Samsung C22F390FH series User Manual

Samsung C22F390FH series User Manual

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User Manual
C22F390FH* C22F392FH* C24F390FH* C24F392FH* C24F394FH* C24F396FH* C24F399FH*
C27F390FH* C27F391FH* C27F396FH* C27F398FW* C32F391FW* C32F395FW*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is carried out.

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Summary of Contents for Samsung C22F390FH series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Attaching the Stand (C24F396FH* / Screen Setup C27F396FH* / C27F398FW* / C32F395FW*) Removing the Stand (C22F390FH* / Securing the Installation Space SAMSUNG MAGIC Bright C22F392FH* / C24F390FH* / C24F392FH* / Precautions for storage Brightness C24F394FH* / C24F399FH* / C27F390FH* /...
  • Page 3 Table of contents Setup and Reset Troubleshooting Guide FreeSync Requirements Before Contacting Samsung Customer Service Center Eco Saving Plus Testing the Product Checking the Resolution and Frequency Off Timer Check the following. PC/AV Mode Q & A Source Detection Key Repeat Time...
  • Page 4: Before Using The Product

    Be sure to allow the amount of space as shown below or greater when installing ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service the product.
  • Page 5: Cleaning

    • Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • Keep the power socket where the power cord is connected unobstructed.
  • Page 6: Installation

    ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
  • Page 7: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center. • To move the product, first disconnect all the cables from it, including the power cable.
  • Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not touch the screen when the product has been turned on for an extended period of time as it burn-in or defective pixels.
  • Page 9: Preparations

    Chapter 02 Preparations Parts Icons Description Multi directional button that helps navigate. ― The JOG button is located on the rear left side of the product. The JOG Button button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ―...
  • Page 10: Direct Key Guide

    Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. ― The function buttons page shows if Eye Saver Mode is enabled.
  • Page 11: Function Key Guide

    Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. PRESS(ENTER): The selected item will be applied.
  • Page 12 ― When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below.
  • Page 13: Changing Brightness, Contrast And Sharpness Settings

    Changing Brightness, Contrast and Sharpness settings Changing the Volume setting You can adjust Brightness, Contrast Sharpness by moving the JOG button up or down, if no OSD You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed. menu is displayed.
  • Page 14: Reverse Side

    Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C24F396FH* / C27F396FH* C27F398FW* / C32F395FW* C32F391FW* C27F390FH* / C27F391FH*...
  • Page 15: Adjusting The Product Tilt

    Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C24F396FH* / C27F396FH* / C27F398FW* / C27F390FH* / C27F391FH* / C32F391FW* C32F395FW* -2.0°...
  • Page 16: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* /...
  • Page 17: Precautions For Moving The Monitor

    Precautions for moving the monitor Do not directly apply pressure on the screen. Do not hold the screen when moving the monitor. Hold the lower part of the monitor when moving it.
  • Page 18: Installing The Wall Mount

    If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
  • Page 19: Installation

    Installation Attaching the Stand (C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* / C32F391FW*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved.
  • Page 20: Attaching The Stand (C24F396Fh* / C27F396Fh* / C27F398Fw* / C32F395Fw*)

    Attaching the Stand (C24F396FH* / C27F396FH* / C27F398FW* / C32F395FW*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. ―...
  • Page 21: Removing The Stand (C22F390Fh* / C22F392Fh* / C24F390Fh* / C24F392Fh* / C24F394Fh* / C24F399Fh* / C27F390Fh* / C27F391Fh* / C32F391Fw*)

    Removing the Stand (C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* / C32F391FW*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved.
  • Page 22: Removing The Stand (C24F396Fh* / C27F396Fh* / C27F398Fw* / C32F395Fw*)

    Removing the Stand (C24F396FH* / C27F396FH* / C27F398FW* / C32F395FW*) ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. ―...
  • Page 23: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Pre-connection Checkpoints Connecting and Using a PC ― Before connecting a source device, read the user manual provided with it. Select a connection method suitable for your PC. The number and locations of ports on source devices may differ from device to device. ―...
  • Page 24: Connection Using The Hdmi Or Hdmi-Dvi Cable

    Connection Using the HDMI or HDMI-DVI Cable Connection Using an DP Cable C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C27F398FW* / C32F395FW* C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* DP IN C24F396FH* / C27F396FH* C32F391FW* HDMI IN C27F398FW* / C32F395FW* ―...
  • Page 25: Connecting To Headphones

    Connecting to Headphones Connecting the Power C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* C24F396FH* / C27F396FH* C24F396FH* / C27F396FH* C27F398FW* / C32F395FW* C27F398FW* / C32F395FW* C32F391FW*...
  • Page 26: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 27: Screen Setup

    Chapter 04 Screen Setup Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. SAMSUNG MAGIC Bright In PC mode • Custom: Customize the contrast and brightness as required.
  • Page 28: Brightness

    Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. Bright is set to Cinema Dynamic Contrast mode.
  • Page 29: Samsung Magic Upscale

    SAMSUNG MAGIC Upscale Eye Saver Mode Upscale function can enhance the layers of the picture details and the vividness of the picture. Set to an optimum picture quality suitable for eye relaxation. The function has more obvious effects on low-resolution pictures.
  • Page 30: Picture Size

    Picture Size Screen Adjustment ― This menu is available in Change the picture size. Analog mode only. ― This option is not available when ― This menu is only available when Picture Size is set to Screen Fit Mode. FreeSync is enabled.
  • Page 31: Adjusting Osd (On Screen Display) Settings

    Chapter 05 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Transparency Position Set the transparency for the menu windows. Adjust the menu position. OnScreen Display Configure the transparency Language Transparency of the menu...
  • Page 32: Setup And Reset

    The response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate. • The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center.
  • Page 33 The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards: Make sure to install the latest official graphics drivers from AMD that support FreeSync. ―...
  • Page 34: Eco Saving Plus

    Eco Saving Plus PC/AV Mode Eco Saving Plus function reduces power consumption by controlling the electric current used by the PC/AV Mode to AV. The picture size will be enlarged. monitor panel. This option is useful when you view a movie. ―...
  • Page 35: Power Led On

    Power LED On Information Configure the settings to enable or disable the power LED located at the lower part of the product. View the current input source, frequency and resolution. • Working: The power LED is on when the product is turned on. Information •...
  • Page 36: Installing The Software

    Windows 7 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. • Windows 8 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 8.1 32Bit/64Bit http://www.samsung.com.
  • Page 37: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 38 Not Optimum Mode is displayed. Video playback is choppy. This message appears when the signal from the graphics card exceeds the maximum resolution or Playback of high-definition large video files can be choppy. This may be because the video player is frequency for the product.
  • Page 39: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel Appearance and Themes Display Settings...
  • Page 40: Specifications

    Chapter 09 Specifications General Model Name C22F390FH* / C22F392FH* C24F390FH* / C24F392FH* / C27F390FH* / C27F391FH* / C32F391FW* / C32F395FW* C24F394FH* / C24F396FH* / C27F396FH* / C27F398FW* C24F399FH* Size 22 Class (21.5 Inches / 54.6 cm) 24 Class (23.5 Inches / 59.8 cm) 27 Class (27.0 Inches / 68.6 cm) 32 Class (31.5 Inches / 80.1 cm) Display area...
  • Page 41 ― The above specifications are subject to change without notice to improve quality. ― This device is a Class B digital apparatus. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278 - 0799...
  • Page 42: Standard Signal Mode Table

    Standard Signal Mode Table Model Name C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C32F391FW* / C32F395FW* C24F394FH* / C24F396FH* / C24F399FH* / C27F390FH* / C27F391FH* / C27F396FH* / C27F398FW* Synchronization Horizontal Frequency 30 – 81 kHz 30 – 81 kHz Vertical Frequency 56 –...
  • Page 43 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 RB 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500 60.000 148.500 C32F391FW* / C32F395FW*...
  • Page 44: Appendix

    • Use of supplies or separatly sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.

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