Page 1
1155 Southern Road Morrow, GA 30260 Phone : (770) 282-8686 Warranty Registration and Inquiry For product warranty registration, TOTO U.S.A. Inc. recommends On-Line Warranty Registration. Please visit our web site http://www.totousa.com. If you have questions regarding warranty policy or coverage, please contact TOTO U.S.A. Inc., Customer Service Department, 1155 Southern Road, Morrow, GA 30260 (888) 295 - 8134 or (678) 466 - 1300 when calling from outside of U.S.A.
Page 2
Instruction Manual WASHLET SN922M (MS922CUMFG) ■ Thank you for your recent purchase of this product. Please read the enclosed information to ensure the safe use of your product. ■ Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.
Page 3
What functions are available on your product? Part number system Product name, Combination model numbar Part No. Top Unit Bowl Unit Product name (Model) WASHLET Part No. Functions SN922M Ref. Page Rear washing ● Washing Rear soft washing Front washing Wand position adjustment 18, 19 Basic...
Safety Precautions IMPORTANT SAFEGUARDS READ ALL INSTRUCTIONS BEFORE USING Symbols and Meanings WARNING May result in death or serious injury. CAUTION May result in injury or property damage. The following symbols are used to indicate important safety instructions for the use of the product. This symbol indicates a prohibited use of the product.
Page 6
WARNING Do not use the product if a malfunction occurs. • In case of breakdown or other problem, be sure to cut off power by means such as unplugging the power plug or switching the breaker in the distribution board to OFF. Close the water shutoff valve to stop water supply.
Page 7
Safety Precautions (Continued) WARNING Refrain from sitting on the seat for long periods. • It may cause low-temperature burns. To prevent the following persons from getting a moderate temperature burn during use, other person should turn off the toilet seat heater and set the dryer temperature to "Low". ...
Page 8
WARNING When leaking battery fl uid adheres to your body or clothes, wash it away with clean water. • The fl uid may damage your eyes or skin. Preliminary studies in females suggest that overuse of continuous spraying can increase the possibility of vaginal mucosa drying and potential reduction in desirable microbial organisms.
Page 9
Safety Precautions (Continued) CAUTION Do not use the product if the top unit is unstable. • Doing so may cause the top unit to come loose and fall, resulting in injury. If the product is damaged, do not touch the damaged section. ...
Page 10
CAUTION Do not fl ush anything other than bodily waste and toilet paper. Also, do not fl ush too much toilet paper. Do not fl ush the bowl unit if it is clogged. • Doing so may clog the toilet, causing waste water overfl ow, and water damage. Keep the bowl fi...
Page 11
Safety Precautions (Continued) CAUTION Always fl ush, even after just urinating. • Failure to do so may clog the toilet, causing waste water overfl ow and water damage or inadequate fl ushing of the bowl unit. Wipe condensation on the bowl unit, tank, water supply pipe and shutoff valve with a dry cloth.
Page 12
DANGER To reduce the risk of electrocution: 1. Do not use while bathing. 2. Do not place or store the product where it can fall or be pulled into a tub or sink. 3. Do not place in or drop into water or other liquid. 4.
Page 13
Safety Precautions (Continued) Grounding Instructions This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electrical current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
Operational Precautions ■ For prevention of malfunctions ■ For prevention of damage Wipe plastic areas such as the top unit and Do not block the body sensor or the remote control remote control with a soft cloth tightly wrung out transmitter or receiver.
Parts Names Main display Power LED Seat LED Energy saver LED <All the LEDs light up in the fi gure.> Product name, part no., etc. Toilet lid Body sensor A (Page 13) Wand cover Warm air outlet cover Seat switch (Built-in) Wand Shutoff valve...
Page 16
Left side of top unit Toilet lid and toilet seat underside Water fi lter drain Toilet lid cushions valve (Page 34) Flush button (Page 46) Toilet seat cushions Body sensor B (Page 13) Cover Water drain lever (Page 48) Left side of bowl unit Right side of top unit Battery box plug socket (Page 45) Hand lever...
Preparation Using the Product for the First Time If the remote control is secured 1. Insert the battery (for anti theft) Remove the screw from the Remove the remote control fi xture. remote control from the Remote control hanger. (View from side) Remote control Hanger Wall...
Page 18
2. Turn on the power 3. Open the shutoff valve Insert the power plug. Remove the side panel (left). • The wand extends and then retracts. Check that the "Power" LED lights up. Fully open the shutoff valve. • When it is off , switch the "Power" to "ON".
Basic Operations Operate the controls on the remote control; a beep sounds when the top unit receives the signal. ● Stopping Functions that operate when a button is pressed during "Rear "Stopping" washing", "Rear soft washing" or "Front washing". Stops the operation. Note ●...
Page 20
Flushing Opening and closing "Opening and "Full fl ush" closing the toilet Performs a full fl ush. seat" Up to 33 ft (10 m) of toilet paper (single) Opens and closes the toilet seat. "Light fl ush" Performs a light fl ush. ...
Automatic Functions Cleaning Features, Convenience Features Various automatic As you As you As you functions are available. approach stand up • Operation under the initial settings is described below. Starts the auto Removing odors inside power deodorizer the bowl unit ( After about 10 seconds) Deodorizer ➝It stops after...
Page 22
As you move away Changing Note settings • "Deodorizer" ON/OFF • "Auto power deodorizer" • Deodorizing fi lter needs regular ON/OFF maintenance. (Page 33) (Page 40 for all) • The pre-mist will not spray for about • "Pre-mist" ON/OFF 90 seconds after you stand up from (Page 40) the toilet seat.
Temperature Adjustment Toilet Seat, Warm Water, Drying Three different temperature levels (High / Medium / Low) and "OFF" setting can be made. Displaying the temperature level of the pressed button When seat temperature Toilet seat Drying air temperature is set (When you want to adjust the temperature drying air temperature)
Page 24
When seat temperature is "OFF" <Seat> To turn the warm water temperature and toilet seat temperature "OFF" The "Drying" cannot be turned "OFF". Remove the remote control from the hanger. • If the remote control is secured to prevent theft (Page 16) Select a temperature button you want to turn "OFF"...
Energy Saver Features Type "Auto energy saver","Auto energy saver+" or "Timer energy saver" can be selected. To save energy, the temperature of the toilet seat becomes low (or "OFF"). "Auto energy saver" takes about 10 days to detect time periods in which the toilet seat is never or infrequently used. Energy saver is on Type Situation...
Page 26
Main display <Power> <Seat> <Energy saver> When energy saver is in operation Toilet seat heater Example: Used infrequently from 9 pm to 6 am (Orange) Set temperature temperature temperature Example: Not used from 0 am to 4 am (Orange) Set temperature temperature temperature Example: Set from 8 am to 5 pm...
Page 27
Energy Saver Features How to Set Remote control back side Auto energy Auto energy saver saver button Timer energy Auto energy saver button saver+ button Auto energy saver+ Timer energy saver <Energy saver> When energy saver is set, the "Energy saver" LED (green) lights up.
Page 28
The setting changes each time the button is pressed once Press "Auto For setting to "Auto energy saver" For setting to "OFF" energy saver" Lit (Green) button. The setting changes each time the button is pressed once Press "Auto For setting to "Auto energy saver+" For setting to "OFF"...
Maintenance Power Plug Power Plug WARNING (Approximately once a month) Always unplug the power plug from the outlet before maintenance or inspection. (Failure to do so may cause electric shock or malfunction, resulting in a breakdown.) Dry cloth Wet cloth For safety, unplug the power Unplug the power plug and plug before maintenance.
Top Unit Bowl Unit Top Unit Bowl Unit (Approximately daily) (Approximately daily) • Toilet brush • Neutral toilet detergent • Strongly acidic cleaners or • Toilet paper Soft cloth soaked strong alkaline cleaners • Dry cloth • Cleaners containing abrasive in water •...
Maintenance Gap between the Top Unit and Bowl Unit Gap between the Top Unit and Bowl Unit (Approximately once a month) You can lift up the top unit with the cleaning lift button and clean the gap between it and the bowl unit. Soft cloth soaked Toilet paper, etc.
Gap between the Top Unit and the Toilet Lid Gap between the Top Unit and the Toilet Lid (Approximately once a month) The toilet lid can be removed for thorough cleaning. Unplug the power plug. Soft cloth soaked Toilet paper, etc. in water (May cause damage.) Remove the toilet lid.
Maintenance Wand Wand (Approximately once a month) < If you notice dirt (Wand cleaning)> Soft cloth Toilet paper, etc. (May cause damage.) Extend the wand. To operate from the back of remote control Press "Wand cleaning" button. To operate from the front of remote control Recommended if the remote control is secured to prevent •...
Deodorizing Filter Deodorizing Filter (Approximately once a month) Unplug the power plug. Remove the deodorizing fi lter. • Hold the knob and pull outward. • Do not pull with undue force. (May cause damage or malfunction.) Deodorizing Filter Clean with a tool such as a toothbrush. •...
Maintenance Drain Valve Water Filter Drain Valve Water Filter (Approximately once every 6 months) <If you think the water pressure has weakened> Close the shutoff valve. Clean with a tool such as a toothbrush. (Page 51) • The water supply stops. •...
Water Filter (Bowl Unit) Water Filter (Bowl Unit) (Approximately once every 6 months) Remove the side Remove the water fi lter panel (left). from the cap and clean it with a toothbrush or similar instrument. There is an opening/closing • Do not use detergent. tool (accessory) on the rear surface.
Changing Settings Setting List Setting Types To change the settings, check that all LEDs on the control panel are Auto fl ushing flashing! Auto fl ushing Auto fl ush delay Press "Stopping" button about 10 seconds or Auto open/ longer. close Auto close delay...
Page 38
Setting Ref. Available Settings Page •Bold: "Initial settings" • Set whether or not to clean the bowl unit ON/OFF automatically 5seconds/ • Change the amount of time before the 10seconds/ toilet fl ushes automatically 15seconds • Set whether or not to open and close the ON/OFF toilet lid automatically Page 38...
Page 39
Changing Settings Auto fl ushing Set whether or not to clean the bowl unit automatically Auto fl ushing Change the amount of time before the toilet fl ushes automatically Press "Stopping" Auto fl ush delay button until all LEDs on the remote control start fl...
Page 40
The setting changes each time the button is pressed once Set whether or not to clean the bowl unit automatically. Press "Auto For setting to "ON" For setting to "OFF" <Settings complete> fl ushing" button. Check by the auto fl ushing LED The setting changes each time the button is pressed once Change the amount of time before the toilet fl...
Page 41
Changing Settings Auto cleaning Set whether or not to spray mist in Press "Stopping" the bowl unit automatically button until all Pre-mist LEDs on the remote control start fl ashing. (about 10 seconds) Set whether or not to deodorize automatically after sitting on the toilet seat Deodorizer Set whether or not to power...
Page 42
The setting changes each time the button is pressed once Set whether or not to spray mist in the bowl unit automatically. Press "Setting For setting to "spray" For setting to "do not spray" confi rmation" button and One short beep. One long beep.
Page 43
Changing Settings Other settings Set whether or not to run the water for the bowl unit and top unit Press "Stopping" automatically at a fi xed interval in button until all order to prevent freezing Anti freezing LEDs on the remote control start fl ashing.
Page 44
The setting changes each time the button is pressed once Press "Wand Set whether or not to run the water for the bowl unit and top unit automatically at a fi xed interval in position order to prevent freezing. adjustment For setting to "ON"...
What to Do? If the water does not fl ow due to a power outage If the water does not fl ow due to a power outage (when water failure hasn't occurred) You can fl ush the toilet with the hand lever (for fl ushing in case of power outage). ...
Page 46
If power outage lasts for a long period (2 days or more), insert batteries in the battery box. Attention! • Be careful not to expose the battery box to water. (May cause malfunctions.) Remove the side panel (left). Connect the battery box cable (Page 44) to the battery box plug socket.
What to Do? If the water does not fl ow due to a water service interruption If you cannot operate with the remote control If the water does not fl ow due to a water service interruption Large bucket Use a bucket to fl ush water. Pour strongly, aiming at the center of the bowl unit.
Freeze Damage Prevention When the ambient temperature is likely to drop to 32°F (0°C) or lower, take measures to prevent freezing. Attention! • When the ambient temperature is likely to drop to 32°F (0°C) or lower, do not use the energy saver feature. (May damage the product.) •...
What to Do? Long Periods of Disuse If the toilet is in a location you will not visit for a long time, drain the water. (The water in the tank may cause malfunctions or become contaminated and cause skin irritation or other problems.) (May cause freezing and damage to product.) CAUTION •...
Page 50
Resupplying the Water Open the shutoff valve. (Page 17) • Check that water is not leaking from a pipe or the top unit. Insert the power plug. • The "Power" LED lights up. ① Discharge water from the wand. (1) Pressing down the left side of the toilet seat, Paper cup Press "Rear washing"...
What to Do? Removal of Operation Guide Follow the procedure below. How to remove the operation guide Unplug the power plug. Remove the remote control from the hanger. (Page 16) Remove the hanger and operation guide. Phillips screwdriver Screw Hanger Operation guide Screw the hanger on the wall.
Troubleshooting First, try the actions described on pages 51 - 57. CAUTION If the problem persists, consult the installer, seller, or TOTO customer service (see contact information on the back cover). If a water leak In the following case, unplug the power plug and consult with TOTO customer occurs, close the service (see contact information on the back cover).
Page 53
The wand If the same symptom reappears. ➞ There may be a malfunction. (or washing water) Consult with TOTO customer service (see contact information on the back cover). does not come out ● The seat switch will not turn on unless you sit on the seat properly.
Page 54
Flushing Ref. Trouble Please check Page ● Is the shutoff valve fully open? ● Has a power outage occurred? ➞You can flush the toilet with the hand lever (for flushing in case of power For not fl ushing outage). ● Has a water failure occurred? ➞Use a bucket to flush water.
Page 55
If the same symptom reappears. ➞ There may be a malfunction. fl ushes Consult with TOTO customer service (see contact information on the back cover). ● It may be diffi cult to fl ush down substances with a higher specifi c gravity than Some barium remains water, such as barium.
Page 56
Toilet Seat and Toilet Lid (Auto open/close) Ref. Trouble Please check Page ● Is "Auto open delay" set to "30 seconds" or "90 seconds"? ● After the power plug is inserted, the toilet lid does not open automatically for The toilet lid does not about 10 - 60 seconds.
Page 57
Troubleshooting Toilet Seat and Toilet Lid Ref. Trouble Please check Page ● Is the toilet seat temperature set to "OFF" or a low level? ● Is energy saver in operation? • The energy saver feature is on when the "Energy saver" LED is on and the "Power"...
Page 58
➞If the water leak does not stop, close the shutoff valve and consult with connections TOTO customer service (see contact information on the back cover). ● There is clearance between the toilet seat cushion and the bowl unit for The top unit is activating the seat switch.
(Top unit about 13 lb (about 6 kg), Bowl unit about 77 lb (about 35 kg)) *1 The fl ush volume changes depending on water pressure. *2 Temperature around the warm air outlet measured by TOTO. ● When disposing of this product, please follow your local or state guidelines for proper disposal.
Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the product is not specified to tolerate, including failure to use the factory equipped cord and plug or use of a loose or faulty electrical outlet or use of a current or socket other than a 120V, 60Hz electrical current from a GFI (ground, fused) socket.
Need help?
Do you have a question about the WASHLET MS922CUMFG and is the answer not in the manual?
Questions and answers