Samsung C24T55 Series User Manual

Samsung C24T55 Series User Manual

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User Manual
C24T55* C27T55* C32T55*
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.

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Summary of Contents for Samsung C24T55 Series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Screen Setup Securing the Installation Space Read below before installing the product. Picture Mode Safety Precautions Connecting and Using a PC Brightness Cleaning Connection Using the D-SUB Cable Contrast (Analog Type) Electricity and Safety...
  • Page 3 Select Sound Appendix Troubleshooting Guide Volume Responsibility for the Pay Service (Cost to Eco Saving Plus Requirements Before Contacting Samsung Customers) Customer Service Center Not a product defect Dynamic Brightness Product diagnosis (Screen issue) A Product damage caused by customer's fault...
  • Page 4: Before Using The Product

    Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Make sure to have enough space for ventilation when placing the product. An internal temperature rise Warning A serious or fatal injury may result if instructions are not followed. may cause fire and damage the product.
  • Page 5: Cleaning

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used Warning nearby. ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product • Do not use a damaged power cord or plug, or a loose power socket.
  • Page 6: Installation

    • Do not install the product within the reach of young children. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product may fall and injure children. place.
  • Page 7: Operation

    There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Center. ‒ Contact Samsung Customer Service Center for repairs. •...
  • Page 8 Caution • • Leaving the screen fixed on a stationary image for an extended period of time may cause Do not hold the product upside-down or move it by holding the stand. afterimage burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
  • Page 9: Preparations

    Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. ― JOG button is located in the bottom of the screen center, and has 5 JOG Button directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER). Control Panel This LED is power status indicator and works as ―...
  • Page 10: Function Key Guide

    Function Key Guide ― To use the Function Key Guide, press the JOG button when the screen is turned on. Then the following window appears. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. ―...
  • Page 11: Direct Key Guide

    Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. ― The function buttons page shows if is enabled. Eye Saver Mode mode mode Analog...
  • Page 12: Types Of Ports

    Types of Ports Anti-theft Lock ― The functions available may vary depending on the product model. The color and shape of parts may differ ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide from what is shown.
  • Page 13: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
  • Page 14: Removing The Stand

    Removing the Stand ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. Place the protective Styrofoam (cushion) Press the lower part of the monitor with one Remove the stand neck from the stand base...
  • Page 15: Precautions For Moving The Product

    Precautions for moving the product Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -3.0° (±2.0°) ~ 20° (±2.0°) • • Do not press down on the product. There is a Do not directly apply pressure on the screen.
  • Page 16: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before installing the product. Connecting and Using a PC Before installing the product, check the shapes of both ports of the supplied signal cables and the Select a connection method suitable for your PC. ―...
  • Page 17: Connection Using The Hdmi Cable

    ― When connecting an HDMI cable, use the cable that came with the components of the product. If you use ― A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the an HDMI cable other than provided by Samsung, the image quality may be degraded. picture quality.
  • Page 18: Connecting The Power

    Connecting the Power Tidying Up the Connected Cables Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product. Next, connect the power cable to the power outlet. Press the JOG button at the bottom of the product to turn it on.
  • Page 19: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 20: Screen Setup

    Chapter 04 Screen Setup Function Key Guide → → Picture Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ mode from what is shown.
  • Page 21: Brightness

    Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. is set to mode. Picture Mode Cinema Dynamic Contrast ―...
  • Page 22: Black Level

    Black Level Game Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ Configure the product screen settings for game mode. color degradation, black level, etc.) may occur, depending on the connected source device. Use this feature when playing games on a PC or when a game console such as PlayStation™...
  • Page 23: Screen Ratio

    Screen Ratio Screen Adjustment ― Connection Using the HDMI/DP Cable Change the picture size. ― This option is only available when is set to AV. PC/AV Mode ― This menu is only available when mode is set to Mode. Screen Ratio Screen Fit •...
  • Page 24: Adjusting Osd (On Screen Display) Settings

    Chapter 05 Adjusting OSD (On Screen Display) settings Function Key Guide → → OnScreen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Language from what is shown.
  • Page 25: Setup And Reset

    • The sound quality of the monitor may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. FreeSync ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphic card.
  • Page 26: Sound

    Sound Volume C24T55* models are not supported. C27T55* / C32T55* models are not supported. Change the setting. Volume Volume Change the setting. Volume Eco Saving Plus Sound Mode Reduce energy consumption compared to consumption at the maximum brightness level. ― This option is not available when is in mode.
  • Page 27: Dynamic Brightness

    Dynamic Brightness PC/AV Mode Automatically adjust the Brightness to provide the best possible screen contrast under the current to AV. The picture size will be enlarged. PC/AV Mode conditions. This option is useful when you view a movie. • • PC: Set to when connected to a PC.
  • Page 28: Key Repeat Time

    Key Repeat Time Control the response rate of a button when the button is pressed. sec, or can be selected. If is selected, a command responds only once Acceleration, 2 sec No Repeat when a button is pressed. Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product.
  • Page 29: Support

    Chapter 07 Support Function Key Guide → → Support A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The color and shape of parts may differ Select when the following screen is prompted.
  • Page 30: Information

    You will see the following screen when you select Yes. Return all the settings for the product to the default factory settings. Self Diagnosis Complete Contact the Samsung Call Center for assistance. Please have the following information ready: ‐ Model Code: ************** ‐...
  • Page 31: Installing The Software

    At least 60MB of free space on the hard disk drive Easy Setting Box enables users to use the product by partitioning multiple sections. • Windows 8.1 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 10 32Bit/64Bit http://www.samsung.com.
  • Page 32: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 33 The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel →...
  • Page 34: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
  • Page 35: Specifications

    Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. ― The above specifications are subject to change without notice to improve quality. ― For detailed device specifications, visit the Samsung Electronics website.
  • Page 36: Standard Signal Mode Table

    Standard Signal Mode Table Model Name C24T55* C27T55* C32T55* 53.04 ~ 85.44 kHz 53.04 ~ 85.44 kHz 52.0 ~ 91.0 kHz Synchronization Horizontal Frequency 48 ~ 75 Hz 48 ~ 75 Hz 48 ~ 76 Hz Vertical Frequency 1920 x 1080 @ 60 Hz Resolution Optimum Resolution 1920 x 1080 @ 75 Hz...
  • Page 37 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) 55.935 59.887 106.500 VESA, 1440 x 900 60.000 60.000 108.000 VESA, 1600 x 900 65.290 59.954 146.250 VESA, 1680 x 1050 67.500 60.000 148.500 VESA, 1920 x 1080 ―...
  • Page 38: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...

This manual is also suitable for:

C27t55 seriesC32t55 series

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