Table of Contents
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User Manual
C24T55* C27T55* C32T55*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not
been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
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Summarization of Contents
Before Using the Product
Securing the Installation Space
Ensure adequate space for ventilation to prevent fire and product damage during installation.
Safety Precautions
Essential safety guidelines to prevent injury or damage, including warnings and cautions for electrical shock and product handling.
Cleaning
Instructions for safely cleaning the product's screen and exterior to avoid scratches and damage.
Electricity and Safety
Critical warnings and cautions regarding the safe use of power cords, plugs, and electrical connections.
Installation
Guidelines for safely installing the product, avoiding heat sources, unstable surfaces, and hazardous environments.
Operation
Important warnings and precautions for operating the product safely, covering electrical hazards, physical impacts, and environmental factors.
Caution
Precautions for product use, including screen care, eye safety, handling, and avoiding damage from heat or liquids.
Preparations
Parts
Identification and description of the product's components, including the JOG Button, Power LED, and Function Key Guide.
Control Panel
Overview of the control panel, detailing the function and operation of the JOG Button and Power LED.
Function Key Guide
Explanation of how to use the Function Key Guide to navigate menus and access various settings like Source, Menu, and Power Off.
Direct Key Guide
Details on using direct key options for adjusting settings like Brightness, Volume, and Source in Analog and HDMI/DP modes.
Types of Ports
Information on the different input/output ports available on the product for various connections.
Anti-theft Lock
Instructions on how to use an anti-theft locking device for product security in public places.
Attaching the Stand
Step-by-step guide for assembling and attaching the monitor stand, including handling precautions for the curved screen.
Removing the Stand
Procedure for safely detaching the monitor stand, with precautions for handling the product.
Precautions for moving the product
Important safety guidelines to follow when moving the monitor to prevent damage or injury.
Adjusting the Product Tilt
Instructions on how to adjust the monitor's tilt angle for optimal viewing.
Connecting and Using a Source Device
Connecting and Using a PC
Guide to selecting connection methods and connecting the product to a PC.
Connection Using the D-SUB Cable (Analogue Type)
Detailed steps for connecting the monitor to a PC using a D-SUB analog cable.
Connection Using the HDMI Cable
Instructions for connecting the monitor to a source device using an HDMI cable.
Connection Using an HDMI-DVI Cable
Steps for connecting the monitor using an HDMI-DVI cable, noting audio and resolution limitations.
Connection Using an DP Cable
Guidance on connecting the monitor using a DisplayPort (DP) cable, with cable length recommendations.
Connecting to headphones or earphones
Information on connecting headphones or earphones to the monitor's audio jack.
Connecting the Power
Procedure for connecting the power cable and AC/DC adapter to turn on the product.
Tidying Up the Connected Cables
Visual guide on how to neatly organize and manage connected cables for a tidy setup.
Correct posture to use the product
Recommendations for maintaining proper posture while using the monitor to ensure comfort and prevent fatigue.
Driver Installation
Guidance on installing necessary drivers from the Samsung website for optimal product performance and resolution.
Setting Optimum Resolution
Instructions on how to set the optimal screen resolution for the best picture quality.
Screen Setup
Picture Mode
Explanation of different Picture Modes (PC, AV) for optimizing image quality based on content and environment.
Brightness
How to adjust the monitor's brightness level to enhance picture clarity and comfort.
Contrast
Instructions for adjusting the contrast ratio to improve object clarity and image depth.
Sharpness
Guidance on adjusting the sharpness setting to make image outlines clearer or softer.
Color
Details on adjusting screen tint, color tone, saturation, and gamma for personalized color settings.
Black Level
How to adjust black level for optimal image quality, especially with HDMI connections.
Eye Saver Mode
Information on activating Eye Saver Mode to reduce blue light and provide eye relaxation.
Game Mode
Instructions for configuring Game Mode settings for an enhanced gaming experience.
Response Time
How to adjust response time to make video and game motion appear more vivid and natural.
Screen Ratio
Guide to changing screen aspect ratio (Auto, Wide, 4:3, 16:9, Screen Fit) for optimal display.
Screen Adjustment
Details on adjusting horizontal and vertical position (H-Position, V-Position) and fine-tuning screen display.
Adjusting OSD (On Screen Display) settings
Transparency
How to adjust the transparency level of the on-screen display menu windows.
Position
Instructions for adjusting the on-screen display menu position horizontally and vertically.
Language
How to select and change the language for the on-screen display menu.
Display Time
How to set the duration before the on-screen display menu automatically disappears.
Setup and Reset
FreeSync
Enabling and using FreeSync technology to eliminate screen tearing and lag during gameplay.
Sound
Information regarding sound settings and limitations for specific models.
Volume
How to adjust the volume setting for the monitor's audio output.
Sound Mode
Selecting different sound modes (Standard, Music, Movie, Clear Voice) for enhanced audio experience.
Select Sound
Options for selecting sound output: Stereo, Left Channel, or Right Channel.
Dynamic Brightness
Automatically adjusts brightness for optimal contrast based on current conditions.
Off Timer Plus
Setting an automatic power-off timer for the product, with duration options.
Eco Timer
Configuring an eco-timer for automatic power-off after a specified period to save energy.
PC/AV Mode
Switching between PC and AV modes to optimize display settings for different input sources.
Source Detection
Setting the method for automatically or manually recognizing the input source.
Key Repeat Time
Controlling the response rate of button presses, with options for acceleration or fixed delays.
Power LED On
Configuring the power LED to indicate working or stand-by status.
HDMI-CEC
Activating or deactivating the HDMI-CEC feature for controlling connected devices.
Support
Self Diagnosis
Performing a self-diagnosis test to identify and troubleshoot screen issues.
Information
Viewing current input source mode, frequency, resolution, and product version.
Reset All
Restoring all product settings to their default factory configurations.
Installing the Software
Easy Setting Box
Guide to installing Easy Setting Box software for partitioning screen sections and optimizing usage.
System Requirements
Specifications for operating systems and hardware needed to install the Easy Setting Box software.
Restrictions and Problems with the Installation
Information on potential issues affecting Easy Setting Box installation due to graphics card or system compatibility.
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Steps to test the product before contacting customer service for assistance with issues.
Product diagnosis (Screen issue)
Running Self Diagnosis to check for and resolve product screen problems.
Checking the Resolution and Frequency
Troubleshooting 'Not Optimum Mode' messages and ensuring compatible resolution and frequency settings.
Installation Issues
Troubleshooting common installation problems like screen switching on/off and blank spaces.
Screen Issues
Resolving screen problems such as no power, power LED off, or distorted images.
Text is blurry
Guidance on using ClearType text settings in Windows to resolve blurry text display.
Video playback is choppy
Addressing choppy video playback by checking player optimization and PC resources.
Sound issue
Troubleshooting no sound or low volume issues, including cable checks and volume adjustments.
Source device issue
Guidance on handling beeping sounds from the PC during boot, suggesting PC service.
Q & A
Frequently asked questions and answers regarding frequency, resolution, and power-saving mode settings.
Specifications
General
Overview of general specifications including model name, size, display area, pixel pitch, and power supply.
Standard Signal Mode Table
Table listing supported resolutions, frequencies, and pixel clocks for optimal signal transmission.
Appendix
Responsibility for the Pay Service (Cost to Customers)
Conditions under which service fees may be charged, even during warranty.
Not a product defect
Examples of issues not considered product defects, such as cleaning or user instructions.
A Product damage caused by customer's fault
Categories of product damage resulting from customer mishandling, misuse, or unauthorized repairs.
Others
Other situations where service might incur charges, including natural disasters or consumable use.
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