections.
Eye Saver Mode for Comfort
Optimizes display for eye comfort by reducing blue light emission.
Screen Positioning Fine-Tuning
Fine-tunes horizontal and vertical screen positioning for optimal viewing.
Chapter 06 OSD Settings Adjustment
On-Screen Menu Language Selection
Sets the display language for the monitor's on-screen menu.
OSD Display Timeout Setting
Configures how long the on-screen display menu remains visible before disappearing.
Chapter 07 Setup and Reset Functions
LED Lighting Configuration Options
Controls the operation of the LED lighting on the back of the monitor screen.
Local Dimming for Contrast Enhancement
Enhances contrast by controlling brightness in specific screen areas, especially for HDR content.
Volume Control and Muting
Details on adjusting the monitor's audio volume using the JOG button.
Eco Saving Plus Power Reduction
Reduces power consumption by controlling the electric current supplied to the monitor panel.
PC/AV Mode Input Selection
Sets the input mode for PC or AV devices to optimize picture display.
Off Timer Functionality
Configures an automatic power-off timer for the monitor.
USB Super Charging Feature
Enables fast charging of connected USB devices via specific USB ports.
DisplayPort Version Configuration
Selects the DisplayPort version for optimal compatibility and performance.
HDMI Mode Configuration Options
Selects the HDMI version to ensure proper signal transmission and features like audio.
Input Signal Source Detection
Configures whether the monitor automatically detects input signals or requires manual selection.
Key Repeat Time Settings
Adjusts the response rate of buttons when pressed.
Power LED Indicator Settings
Configures the behavior of the power LED indicator when the product is on or in standby.
Resetting Monitor to Factory Defaults
Restores all monitor settings to their original factory defaults.
Information Display Screen
Shows current input source, frequency, and resolution details.
Understanding HDR Effects
Explains how HDR technology enhances image quality by adjusting contrast and detail.
HDR Usage Prerequisites and Setup
Requirements for enabling HDR effects, including compatible hardware, software, and specific settings.
Chapter 08 Software Installation
Easy Setting Box Software Guide
Information on installing and using the Easy Setting Box for screen partitioning and multi-tasking.
Software System Requirements Overview
Lists the OS and hardware requirements for installing the Easy Setting Box software.
Installation Issues and Restrictions
Potential problems and limitations that may affect software installation, such as graphics card compatibility.
Chapter 09 Troubleshooting Guide
Pre-Contacting Service Center Steps
Steps to take for product testing and self-diagnosis before contacting customer support.
Product Functionality Testing
Guides on how to test the monitor's functionality and identify issues.
Resolution and Frequency Troubleshooting
How to troubleshoot and resolve problems related to screen resolution and refresh rate compatibility.
Screen Display Troubleshooting Tips
Solutions for common screen issues including distortion, blurriness, instability, brightness, and color problems.
Audio and Video Playback Issues
Addresses common issues such as no sound, low volume, or video playback problems without audio.
Source Device Connectivity Troubleshooting
Troubleshooting steps for problems related to the connected source device, like boot-up sounds.
Q&A for Settings Adjustment
Frequently asked questions and answers regarding changing frequency, resolution, and power-saving modes.
Chapter 10 Product Specifications
General Monitor Specifications
Technical details including model name, size, pixel pitch, power supply, and signal connectors.
Standard Signal Mode Table
Lists supported resolutions, horizontal/vertical frequencies, and pixel clocks for optimal signal transmission.
Chapter 11 Appendix
Pay Service Cost Policies
Outlines conditions under which service fees may be charged, even if under warranty.
Non-Product Defect Service Cases
Describes situations where service may be charged as they are not due to product defects.
Customer-Caused Damage Policies
Details product damage caused by customer mishandling, incorrect use, or unauthorized repairs.
Other Service and Appendix Notes
Covers scenarios like natural disasters, consumable component failure, or service requests for non-defective products.

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